Cannot delete folder named FullHouse Drive

[artkaye]

I was transferred to a new station and on the Desktop PC I inherited there is a folder named FullHouse Drive. The right-click on the folder gives these options:Open and Create Shortcut. When I try to open I get this message:'This file does not have a program associated with it for performing this action. create an association in the Folders Option Control panel.' and it does not open.

I cannot delete it either.
Unlocker was unable to delete it; what shall I do?

[fink]

Every search I did for FullHouse Drive indicates it's some form of malware/worm. So if you've tried doing a scan with your a/v and it doesn't get rid of it then follow these instructions....

Print these instructions out.

NOTE. If any of the programs listed below refuse to run, try renaming executive file to something else; for instance, rename hijackthis.exe to scanner4.exe

1. Download SUPERAntiSpyware Free for Home Users:
http://www.superantispyware.com/

* Double-click SUPERAntiSpyware.exe and use the default settings for installation.
* An icon will be created on your desktop. Double-click that icon to launch the program.
* If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here: http://www.superantispyware.com/definitions.html.)
* Close SUPERAntiSpyware.

PHYSICALLY DISCONNECT FROM THE INTERNET

Restart computer in Safe Mode.
To enter Safe Mode, restart computer, and keep tapping F8 key, until menu appears; select Safe Mode; you'll see "Safe Mode" in all four corners of your screen

* Open SUPERAntiSpyware.
* Under Configuration and Preferences, click the Preferences button.
* Under [b]General and Startup" tab, make sure, Start SUPERAntiSpyware when Windows starts option is UN-checked.
* Click the Scanning Control tab.
* Under Scanner Options make sure the following are checked (leave all others unchecked):
- Close browsers before scanning.
- Scan for tracking cookies.
- Terminate memory threats before quarantining.
* Click the Close button to leave the control center screen.
* Back on the main screen, under Scan for Harmful Software click Scan your computer.
* On the left, make sure you check C:\Fixed Drive.
* On the right, under Complete Scan, choose Perform Complete Scan.
* Click Next to start the scan. Please be patient while it scans your computer.
* After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click OK.
* Make sure everything has a checkmark next to it and click Next.
* A notification will appear that Quarantine and Removal is Complete. Click OK and then click the Finish button to return to the main menu.
* If asked if you want to reboot, click Yes.
* To retrieve the removal information after reboot, launch SUPERAntispyware again.
- Click Preferences, then click the Statistics/Logs tab.
- Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
- If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
- Please copy and paste the Scan Log results in your next reply.
* Click Close to exit the program.
Post SUPERAntiSpyware log.
NOTE: Tracking cookies can be omitted from the log.

RECONNECT TO THE INTERNET

RESTART COMPUTER!

2. Download Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php to your desktop.
(Malwarebytes is free to use as a manual scanner. Payment is only required if you wish to have it run and update automatically which is not necessary for our purposes)

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform full scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

RESTART COMPUTER!

3. Download gmer.zip: http://www.gmer.net/files.php
Unzip the file, and double click on gmer.exe, select Rootkit tab and click the Scan button.
When scan is completed, click Save button, and save the results as gmer.log
Warning ! Please, do not select the "Show all" checkbox during the scan.
Post the log to your next reply.

RESTART COMPUTER

4. Download, install, and run HijackThis:
http://www.snapfiles.com/get/hijackthis.html
Post HijackThis log.
Do NOT attempt to "fix" anything yet with Hijackthis!


DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!

Above layout courtesy of Broni

[artkaye]

I am sorry, Fink, for the delay in reply. I just returned from an extended weekend after doing the SAS sccan. Here are the results:

1. SUPERAntispyware

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 11/20/2009 at 12:48 PM

Application Version : 4.30.1004

Core Rules Database Version : 4295
Trace Rules Database Version: 2166

Scan type : Complete Scan
Total Scan Time : 01:47:32

Memory items scanned : 241
Memory threats detected : 0
Registry items scanned : 6382
Registry threats detected : 5
File items scanned : 49923
File threats detected : 11

Adware.Tracking Cookie
C:\Documents and Settings\BOAKYE\Cookies\boakye@atwola[1].txt
C:\Documents and Settings\BOAKYE\Cookies\[email protected][1].txt
C:\Documents and Settings\BOAKYE\Cookies\boakye@tacoda[1].txt
C:\Documents and Settings\BOAKYE\Cookies\boakye@advertising[2].txt

Trojan.Media-Codec
HKCR\VideoAXObject.Chl
HKCR\VideoAXObject.Chl\CLSID
C:\Documents and Settings\BOAKYE\Favorites\Online Security Test.url

