Website Redirect Problem
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Thread: Website Redirect Problem

  1. #1
    Join Date
    Feb 2000
    Location
    Lakeland, Florida, USA
    Posts
    322

    Website Redirect Problem

    Hi Guys and Gals!
    My neighbor’s likes to open everybody’s messages, and sometimes she gets zapped with Malware.I think this is one of those cases.
    Every time she log into the Web, she gets redirected to a different site.
    I am trying to help her out, and I have ran some of the obvious clean up programs like MalwareBytes,and SuperAntiSpyware,and found several malarias like,TrojanVundo,Vin32 Cryptor,and some other tojans,as you will see from the scan logs.
    I think that, this PC has definitely been hijacked, and I have ran “HijackThis, and I am posting the log.
    I tried to run, gMer, but it would star, and then will freeze on C:/Windows/System32/Drivers/atapi.sys

    Your help and assistance with this sick puppy would be greatly appreciated.


    1) MalwareBytes Log

    Malwarebytes' Anti-Malware 1.44
    Database version: 3523
    Windows 5.1.2600 Service Pack 3
    Internet Explorer 7.0.5730.13

    1/9/2010 11:13:20 AM
    mbam-log-2010-01-09 (11-13-20).txt

    Scan type: Quick Scan
    Objects scanned: 132046
    Time elapsed: 7 minute(s), 25 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 1
    Registry Data Items Infected: 2
    Folders Infected: 0
    Files Infected: 7

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Session Manager\AppCertDlls\appsecdll (Spyware.Passwords) -> Quarantined and deleted successfully.

    Registry Data Items Infected:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Rootkit.Agent) -> Data: c:\windows\system32\kbdsock.dll -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Rootkit.Agent) -> Data: system32\kbdsock.dll -> Quarantined and deleted successfully.

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    C:\afburr.exe (Spyware.Passwords) -> Quarantined and deleted successfully.
    C:\eujbmv.exe (Trojan.Vundo) -> Quarantined and deleted successfully.
    C:\vwylecru.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
    C:\WINDOWS\Temp\7608a456.exe (Spyware.Passwords) -> Quarantined and deleted successfully.
    C:\WINDOWS\Temp\ba80bf34.exe (Spyware.Passwords) -> Quarantined and deleted successfully.
    C:\WINDOWS\system32\kbdsock.dll (Rootkit.Agent) -> Quarantined and deleted successfully.
    C:\WINDOWS\system32\mshlps.dll (Rootkit.Agent) -> Quarantined and deleted successfully.

    2) SuperAntiSpyware Log

    SUPERAntiSpyware Scan Log
    http://www.superantispyware.com

    Generated 01/09/2010 at 03:16 PM

    Application Version : 4.32.1000

    Core Rules Database Version : 4461
    Trace Rules Database Version: 2282

    Scan type : Complete Scan
    Total Scan Time : 01:23:08

    Memory items scanned : 223
    Memory threats detected : 0
    Registry items scanned : 5008
    Registry threats detected : 0
    File items scanned : 48186
    File threats detected : 2

    Trojan.Agent/Gen-ImageDocFake
    C:\PROGRAM FILES\COMMON FILES\ADOBE\HELP\FR_FR\ACROBAT PRO 3D\9.0\IMAGES\MM15.PNG
    C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE12\3082\PUBSPAPR\ZPDIR34F.GIF

