I am running Win2000 with a system that well exceeds all of the specs on the box, but the game will not load on my computer. The CD is simply not recognized -- I keep getting a message telling me to insert a CD into the drive. The drive letter in the message is correct and I have had no problems whatever with the drive to this point - I use it regularly for reading CD's, playing music, and making backups. I have tried contacting Ubisoft by email (no response), phone (on hold for more than 15 minutes) and by snail mail (no response) for a replacement CD with no luck. The place where I bought the game has a policy of no returns for opened software.

Any ideas, anybody?