OE unable to print
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Thread: OE unable to print

  1. #1
    Join Date
    Aug 2002
    Posts
    1,097

    OE unable to print

    After installing ZA suite and eliminating a nasty virus, I'm no longer able to printout emails when booting into Win ME. (All is ok with Win XP boot.) System is dual boot with Win ME & Win XP.

    WIN ME boot:
    Running Win ME, (no upgrades)
    AMD 1.6gh processor with 1gb ram
    Sis 735 chip set
    nVidia Gforce 3 video Ti200 video board
    mail: OE 6.0
    browser: Firefox

    Win XP boot:
    same other than...
    mail: Thunderbird

    All was ok prior to the virus issue. Any help will be gratly appreciated. Thanks for looking.

  2. #2
    Join Date
    Apr 2002
    Posts
    2,122
    Are you saying the printer works fine for other apps, just not OE?

  3. #3
    Join Date
    Jun 2001
    Location
    Albuquerque, NM USA
    Posts
    14,686
    newstar--Perhaps some help here
    http://www.webuser.co.uk/forums/show...76/an/0/page/0
    Several suggestions made.
    If you are getting any error message, perhaps it will help you choose. But no harm in trying them all until one works.
    Jim
    WIN7 Ultimate SP1 64bit, IE 11, NTFS,
    cable, MS Security Essentials, Windows 7 firewall

  4. #4
    Join Date
    Aug 2002
    Posts
    1,097
    Tropical Bound...
    Sorry to be vague. No, the printer doesn't work with any app on ME boot. Works normal on XP boot. With ME, the printer is selcted as default in control panel and will print a test page ok. There are no docs in the printer que, meaning the the computer is not sending any info.

  5. #5
    Join Date
    Aug 2002
    Posts
    1,097
    Jim,
    Thanks for your interest, but the links you provided appear to be for Win XP. My issue is with Win ME. Further thoughts will be appreciated.

  6. #6
    Join Date
    Aug 2002
    Posts
    1,097
    Resolved. Reinstalled IE6 and printing issue is no more.

  7. #7
    Join Date
    Jun 2005
    Location
    Ft Myers FL
    Posts
    8,520
    You probably have done this already, but make sure the printer drivers and files are still installed in ME. If they're gone--disconnect the printer from your computer while shut down, then start up and load the drivers etc. from the CD; then shut down again, connect the printer with the power turned on and restart the computer in ME. That should do it. Wouldn't be the first virus that was OS-specific. Went through something like that recently, where a bug destroyed M$ Office in 98SE but the XP side was untouched. Go figure.

  8. #8
    Join Date
    Aug 2002
    Posts
    1,097
    Igbpop
    Yes are ok. Problem was resolved by re-installing ie6. Btw, the virus didn't effect the xp partition... Thanks for your interest. It's appreciated.

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