need help with a bug ...........
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Thread: need help with a bug ...........

  1. #1
    Join Date
    Oct 2000
    Location
    Abbortsford B.C. / Canada
    Posts
    187

    need help with a bug ...........

    Hi folks , first off thanks in advance , over the years you's have been an invaluable resource and helped me out a few times.

    so now with the problem , a couple weeks ago i came home to find out my son tried to view a video and downloaded the viewer , at wich time my norton visus alert popped up. I cleaned up with norton , adware , and uniblue, spyware programs ..... untill they show nothing in scan's i have done.

    My system works pretty good now except it freezes randomly , requiring me to manualy restart ......... and I"m noticing when I do a google search , the first time i click on a link I get redirected to a default search page , closing the page and reclicking on the link brings up the page i origionaly clicked on.

    I'm running XP Pro , that came with service pack 2 included , and have all the updates including service pack 3 installed. using ie 7.0.5730

    Going through your sticky , i tried all the things stated there.

    Housecall at TrendMicro , will not run
    BitDefender Free Online Virus Scan , pics up 2 objects ( included in my GMER log , but I canot save a log file )

    same with , Panda ActiveScan

    Downloading SUPERAntiSpyware and installing it will not run ( load )
    spybot search and destroy will also not load. I get the little hourglass for about 10 seconds then nothing. Checking the processes I see the SBSD teatime helper running but the scan will not run.

    I also had to rename hyjackthis toget it to run.

    ***************************8

    GMER 1.0.15.14972 - http://www.gmer.net
    Rootkit scan 2009-06-14 13:35:50
    Windows 5.1.2600 Service Pack 3


    ---- System - GMER 1.0.15 ----

    Code 8AB7AC98 ZwEnumerateKey
    Code 8AB80A30 ZwFlushInstructionCache
    Code 8AB7ACCE IofCallDriver
    Code 8AC6C8E6 IofCompleteRequest

    ---- Kernel code sections - GMER 1.0.15 ----

    .text ntoskrnl.exe!IofCallDriver 804E13A7 5 Bytes JMP 8AB7ACD3
    .text ntoskrnl.exe!IofCompleteRequest 804E17BD 5 Bytes JMP 8AC6C8EB
    PAGE ntoskrnl.exe!ZwEnumerateKey 80578E14 5 Bytes JMP 8AB7AC9C
    PAGE ntoskrnl.exe!ZwFlushInstructionCache 80587BFB 5 Bytes JMP 8AB80A34
    ---- Processes - GMER 1.0.15 ----

    Library \\?\globalroot\systemroot\system32\MSIVXbkfhauqesotaarpolimxragnegradjta.dll (*** hidden *** ) @ C:\WINDOWS\system32\svchost.exe [548] 0x10000000

    ---- Services - GMER 1.0.15 ----

    Service C:\WINDOWS\system32\drivers\MSIVXrotxdporytladxxmrjihwplpdhfkwihf.sys (*** hidden *** ) [SYSTEM] MSIVXserv.sys <-- ROOTKIT !!!

    ---- Registry - GMER 1.0.15 ----

    Reg HKLM\SYSTEM\CurrentControlSet\Services\MSIVXserv.sys
    Reg HKLM\SYSTEM\CurrentControlSet\Services\MSIVXserv.sys@start 1
    Reg HKLM\SYSTEM\CurrentControlSet\Services\MSIVXserv.sys@type 1
    Reg HKLM\SYSTEM\CurrentControlSet\Services\MSIVXserv.sys@imagepath \systemroot\system32\drivers\MSIVXrotxdporytladxxmrjihwplpdhfkwihf.sys
    Reg HKLM\SYSTEM\CurrentControlSet\Services\MSIVXserv.sys@group file system
    Reg HKLM\SYSTEM\CurrentControlSet\Services\MSIVXserv.sys\modules
    Reg HKLM\SYSTEM\CurrentControlSet\Services\MSIVXserv.sys\modules@MSIVXserv \\?\globalroot\systemroot\system32\drivers\MSIVXrotxdporytladxxmrjihwplpdhfkwihf.sys
    Reg HKLM\SYSTEM\CurrentControlSet\Services\MSIVXserv.sys\modules@MSIVXl \\?\globalroot\systemroot\system32\MSIVXbkfhauqesotaarpolimxragnegradjta.dll
    Reg HKLM\SYSTEM\CurrentControlSet\Services\MSIVXserv.sys\modules@MSIVXclk \\?\globalroot\systemroot\system32\MSIVXiabtrdehjkjuxuecdcumgmiywfsckkcd.dll
    Reg HKLM\SYSTEM\ControlSet003\Services\MSIVXserv.sys
    Reg HKLM\SYSTEM\ControlSet003\Services\MSIVXserv.sys@start 1
    Reg HKLM\SYSTEM\ControlSet003\Services\MSIVXserv.sys@type 1
    Reg HKLM\SYSTEM\ControlSet003\Services\MSIVXserv.sys@imagepath \systemroot\system32\drivers\MSIVXrotxdporytladxxmrjihwplpdhfkwihf.sys
    Reg HKLM\SYSTEM\ControlSet003\Services\MSIVXserv.sys@group file system
    Reg HKLM\SYSTEM\ControlSet003\Services\MSIVXserv.sys\modules
    Reg HKLM\SYSTEM\ControlSet003\Services\MSIVXserv.sys\modules@MSIVXserv \\?\globalroot\systemroot\system32\drivers\MSIVXrotxdporytladxxmrjihwplpdhfkwihf.sys
    Reg HKLM\SYSTEM\ControlSet003\Services\MSIVXserv.sys\modules@MSIVXl \\?\globalroot\systemroot\system32\MSIVXbkfhauqesotaarpolimxragnegradjta.dll
    Reg HKLM\SYSTEM\ControlSet003\Services\MSIVXserv.sys\modules@MSIVXclk \\?\globalroot\systemroot\system32\MSIVXiabtrdehjkjuxuecdcumgmiywfsckkcd.dll

    ---- Files - GMER 1.0.15 ----

    File C:\WINDOWS\system32\drivers\MSIVXrotxdporytladxxmrjihwplpdhfkwihf.sys 79872 bytes executable <-- ROOTKIT !!!
    File C:\WINDOWS\system32\MSIVXbkfhauqesotaarpolimxragnegradjta.dll 26624 bytes executable
    File C:\WINDOWS\system32\MSIVXcount 4 bytes
    File C:\WINDOWS\system32\MSIVXiabtrdehjkjuxuecdcumgmiywfsckkcd.dll 52224 bytes executable

    ---- EOF - GMER 1.0.15 ----

    ********************************************

    Logfile of HijackThis v1.99.1
    Scan saved at 1:56:43 PM, on 6/14/2009
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16827)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\RTHDCPL.EXE
    C:\WINDOWS\system32\taskswitch.exe
    C:\WINDOWS\system32\fast.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\WINDOWS\system32\RUNDLL32.EXE
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Qlock\qlock.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\CACHEM~1\CachemanXP.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
    C:\WINDOWS\system32\nvsvc32.exe
    C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\Fast.exe
    C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Hijackthis\tommy.exe

    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\system32\taskswitch.exe
    O4 - HKLM\..\Run: [FastUser] C:\WINDOWS\system32\fast.exe
    O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    O4 - HKLM\..\Run: [ccRegVfy] C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe
    O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~2\AdvTools\ADVCHK.EXE
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\RunServicesOnce: [washindex] C:\Program Files\Washer\washidx.exe
    O4 - Startup: qlock.lnk = C:\Program Files\Qlock\qlock.exe
    O11 - Options group: [INTERNATIONAL] International*
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab
    O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/actives.../as2stubie.cab
    O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/res...scbase1140.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
    O18 - Protocol: intu-qt2008 - {05E53CE9-66C8-4A9E-A99F-FDB7A8E7B596} - C:\Program Files\QuickTax 2008\ic2008pp.dll
    O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
    O23 - Service: CachemanXP (CachemanXPService) - Outertech - C:\PROGRA~1\CACHEM~1\CachemanXP.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Unknown owner - C:\Program Files\Java\jre6\bin\jqs.exe" -service -config "C:\Program Files\Java\jre6\lib\deploy\jqs\jqs.conf (file missing)
    O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
    O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe


    Any help would be appreciated , thanks

  2. #2
    Join Date
    Dec 2007
    Location
    Daly City, CA
    Posts
    22,550
    Please download ComboFix from Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    1. Please, never rename Combofix unless instructed.
    2. Close any open browsers.
    3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
      • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
      • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.

      • Close any open browsers.
      • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
      • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
      • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    4. Double click on combofix.exe & follow the prompts.
    5. When finished, it will produce a report for you.
    6. Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.

    **Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

    Make sure, you re-enable your security programs, when you're done with Combofix.