Trojan.Media-Codec/V3
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\IExplorer Security Plug-in
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\IExplorer Security Plug-in#DisplayName
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\IExplorer Security Plug-in#UninstallString

Rogue.AntiSpywareSuite
C:\Documents and Settings\BOAKYE\Application Data\AntiSpywareSuite\avtasks.dat
C:\Documents and Settings\BOAKYE\Application Data\AntiSpywareSuite\Logs\av.log
C:\Documents and Settings\BOAKYE\Application Data\AntiSpywareSuite\Logs\ga6Support.log
C:\Documents and Settings\BOAKYE\Application Data\AntiSpywareSuite\Logs\update.log
C:\Documents and Settings\BOAKYE\Application Data\AntiSpywareSuite\Logs
C:\Documents and Settings\BOAKYE\Application Data\AntiSpywareSuite

2. Malwalwarebytes Anti-Malware

Malwarebytes' Anti-Malware 1.41
Database version: 3228
Windows 5.1.2600 Service Pack 3

11/25/2009 11:28:25 AM
mbam-log-2009-11-25 (11-28-18).txt

Scan type: Full Scan (C:\|)
Objects scanned: 197203
Time elapsed: 57 minute(s), 52 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 3
Registry Data Items Infected: 3
Folders Infected: 4
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Security Tools (Trojan.Zlob) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\ugcw (Rogue.WinSecureAv) -> No action taken.
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Enum\Root\LEGACY_FMTR (Rogue.Multiple) -> No action taken.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Products\compname (Rogue.SpyGuard) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Products\prodname (Rogue.PCVirusless) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Products\rdomain (Rogue.PCVirusless) -> No action taken.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> No action taken.

Folders Infected:
C:\Documents and Settings\All Users\Application Data\SalesMonitor (Rogue.Multiple) -> No action taken.
C:\Documents and Settings\All Users\Application Data\SalesMonitor\Data (Rogue.Multiple) -> No action taken.
C:\UGA6P (Rogue.Multiple) -> No action taken.
C:\UGA6P\Quar (Rogue.Multiple) -> No action taken.

Files Infected:
(No malicious items detected)

3.Gmer
GMER 1.0.15.15252 - http://www.gmer.net
Rootkit scan 2009-11-25 12:51:09
Windows 5.1.2600 Service Pack 3
Running: 1icvb9h2.exe; Driver: C:\DOCUME~1\BOAKYE\LOCALS~1\Temp\fwtdqpoc.sys


---- System - GMER 1.0.15 ----

SSDT F7B7964E ZwCreateKey
SSDT F7B79644 ZwCreateThread
SSDT F7B79653 ZwDeleteKey
SSDT F7B7965D ZwDeleteValueKey
SSDT F7B79662 ZwLoadKey
SSDT F7B79630 ZwOpenProcess
SSDT F7B79635 ZwOpenThread
SSDT F7B7966C ZwReplaceKey
SSDT F7B79667 ZwRestoreKey
SSDT F7B79658 ZwSetValueKey
SSDT F7B7963F ZwTerminateProcess

---- Kernel code sections - GMER 1.0.15 ----

.text C:\WINDOWS\system32\drivers\hardlock.sys section is writeable [0xEE3F8400, 0x7960C, 0xE8000020]
.protectÿÿÿÿhardlockentry point in ".protectÿÿÿÿhardlockentry point in ".protectÿÿÿÿhardlockentry point in ".p" section [0xEE49A420] C:\WINDOWS\system32\drivers\hardlock.sys entry point in ".protectÿÿÿÿhardlockentry point in ".protectÿÿÿÿhardlockentry point in ".p" section [0xEE49A420]
.protectÿÿÿÿhardlockunknown last code section [0xEE49A200, 0x5049, 0xE0000020] C:\WINDOWS\system32\drivers\hardlock.sys unknown last code section [0xEE49A200, 0x5049, 0xE0000020]

---- User code sections - GMER 1.0.15 ----

.text C:\WINDOWS\system32\nhsrvice.exe[420] kernel32.dll!ExitProcess 7C81CB12 5 Bytes JMP 0043B37E C:\WINDOWS\system32\nhsrvice.exe (HASP License Manager Service/Aladdin Knowledge Systems Ltd.)

---- Devices - GMER 1.0.15 ----

Device \Driver\aksusb \Device\00000068 AKSCLASS.SYS (Aladdin Class Driver/Aladdin Knowledge Systems Ltd.)

AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

---- EOF - GMER 1.0.15 ----

4.HijackThis

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:09:02 PM, on 11/25/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16876)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
C:\WINDOWS\system32\nhsrvice.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\system32\CAP4RSK.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Say the Time\SayTime.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Blue Onion Software\Desk Drive\DeskDrive.exe
C:\Program Files\Hewlett-Packard\Toolbox2.0\Javasoft\JRE\1.3.1\bin\javaw.exe
C:\windows\system32\spool\drivers\w32x86\3\CAP4LAK.EXE
C:\WINDOWS\system32\spool\drivers\w32x86\3\CAP4SWK.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\Program Files\PC Connectivity Solution\Transports\NclUSBSrv.exe
C:\Program Files\PC Connectivity Solution\Transports\NclRSSrv.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll (file missing)
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll (file missing)
O2 - BHO: PDF-XChange Viewer IE-Plugin - {C5D07EB6-BBCE-4DAE-ACBB-D13A8D28CB1F} - C:\Program Files\Tracker Software\PDF Viewer\PDFXCviewIEPlugin.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [StatusClient] C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe /auto
O4 - HKLM\..\Run: [TomcatStartup] C:\Program Files\Hewlett-Packard\Toolbox2.0\hpbpsttp.exe
O4 - HKLM\..\Run: [MSN] C:\Windows\game.exe
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program Files\Diskeeper Corporation\Diskeeper\DkIcon.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [Say the Time] C:\Program Files\Say the Time\SayTime.exe
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [DeskDriveStartup] C:\Program Files\Blue Onion Software\Desk Drive\DeskDrive.exe
O4 - HKCU\..\Run: [PC Suite Tray] "C:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe" -onlytray
O4 - Global Startup: Canon LBP3200 Status Window.LNK = C:\windows\system32\spool\drivers\w32x86\3\CAP4LAK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1225273818000
O17 - HKLM\System\CCS\Services\Tcpip\..\{47785DC3-53DC-40A3-9D58-DD013F011BE9}: NameServer = 192.168.0.1
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O22 - SharedTaskScheduler: auditioned - {44e670f2-d57b-4815-a576-955d17dbbf2d} - (no file)
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HASP Loader - Aladdin Knowledge Systems Ltd. - C:\WINDOWS\system32\nhsrvice.exe
O23 - Service: MSSQLServerADHelper - Unknown owner - C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqladhlp.exe (file missing)
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe

--
End of file - 7269 bytes

These are the log post. Expecting to hear from you asap. Thanks in advance.

[Broni]

Malwarebytes log says "No action taken" after each entry.
You either didn't apply fixes, or you posted a log from before fixes.
Please, re-do.

[artkaye]

Thanks, Broni,
Here are the logs of the redone scans:

1. MBAM
Malwarebytes' Anti-Malware 1.41
Database version: 3228
Windows 5.1.2600 Service Pack 3

11/27/2009 12:12:59 PM
mbam-log-2009-11-27 (12-12-59).txt

Scan type: Full Scan (C:\|)
Objects scanned: 197500
Time elapsed: 58 minute(s), 45 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

2. GMER
GMER 1.0.15.15252 - http://www.gmer.net
Rootkit scan 2009-11-27 14:46:57
Windows 5.1.2600 Service Pack 3
Running: 1icvb9h2.exe; Driver: C:\DOCUME~1\BOAKYE\LOCALS~1\Temp\fwtdqpoc.sys


---- System - GMER 1.0.15 ----

SSDT F7B7A1B6 ZwCreateKey
SSDT F7B7A1AC ZwCreateThread
SSDT F7B7A1BB ZwDeleteKey
SSDT F7B7A1C5 ZwDeleteValueKey
SSDT F7B7A1CA ZwLoadKey
SSDT F7B7A198 ZwOpenProcess
SSDT F7B7A19D ZwOpenThread
SSDT F7B7A1D4 ZwReplaceKey
SSDT F7B7A1CF ZwRestoreKey
SSDT F7B7A1C0 ZwSetValueKey
SSDT F7B7A1A7 ZwTerminateProcess

---- Kernel code sections - GMER 1.0.15 ----

.text ntoskrnl.exe!_abnormal_termination + 24C 804E28A8 1 Byte [9D]
.text C:\WINDOWS\system32\drivers\hardlock.sys section is writeable [0xEE3F8400, 0x7960C, 0xE8000020]
.protectÿÿÿÿhardlockentry point in ".protectÿÿÿÿhardlockentry point in ".protectÿÿÿÿhardlockentry point in ".p" section [0xEE49A420] C:\WINDOWS\system32\drivers\hardlock.sys entry point in ".protectÿÿÿÿhardlockentry point in ".protectÿÿÿÿhardlockentry point in ".p" section [0xEE49A420]
.protectÿÿÿÿhardlockunknown last code section [0xEE49A200, 0x5049, 0xE0000020] C:\WINDOWS\system32\drivers\hardlock.sys unknown last code section [0xEE49A200, 0x5049, 0xE0000020]

---- User code sections - GMER 1.0.15 ----

.text C:\WINDOWS\system32\nhsrvice.exe[448] kernel32.dll!ExitProcess 7C81CB12 5 Bytes JMP 0043B37E C:\WINDOWS\system32\nhsrvice.exe (HASP License Manager Service/Aladdin Knowledge Systems Ltd.)

