Blank (white) pages on certain websites

[lgbpop]

I didn't find this after an archive search, so if I missed it somewhere - my apologies!

A friend of mine remarked he couldn't pull up certain pages when using his laptop - Hotmail, MSN Money Matters and MagicJack were of immediate concern to him. It's been doing this for a week. I checked his privacy and security settings, nothing amiss; checked Outlook Express, to make sure some setting there wasn't overriding IE; the Windows firewall is configured to allow the sites, and there's no third-party firewall; his cookies are enabled as far as I can tell; he has no A/V or antispyware program blocking sites; and his Hosts file is clean. Sure enough, though, navigate to these websites and a blank white page appears. This happens in IE, Firefox and Chrome so I think I can eliminate the browser as the culprit. Operating system is XP/SP3 with all updates.

He installed MagicJack after I cleaned out the laptop for him in December. Suspecting a glitch there, I checked all settings to no avail; uninstalled, then reinstalled the program - no change. For good measure, we connected the MJ hardware and tried again - no joy. His desktop pulls up the webpages no problem. To eliminate the wireless router as the culprit, we brought it to my house four miles away (his wireless was out of range) and connected it into my network. Same thing...so I guess the router firewall isn't blocking anything, either.

I'm out of ideas. Can anyone see something I may have missed?

[Train]

Malwarebytes find anything?

[lgbpop]

Hi Train, how are you? MWB came up clean.

[Train]

Doing fine.

MBM was clean = Good news
Reset IE and check the add ons. May want to kill them and see what happens.

[lgbpop]

OK, I will check that out.

[SpywareDr]

Use Windows' "System Restore" to roll Windows back to a previous state when the computer was functioning correctly:

• Microsoft.com > System Restore > Windows 7
  http://windows.microsoft.com/en-US/w...System-Restore
  
  
• Microsoft.com > System Restore > Vista
  http://windows.microsoft.com/en-US/w...System-Restore
  
  
• Microsoft.com > System Restore > XP
  http://support.microsoft.com/kb/306084

[slickcondo]

I have the same problem and still have not been able to resolve it. Have scanned for antivirus, malware, tried the restore point, reset IE, all without success. But this only happens on some websites.

[SpywareDr]

Keep in mind that some websites and pages no longer exist.

[lgbpop]

Quick update - I did get the situation figured out. Seems there were some fragments left over of a program he uninstalled in January and there were network connection errors. LSPFix and a reboot cured it.

[slickcondo]

Quick update - I did get the situation figured out. Seems there were some fragments left over of a program he uninstalled in January and there were network connection errors. LSPFix and a reboot cured it.

Thanks for the update.

I download LSPFix and ran it and it came back with no problems found that needs to be fixed. So I guess this is not what's causing the blank page on my system. But thanks for sharing your fix.

[lgbpop]

Why don't you start your own thread, and perhaps some people will see your problem? Many times, piggybacking on someone else's thread renders your post invisible to everybody.

[slickcondo]

Why don't you start your own thread, and perhaps some people will see your problem? Many times, piggybacking on someone else's thread renders your post invisible to everybody.

I did started a thread, though not just mainly on this problem alone over a month ago
http://discussions.virtualdr.com/sho...d.php?t=247812

I added my commet here just as a sort of "contribution" to whoever's reading this thread know that the results you get from your fix may not be applicable to all. I am not looking, actively, for a fix on this anymore.