    3) HijackThis Log

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 7:17:18 PM, on 1/9/2010
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16945)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Application Updater\ApplicationUpdater.exe
    C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    C:\WINDOWS\system32\igfxtray.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\PROGRA~1\AVG\AVG8\avgtray.exe
    C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe
    C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe
    C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE
    C:\Program Files\Logitech\ImageStudio\LogiTray.exe
    C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Search Settings\SearchSettings.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\PROGRA~1\AVG\AVG8\avgrsx.exe
    C:\PROGRA~1\AVG\AVG8\avgnsx.exe
    C:\PROGRA~1\AVG\AVG8\avgemc.exe
    C:\Program Files\Hewlett-Packard\AiO\hp psc 900 series\Bin\hpobrt07.exe
    C:\Program Files\Hewlett-Packard\AiO\hp psc 900 series\FRU\Remind32.exe
    C:\Program Files\Logitech\ImageStudio\LowLight.exe
    C:\Program Files\AVG\AVG8\avgcsrvx.exe
    C:\PROGRA~1\HEWLET~1\AiO\Shared\Bin\hpoevm07.exe
    C:\Program Files\Hewlett-Packard\AiO\Shared\bin\hpOSTS07.exe
    C:\Program Files\Hewlett-Packard\AiO\Shared\bin\hpOFXM07.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5555
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    R3 - URLSearchHook: SearchSettings Class - {E312764E-7706-43F1-8DAB-FCDD2B1E416D} - C:\Program Files\Search Settings\SearchSettings.dll
    O2 - BHO: Dealio Toolbar - {01398B87-61AF-4FFB-9AB5-1A1C5FB39A9C} - C:\Program Files\Dealio Toolbar\IE\4.0.2\dealioToolbarIE.dll
    O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll
    O2 - BHO: SearchSettings Class - {E312764E-7706-43F1-8DAB-FCDD2B1E416D} - C:\Program Files\Search Settings\SearchSettings.dll
    O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
    O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
    O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O3 - Toolbar: Dealio Toolbar - {01398B87-61AF-4FFB-9AB5-1A1C5FB39A9C} - C:\Program Files\Dealio Toolbar\IE\4.0.2\dealioToolbarIE.dll
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
    O4 - HKLM\..\Run: [Google Quick Search Box] "C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe" /autorun
    O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"
    O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe"
    O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE
    O4 - HKLM\..\Run: [LogitechGalleryRepair] C:\Program Files\Logitech\ImageStudio\ISStart.exe
    O4 - HKLM\..\Run: [LogitechImageStudioTray] C:\Program Files\Logitech\ImageStudio\LogiTray.exe
    O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [SearchSettings] C:\Program Files\Search Settings\SearchSettings.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - Startup: Hewlett-Packard Recorder.lnk = C:\Program Files\Hewlett-Packard\AiO\hp psc 900 series\FRU\Remind32.exe
    O4 - Global Startup: HPAiODevice(hp psc 900 series) - 1.lnk = C:\Program Files\Hewlett-Packard\AiO\hp psc 900 series\Bin\hpobrt07.exe
    O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
    O8 - Extra context menu item: Append to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
    O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
    O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
    O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_03\bin\npjpi150_03.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_03\bin\npjpi150_03.dll
    O9 - Extra button: Enviar a OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: &Enviar a OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
    O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/reso...an8/oscan8.cab
    O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} (OnlineScanner Control) - http://download.eset.com/special/eos/OnlineScanner.cab
    O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.5.0) - http://javadl-esd.sun.com/update/1.5...ndows-i586.cab
    O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
    O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Application Updater - Spigot, Inc. - C:\Program Files\Application Updater\ApplicationUpdater.exe
    O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
    O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

    --
    End of file - 10570 bytes

  2. #2
    Join Date
    Dec 2007
    Location
    Daly City, CA
    Posts
    22,550
    Please download The Avenger by Swandog46 to your Desktop.
    - Right click on the Avenger.zip folder and select Extract All...
    - Follow the prompts and extract the avenger folder to your desktop

    Double click on avenger.exe.
    Click OK in pop-up window.

    Avenger window will open.

    Click on Execute button.
    Click OK in two consecutive pop-up windows.

    Your computer will re-boot now.

    Upon re-boot, Notepad window will open.
    Select all text, copy it, and paste it into next reply.

    NOTE. If the log doesn't open on reboot, open Avenger again, and go File>Open Log File.

  3. #3
    Join Date
    Feb 2000
    Location
    Lakeland, Florida, USA
    Posts
    322

    Website Redirect Problem

    Thank you for your response Broni.
    I ran Avenger,and I am posting the Notepad Log.

    Logfile of The Avenger Version 2.0, (c) by Swandog46
    http://swandog46.geekstogo.com

    Platform: Windows XP

    *******************

    Script file opened successfully.
    Script file read successfully.

    Backups directory opened successfully at C:\Avenger

    *******************

    Beginning to process script file:

    Rootkit scan active.
    No rootkits found!


    Completed script processing.

    *******************

    Finished! Terminate.


    Thanks Again!

  4. #4
    Join Date
    Dec 2007
    Location
    Daly City, CA
    Posts
    22,550
    Please download ComboFix from Here or Here to your Desktop.


    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    • Please, never rename Combofix unless instructed.
    • Close any open browsers.
    • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
    • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.

    NOTE. If Combofix asks you to install Recovery Console, please allow it.

    • Close any open browsers.
    • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
    • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
    • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    • Double click on combofix.exe & follow the prompts.
    • When finished, it will produce a report for you.
    • Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.

    **Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

    Make sure, you re-enable your security programs, when you're done with Combofix.

    DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!

  5. #5
    Join Date
    Feb 2000
    Location
    Lakeland, Florida, USA
    Posts
    322

    Unhappy Website Redirect Problem

    Hi Broni: I followed yor reccomendations to the letter. I disabled the AVG Antirus,and started running ComboFix.
    It started running,and asked me,if I want it to install the Recovery Console,I said yes,and then all of the sudden,the scan stopped,and the Screen turned Blue,with this message: "A problem has been detected and Windows has been shut down to prevent damaged to your computer..........
    I tried to restart the PC on Safe mode,but the same blue screen appears!

    Any suggestions?

    Thanks!

  6. #6
    Join Date
    Dec 2007
    Location
    Daly City, CA
    Posts
    22,550
    What does BSOD say?
    Did you try "Last known good configuration"?

  7. #7
    Join Date
    Feb 2000
    Location
    Lakeland, Florida, USA
    Posts
    322

    Cool Website Redirect Problem

    Thanks Broni:
    I tried Safe Mode and The last known configuration that worked, and can not pass the BSOD, it is "frozen".