---- Devices - GMER 1.0.15 ----

Device \Driver\aksusb \Device\00000068 AKSCLASS.SYS (Aladdin Class Driver/Aladdin Knowledge Systems Ltd.)

AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

---- EOF - GMER 1.0.15 ----

3. HJT

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:47:26 PM, on 11/27/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16876)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
C:\WINDOWS\system32\nhsrvice.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\system32\CAP4RSK.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Say the Time\SayTime.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Blue Onion Software\Desk Drive\DeskDrive.exe
C:\Program Files\Hewlett-Packard\Toolbox2.0\Javasoft\JRE\1.3.1\bin\javaw.exe
C:\WINDOWS\System32\svchost.exe
C:\windows\system32\spool\drivers\w32x86\3\CAP4LAK.EXE
C:\WINDOWS\system32\spool\drivers\w32x86\3\CAP4SWK.EXE
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\Program Files\PC Connectivity Solution\Transports\NclUSBSrv.exe
C:\Program Files\PC Connectivity Solution\Transports\NclRSSrv.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll (file missing)
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll (file missing)
O2 - BHO: PDF-XChange Viewer IE-Plugin - {C5D07EB6-BBCE-4DAE-ACBB-D13A8D28CB1F} - C:\Program Files\Tracker Software\PDF Viewer\PDFXCviewIEPlugin.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [StatusClient] C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe /auto
O4 - HKLM\..\Run: [TomcatStartup] C:\Program Files\Hewlett-Packard\Toolbox2.0\hpbpsttp.exe
O4 - HKLM\..\Run: [MSN] C:\Windows\game.exe
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program Files\Diskeeper Corporation\Diskeeper\DkIcon.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [Say the Time] C:\Program Files\Say the Time\SayTime.exe
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [DeskDriveStartup] C:\Program Files\Blue Onion Software\Desk Drive\DeskDrive.exe
O4 - HKCU\..\Run: [PC Suite Tray] "C:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe" -onlytray
O4 - Global Startup: Canon LBP3200 Status Window.LNK = C:\windows\system32\spool\drivers\w32x86\3\CAP4LAK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1225273818000
O17 - HKLM\System\CCS\Services\Tcpip\..\{47785DC3-53DC-40A3-9D58-DD013F011BE9}: NameServer = 192.168.0.1
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O22 - SharedTaskScheduler: auditioned - {44e670f2-d57b-4815-a576-955d17dbbf2d} - (no file)
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HASP Loader - Aladdin Knowledge Systems Ltd. - C:\WINDOWS\system32\nhsrvice.exe
O23 - Service: MSSQLServerADHelper - Unknown owner - C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqladhlp.exe (file missing)
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: ServiceLayer - Nokia - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe

--
End of file - 7268 bytes

Many thanks for your support.

[Broni]

Sure thing

Please download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**

• Please, never rename Combofix unless instructed.
• Close any open browsers.
• Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
• Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
• Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.

NOTE. If Combofix asks you to install Recovery Console, please allow it.

• Close any open browsers.
• WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
• Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
• If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
• Double click on combofix.exe & follow the prompts.
• When finished, it will produce a report for you.
• Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.

**Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

Make sure, you re-enable your security programs, when you're done with Combofix.

DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!

[artkaye]

Here is the Combofix log.

1. Combofix
ComboFix 09-11-27.07 - BOAKYE 11/28/2009 14:39.1.1 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.766.489 [GMT 0:00]
Running from: c:\documents and settings\BOAKYE\Desktop\DOWNLOADS\ComboFix.exe
AV: AntiVir Desktop *On-access scanning disabled* (Outdated) {AD166499-45F9-482A-A743-FDD3350758C7}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\BOAKYE\ResErrors.log
c:\recycler\F-H
c:\recycler\S-1-5-21-1202660629-412668190-725345543-500
c:\windows\BACKUP.INF
c:\windows\system\msvbvm60.dll
c:\windows\system32\comrepl.exe

.
((((((((((((((((((((((((( Files Created from 2009-10-28 to 2009-11-28 )))))))))))))))))))))))))))))))
.

