[RESOLVED] Printer problem, registry??

[gep]

Hello all, got a message saying Printers offline, have restarted computer etc.
Have windows vista.

Printer offline is greyed out, in tyhe printer box file.


Problem •When windows gives you an 0X00000005 error message it means:

that there is a 94% chance that your windows registry is damaged.


Recommended Solution: (1) Download and install Registry Scan Tool

Downloaded Registry scan tool to repair, but says i have to pay.

You know whats coming next??

What the best free one?
Thanks GEP

[jdc2000]

It is unlikely that your registry is damaged, and even if it was, a "registry scan tool" is unlikely to fix anything. Post the exact error message you are getting. A screen capture might be a good idea also.

[SuperSparks]

If you are getting a message like that, you have malware

Give the PC a scan with this:

Malwarebytes

[gep]

Hello Supersparks, Jdc2000 and all, got rid of the error message, so presumed it worked.

Printer had another problem Re:it's wireless part, so it is under a 3 year warranty so anothers on its way.

Thanks for your replies, help, GEP

[SuperSparks]

You're very welcome