[RESOLVED] Windows Live Mail 2011
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Thread: [RESOLVED] Windows Live Mail 2011

  1. #1
    Join Date
    Apr 2001
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    Ogdensburg,NY USA
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    Resolved [RESOLVED] Windows Live Mail 2011

    Windows Home premium 7. My email program must have been undated or upgraded to Windows Live Mail 2011. This version does not work. Will not open, not responding etc. How do I roll back to my previous email program? (Windows Live Mail, I think) Thanks.
    The true test of character is not how much we
    know how to do, but how we behave when we don't know what to do

  2. #2
    Join Date
    Jan 2007
    Posts
    156
    Use system Restore:

    Start-All Programs - Accessories- System tools- system Restore

    Select a restore point that is from before the problem occurred. you may need to select " Show more restore points"

    You problem could be due to a corruption of the data files for Win Live Mail.. if it is the problem will continue after the system restore.

    But give that a go first..

  3. #3
    Join Date
    Apr 2001
    Location
    Ogdensburg,NY USA
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    4,535
    I solved the problem by installing the Mozilla Thunderbird email program. Thanks for your reply.
    The true test of character is not how much we
    know how to do, but how we behave when we don't know what to do

  4. #4
    Join Date
    Jan 2007
    Posts
    156
    You do not want to recover any eMails that are in the WLM Database? or did TB successfully import it for you?

  5. #5
    Join Date
    Apr 2001
    Location
    Ogdensburg,NY USA
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    Thunderbird would not import any emails. I't asked for the folder and I don't know where it's located. Yes, there's some emails I would like to hang on to, mostly from PayPal concerning purchases I've made. Where would I look for the folder containing the emails from WLM 2011. Thanks again.
    The true test of character is not how much we
    know how to do, but how we behave when we don't know what to do

  6. #6
    Join Date
    Jun 2001
    Location
    Albuquerque, NM USA
    Posts
    14,686
    jmtjet--Windows Live Mail 2011 stores the email messages as described here
    http://email.about.com/od/livemailde...ore_Folder.htm
    Jim
    WIN7 Ultimate SP1 64bit, IE 11, NTFS,
    cable, MS Security Essentials, Windows 7 firewall

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