2009-11-27 10:58 . 2009-11-27 10:58 -------- d-----w- c:\program files\Common Files\PCSuite
2009-11-27 10:58 . 2009-11-27 10:58 -------- d-----w- c:\program files\Common Files\Nokia
2009-11-27 10:57 . 2008-08-26 09:26 18816 ----a-w- c:\windows\system32\drivers\pccsmcfd.sys
2009-11-27 10:57 . 2009-11-27 10:57 -------- d-----w- c:\program files\PC Connectivity Solution
2009-11-27 10:56 . 2009-11-27 10:55 34429264 ----a-w- c:\documents and settings\All Users\Application Data\Installations\{9249D7E7-33E7-4CC8-BB0B-3DF3C3CB2568}\Nokia_PC_Suite_7_1_40_1_eng.exe
2009-11-27 10:56 . 2009-11-27 10:56 95232 ----a-w- c:\documents and settings\All Users\Application Data\Installations\{9249D7E7-33E7-4CC8-BB0B-3DF3C3CB2568}\Installer\CommonCustomActions\pcswpcsi.exe
2009-11-27 10:56 . 2009-11-27 10:56 8192 ----a-w- c:\documents and settings\All Users\Application Data\Installations\{9249D7E7-33E7-4CC8-BB0B-3DF3C3CB2568}\Installer\CommonCustomActions\UninstCCD.exe
2009-11-27 10:56 . 2009-11-27 10:56 61440 ----a-w- c:\documents and settings\All Users\Application Data\Installations\{9249D7E7-33E7-4CC8-BB0B-3DF3C3CB2568}\Installer\CommonCustomActions\UninstPCSFEMsi.exe
2009-11-27 10:56 . 2009-11-27 10:56 10240 ----a-w- c:\documents and settings\All Users\Application Data\Installations\{9249D7E7-33E7-4CC8-BB0B-3DF3C3CB2568}\Installer\CommonCustomActions\UninstPCS.exe
2009-11-25 13:08 . 2009-11-25 13:08 -------- d-----w- c:\program files\Trend Micro
2009-11-25 09:08 . 2009-11-25 09:08 -------- d-----w- c:\documents and settings\BOAKYE\Application Data\Malwarebytes
2009-11-25 09:08 . 2009-09-10 14:54 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-11-25 09:08 . 2009-11-25 09:08 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-11-25 09:08 . 2009-11-25 09:08 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-11-25 09:08 . 2009-09-10 14:53 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-11-20 10:52 . 2009-11-20 10:52 117760 ----a-w- c:\documents and settings\BOAKYE\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\UIREPAIR.DLL
2009-11-20 10:49 . 2009-11-20 10:49 -------- d-----w- c:\documents and settings\All Users\Application Data\SUPERAntiSpyware.com
2009-11-20 10:48 . 2009-11-20 10:48 -------- d-----w- c:\program files\SUPERAntiSpyware
2009-11-20 10:48 . 2009-11-20 10:48 -------- d-----w- c:\documents and settings\BOAKYE\Application Data\SUPERAntiSpyware.com
2009-11-20 10:47 . 2009-11-20 10:47 -------- d-----w- c:\program files\Common Files\Wise Installation Wizard
2009-11-19 11:13 . 2009-11-19 17:47 -------- d-----w- c:\program files\XMPlay
2009-11-16 18:27 . 2009-11-16 18:27 -------- d--h--w- c:\windows\PIF
2009-11-06 19:26 . 2009-11-06 19:27 -------- d-----w- c:\program files\Unlocker
2009-11-04 16:26 . 2009-11-04 16:26 185152 ----a-w- c:\documents and settings\LocalService\Local Settings\Application Data\FontCache3.0.0.0.dat
2009-11-04 10:09 . 2009-11-04 10:09 -------- d-----w- c:\documents and settings\BOAKYE\Application Data\gtopala
2009-10-30 12:13 . 2009-10-30 12:13 -------- d-----w- c:\documents and settings\BOAKYE\Application Data\Thinstall
2009-10-30 12:13 . 2009-10-30 12:13 -------- d-----w- c:\documents and settings\BOAKYE\Local Settings\Application Data\Thinstall

