keyboard beeps but doesn't work

[dharris70]

hi,

i'm running win xp and several days ago my keyboard stopped working. when i hit any key, the PC speaker chirps but nothing happens. i'm using a ps/2 keyboard and have tried another ps/2 keyboard, still the same problem. i then tried a USB keyboard and the same issue persists. if i hold down a key, after about 5-8 beeps, the character starts printing but a beep accompanies it each time. if i try another key, i have to hold it down for a bit to get it to work.

i've ran complete scans with avira antivirus, malwarebytes, superantispyware and finally TFC.exe. some items were found and successfully removed and now the scans all complete with nothing found.


the on screen keyboard works as does the keyboard in the bios. i also ran the sfc /scannow and the keyboard still has the same problem
the keyboard will work if i hold down the key for 2 seconds. it constantly beeps but it works. i have to hold down each key to get it to work so i simply start the osk and use it for more typing. the online scans run but don't find anything.

the following are the required scan logs:

Malwarebytes' Anti-Malware 1.44
Database version: 3622
Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.11

1/23/2010 11:39:42 PM
mbam-log-2010-01-23 (23-39-41).txt

Scan type: Full Scan (C:\|)
Objects scanned: 165266
Time elapsed: 43 minute(s), 44 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

-------

GMER 1.0.15.15281 - http://www.gmer.net
Rootkit scan 2010-01-24 09:10:22
Windows 5.1.2600 Service Pack 3
Running: eimn8kbe.exe; Driver: C:\DOCUME~1\BRIGIT~1\LOCALS~1\Temp\pxliypog.sys


---- System - GMER 1.0.15 ----

SSDT FA506926 ZwCreateKey
SSDT FA50691C ZwCreateThread
SSDT FA50692B ZwDeleteKey
SSDT FA506935 ZwDeleteValueKey
SSDT FA50693A ZwLoadKey
SSDT FA506908 ZwOpenProcess
SSDT FA50690D ZwOpenThread
SSDT FA506944 ZwReplaceKey
SSDT FA50693F ZwRestoreKey
SSDT FA506930 ZwSetValueKey
SSDT \??\C:\Program Files\SUPERAntiSpyware\SASKUTIL.sys (SASKUTIL.SYS/SUPERAdBlocker.com and SUPERAntiSpyware.com) ZwTerminateProcess [0xF5DAF0B0]

---- Kernel code sections - GMER 1.0.15 ----

.text ntoskrnl.exe!_abnormal_termination + 451 804E2AAD 3 Bytes [F0, DA, F5]

---- User code sections - GMER 1.0.15 ----

.text C:\Program Files\MSN Messenger\msnmsgr.exe[252] kernel32.dll!SetUnhandledExceptionFilter 7C84495D 5 Bytes JMP 004DE392 C:\Program Files\MSN Messenger\msnmsgr.exe (Messenger/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3516] USER32.dll!DialogBoxParamW 7E4247AB 5 Bytes JMP 3E1DF4B9 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3516] USER32.dll!DialogBoxIndirectParamW 7E432072 5 Bytes JMP 3E352046 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3516] USER32.dll!MessageBoxIndirectA 7E43A082 5 Bytes JMP 3E351FC7 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3516] USER32.dll!DialogBoxParamA 7E43B144 5 Bytes JMP 3E35200B C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3516] USER32.dll!MessageBoxExW 7E450838 5 Bytes JMP 3E351F53 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3516] USER32.dll!MessageBoxExA 7E45085C 5 Bytes JMP 3E351F8D C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3516] USER32.dll!DialogBoxIndirectParamA 7E456D7D 1 Byte [E9]
.text C:\Program Files\Internet Explorer\iexplore.exe[3516] USER32.dll!DialogBoxIndirectParamA 7E456D7D 5 Bytes JMP 3E352081 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3516] USER32.dll!MessageBoxIndirectW 7E4664D5 5 Bytes JMP 3E2017EA C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3516] ole32.dll!OleLoadFromStream 77529C85 5 Bytes JMP 3E352243 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)

---- Devices - GMER 1.0.15 ----

AttachedDevice \FileSystem\Ntfs \Ntfs sisidex.sys (SISIDEX Driver/Windows (R) 2000 DDK provider)

---- EOF - GMER 1.0.15 ----

other logs coming in part 2 of this post, thanks

[dharris70]

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 01/24/2010 at 11:15 AM

Application Version : 4.33.1000

Core Rules Database Version : 4507
Trace Rules Database Version: 2319

Scan type : Complete Scan
Total Scan Time : 01:51:11

Memory items scanned : 205
Memory threats detected : 0
Registry items scanned : 5457
Registry threats detected : 0
File items scanned : 40695
File threats detected : 4

Adware.Tracking Cookie
C:\Documents and Settings\Brigitte Falch\Cookies\brigitte_falch@collective-media[1].txt
C:\Documents and Settings\Brigitte Falch\Cookies\brigitte_falch@revsci[1].txt
C:\Documents and Settings\Brigitte Falch\Cookies\[email protected][2].txt
C:\Documents and Settings\Brigitte Falch\Cookies\[email protected][1].txt

------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:39:42 PM, on 1/24/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16981)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [ANIWZCS2Service] C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [WheelMouse] C:\MOUSES~1.2\wh_exec.exe
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKUS\S-1-5-18\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) - http://zone.msn.com/binFrameWork/v10...I.cab55579.cab
O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} (MSN Games – Buddy Invite) - http://zone.msn.com/BinFrameWork/v10...y.cab55579.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/resources/MSNPUpld.cab
O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) - http://zone.msn.com/binframework/v10...t.cab55579.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/reso...an8/oscan8.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1130367629729
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramewor...o.cab56649.cab
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (a-squared Scanner) - http://ax.emsisoft.com/asquared.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab56907.cab
O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (MSN Games – Game Communicator) - http://zone.msn.com/binframework/v10...y.cab55579.cab
O16 - DPF: {E6BB2089-163F-466B-812A-748096614DFD} (CAScanner Control) - http://cainternetsecurity.net/scanner/cascanner.cab
O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - http://plugin.driveragent.com/files/driveragent.cab
O16 - DPF: {FF3C5A9F-5A91-4930-80E8-4709194C2AD3} (CheckersZPA Object) - http://zone.msn.com/bingame/zpagames...A.cab55579.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

--
End of file - 6914 bytes

tia,
dave

[dharris70]

hi again,

i was working on this in the following thread in desktop hardware:

http://discussions.virtualdr.com/sho...4&goto=newpost

and the recommendation was made to post the problem in this forum.

thanks,
dave

[Broni]

All looks clean.
You need to update Java though.

[dharris70]

hi Broni,

thanks for taking a look, i figure some system file must be corrupt from an infection so i'm going to do a repair install.

thanks again,
dave

[Broni]

You're welcome