    This is what the message from the BSOD says:

    A problem has been detected, and Windows has been shutdown to prevent damaged to your computer.
    If this is the first time you have seen this stop error screen, restart your computer. If this screen appears again follow these steps:

    Check to be sure you have adequate disk space. If a driver is identified in the stop message, disable the driver or check with the manufacturer for drivers updates. Try changing video adapters.

    Check with your hardware vendor for any BIOS update.
    Disable BIOS memory options, such us caching and shadowing
    If you need to use Safe Mode to remove or disable components, restart your computer press F8 and select Advanced Start Up options, and then select Safe Mode.

    Technical Information:
    STOP: 0x0000007E (0x0000005, 0x822FE113, 0xF89837BO, 0xF89834AC)

    I am sending you this message from another computer!

  8. #8
    Join Date
    Dec 2007
    Location
    Daly City, CA
    Posts
    22,550
    If you have Windows XP CD... (if you don't have Windows CD, scroll down)

    1. Boot from the CD.
    2. When the text-based part of Setup begins, follow the prompts. Select the repair or recover option by pressing R:



    3. You'll find yourself at this screen:



    4. Once you are at the Recovery Console you will be given at least one choice of Windows installations. Normally the choice you want is the number 1 choice. Click the number 1 key at the "top" of the keyboard and click enter.

    NOTE: at this point your numbers to the right of your keyboard are turned off. If you insist on using these keys for your numbers remember to hit the Numbers Lock key before clicking a number over there or your computer will automatically reboot and you will have to wait through the previous steps to get back to the console.

    5. You will be given a message asking for the administrator password. Unless someone or something has messed with your computer there is no password so you just click the Enter key.

    6. This will bring you to a prompt that says:

    C:\WINDOWS>

    7. Type:

    cd \

    Press Enter

    Note: between "cd" and "\" there should be a "blank space" otherwise the command won't work

    8. The prompt should now say:

    C:\>

    9. Type:

    cd system~1\_resto~1

    Press Enter.

    ===============================================================================

    Note: If it gives an error "Access Denied" while accessing the folder, follow the method below

    Type: cd \

    Press Enter

    Type: cd windows\system32\config

    Press Enter

    Type: ren system system.bak

    Press Enter

    (note the spaces between ren and system, and then between system and system.bak)

    Type: exit

    Press Enter

    now the computer should restart, then follow steps 1-9


    ===============================================================================

    10. Type:

    dir

    Press Enter

    NOTE: When you hit enter it will list all the restore points folders like "rp1", "rp2" we have to see the last restore point to copy the file from a recent backup. If the restore points have more than one page then you have keep on hitting the key to view the last restore point folder.

    NOTE: It is a good rule of thumb to choose the files from the restore point folder which the second to the last one.

    11. Type:

    cd rp{with the second to the last restore point number }

    Press Enter

    Example: cd rp9. if rp10 is the last restore point

    12. Type:

    cd snapshot

    Press Enter.

    NOTICE: Now the command prompt will look like this:

    c:\system~1\resto~1\rp9\snapshot

    Note : restore point 9 assumed for clarity of the content.


    13. Type:

    copy _registry_machine_system c:\windows\system32\config\system

    Press Enter

    14. Type:

    Exit

    Press Enter.

    Final note : If the above procedure won't solve the problem, repeat all steps, but in step 13 type:

    copy _registry_machine_software c:\windows\system32\config\software

    Alternatively, select different restore point.



    If you don't have Windows CD...

    Download Windows Recovery Console: http://www.thecomputerparamedic.com/files/rc.iso
    Download, and install free Imgburn: http://www.imgburn.com/index.php?act=download
    Using Imgburn, burn rc.iso to a CD.
    Boot to the CD...let it finish loading.
    When the "Welcome to Setup" screen appears, press R to start the Recovery Console.

    Follow steps 3 - 14.

  9. #9
    Join Date
    Feb 2000
    Location
    Lakeland, Florida, USA
    Posts
    322

    Website Redirect Problem

    Hi Broni:I followed your instructions,and I got as far as number 13 and 14.It says on both: The command is not recognized.
    These are the restore points or files showing after dir of C:\system~1\_rest~1

    01/12/10 12:42a d--hs--- 0.
    01/12/10 12:42a d--hs--- 0..
    01/12/10 12:46a -a------ 546 drivetable.txt
    01/12/10 12:49a -d------ 0 RP1
    01/12/10 12:46a -a------ 24 _driver.cfg
    01/12/10 12:42a -a------ 23342 _filelst.cfg
    6 files 23912 bytes
    5952139264 bytes free

    Thanks again four your help!

  10. #10
    Join Date
    Dec 2007
    Location
    Daly City, CA
    Posts
    22,550
    At this point, I have to send you to Windows section and see, some other people can make your computer bootable again.
    When that happens, you're welcome to come back here.

  11. #11
    Join Date
    Feb 2000
    Location
    Lakeland, Florida, USA
    Posts
    322
    Thank you Broni. Should I look for this post in the Windows Section?
    Thanks again!

  12. #12
    Join Date
    Dec 2007
    Location
    Daly City, CA
    Posts
    22,550
    Just paste a link to this thread, when making a new topic in Windows section.

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