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-11-28 14:01 . 2009-09-09 12:47 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP
2009-11-28 12:47 . 2007-03-20 16:35 12 ----a-w- c:\windows\system32\haspaddr.dat
2009-11-27 10:58 . 2009-10-09 17:31 -------- d-----w- c:\program files\Nokia
2009-11-27 10:55 . 2009-10-08 11:49 -------- d-----w- c:\documents and settings\All Users\Application Data\Installations
2009-11-20 10:31 . 2009-11-16 18:30 -------- d-----w- c:\documents and settings\BOAKYE\Application Data\Winamp
2009-11-16 18:30 . 2009-11-16 18:30 -------- d-----w- c:\program files\Winamp
2009-11-08 16:08 . 2004-10-26 11:05 85320 -c--a-w- c:\documents and settings\BOAKYE\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-10-30 15:56 . 2009-09-07 11:35 -------- d-----w- c:\program files\Tracker Software
2009-10-21 16:16 . 2009-10-21 16:16 -------- d-----w- c:\program files\CCleaner
2009-10-09 17:37 . 2009-10-09 17:37 0 ---ha-w- c:\windows\system32\drivers\Msft_Kernel_ccdcmb_01007.Wdf
2009-10-09 17:37 . 2009-10-09 17:37 0 ---ha-w- c:\windows\system32\drivers\MsftWdf_Kernel_01007_Coinstaller_Critical.Wdf
2009-10-09 17:34 . 2009-10-08 11:53 -------- d-----w- c:\documents and settings\BOAKYE\Application Data\Nokia
2009-10-09 17:32 . 2009-10-08 11:52 -------- d-----w- c:\program files\DIFX
2009-10-09 17:30 . 2009-10-09 17:30 95232 ----a-w- c:\documents and settings\All Users\Application Data\Installations\{3D39E775-DDDA-4327-B747-0BDC5F191331}\Installer\CommonCustomActions\pcswpcsi.exe
2009-10-09 17:30 . 2009-10-09 17:30 8192 ----a-w- c:\documents and settings\All Users\Application Data\Installations\{3D39E775-DDDA-4327-B747-0BDC5F191331}\Installer\CommonCustomActions\UninstCCD.exe
2009-10-09 17:30 . 2009-10-09 17:30 61440 ----a-w- c:\documents and settings\All Users\Application Data\Installations\{3D39E775-DDDA-4327-B747-0BDC5F191331}\Installer\CommonCustomActions\UninstPCSFEMsi.exe
2009-10-09 17:30 . 2009-10-09 17:30 10240 ----a-w- c:\documents and settings\All Users\Application Data\Installations\{3D39E775-DDDA-4327-B747-0BDC5F191331}\Installer\CommonCustomActions\UninstPCS.exe
2009-10-09 17:16 . 2009-10-09 17:30 33773208 ----a-w- c:\documents and settings\All Users\Application Data\Installations\{3D39E775-DDDA-4327-B747-0BDC5F191331}\Nokia_PC_Suite_7_1_30_9_eng_web.exe
2009-10-08 11:59 . 2009-10-08 11:52 -------- d-----w- c:\documents and settings\BOAKYE\Application Data\PC Suite
2009-10-08 11:54 . 2009-10-08 11:54 -------- d-----w- c:\documents and settings\All Users\Application Data\PC Suite
2009-10-06 11:52 . 2009-10-08 11:51 91136 ----a-w- c:\windows\system32\nmwcdcls.dll
2009-09-07 11:46 . 2009-09-07 11:46 0 ----a-w- c:\windows\nsreg.dat
2002-04-16 10:27 . 2002-04-16 10:27 5 --sha-w- c:\windows\system32\CdI5T.drv
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-14 1695232]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-11-29 68856]
"DeskDriveStartup"="c:\program files\Blue Onion Software\Desk Drive\DeskDrive.exe" [2008-07-26 41984]
"PC Suite Tray"="c:\program files\Nokia\Nokia PC Suite 7\PCSuite.exe" [2009-11-11 1451520]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\System32\igfxtray.exe" [2003-04-07 155648]
"HotKeysCmds"="c:\windows\System32\hkcmd.exe" [2003-04-07 114688]
"DVDSentry"="c:\windows\System32\DSentry.exe" [2002-08-14 28672]
"AdaptecDirectCD"="c:\program files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe" [2002-12-17 684032]
"StatusClient"="c:\program files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe" [2002-12-16 36864]
"TomcatStartup"="c:\program files\Hewlett-Packard\Toolbox2.0\hpbpsttp.exe" [2003-03-31 155648]
"avgnt"="c:\program files\Avira\AntiVir Desktop\avgnt.exe" [2009-03-02 209153]
"DiskeeperSystray"="c:\program files\Diskeeper Corporation\Diskeeper\DkIcon.exe" [2006-06-07 319488]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2006-10-27 31016]
"Say the Time"="c:\program files\Say the Time\SayTime.exe" [2004-01-22 806912]
"Malwarebytes Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2009-09-10 1312080]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Canon LBP3200 Status Window.LNK - c:\windows\system32\spool\drivers\w32x86\3\CAP4LAK.EXE [2005-9-26 30720]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2009-09-03 14:21 548352 ----a-w- c:\program files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001
"FirewallOverride"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Hewlett-Packard\\Toolbox2.0\\Javasoft\\JRE\\1.3.1\\bin\\javaw.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"475:TCP"= 475:TCP:HASP LM 475 TCP
"475:UDP"= 475:UDP:HASP LM 475 UDP