  3. #3
    Join Date
    Oct 2000
    Location
    Abbortsford B.C. / Canada
    Posts
    187
    thanks for the quick reply Broni ............ had a look around when i was here to post my origional problem and seen that in another post ....... i know you's don't like us rookies doing stuff o our own , but I thought it was worth a try.

    Did as the reply stated ........ now seems my pc's stopped freezing ( so far ) and also no more redirects. So here's the latest log files ...........

    ************************************

    GMER 1.0.15.14972 - http://www.gmer.net
    Rootkit scan 2009-06-15 08:23:05
    Windows 5.1.2600 Service Pack 3


    ---- System - GMER 1.0.15 ----

    Code \??\C:\DOCUME~1\Henry\LOCALS~1\Temp\catchme.sys pIofCallDriver

    ---- Kernel code sections - GMER 1.0.15 ----

    ? dwshd.sys The system cannot find the file specified. !
    ? C:\DOCUME~1\Henry\LOCALS~1\Temp\catchme.sys The system cannot find the file specified. !
    ? C:\WINDOWS\system32\Drivers\PROCEXP90.SYS The system cannot find the file specified. !

    ---- Devices - GMER 1.0.15 ----

    AttachedDevice \FileSystem\Ntfs \Ntfs SYMEVENT.SYS (Symantec Event Library/Symantec Corporation)
    AttachedDevice \Driver\Tcpip \Device\Ip SYMTDI.SYS (Norton Internet Security Filter/Symantec Corporation)
    AttachedDevice \Driver\Tcpip \Device\Tcp SYMTDI.SYS (Norton Internet Security Filter/Symantec Corporation)
    AttachedDevice \Driver\Tcpip \Device\Udp SYMTDI.SYS (Norton Internet Security Filter/Symantec Corporation)
    AttachedDevice \Driver\Tcpip \Device\RawIp SYMTDI.SYS (Norton Internet Security Filter/Symantec Corporation)

    ---- EOF - GMER 1.0.15 ----

    ************************************

    Logfile of HijackThis v1.99.1
    Scan saved at 8:24:15 AM, on 6/15/2009
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16850)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
    C:\WINDOWS\RTHDCPL.EXE
    C:\WINDOWS\system32\taskswitch.exe
    C:\WINDOWS\system32\fast.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Qlock\qlock.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\CACHEM~1\CachemanXP.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
    C:\WINDOWS\system32\nvsvc32.exe
    C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\Fast.exe
    C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    C:\WINDOWS\explorer.exe
    C:\Program Files\MSN Messenger\usnsvc.exe
    C:\Program Files\Creative\Creative Live! Cam\Live! Cam Manager\CTLCMgr.exe
    C:\Program Files\Creative\Creative Live! Cam\VideoFX\StartFX.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Hijackthis\tommy.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll (file missing)
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\system32\taskswitch.exe
    O4 - HKLM\..\Run: [FastUser] C:\WINDOWS\system32\fast.exe
    O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    O4 - HKLM\..\Run: [ccRegVfy] C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe
    O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~2\AdvTools\ADVCHK.EXE
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\RunOnce: [washindex] C:\Program Files\Washer\washidx.exe "Henry"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\RunOnce: [washindex] C:\Program Files\Washer\washidx.exe "Henry"
    O4 - HKCU\..\RunServicesOnce: [washindex] C:\Program Files\Washer\washidx.exe
    O4 - Startup: qlock.lnk = C:\Program Files\Qlock\qlock.exe
    O11 - Options group: [INTERNATIONAL] International*
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab
    O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/res...scbase1140.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
    O18 - Protocol: intu-qt2008 - {05E53CE9-66C8-4A9E-A99F-FDB7A8E7B596} - C:\Program Files\QuickTax 2008\ic2008pp.dll
    O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
    O23 - Service: CachemanXP (CachemanXPService) - Outertech - C:\PROGRA~1\CACHEM~1\CachemanXP.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Unknown owner - C:\Program Files\Java\jre6\bin\jqs.exe" -service -config "C:\Program Files\Java\jre6\lib\deploy\jqs\jqs.conf (file missing)
    O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
    O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

    *************************************

    Thanks again

  4. #4
    Join Date
    Dec 2007
    Location
    Daly City, CA
    Posts
    22,550
    I need Combofix log, not GMER log.
    Your HJT version is outdated...
    Download HijackThis:
    http://www.trendsecure.com/portal/en...kthis/download
    by clicking on Download HijackThis Installer
    Install, and run it.
    Post HijackTHis log.
    Do NOT attempt to fix anything!

    NOTE. If you're using Vista, right click on HijackThis, and click Run as Administrator

    Your computer surely may be doing better, but we're far from being done.

  5. #5
    Join Date
    Oct 2000
    Location
    Abbortsford B.C. / Canada
    Posts
    187
    I definatly realize we're far from done ..... these bugs are getting nastier and nastier ............. and sorry for the wrong log files.

    And not vista .......... XP Pro

    *********************************************

    ComboFix 09-06-14.02 - Henry 06/14/2009 16:08.1 - NTFSx86
    Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3071.2290 [GMT -7:00]
    Running from: c:\documents and settings\Henry\Desktop\ComboFix.exe
    AV: Norton AntiVirus *On-access scanning disabled* (Updated) {B5510F6F-87E1-47F7-A411-360BC453007C}
    .

    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
    .

    c:\program files\INSTALL.LOG
    c:\windows\system32\MSIVXbkfhauqesotaarpolimxragnegradjta.dll
    c:\windows\system32\MSIVXcount
    c:\windows\system32\MSIVXiabtrdehjkjuxuecdcumgmiywfsckkcd.dll
    c:\windows\Tasks\{5B57CF47-0BFA-43c6-ACF9-3B3653DCADBA}.job

    .
    ((((((((((((((((((((((((( Files Created from 2009-05-14 to 2009-06-14 )))))))))))))))))))))))))))))))
    .

    2009-06-14 22:32 . 2009-06-14 22:32 -------- d-----w- c:\documents and settings\Henry\DoctorWeb
    2009-06-14 17:53 . 2009-06-14 17:55 -------- d-----w- c:\program files\Windows Live Safety Center
    2009-06-14 11:43 . 2009-06-14 11:43 -------- d-----w- c:\documents and settings\All Users\Application Data\CA
    2009-06-14 06:53 . 2009-06-14 07:00 -------- d-----w- c:\windows\BDOSCAN8
    2009-06-14 06:34 . 2009-06-14 06:35 -------- d-----w- c:\documents and settings\Henry\.housecall6.6
    2009-06-14 06:32 . 2009-06-14 06:32 -------- d-----w- c:\documents and settings\All Users\Application Data\McAfee
    2009-06-14 06:32 . 2009-06-14 06:36 152576 ----a-w- c:\documents and settings\Henry\Application Data\Sun\Java\jre1.6.0_14\lzma.dll
    2009-06-14 05:56 . 2009-06-14 05:56 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
    2009-06-14 04:30 . 2009-06-14 04:30 -------- d--h--w- c:\windows\system32\GroupPolicy
    2009-06-13 18:22 . 2009-06-13 18:22 -------- d-----w- C:\My Music
    2009-05-21 00:45 . 2009-05-21 01:15 -------- d-----w- C:\Desktop Pics
    2009-05-17 02:43 . 2009-05-17 02:44 34 ----a-w- c:\documents and settings\Henry\jagex_runescape_preferences.dat
    2009-05-17 02:43 . 2009-05-17 02:43 -------- d-----w- c:\windows\.jagex_cache_32
    2009-05-16 15:36 . 2009-05-16 15:40 -------- d-----w- c:\windows\NV17922220.TMP
    2009-05-16 15:33 . 2009-05-16 15:33 -------- d-----w- c:\program files\MSXML 4.0
    2009-05-16 15:24 . 2009-03-06 14:22 284160 -c----w- c:\windows\system32\dllcache\pdh.dll
    2009-05-16 15:24 . 2009-02-09 12:10 473600 -c----w- c:\windows\system32\dllcache\fastprox.dll
    2009-05-16 15:24 . 2009-02-09 12:10 401408 -c----w- c:\windows\system32\dllcache\rpcss.dll
    2009-05-16 15:24 . 2009-02-06 11:11 110592 -c----w- c:\windows\system32\dllcache\services.exe
    2009-05-16 15:24 . 2009-02-06 10:10 227840 -c----w- c:\windows\system32\dllcache\wmiprvse.exe
    2009-05-16 15:24 . 2009-02-09 12:10 729088 -c----w- c:\windows\system32\dllcache\lsasrv.dll
    2009-05-16 15:24 . 2009-02-09 12:10 617472 -c----w- c:\windows\system32\dllcache\advapi32.dll
    2009-05-16 15:24 . 2009-02-09 12:10 453120 -c----w- c:\windows\system32\dllcache\wmiprvsd.dll
    2009-05-16 15:24 . 2009-02-09 12:10 714752 -c----w- c:\windows\system32\dllcache\ntdll.dll
    2009-05-16 15:24 . 2008-05-03 11:55 2560 ------w- c:\windows\system32\xpsp4res.dll
    2009-05-16 15:24 . 2008-04-21 12:08 215552 -c----w- c:\windows\system32\dllcache\wordpad.exe
    2009-05-16 15:21 . 2009-05-16 15:21 -------- d-----w- c:\program files\Microsoft CAPICOM 2.1.0.2

