WinXP - System Restore Failure

[OneBigNewbie]

My System Restore used to work. I had done one in August 2012. But since last week (or even before that, I may not be aware) System Restore does not work anymore. The error message is "Cannot restore to previous Restore Point".

There is a Restore Point for every day for the whole month of October and for the many days we have for November. On Nov 6, I have seen a Checkpoint called "Remove Bonjour" which seems very odd.

Could this be a problem of malware?

Please help to make my System Restore function again.

I am using WinXp Profession. Version 2002, Service Pack 3 on an HP Pentium 4 CPU 3.4 GHz, with 3.11 GB of RAM, and lots of free space on my 3 hard drives. All of the hard drives have more than 100 GB free space. My System Properties (My Computer > View System Information > System Restore) does not have a tick on "Turn off System Restore on all drives", and Available drives are CSystem Drive), F:, and Local Disk E:, all of them have Status of "Monitoring". My Anti-Virus Software is AVG 2013.

Thanks.

Newbie

[OneBigNewbie]

I have checked again, the error message is:-
RESTORATION INCOMPLETE.
Your computer cannot be restored to (date)
No changes have been made to your computer.
To choose another restore point, restart System Restore.

[Shinma]

If applicable,
Try restore in Safe Mode without antivirus running.

[OneBigNewbie]

Shinma,

No matter what past date I used to do the Restore, the same error message came up using Safe Mode and my anti-Virus turned off.

I think some malware had destroy some parts of Windows, before AVG had removed that malware, because I recalled sometime in mid October, AVG had reported that it had found a few malwares and stopped them while I online.

[Train]

Time to save what you can , that which you do not want to lose, and do a clean install.

[SpywareDr]

Might want to try something like this first:

1. Turn off System Restore:
   
   1. Click "Start", right-click "My Computer" and select "Properties".
   2. Click the System Restore tab, check "Turn off System Restore", then click "Apply".
   3. When turning off System Restore, existing restore points will be deleted. Click Yes to do this, then click OK.
2. Restart the computer, turn System Restore back on and then create a Restore Point.
   
   
3. Now test your new Restore Point to make sure it's working.