I am using XP.

Have been having problems with winfax 10.02 and cannot seem to get the problem resolved. (To some numbers, winfax is sending many, many copies of the first page). A very nice-sounding Indian tech supporter is sending me on wild goose chases to try to resolve the problem.

On this website, several have mentioned that you are using the fax software that comes with XP. Went to the fax area of XP and the MS fax is grey; I cannot access it. This probably means that when XP was loaded in, the fax feature was not loaded in. No, I do not have the XP CD used to load it in.

Will any XP CD suffice, or do I have to have the original CD? Can I just take my computer into the shop and ask someone to load in the fax portion of the XP software?

I like Winfax, but if it is causing problems, I need to use an alternative. (When my recipient is receving 10 copies of page 1 and none of pages 2 and 3, I have a problem.)