    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2009-06-14 22:43 . 2009-03-16 08:30 -------- d-----w- c:\program files\Common Files\Symantec Shared
    2009-06-14 06:42 . 2009-04-07 07:42 -------- d-----w- c:\program files\Java
    2009-06-13 00:30 . 2009-03-16 07:18 24744 ----a-w- c:\documents and settings\Henry\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
    2009-06-13 00:00 . 2009-06-14 19:42 17138266 ----a-w- c:\program files\PROCESSLIST.DB
    2009-06-12 23:59 . 2009-06-14 19:42 1182077 ----a-w- c:\program files\PROCESSLISTRELATED.DB
    2009-06-06 12:55 . 2009-03-16 20:40 -------- d-----w- c:\program files\DivX
    2009-06-06 12:54 . 2009-03-16 20:39 -------- d-----w- c:\program files\Common Files\DivX Shared
    2009-05-30 15:31 . 2009-03-29 14:12 -------- d-----w- c:\program files\ICQ
    2009-05-30 02:28 . 2009-03-16 08:31 -------- d-----w- c:\program files\Norton SystemWorks
    2009-05-28 06:19 . 2009-03-16 08:38 -------- d-----w- c:\program files\IrfanView
    2009-05-25 20:34 . 2009-03-30 14:32 16 ----a-w- c:\windows\popcinfo.dat
    2009-05-25 09:05 . 2009-03-17 03:40 -------- d-----w- c:\program files\Microsoft Works
    2009-05-22 16:49 . 2009-03-17 03:20 -------- d-----w- c:\program files\Google
    2009-05-21 18:33 . 2009-04-07 07:42 410984 ----a-w- c:\windows\system32\deploytk.dll
    2009-05-15 05:13 . 2009-05-13 18:15 -------- d-----w- c:\program files\CachemanXP
    2009-05-13 23:49 . 2009-05-13 23:49 15240 ----a-w- c:\documents and settings\Henry\Application Data\Microsoft\IdentityCRL\PROD\ppcrlconfig.dll
    2009-05-13 18:11 . 2009-05-13 18:11 -------- d-----w- c:\program files\TCPOptimizer
    2009-05-10 15:29 . 2009-05-10 15:29 -------- d-----w- c:\program files\AsfTools 3.1
    2009-05-10 06:08 . 2009-05-10 03:57 -------- d-----w- c:\program files\Freeze.com
    2009-05-10 04:01 . 2009-03-16 10:33 -------- d-----w- c:\program files\Yahoo!
    2009-05-10 03:56 . 2009-05-10 03:56 -------- d-----w- c:\documents and settings\Henry\Application Data\PriceGong
    2009-05-10 03:56 . 2009-05-10 03:56 -------- d-----w- c:\documents and settings\Henry\Application Data\Yahoo!
    2009-05-09 23:41 . 2009-05-09 23:41 921600 ----a-w- c:\windows\system32\TVE2COM.dll
    2009-05-09 23:41 . 2009-05-09 23:41 901120 ----a-w- c:\windows\system32\TVE2.dll
    2009-05-07 23:21 . 2009-05-07 23:08 -------- d-----w- c:\program files\MSN Games
    2009-05-07 23:21 . 2009-05-07 23:08 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP
    2009-05-07 23:08 . 2009-05-07 23:08 -------- d-----w- c:\documents and settings\Henry\Application Data\GOL_byHasbro
    2009-05-07 23:08 . 2009-05-07 23:08 -------- d-----w- c:\program files\Oberon Media
    2009-05-07 21:27 . 2009-03-17 20:43 -------- d-----w- c:\documents and settings\All Users\Application Data\BVRP Software
    2009-05-07 15:32 . 2006-02-28 12:00 345600 ----a-w- c:\windows\system32\localspl.dll
    2009-05-04 01:45 . 2009-05-04 01:45 -------- d-----w- c:\documents and settings\Henry\Application Data\Corel
    2009-05-04 01:39 . 2009-03-16 07:30 -------- d--h--w- c:\program files\InstallShield Installation Information
    2009-05-04 01:39 . 2009-05-04 01:39 -------- d-----w- c:\program files\Common Files\Corel
    2009-05-04 01:39 . 2009-03-16 07:29 -------- d-----w- c:\program files\Common Files\InstallShield
    2009-05-03 15:54 . 2009-05-03 15:54 -------- d-----w- c:\program files\WhoCrashed
    2009-05-01 21:02 . 2009-05-01 21:02 823296 ----a-w- c:\windows\system32\divx_xx0c.dll
    2009-05-01 21:02 . 2009-05-01 21:02 823296 ----a-w- c:\windows\system32\divx_xx07.dll
    2009-05-01 21:02 . 2009-05-01 21:02 815104 ----a-w- c:\windows\system32\divx_xx0a.dll
    2009-05-01 21:02 . 2009-05-01 21:02 811008 ----a-w- c:\windows\system32\divx_xx16.dll
    2009-05-01 21:02 . 2009-05-01 21:02 802816 ----a-w- c:\windows\system32\divx_xx11.dll
    2009-05-01 21:02 . 2009-05-01 21:02 685056 ----a-w- c:\windows\system32\DivX.dll
    2009-04-29 04:56 . 2006-02-28 12:00 827392 ----a-w- c:\windows\system32\wininet.dll
    2009-04-29 04:55 . 2006-02-28 12:00 78336 ----a-w- c:\windows\system32\ieencode.dll
    2009-04-23 18:22 . 2009-03-16 07:35 141568 -c--a-w- c:\windows\system32\drivers\Rtenicxp.sys
    2009-04-23 01:00 . 2009-04-23 01:00 -------- d-----w- c:\program files\YouTube Downloader
    2009-04-21 21:15 . 2009-03-17 04:19 -------- d-----w- c:\program files\CoffeeCup Software
    2009-04-17 12:26 . 2006-02-28 12:00 1847168 ----a-w- c:\windows\system32\win32k.sys
    2009-04-15 14:51 . 2006-02-28 12:00 585216 ----a-w- c:\windows\system32\rpcrt4.dll
    2009-04-07 07:42 . 2009-04-07 07:42 152576 ----a-w- c:\documents and settings\Henry\Application Data\Sun\Java\jre1.6.0_13\lzma.dll
    2009-03-30 13:40 . 2009-03-30 13:40 720896 ----a-w- c:\windows\iun6002ev.exe
    2009-03-17 08:09 . 2009-03-17 08:09 247283 ----a-w- c:\windows\CoffeeCup Visual Site Designer Uninstaller.exe
    2009-03-17 04:50 . 2009-03-17 04:50 152904 ----a-w- c:\windows\system32\vghd.scr
    2009-03-17 03:19 . 2009-03-16 21:00 282624 ----a-r- c:\windows\Setup1.exe
    2009-03-17 03:10 . 2009-03-16 21:00 73216 ------w- c:\windows\ST6UNST.EXE
    2009-03-17 02:37 . 2009-03-17 02:37 25254968 ----a-w- c:\documents and settings\Henry\Application Data\Uniblue\SpyEraser\SpyEraser_Setup_3.exe
    2009-02-23 04:25 . 2009-02-23 04:25 1568 ----a-w- c:\program files\index.html
    2009-03-16 09:49 . 2009-03-16 09:49 80 --sh--r- c:\windows\CT4CET.bin
    2009-03-16 08:31 . 2009-03-16 08:31 32 --sha-w- c:\windows\{5C1758BF-98AA-4A37-AE27-7E0E63E04996}.dat
    2009-03-16 08:31 . 2009-03-16 08:31 32 --sha-w- c:\windows\{8EDB5057-1096-455A-B1DB-7FE82F4A5DA9}.dat
    2009-03-16 08:41 . 2009-03-16 08:41 32 --sha-w- c:\windows\{BE47755E-EAAF-4FCE-A0B4-000763619597}.dat
    2009-03-16 08:32 . 2009-03-16 08:32 32 --sha-w- c:\windows\{D7C88C37-26EC-4D39-815B-C96F7066737E}.dat
    1999-04-23 22:22 . 1999-04-23 22:22 12 --sha-w- c:\windows\system\WININETICMP32.drv
    2009-03-16 08:31 . 2009-03-16 08:31 32 --sha-w- c:\windows\system32\{43D0B777-7F81-4513-8662-CBA927B52DF1}.dat
    2009-03-16 08:41 . 2009-03-16 08:41 32 --sha-w- c:\windows\system32\{526F3108-419C-4842-B264-D778A13A3592}.dat
    2009-03-16 08:31 . 2009-03-16 08:31 32 --sha-w- c:\windows\system32\{8CA9266E-DD79-461A-988B-6E3792DB03CD}.dat
    2009-03-16 08:32 . 2009-03-16 08:32 32 --sha-w- c:\windows\system32\{FBF5AA05-A422-4CAA-8950-6C738CD3CC85}.dat
    .