R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\sasdifsv.sys [11/11/2009 10:44 AM 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [11/11/2009 10:44 AM 74480]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\Avira\AntiVir Desktop\sched.exe [6/19/2009 10:47 AM 108289]
R2 HASP Loader;HASP Loader;c:\windows\system32\nhsrvice.exe -service --> c:\windows\system32\nhsrvice.exe -service [?]
S3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [11/11/2009 10:44 AM 7408]
.
Contents of the 'Scheduled Tasks' folder

2009-09-22 c:\windows\Tasks\WGASetup.job
- c:\windows\system32\KB905474\wgasetup.exe [2009-04-09 21:18]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.com/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = <local>
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
TCP: {47785DC3-53DC-40A3-9D58-DD013F011BE9} = 192.168.0.1
FF - ProfilePath - c:\documents and settings\BOAKYE\Application Data\Mozilla\Firefox\Profiles\amejw34n.default\
FF - component: c:\program files\Nokia\Nokia PC Suite 7\bkmrksync\components\BkMrkExt.dll

---- FIREFOX POLICIES ----
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
.
- - - - ORPHANS REMOVED - - - -

HKLM-Run-1A:Stardock TrayMonitor - (no file)
AddRemove-Tweak UI 2.10 - c:\windows\system32\mshta.exe res://c:\windows\system32\TweakUI.exe/uninstall.hta
AddRemove-Xyron - c:\xyron\Settings\Xyron.exe Uninstall



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-11-28 14:45
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(716)
c:\program files\SUPERAntiSpyware\SASWINLO.dll
c:\windows\system32\WININET.dll
.
Completion time: 2009-11-28 14:48
ComboFix-quarantined-files.txt 2009-11-28 14:47

Pre-Run: 59,841,892,352 bytes free
Post-Run: 59,865,530,368 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Professional" /fastdetect /NoExecute=OptIn

- - End Of File - - FD4A908F57A3FF7D7A039D72C79A872A

Many thanks

[artkaye]

Here is the HijackThis log.

2. HijackThis
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:52:13 PM, on 11/28/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16876)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
C:\WINDOWS\system32\nhsrvice.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\system32\CAP4RSK.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Say the Time\SayTime.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Blue Onion Software\Desk Drive\DeskDrive.exe
C:\windows\system32\spool\drivers\w32x86\3\CAP4LAK.EXE
C:\WINDOWS\system32\spool\drivers\w32x86\3\CAP4SWK.EXE
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\Program Files\PC Connectivity Solution\Transports\NclUSBSrv.exe
C:\Program Files\PC Connectivity Solution\Transports\NclRSSrv.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll (file missing)
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll (file missing)
O2 - BHO: PDF-XChange Viewer IE-Plugin - {C5D07EB6-BBCE-4DAE-ACBB-D13A8D28CB1F} - C:\Program Files\Tracker Software\PDF Viewer\PDFXCviewIEPlugin.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [StatusClient] C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe /auto
O4 - HKLM\..\Run: [TomcatStartup] C:\Program Files\Hewlett-Packard\Toolbox2.0\hpbpsttp.exe
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program Files\Diskeeper Corporation\Diskeeper\DkIcon.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [Say the Time] C:\Program Files\Say the Time\SayTime.exe
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [DeskDriveStartup] C:\Program Files\Blue Onion Software\Desk Drive\DeskDrive.exe
O4 - HKCU\..\Run: [PC Suite Tray] "C:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe" -onlytray
O4 - Global Startup: Canon LBP3200 Status Window.LNK = C:\windows\system32\spool\drivers\w32x86\3\CAP4LAK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1225273818000
O17 - HKLM\System\CCS\Services\Tcpip\..\{47785DC3-53DC-40A3-9D58-DD013F011BE9}: NameServer = 192.168.0.1
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HASP Loader - Aladdin Knowledge Systems Ltd. - C:\WINDOWS\system32\nhsrvice.exe
O23 - Service: MSSQLServerADHelper - Unknown owner - C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqladhlp.exe (file missing)
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: ServiceLayer - Nokia - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe

--
End of file - 6898 bytes
Many thanks, once again.

