windows update not working
Results 1 to 9 of 9

Thread: windows update not working

  1. August 26th, 2003, 05:06 PM #1
    globe_shoes15's Avatar
    globe_shoes15
    globe_shoes15 is offline Pappy
    Join Date
    Nov 2000
    Location
    Fort Worth, Texas
    Posts
    260

    windows update not working

    when i use windows update and it scans my computer for the updates it needs, when i click on install and i click on I Garee for the terms of use, it acts like i is going to start downloading but it doesnt do anything the download box just stays on screen and nothing gets downloaded, why is this?
    Windows XP Professional Version SP1

    Pentium 4 2.4 GHz
    Intel Desktop Board D845GBV
    BIOS Version RG84510A.86A.0024.P13
    533 MHz System Bus Speed
    266 MHz System Memory Speed
    512 MB DDR 2700 SDRAM
    60 GB Maxtor 96147U8 Ultra-ATA/66 HDD @ 5400/RPM Primary IDE Master
    Nvidia Riva TNT2/TNT2 Pro
    Pioneer DVD-ROM DVD-115 Secondary IDE Master
    HP CD-R/RW 8x4x32 Secondary IDE Slave
    Delta DC-770 Monitor
    Reply With Quote Reply With Quote
  2. August 26th, 2003, 05:22 PM #2
    jenae
    jenae is offline Virtual PC Specialist!!!
    Join Date
    Jun 2002
    Location
    Sydney
    Posts
    2,702
    Hi try this:-
    At the command prompt (Start/Run/CMD), type the following commands, pressing ENTER after each line:

    net stop cryptsvc
    ren %systemroot%\system32\catroot2 oldcatroot2
    net start cryptsvc

    Then try the install again.
    Reply With Quote Reply With Quote
  3. August 26th, 2003, 07:03 PM #3
    SuperSparks's Avatar
    SuperSparks
    SuperSparks is offline Friend of Site Staff
    Join Date
    Apr 2000
    Location
    Friern Barnet, London, England
    Posts
    46,565
    Out of curiosity jenae, why from the command prompt instead of just renaming or deleting Catroot2 in Windows Explorer?
    Nick.
    Reply With Quote Reply With Quote
  4. August 26th, 2003, 11:49 PM #4
    jenae
    jenae is offline Virtual PC Specialist!!!
    Join Date
    Jun 2002
    Location
    Sydney
    Posts
    2,702
    Hi. SS there is no technical reason other then having to do a search for the file and renaming, this is the same result and allows users to copy and paste so the outcome is more certain,for the less experienced user.
    Reply With Quote Reply With Quote
  6. August 28th, 2003, 08:52 PM #5
    globe_shoes15's Avatar
    globe_shoes15
    globe_shoes15 is offline Pappy
    Join Date
    Nov 2000
    Location
    Fort Worth, Texas
    Posts
    260
    sorry it has taken me awhilke to respond but that didnt work it just hangs on the Webpage dialog box and says Preparing to Download....
    Windows XP Professional Version SP1

    Pentium 4 2.4 GHz
    Intel Desktop Board D845GBV
    BIOS Version RG84510A.86A.0024.P13
    533 MHz System Bus Speed
    266 MHz System Memory Speed
    512 MB DDR 2700 SDRAM
    60 GB Maxtor 96147U8 Ultra-ATA/66 HDD @ 5400/RPM Primary IDE Master
    Nvidia Riva TNT2/TNT2 Pro
    Pioneer DVD-ROM DVD-115 Secondary IDE Master
    HP CD-R/RW 8x4x32 Secondary IDE Slave
    Delta DC-770 Monitor
    Reply With Quote Reply With Quote
  7. August 29th, 2003, 02:29 PM #6
    globe_shoes15's Avatar
    globe_shoes15
    globe_shoes15 is offline Pappy
    Join Date
    Nov 2000
    Location
    Fort Worth, Texas
    Posts
    260
    any ideas?
    Windows XP Professional Version SP1

    Pentium 4 2.4 GHz
    Intel Desktop Board D845GBV
    BIOS Version RG84510A.86A.0024.P13
    533 MHz System Bus Speed
    266 MHz System Memory Speed
    512 MB DDR 2700 SDRAM
    60 GB Maxtor 96147U8 Ultra-ATA/66 HDD @ 5400/RPM Primary IDE Master
    Nvidia Riva TNT2/TNT2 Pro
    Pioneer DVD-ROM DVD-115 Secondary IDE Master
    HP CD-R/RW 8x4x32 Secondary IDE Slave
    Delta DC-770 Monitor
    Reply With Quote Reply With Quote
  8. August 29th, 2003, 02:53 PM #7
    DuaneB's Avatar
    DuaneB
    DuaneB is offline Virtual PC Specialist!!!
    Join Date
    Feb 2003
    Location
    Minneapolis, MN USA
    Posts
    3,733
    Check the 3rd issue down under "Problem Downloading/Installing a Software (non-driver) item".


    "Download stops or freezes. The Windows Update - Web Page Dialog window appears but download never starts"
    http://v4.windowsupdate.microsoft.com/troubleshoot/
    Reply With Quote Reply With Quote
  9. August 29th, 2003, 04:05 PM #8
    globe_shoes15's Avatar
    globe_shoes15
    globe_shoes15 is offline Pappy
    Join Date
    Nov 2000
    Location
    Fort Worth, Texas
    Posts
    260
    i tried that and it didnt work thanx tho
    Windows XP Professional Version SP1

    Pentium 4 2.4 GHz
    Intel Desktop Board D845GBV
    BIOS Version RG84510A.86A.0024.P13
    533 MHz System Bus Speed
    266 MHz System Memory Speed
    512 MB DDR 2700 SDRAM
    60 GB Maxtor 96147U8 Ultra-ATA/66 HDD @ 5400/RPM Primary IDE Master
    Nvidia Riva TNT2/TNT2 Pro
    Pioneer DVD-ROM DVD-115 Secondary IDE Master
    HP CD-R/RW 8x4x32 Secondary IDE Slave
    Delta DC-770 Monitor
    Reply With Quote Reply With Quote
  11. August 29th, 2003, 08:22 PM #9
    johnnycam
    johnnycam is offline Virtual Intern
    Join Date
    Apr 2001
    Location
    Hot Springs,Ar.U.S
    Posts
    146
    hey there !! check your clock/date/year...make sure it is within limits....it wouldnt allow me to do that once ...it was because I had a failing battery and it was a few years off.
    Reply With Quote Reply With Quote
« Previous Thread | Next Thread »

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Forum Rules