    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4

    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]

    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServicesOnce]
    "washindex"="c:\program files\Washer\washidx.exe" [2002-08-15 33792]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2009-03-28 13684736]
    "CoolSwitch"="c:\windows\system32\taskswitch.exe" [2001-10-08 45632]
    "FastUser"="c:\windows\system32\fast.exe" [2001-10-08 49216]
    "ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2002-08-20 50880]
    "ccRegVfy"="c:\program files\Common Files\Symantec Shared\ccRegVfy.exe" [2002-08-20 34504]
    "Advanced Tools Check"="c:\progra~1\NORTON~2\AdvTools\ADVCHK.EXE" [2002-08-27 79480]
    "NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2009-03-28 86016]
    "SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-05-21 148888]
    "RTHDCPL"="RTHDCPL.EXE" - c:\windows\RTHDCPL.exe [2007-08-10 16384000]
    "nwiz"="nwiz.exe" - c:\windows\system32\nwiz.exe [2009-03-28 1657376]

    [HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
    "ALUAlert"="c:\program files\Symantec\LiveUpdate\ALUNotify.exe" [2002-08-07 54936]

    c:\documents and settings\Henry\Start Menu\Programs\Startup\
    qlock.lnk - c:\program files\Qlock\qlock.exe [2008-10-16 4142080]

    [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
    "NoSMHelp"= 01000000
    "NoRecentDocsNetHood"= 01000000
    "NoSMMyDocs"= 01000000
    "NoSMMyPictures"= 01000000
    "NoSMBalloonTip"= 0 (0x0)

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
    @="Service"

    [HKEY_LOCAL_MACHINE\software\microsoft\security center]
    "AntiVirusDisableNotify"=dword:00000001
    "UpdatesDisableNotify"=dword:00000001

    [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
    "DisableMonitoring"=dword:00000001

    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
    "%windir%\\system32\\sessmgr.exe"=
    "c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
    "c:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"=
    "%windir%\\Network Diagnostic\\xpnetdiag.exe"=
    "c:\\Program Files\\MSN Messenger\\msnmsgr.exe"=
    "c:\\Program Files\\MSN Messenger\\livecall.exe"=
    "c:\\Program Files\\Real\\RealPlayer\\realplay.exe"=
    "c:\\Program Files\\ICQ\\Icq.exe"=
    "c:\\Program Files\\WS_FTP\\WS_FTP95.exe"=
    "c:\\WINDOWS\\system32\\mmc.exe"=

    R2 CachemanXPService;CachemanXP;c:\progra~1\CACHEM~1\CachemanXP.exe [5/14/2009 10:13 PM 355840]
    R2 NProtectService;Norton Unerase Protection;c:\program files\Norton AntiVirus\AdvTools\NPROTECT.EXE [3/16/2009 1:41 AM 135168]
    R3 arusb(Atheros);Atheros Wireless Network Adapter Service(Atheros);c:\windows\system32\drivers\arusb.sys [3/19/2009 6:49 PM 453120]
    R3 RLDesignVirtualAudioCableWdm;Live! Cam Virtual;c:\windows\system32\drivers\livecamv.sys [3/16/2009 2:48 AM 31616]
    R3 V0410Afx;Creative Camera VF0410 Audio Effects Driver;c:\windows\system32\drivers\V0410AFX.sys [3/16/2009 2:59 AM 142656]
    R3 V0410Aud;Creative Camera VF0410 Noise Cancellation APO;c:\windows\system32\drivers\V0410Aud.sys [3/16/2009 2:59 AM 94720]
    R3 V0410Dev;Creative Camera VF0410 Driver;c:\windows\system32\drivers\V0410Dev.sys [3/16/2009 2:59 AM 244704]
    R3 V0410Vfx;Creative Camera VF0410 Video VFX Driver;c:\windows\system32\drivers\V0410Vfx.sys [3/16/2009 2:59 AM 7168]
    S3 SetupNTGLM7X;SetupNTGLM7X;\??\d:\ntglm7x.sys --> d:\NTGLM7X.sys [?]
    S4 gupdate1c9a6af7b9018d6;Google Update Service (gupdate1c9a6af7b9018d6);c:\program files\Google\Update\GoogleUpdate.exe [3/16/2009 8:21 PM 133104]

    --- Other Services/Drivers In Memory ---

    *Deregistered* - DwShield00004F48
    .
    Contents of the 'Scheduled Tasks' folder

    2009-06-12 c:\windows\Tasks\Norton AntiVirus - Scan my computer.job
    - c:\progra~1\NORTON~2\NAVW32.EXE [2002-08-20 03:31]

    2009-06-13 c:\windows\Tasks\Norton SystemWorks One Button Checkup.job
    - c:\program files\Norton SystemWorks\OBC.exe [2002-08-29 08:53]

    2009-06-14 c:\windows\Tasks\Symantec NetDetect.job
    - c:\program files\Symantec\LiveUpdate\NDETECT.EXE [2009-03-16 17:04]

    2009-06-14 c:\windows\Tasks\Uniblue SpeedUpMyPC Nag.job
    - c:\program files\Uniblue\SpeedUpMyPC 3\SpeedUpMyPC.exe [2009-03-16 21:03]

    2009-03-16 c:\windows\Tasks\Uniblue SpeedUpMyPC.job
    - c:\program files\Uniblue\SpeedUpMyPC 3\SpeedUpMyPC.exe [2009-03-16 21:03]

    2009-03-17 c:\windows\Tasks\Uniblue SpyEraser.job
    - c:\program files\Uniblue\SpyEraser\SpyEraser.exe [2009-03-17 15:23]
    .
    .
    ------- Supplementary Scan -------
    .
    mStart Page = about:blank
    uInternet Connection Wizard,ShellNext = iexplore
    .

    **************************************************************************

    catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
    Rootkit scan 2009-06-14 16:10
    Windows 5.1.2600 Service Pack 3 NTFS

    scanning hidden processes ...

    scanning hidden autostart entries ...

    scanning hidden files ...

    scan completed successfully
    hidden files: 0

    **************************************************************************
    .
    --------------------- LOCKED REGISTRY KEYS ---------------------

    [HKEY_USERS\S-1-5-21-606747145-562591055-839522115-1003\Software\Microsoft\SystemCertificates\AddressBook*]
    @Allowed: (Read) (RestrictedCode)
    @Allowed: (Read) (RestrictedCode)
    .
    Completion time: 2009-06-14 16:11
    ComboFix-quarantined-files.txt 2009-06-14 23:11

    Pre-Run: 21,774,766,080 bytes free
    Post-Run: 21,759,348,736 bytes free

    WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
    [boot loader]
    timeout=2
    default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
    [operating systems]
    c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
    multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect /usepmtimer

    220 --- E O F --- 2009-03-18 12:07


    ***********************************

    hyjackthis next post ...........

  6. #6
    Join Date
    Oct 2000
    Location
    Abbortsford B.C. / Canada
    Posts
    187
    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 7:45:25 PM, on 6/15/2009
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16850)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
    C:\WINDOWS\RTHDCPL.EXE
    C:\WINDOWS\system32\taskswitch.exe
    C:\WINDOWS\system32\fast.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Qlock\qlock.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\CACHEM~1\CachemanXP.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
    C:\WINDOWS\system32\nvsvc32.exe
    C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\Fast.exe
    C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    C:\Program Files\MSN Messenger\usnsvc.exe
    C:\Program Files\Creative\Creative Live! Cam\Live! Cam Manager\CTLCMgr.exe
    C:\Program Files\Creative\Creative Live! Cam\VideoFX\StartFX.exe
    C:\WINDOWS\explorer.exe
    C:\WINDOWS\explorer.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\New Folder\HiJackThis.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll (file missing)
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\system32\taskswitch.exe
    O4 - HKLM\..\Run: [FastUser] C:\WINDOWS\system32\fast.exe
    O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    O4 - HKLM\..\Run: [ccRegVfy] C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe
    O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~2\AdvTools\ADVCHK.EXE
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\RunServicesOnce: [washindex] C:\Program Files\Washer\washidx.exe
    O4 - HKUS\S-1-5-18\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'Default user')
    O4 - Startup: qlock.lnk = C:\Program Files\Qlock\qlock.exe
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab
    O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/res...scbase1140.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
    O18 - Protocol: intu-qt2008 - {05E53CE9-66C8-4A9E-A99F-FDB7A8E7B596} - C:\Program Files\QuickTax 2008\ic2008pp.dll
    O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
    O23 - Service: CachemanXP (CachemanXPService) - Outertech - C:\PROGRA~1\CACHEM~1\CachemanXP.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
    O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

    --
    End of file - 5675 bytes

  7. #7
    Join Date
    Dec 2007
    Location
    Daly City, CA
    Posts
    22,550
    1. Please open Notepad
    • Click Start , then Run
    • Type notepad .exe in the Run Box.


