I have a dell deminsion 4600 with two drives.
One is a DVD drive and the other is a 48X burner.
Just reinstalled everthing and I went through all the configuration but I can't figure out what drivers I need for these two devices. I cracked open the case and looked inside but I can't figure out how to get the drives out to get the serial number and model number of the drives. They have these pins all around the case that makes it hard to remove the screws from both sides of the drives. I am stuck I need some help, would can I do to figure this out.

1) I have no paper work or info on the system.. all got lost.
2) There are a ton of drivers on the Dell web page not sure what hardware I have.
3) Unable to take out the drives to look and see what type they are.

Are there any programs that can pull up the serial numbers and model numbers of these drives? That would be neat.

Any idea or posts would be appericated.
Thank you!