[artkaye]

Thanks, Broni.
I right-clicked on the FullHouse Drive folder on my desktop and it can now be deleted but I am waiting till I hear from you.
I'm grinning from ear to ear

[Broni]

Very well

Please download JavaRa to your desktop and unzip it to its own folder

• Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
• Accept any prompts.
• Open JavaRa.exe again and select Search For Updates.
• Select Update Using Sun Java's Website then click Search and click on the Open Webpage button. Download and install the latest Java Runtime Environment (JRE) version for your computer.

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

================================================================

Print this post out, since you won't have an access to it, at some point.

1. Open HijackThis.

2. Close all windows, except for HijackThis.

3. Put checkmarks next to the following HijackThis entries:

- O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll (file missing)
- O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll (file missing)


4. You should also checkmark following entries (these are unnecessary startups; no actual programs will be removed):

- O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
- O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
- O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
- O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
- O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
- O4 - Global Startup: Canon LBP3200 Status Window.LNK = C:\windows\system32\spool\drivers\w32x86\3\CAP4LAK.EXE
- O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll

5. Click on Fix checked button.

6. Restart computer.

7. Post new HijackThis log.

[artkaye]

Thanks, Broni.
I have deleted FullHouse Drive.

Find below the HijackThis log.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:54:35 AM, on 11/30/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16876)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
C:\WINDOWS\system32\nhsrvice.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\system32\CAP4RSK.EXE
C:\WINDOWS\system32\spool\drivers\w32x86\3\CAP4SWK.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Say the Time\SayTime.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Blue Onion Software\Desk Drive\DeskDrive.exe
C:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Hewlett-Packard\Toolbox2.0\Javasoft\JRE\1.3.1\bin\javaw.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\Program Files\PC Connectivity Solution\Transports\NclUSBSrv.exe
C:\Program Files\PC Connectivity Solution\Transports\NclRSSrv.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
O2 - BHO: PDF-XChange Viewer IE-Plugin - {C5D07EB6-BBCE-4DAE-ACBB-D13A8D28CB1F} - C:\Program Files\Tracker Software\PDF Viewer\PDFXCviewIEPlugin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [StatusClient] C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe /auto
O4 - HKLM\..\Run: [TomcatStartup] C:\Program Files\Hewlett-Packard\Toolbox2.0\hpbpsttp.exe
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program Files\Diskeeper Corporation\Diskeeper\DkIcon.exe"
O4 - HKLM\..\Run: [Say the Time] C:\Program Files\Say the Time\SayTime.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [DeskDriveStartup] C:\Program Files\Blue Onion Software\Desk Drive\DeskDrive.exe
O4 - HKCU\..\Run: [PC Suite Tray] "C:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe" -onlytray
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1225273818000
O17 - HKLM\System\CCS\Services\Tcpip\..\{47785DC3-53DC-40A3-9D58-DD013F011BE9}: NameServer = 192.168.0.1
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HASP Loader - Aladdin Knowledge Systems Ltd. - C:\WINDOWS\system32\nhsrvice.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: MSSQLServerADHelper - Unknown owner - C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqladhlp.exe (file missing)
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: ServiceLayer - Nokia - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe

--
End of file - 6491 bytes

[Broni]

Your computer is clean

1. Download Temp File Cleaner (TFC)
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

2. Turn off System Restore:

- Windows XP:
1. Click Start.
2. Right-click the My Computer icon, and then click Properties.
3. Click the System Restore tab.
4. Check "Turn off System Restore".
5. Click Apply.
6. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this.
7. Click OK.
- Windows Vista:
1. Click Start.
2. Right-click the Computer icon, and then click Properties.
3. Click on System Protection under the Tasks column on the left side
4. Click on Continue on the "User Account Control" window that pops up
5. Under the System Protection tab, find Available Disks
6. Uncheck the box for any drive you wish to disable system restore on (in most cases, drive "C:")
7. When turning off System Restore, the existing restore points will be deleted. Click "Turn System Restore Off" on the popup window to do this.
8. Click OK

3. Restart computer.

4. Turn System Restore on.

5. Make sure, Windows Updates are current.

6. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

7. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

8. Run defrag at your convenience.

9. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

10. Please, let me know, how is your computer doing.

[artkaye]

Thank you, Broni.

But before it is all over, I need some more advice.
How do I prevent trojans from infecting my system in the first place? I have already installed WOT as a Firefox add-on.
My other protection is Avira Antivir Personal Free, regularly updated.Which others must I add?

The Virtual Intern is receiving first-class apprenticeship!

[Broni]

100&#37; protection doesn't exist.
Your protection is fine.
Now, it comes to a human factor, you.
I can't say anything more, than it's said in paragraph #9 in my previous reply....

[artkaye]

Finally, the PC is working fine and Antivir is doing its job.
Thank you for everything.