    2. Now copy/paste the entire content of the codebox below into the Notepad window:

    Code:
    File::
    c:\windows\system\WININETICMP32.drv
    d:\NTGLM7X.sys
    
    Folder::
    
    Driver::
    SetupNTGLM7X
    
    Registry::
    
    RegLockDel::

    3. Save the above as CFScript.txt

    4. Then drag the CFScript.txt into ComboFix.exe as depicted in the animation below. This will start ComboFix again.




    5. After reboot, (in case it asks to reboot), please post the following reports/logs into your next reply:
    • Combofix.txt
    • A new HijackThis log.

  8. #8
    Join Date
    Oct 2000
    Location
    Abbortsford B.C. / Canada
    Posts
    187
    ComboFix 09-06-15.06 - Henry 06/16/2009 2:36.3 - NTFSx86
    Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3071.2569 [GMT -7:00]
    Running from: c:\documents and settings\Henry\Desktop\ComboFix.exe
    Command switches used :: c:\documents and settings\Henry\Desktop\CFScript.txt
    AV: Norton AntiVirus *On-access scanning disabled* (Updated) {B5510F6F-87E1-47F7-A411-360BC453007C}

    FILE ::
    "c:\windows\system\WININETICMP32.drv"
    "d:\NTGLM7X.sys"
    .

    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
    .

    c:\windows\system\WININETICMP32.drv

    .
    ((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
    .

    -------\Legacy_SETUPNTGLM7X
    -------\Service_SetupNTGLM7X


    ((((((((((((((((((((((((( Files Created from 2009-05-16 to 2009-06-16 )))))))))))))))))))))))))))))))
    .

    2009-06-15 01:42 . 2009-06-15 01:42 7 ----a-w- c:\windows\sbacknt.bin
    2009-06-14 22:32 . 2009-06-14 22:32 -------- d-----w- c:\documents and settings\Henry\DoctorWeb
    2009-06-14 17:53 . 2009-06-14 17:55 -------- d-----w- c:\program files\Windows Live Safety Center
    2009-06-14 11:43 . 2009-06-14 11:43 -------- d-----w- c:\documents and settings\All Users\Application Data\CA
    2009-06-14 06:53 . 2009-06-14 07:00 -------- d-----w- c:\windows\BDOSCAN8
    2009-06-14 06:34 . 2009-06-14 06:35 -------- d-----w- c:\documents and settings\Henry\.housecall6.6
    2009-06-14 06:32 . 2009-06-14 06:32 -------- d-----w- c:\documents and settings\All Users\Application Data\McAfee
    2009-06-14 06:32 . 2009-06-14 06:36 152576 ----a-w- c:\documents and settings\Henry\Application Data\Sun\Java\jre1.6.0_14\lzma.dll
    2009-06-14 05:56 . 2009-06-14 05:56 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
    2009-06-14 04:30 . 2009-06-14 04:30 -------- d--h--w- c:\windows\system32\GroupPolicy
    2009-06-13 18:22 . 2009-06-13 18:22 -------- d-----w- C:\My Music
    2009-05-21 00:45 . 2009-05-21 01:15 -------- d-----w- C:\Desktop Pics

    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2009-06-16 09:41 . 2009-03-16 08:30 -------- d-----w- c:\program files\Common Files\Symantec Shared
    2009-06-14 06:42 . 2009-04-07 07:42 -------- d-----w- c:\program files\Java
    2009-06-13 00:30 . 2009-03-16 07:18 24744 ----a-w- c:\documents and settings\Henry\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
    2009-06-13 00:00 . 2009-06-14 19:42 17138266 ----a-w- c:\program files\PROCESSLIST.DB
    2009-06-12 23:59 . 2009-06-14 19:42 1182077 ----a-w- c:\program files\PROCESSLISTRELATED.DB
    2009-06-06 12:55 . 2009-03-16 20:40 -------- d-----w- c:\program files\DivX
    2009-06-06 12:54 . 2009-03-16 20:39 -------- d-----w- c:\program files\Common Files\DivX Shared
    2009-05-30 15:31 . 2009-03-29 14:12 -------- d-----w- c:\program files\ICQ
    2009-05-30 02:28 . 2009-03-16 08:31 -------- d-----w- c:\program files\Norton SystemWorks
    2009-05-28 06:19 . 2009-03-16 08:38 -------- d-----w- c:\program files\IrfanView
    2009-05-25 20:34 . 2009-03-30 14:32 16 ----a-w- c:\windows\popcinfo.dat
    2009-05-25 09:05 . 2009-03-17 03:40 -------- d-----w- c:\program files\Microsoft Works
    2009-05-22 16:49 . 2009-03-17 03:20 -------- d-----w- c:\program files\Google
    2009-05-21 18:33 . 2009-04-07 07:42 410984 ----a-w- c:\windows\system32\deploytk.dll
    2009-05-17 02:44 . 2009-05-17 02:43 34 ----a-w- c:\documents and settings\Henry\jagex_runescape_preferences.dat
    2009-05-16 15:33 . 2009-05-16 15:33 -------- d-----w- c:\program files\MSXML 4.0
    2009-05-16 15:21 . 2009-05-16 15:21 -------- d-----w- c:\program files\Microsoft CAPICOM 2.1.0.2
    2009-05-15 05:13 . 2009-05-13 18:15 -------- d-----w- c:\program files\CachemanXP
    2009-05-13 23:49 . 2009-05-13 23:49 15240 ----a-w- c:\documents and settings\Henry\Application Data\Microsoft\IdentityCRL\PROD\ppcrlconfig.dll
    2009-05-13 18:11 . 2009-05-13 18:11 -------- d-----w- c:\program files\TCPOptimizer
    2009-05-10 15:29 . 2009-05-10 15:29 -------- d-----w- c:\program files\AsfTools 3.1
    2009-05-10 06:08 . 2009-05-10 03:57 -------- d-----w- c:\program files\Freeze.com
    2009-05-10 04:01 . 2009-03-16 10:33 -------- d-----w- c:\program files\Yahoo!
    2009-05-10 03:56 . 2009-05-10 03:56 -------- d-----w- c:\documents and settings\Henry\Application Data\PriceGong
    2009-05-10 03:56 . 2009-05-10 03:56 -------- d-----w- c:\documents and settings\Henry\Application Data\Yahoo!
    2009-05-09 23:41 . 2009-05-09 23:41 921600 ----a-w- c:\windows\system32\TVE2COM.dll
    2009-05-09 23:41 . 2009-05-09 23:41 901120 ----a-w- c:\windows\system32\TVE2.dll
    2009-05-07 23:21 . 2009-05-07 23:08 -------- d-----w- c:\program files\MSN Games
    2009-05-07 23:21 . 2009-05-07 23:08 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP
    2009-05-07 23:08 . 2009-05-07 23:08 -------- d-----w- c:\documents and settings\Henry\Application Data\GOL_byHasbro
    2009-05-07 23:08 . 2009-05-07 23:08 -------- d-----w- c:\program files\Oberon Media
    2009-05-07 21:27 . 2009-03-17 20:43 -------- d-----w- c:\documents and settings\All Users\Application Data\BVRP Software
    2009-05-07 15:32 . 2006-02-28 12:00 345600 ----a-w- c:\windows\system32\localspl.dll
    2009-05-04 01:45 . 2009-05-04 01:45 -------- d-----w- c:\documents and settings\Henry\Application Data\Corel
    2009-05-04 01:39 . 2009-03-16 07:30 -------- d--h--w- c:\program files\InstallShield Installation Information
    2009-05-04 01:39 . 2009-05-04 01:39 -------- d-----w- c:\program files\Common Files\Corel
    2009-05-04 01:39 . 2009-03-16 07:29 -------- d-----w- c:\program files\Common Files\InstallShield
    2009-05-01 21:02 . 2009-05-01 21:02 823296 ----a-w- c:\windows\system32\divx_xx0c.dll
    2009-05-01 21:02 . 2009-05-01 21:02 823296 ----a-w- c:\windows\system32\divx_xx07.dll
    2009-05-01 21:02 . 2009-05-01 21:02 815104 ----a-w- c:\windows\system32\divx_xx0a.dll
    2009-05-01 21:02 . 2009-05-01 21:02 811008 ----a-w- c:\windows\system32\divx_xx16.dll
    2009-05-01 21:02 . 2009-05-01 21:02 802816 ----a-w- c:\windows\system32\divx_xx11.dll
    2009-05-01 21:02 . 2009-05-01 21:02 685056 ----a-w- c:\windows\system32\DivX.dll
    2009-04-29 04:56 . 2006-02-28 12:00 827392 ----a-w- c:\windows\system32\wininet.dll
    2009-04-29 04:55 . 2006-02-28 12:00 78336 ----a-w- c:\windows\system32\ieencode.dll
    2009-04-23 18:22 . 2009-03-16 07:35 141568 -c--a-w- c:\windows\system32\drivers\Rtenicxp.sys
    2009-04-23 01:00 . 2009-04-23 01:00 -------- d-----w- c:\program files\YouTube Downloader
    2009-04-21 21:15 . 2009-03-17 04:19 -------- d-----w- c:\program files\CoffeeCup Software
    2009-04-17 12:26 . 2006-02-28 12:00 1847168 ----a-w- c:\windows\system32\win32k.sys
    2009-04-15 14:51 . 2006-02-28 12:00 585216 ----a-w- c:\windows\system32\rpcrt4.dll
    2009-04-07 07:42 . 2009-04-07 07:42 152576 ----a-w- c:\documents and settings\Henry\Application Data\Sun\Java\jre1.6.0_13\lzma.dll
    2009-03-30 13:40 . 2009-03-30 13:40 720896 ----a-w- c:\windows\iun6002ev.exe
    2009-02-23 04:25 . 2009-02-23 04:25 1568 ----a-w- c:\program files\index.html
    2009-03-16 09:49 . 2009-03-16 09:49 80 --sh--r- c:\windows\CT4CET.bin
    2009-03-16 08:31 . 2009-03-16 08:31 32 --sha-w- c:\windows\{5C1758BF-98AA-4A37-AE27-7E0E63E04996}.dat
    2009-03-16 08:31 . 2009-03-16 08:31 32 --sha-w- c:\windows\{8EDB5057-1096-455A-B1DB-7FE82F4A5DA9}.dat
    2009-03-16 08:41 . 2009-03-16 08:41 32 --sha-w- c:\windows\{BE47755E-EAAF-4FCE-A0B4-000763619597}.dat
    2009-03-16 08:32 . 2009-03-16 08:32 32 --sha-w- c:\windows\{D7C88C37-26EC-4D39-815B-C96F7066737E}.dat
    2009-03-16 08:31 . 2009-03-16 08:31 32 --sha-w- c:\windows\system32\{43D0B777-7F81-4513-8662-CBA927B52DF1}.dat
    2009-03-16 08:41 . 2009-03-16 08:41 32 --sha-w- c:\windows\system32\{526F3108-419C-4842-B264-D778A13A3592}.dat
    2009-03-16 08:31 . 2009-03-16 08:31 32 --sha-w- c:\windows\system32\{8CA9266E-DD79-461A-988B-6E3792DB03CD}.dat
    2009-03-16 08:32 . 2009-03-16 08:32 32 --sha-w- c:\windows\system32\{FBF5AA05-A422-4CAA-8950-6C738CD3CC85}.dat
    .

