HOTMAIL - can't move or delete messages

[^dAvEy^]

This has been going on for a few days...
duno about via any other machines, but the problem persists for my account and one other hotmail account via this pc.
We cannot move or delete messages at all and have not been able to for a few days now.
Can't even get load HOTMAIL HELP...just eventually times out.
Any insights/ideas?
TIA...

[shiva_42]

Well.....

I maintain a Hotmail account for spam routing, and have both moved and deleted messages consistantly over the last couple of days...

Are you getting any error messages prior to the timeout problem?

[^dAvEy^]

thanks for the reply, shiva_42
unsuccessful are our attempts to access HELP in out hotmail accounts - eventually times out sans error message

no timeouts when attempting delete messages - new page loads, but locales remain unchanged

no timeouts when attempting to move messages - no page transition or any activity when new location is chosen after selecting message for move

wondering if some local settings are causing the problem...
hmmm...haven't changed anything I reckon might be relevant...I wonder if it could have to do with the same thing that makes the emoticons not work here for me sometimes :S
of course, I'm just reachin!

[shiva_42]

That's really strange...

I thought when I first read your post that perhaps M$ had simply been doing some maintenance on Hotmail and you had coincidentally been online during the work.

I just tried all the same functions today (12/11/2002), and everything works correctly for me. If you aren't having other unrelated problems with other locations online, I would suggest (I really hate to even say this) that you contact M$ themselves and describe the problem. I can't replicate your failures, and haven't ever heard of similar behaviour... but I'm really interested in how this plays out. Please post back if you learn anything!

[^dAvEy^]

thanks for that, shiva_42
if you wanted to replicate the problem, you could try tightening up your security settings in the internet zone!
I just tried loosening them up a bit (sorry can't be more specific by memory) re htm/l handling and activex scripting I think...

AND the problem is solved!

Seems I was actually right that the problem in hotmail did in fact relate to my inability to use smiles in here!