[RESOLVED] Babylon - Unable to reactivate a previous version
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Thread: [RESOLVED] Babylon - Unable to reactivate a previous version

  1. #1
    Join Date
    Jan 2007
    Posts
    299

    Resolved [RESOLVED] Babylon - Unable to reactivate a previous version

    I had to reinstall it, ver. 7, which was purchased legally from them.

    Did it thru a link provided by them in an email, a result of the above mentioned order.

    This brought me to the newest version, 8.
    This won't accept the License Code of ver. 7. Understandable.

    Tried to contact them since the beginning of Oct., via emails and ph. calls. W/o success, though one call was answered, and a Cust. Serv. lady promised me that the link to ver. 7 will be supplied by her, and to give her 3 minutes.
    This was 2 days ago. No link yet.

    What can I do?

    Is there any way of laying hands of ver. 7?

    Thanks,

    BDS

  2. #2
    Join Date
    Sep 1999
    Location
    Clearwater, Fl.
    Posts
    22,609
    You lost me...You started off by saying you reinstalled version 7...then somehow you mentioned version 8...but that you want to activate verion 7 I think???

    But odds are - you need to contact them again.
    If you're happy and you know it......it's your meds.

  3. #3
    Join Date
    Apr 2005
    Location
    Maryland, USA
    Posts
    17,806

  4. #4
    Join Date
    Jan 2007
    Posts
    299
    Doc, it doesn't accept or recognize my license... Thank you anyway.

    Steve, I said:
    "I had to reinstall it, ver. 7, which was purchased legally from them.

    Did it thru a link provided by them in an email, a result of the above mentioned order.

    This brought me to the newest version, 8.
    This won't accept the License Code of ver. 7."

    Thank you anyway.

  5. #5
    Join Date
    Feb 2000
    Location
    Idaho Falls, Idaho, USA
    Posts
    18,428
    Odds are there is a file or registry entry somewhere that is causing your problem. I'd bet that if you tried to install it on a clean Windows installation, that would work. If you do end up going that route, it would be worthwhile to make an image backup of your system to avoid future issues.

  6. #6
    Join Date
    Jan 2007
    Posts
    299
    The prob is that the license code (an A/N string) is not recognized in their OWN site. so...

  7. #7
    Join Date
    Jan 2007
    Posts
    299
    RESOLVED
    They contacted ne and provided the necessary link.

    Thanks,

    BDS

  8. #8
    Join Date
    Apr 2005
    Location
    Maryland, USA
    Posts
    17,806
    Good to hear the problem's been solved.

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