    ((((((((((((((((((((((((((((( SnapShot@2009-06-14_23.10.29 )))))))))))))))))))))))))))))))))))))))))
    .
    + 2009-06-16 09:41 . 2009-06-16 09:41 16384 c:\windows\Temp\Perflib_Perfdata_598.dat
    + 2009-06-16 09:41 . 2009-06-16 09:41 16384 c:\windows\Temp\Perflib_Perfdata_54c.dat
    + 2006-02-28 12:00 . 2009-06-16 03:20 71206 c:\windows\system32\perfc009.dat
    - 2006-02-28 12:00 . 2009-06-14 22:47 71206 c:\windows\system32\perfc009.dat
    + 2006-02-28 12:00 . 2009-06-16 03:20 441014 c:\windows\system32\perfh009.dat
    - 2006-02-28 12:00 . 2009-06-14 22:47 441014 c:\windows\system32\perfh009.dat
    + 2009-06-16 09:35 . 2009-06-16 09:35 389120 c:\windows\system32\CF3861.exe
    .
    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4

    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]

    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServicesOnce]
    "washindex"="c:\program files\Washer\washidx.exe" [2002-08-15 33792]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2009-03-28 13684736]
    "CoolSwitch"="c:\windows\system32\taskswitch.exe" [2001-10-08 45632]
    "FastUser"="c:\windows\system32\fast.exe" [2001-10-08 49216]
    "ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2002-08-20 50880]
    "ccRegVfy"="c:\program files\Common Files\Symantec Shared\ccRegVfy.exe" [2002-08-20 34504]
    "Advanced Tools Check"="c:\progra~1\NORTON~2\AdvTools\ADVCHK.EXE" [2002-08-27 79480]
    "NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2009-03-28 86016]
    "SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-05-21 148888]
    "QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2007-06-29 286720]
    "RTHDCPL"="RTHDCPL.EXE" - c:\windows\RTHDCPL.exe [2007-08-10 16384000]
    "nwiz"="nwiz.exe" - c:\windows\system32\nwiz.exe [2009-03-28 1657376]

    [HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
    "ALUAlert"="c:\program files\Symantec\LiveUpdate\ALUNotify.exe" [2002-08-07 54936]

    [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
    "NoSMHelp"= 01000000
    "NoRecentDocsNetHood"= 01000000
    "NoSMMyDocs"= 01000000
    "NoSMMyPictures"= 01000000
    "NoSMBalloonTip"= 0 (0x0)

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
    @="Service"

    [HKEY_LOCAL_MACHINE\software\microsoft\security center]
    "AntiVirusDisableNotify"=dword:00000001
    "UpdatesDisableNotify"=dword:00000001

    [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
    "DisableMonitoring"=dword:00000001

    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
    "%windir%\\system32\\sessmgr.exe"=
    "c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
    "c:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"=
    "%windir%\\Network Diagnostic\\xpnetdiag.exe"=
    "c:\\Program Files\\MSN Messenger\\msnmsgr.exe"=
    "c:\\Program Files\\MSN Messenger\\livecall.exe"=
    "c:\\Program Files\\Real\\RealPlayer\\realplay.exe"=
    "c:\\Program Files\\ICQ\\Icq.exe"=
    "c:\\Program Files\\WS_FTP\\WS_FTP95.exe"=
    "c:\\WINDOWS\\system32\\mmc.exe"=

    R2 CachemanXPService;CachemanXP;c:\progra~1\CACHEM~1\CachemanXP.exe [5/14/2009 10:13 PM 355840]
    R2 NProtectService;Norton Unerase Protection;c:\program files\Norton AntiVirus\AdvTools\NPROTECT.EXE [3/16/2009 1:41 AM 135168]
    R3 arusb(Atheros);Atheros Wireless Network Adapter Service(Atheros);c:\windows\system32\drivers\arusb.sys [3/19/2009 6:49 PM 453120]
    R3 RLDesignVirtualAudioCableWdm;Live! Cam Virtual;c:\windows\system32\drivers\livecamv.sys [3/16/2009 2:48 AM 31616]
    R3 V0410Afx;Creative Camera VF0410 Audio Effects Driver;c:\windows\system32\drivers\V0410AFX.sys [3/16/2009 2:59 AM 142656]
    R3 V0410Aud;Creative Camera VF0410 Noise Cancellation APO;c:\windows\system32\drivers\V0410Aud.sys [3/16/2009 2:59 AM 94720]
    R3 V0410Dev;Creative Camera VF0410 Driver;c:\windows\system32\drivers\V0410Dev.sys [3/16/2009 2:59 AM 244704]
    R3 V0410Vfx;Creative Camera VF0410 Video VFX Driver;c:\windows\system32\drivers\V0410Vfx.sys [3/16/2009 2:59 AM 7168]
    S4 gupdate1c9a6af7b9018d6;Google Update Service (gupdate1c9a6af7b9018d6);c:\program files\Google\Update\GoogleUpdate.exe [3/16/2009 8:21 PM 133104]
    .
    Contents of the 'Scheduled Tasks' folder

    2009-06-15 c:\windows\Tasks\Norton AntiVirus - Scan my computer.job
    - c:\progra~1\NORTON~2\NAVW32.EXE [2002-08-20 03:31]

    2009-06-13 c:\windows\Tasks\Norton SystemWorks One Button Checkup.job
    - c:\program files\Norton SystemWorks\OBC.exe [2002-08-29 08:53]

    2009-06-16 c:\windows\Tasks\Symantec NetDetect.job
    - c:\program files\Symantec\LiveUpdate\NDETECT.EXE [2009-03-16 17:04]

    2009-06-14 c:\windows\Tasks\Uniblue SpeedUpMyPC Nag.job
    - c:\program files\Uniblue\SpeedUpMyPC 3\SpeedUpMyPC.exe [2009-03-16 21:03]

    2009-03-16 c:\windows\Tasks\Uniblue SpeedUpMyPC.job
    - c:\program files\Uniblue\SpeedUpMyPC 3\SpeedUpMyPC.exe [2009-03-16 21:03]

    2009-03-17 c:\windows\Tasks\Uniblue SpyEraser.job
    - c:\program files\Uniblue\SpyEraser\SpyEraser.exe [2009-03-17 15:23]
    .
    .
    ------- Supplementary Scan -------
    .
    mStart Page = about:blank
    uInternet Connection Wizard,ShellNext = iexplore
    .

    **************************************************************************

    catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
    Rootkit scan 2009-06-16 02:41
    Windows 5.1.2600 Service Pack 3 NTFS

    scanning hidden processes ...

    scanning hidden autostart entries ...

    scanning hidden files ...

    scan completed successfully
    hidden files: 0

    **************************************************************************
    .
    --------------------- LOCKED REGISTRY KEYS ---------------------

    [HKEY_USERS\S-1-5-21-606747145-562591055-839522115-1003\Software\Microsoft\SystemCertificates\AddressBook*]
    @Allowed: (Read) (RestrictedCode)
    @Allowed: (Read) (RestrictedCode)
    .
    ------------------------ Other Running Processes ------------------------
    .
    c:\program files\Common Files\Symantec Shared\ccEvtMgr.exe
    c:\program files\Lavasoft\Ad-Aware\aawservice.exe
    c:\windows\system32\CF3861.exe
    c:\windows\system32\rundll32.exe
    c:\program files\Qlock\qlock.exe
    c:\program files\Java\jre6\bin\jqs.exe
    c:\program files\Norton AntiVirus\NAVAPSVC.EXE
    c:\windows\system32\nvsvc32.exe
    c:\progra~1\NORTON~1\SPEEDD~1\NOPDB.EXE
    c:\program files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    c:\windows\system32\wbem\wmiadap.exe
    c:\program files\Messenger\msmsgs.exe
    .
    **************************************************************************
    .
    Completion time: 2009-06-16 2:45 - machine was rebooted
    ComboFix-quarantined-files 01.txt 2009-06-16 02:31
    ComboFix-quarantined-files 1.txt 2009-06-14 23:11
    ComboFix-quarantined-files.txt 2009-06-16 09:45
    ComboFix2.txt 2009-06-16 02:31
    ComboFix3.txt 2009-06-14 23:11

    Pre-Run: 22,417,608,704 bytes free
    Post-Run: 22,339,207,168 bytes free

    225 --- E O F --- 2009-03-18 12:07

  9. #9
    Join Date
    Oct 2000
    Location
    Abbortsford B.C. / Canada
    Posts
    187
    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 2:48:03 AM, on 6/16/2009
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16850)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
    C:\WINDOWS\RTHDCPL.EXE
    C:\WINDOWS\system32\taskswitch.exe
    C:\WINDOWS\system32\fast.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\WINDOWS\system32\RUNDLL32.EXE
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Qlock\qlock.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\CACHEM~1\CachemanXP.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
    C:\WINDOWS\system32\nvsvc32.exe
    C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    C:\WINDOWS\system32\Fast.exe
    C:\WINDOWS\explorer.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Hijackthis\HiJackThis.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll (file missing)
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\system32\taskswitch.exe
    O4 - HKLM\..\Run: [FastUser] C:\WINDOWS\system32\fast.exe
    O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    O4 - HKLM\..\Run: [ccRegVfy] C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe
    O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~2\AdvTools\ADVCHK.EXE
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\RunServicesOnce: [washindex] C:\Program Files\Washer\washidx.exe
    O4 - HKUS\S-1-5-18\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'Default user')
    O4 - Startup: qlock.lnk = C:\Program Files\Qlock\qlock.exe
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab
    O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/res...scbase1140.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
    O18 - Protocol: intu-qt2008 - {05E53CE9-66C8-4A9E-A99F-FDB7A8E7B596} - C:\Program Files\QuickTax 2008\ic2008pp.dll
    O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
    O23 - Service: CachemanXP (CachemanXPService) - Outertech - C:\PROGRA~1\CACHEM~1\CachemanXP.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
    O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

    --
    End of file - 5524 bytes

  10. #10
    Join Date
    Dec 2007
    Location
    Daly City, CA
    Posts
    22,550
    Uninstall Combofix:

    Go Start > Run
    Type in:
    combofix /u
    Note the space between the "combofix" and the "/u"
    Restart computer.


    Now, you should be able to run following programs....

    Print these instructions out.

    NOTE. If any of the programs listed below refuse to run, try renaming executive file to something else; for instance, rename hijackthis.exe to scanner.exe

    ***VERY IMPORTANT! Make sure, you update Superantispyware, and Malwarebytes before running the scans.***

    STEP 1. Download SUPERAntiSpyware Free for Home Users:
    http://www.superantispyware.com/

    * Double-click SUPERAntiSpyware.exe and use the default settings for installation.
    * An icon will be created on your desktop. Double-click that icon to launch the program.
    * If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here: http://www.superantispyware.com/definitions.html.)
    * Close SUPERAntiSpyware.

    PHYSICALLY DISCONNECT FROM THE INTERNET

    Restart computer in Safe Mode.
    To enter Safe Mode, restart computer, and keep tapping F8 key, until menu appears; select Safe Mode; you'll see "Safe Mode" in all four corners of your screen

    * Open SUPERAntiSpyware.
    * Click Scan your Computer... button.
    * Click Scanning Preferences/Control Center... button.
    * Under General and Startup tab, make sure, Start SUPERAntiSpyware when Windows starts option is UN-checked.
    * Click the Scanning Control tab.
    * Under Scanner Options make sure the following are checked (leave all others unchecked):
    - Close browsers before scanning.
    - Terminate memory threats before quarantining.

    * Click the Close button to leave the control center screen.
    * On the left, make sure you check C:\Fixed Drive.
    * On the right, choose Perform Complete Scan.
    * Click Next to start the scan. Please be patient while it scans your computer.
    * After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click OK.
    * Make sure everything has a checkmark next to it and click Next.
    * A notification will appear that Quarantine and Removal is Complete. Click OK and then click the Finish button to return to the main menu.
    * If asked if you want to reboot, click Yes.
    * To retrieve the removal information after reboot, launch SUPERAntispyware again.
    - Click Preferences, then click the Statistics/Logs tab.
    - Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    - If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    - Please copy and paste the Scan Log results in your next reply.

    * Click Close to exit the program.
    Post SUPERAntiSpyware log.

    RECONNECT TO THE INTERNET

    RESTART COMPUTER!

    STEP 2. Download Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php to your desktop.
    (Malwarebytes is free to use as a manual scanner. Payment is only required if you wish to have it run and update automatically which is not necessary for our purposes)

    * Double-click mbam-setup.exe and follow the prompts to install the program.
    * At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
    * If an update is found, it will download and install the latest version.
    * Once the program has loaded, select Perform full scan, then click Scan.
    * When the scan is complete, click OK, then Show Results to view the results.
    * Be sure that everything is checked, and click Remove Selected.
    * When completed, a log will open in Notepad.
    * Post the log back here.

    The log can also be found here:
    C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
    Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

    RESTART COMPUTER!

    STEP 3.
    Post fresh HijackThis log.
    Do NOT attempt to "fix" anything!


    DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!

  11. #11
    Join Date
    Oct 2000
    Location
    Abbortsford B.C. / Canada
    Posts
    187
    SUPERAntiSpyware Scan Log
    http://www.superantispyware.com

    Generated 06/16/2009 at 08:02 PM

    Application Version : 4.26.1004

    Core Rules Database Version : 3943
    Trace Rules Database Version: 1885

    Scan type : Complete Scan
    Total Scan Time : 01:18:56

    Memory items scanned : 196
    Memory threats detected : 0
    Registry items scanned : 5888
    Registry threats detected : 0
    File items scanned : 18734
    File threats detected : 28

    Adware.Tracking Cookie
    C:\Documents and Settings\Henry\Cookies\henry@advertising[2].txt
    C:\Documents and Settings\Henry\Cookies\[email protected][2].txt
    C:\Documents and Settings\Henry\Cookies\henry@casalemedia[2].txt
    C:\Documents and Settings\Henry\Cookies\henry@serving-sys[1].txt
    C:\Documents and Settings\Henry\Cookies\[email protected][2].txt
    C:\Documents and Settings\Henry\Cookies\henry@socialmedia[2].txt
    C:\Documents and Settings\Henry\Cookies\henry@doubleclick[2].txt
    C:\Documents and Settings\Henry\Cookies\henry@mediaplex[1].txt
    C:\Documents and Settings\Henry\Cookies\henry@apmebf[1].txt
    C:\Documents and Settings\Henry\Cookies\henry@atdmt[2].txt
    C:\Documents and Settings\Henry\Cookies\[email protected][1].txt
    C:\Documents and Settings\Henry\Cookies\[email protected][1].txt
    C:\Documents and Settings\Henry\Cookies\[email protected][1].txt
    C:\WINDOWS\system32\config\systemprofile\Cookies\[email protected][1].txt
    C:\WINDOWS\system32\config\systemprofile\Cookies\system@adecn[2].txt
    C:\WINDOWS\system32\config\systemprofile\Cookies\system@atdmt[1].txt
    C:\WINDOWS\system32\config\systemprofile\Cookies\system@azjmp[1].txt
    C:\WINDOWS\system32\config\systemprofile\Cookies\[email protected][1].txt
    C:\WINDOWS\system32\config\systemprofile\Cookies\[email protected][1].txt
    C:\WINDOWS\system32\config\systemprofile\Cookies\system@myroitracking[1].txt
    C:\WINDOWS\system32\config\systemprofile\Cookies\[email protected][1].txt
    C:\WINDOWS\system32\config\systemprofile\Cookies\[email protected][1].txt
    C:\WINDOWS\system32\config\systemprofile\Cookies\system@collective-media[1].txt
    C:\WINDOWS\system32\config\systemprofile\Cookies\[email protected][1].txt
    C:\WINDOWS\system32\config\systemprofile\Cookies\system@burstnet[1].txt

    Browser Hijacker.Favorites
    C:\DOCUMENTS AND SETTINGS\HENRY\FAVORITES\LINKS\PC\SECURITY\ONLINE SECURITY TEST.URL

    Rootkit.Agent/Gen-MSIVX
    C:\SYSTEM VOLUME INFORMATION\_RESTORE{C44DE548-CC71-41C4-89E9-D5543F862D26}\RP1\A0000014.DLL

    Trojan.Unknown Origin
    C:\WINDOWS\SYSTEM32\VGHD.SCR

    --------------------------------------------------

    Malwarebytes' Anti-Malware 1.37
    Database version: 2294
    Windows 5.1.2600 Service Pack 3

    6/17/2009 12:18:36 AM
    mbam-log-2009-06-17 (00-18-36).txt

    Scan type: Full Scan (C:\|)
    Objects scanned: 143797
    Time elapsed: 39 minute(s), 10 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 2
    Folders Infected: 0
    Files Infected: 1

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    c:\system volume information\_restore{c44de548-cc71-41c4-89e9-d5543f862d26}\RP1\A0000015.dll (Spyware.Agent) -> Quarantined and deleted successfully.

    ------------------------------------------------
    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 12:24:04 AM, on 6/17/2009
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16850)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\RTHDCPL.EXE
    C:\WINDOWS\system32\taskswitch.exe
    C:\WINDOWS\system32\fast.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\WINDOWS\system32\RUNDLL32.EXE
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Qlock\qlock.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\CACHEM~1\CachemanXP.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
    C:\WINDOWS\system32\nvsvc32.exe
    C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\Fast.exe
    C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\explorer.exe
    C:\Program Files\Hijackthis\HiJackThis.exe
    C:\Program Files\Messenger\msmsgs.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll (file missing)
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\system32\taskswitch.exe
    O4 - HKLM\..\Run: [FastUser] C:\WINDOWS\system32\fast.exe
    O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    O4 - HKLM\..\Run: [ccRegVfy] C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe
    O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~2\AdvTools\ADVCHK.EXE
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\RunServicesOnce: [washindex] C:\Program Files\Washer\washidx.exe
    O4 - HKUS\S-1-5-18\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'Default user')
    O4 - Startup: qlock.lnk = C:\Program Files\Qlock\qlock.exe
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab
    O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/res...scbase1140.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
    O18 - Protocol: intu-qt2008 - {05E53CE9-66C8-4A9E-A99F-FDB7A8E7B596} - C:\Program Files\QuickTax 2008\ic2008pp.dll
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
    O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
    O23 - Service: CachemanXP (CachemanXPService) - Outertech - C:\PROGRA~1\CACHEM~1\CachemanXP.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
    O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

    --
    End of file - 5742 bytes

  12. #12
    Join Date
    Dec 2007
    Location
    Daly City, CA
    Posts
    22,550
    1. Print this post out, since you won't have an access to it, at some point.

    2. Close all windows, except for HijackThis.

    3. Put checkmarks next to the following HijackThis entries:

    - O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll (file missing)


    4. You may also checkmark following entries (these are unnecessary startups; no actual programs will be removed):

    - O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    - O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    - O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~2\AdvTools\ADVCHK.EXE
    - O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    - O4 - HKLM\..\Run: [KernelFaultCheck] &#37;systemroot%\system32\dumprep 0 -k
    - O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll


    5. Click on Fix checked button.

    6. Restart computer.

    7. Post new HijackThis log.

  13. #13
    Join Date
    Oct 2000
    Location
    Abbortsford B.C. / Canada
    Posts
    187
    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 5:45:00 PM, on 6/17/2009
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16850)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\RTHDCPL.EXE
    C:\WINDOWS\system32\taskswitch.exe
    C:\WINDOWS\system32\fast.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\WINDOWS\system32\RUNDLL32.EXE
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Qlock\qlock.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\CACHEM~1\CachemanXP.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
    C:\WINDOWS\system32\nvsvc32.exe
    C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\Fast.exe
    C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Hijackthis\HiJackThis.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\system32\taskswitch.exe
    O4 - HKLM\..\Run: [FastUser] C:\WINDOWS\system32\fast.exe
    O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    O4 - HKLM\..\Run: [ccRegVfy] C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\RunServicesOnce: [washindex] C:\Program Files\Washer\washidx.exe
    O4 - HKUS\S-1-5-18\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'Default user')
    O4 - Startup: qlock.lnk = C:\Program Files\Qlock\qlock.exe
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab
    O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/res...scbase1140.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
    O18 - Protocol: intu-qt2008 - {05E53CE9-66C8-4A9E-A99F-FDB7A8E7B596} - C:\Program Files\QuickTax 2008\ic2008pp.dll
    O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
    O23 - Service: CachemanXP (CachemanXPService) - Outertech - C:\PROGRA~1\CACHEM~1\CachemanXP.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
    O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

    --
    End of file - 5166 bytes

  14. #14
    Join Date
    Dec 2007
    Location
    Daly City, CA
    Posts
    22,550
    Your computer is clean

    1. Download Temp File Cleaner (TFC)
    Double click on TFC.exe to run the program.
    Click on Start button to begin cleaning process.
    TFC will close all running programs, and it may ask you to restart computer.

    2. Turn off System Restore:

    - Windows XP:
    1. Click Start.
    2. Right-click the My Computer icon, and then click Properties.
    3. Click the System Restore tab.
    4. Check "Turn off System Restore".
    5. Click Apply.
    6. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this.
    7. Click OK.
    - Windows Vista:
    1. Click Start.
    2. Right-click the Computer icon, and then click Properties.
    3. Click on System Protection under the Tasks column on the left side
    4. Click on Continue on the "User Account Control" window that pops up
    5. Under the System Protection tab, find Available Disks
    6. Uncheck the box for any drive you wish to disable system restore on (in most cases, drive "C:")
    7. When turning off System Restore, the existing restore points will be deleted. Click "Turn System Restore Off" on the popup window to do this.
    8. Click OK

    3. Restart computer.

    4. Turn System Restore on.

    5. Make sure, Windows Updates are current.

    6. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    7. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    8. Run defrag at your convenience.

    9. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    10. Let me know, how is your computer doing.

  15. #15
    Join Date
    Oct 2000
    Location
    Abbortsford B.C. / Canada
    Posts
    187
    Many thanks Broni .... i normaly keep system restore off unless I'm about to do something stupid ........ when i ran one of the programs , i think it was combofix it created a restore point and turn'd it on ....... and i didn't notice it untill i saw one of the logs.

    and yes I'm one of those ........ how can you learn to fix it if it's not f@**k'd up , so lets mess it up so we can fix it kinda guys. I'm getting pretty good with the hands on stuff , illiterate with the computer terminology lingo though , but I so far have not had to walk into my local computer shop with my tower under my arm and I've home made my last 3 systems. but it seems the new bugs are getting more and more harder to clean.

    Before I turn this into a novel , my systems running back to normal now , want to say thanks for all your help it's greatly appreciated.

    surfacerider

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