windows Explorer problem in Vista

[gep]

Hello all, just purchased a new laptop, with Windows Vista installed.

Problem:When i rigtht click on Start, Explore, Open etc, a problem report appears and it closes down.
Also, when i try the control panel, same happens.
Product
Windows Explorer

Problem
Stopped working

Date
10/05/2009 23:54

Status
Report Sent

Problem signature
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.0.6001.18164
Application Timestamp: 4907e242
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791a7a6
Exception Code: c000071c
Exception Offset: 00089825
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 2057
Additional Information 1: 40d4
Additional Information 2: 4062ad41ec8067256aa4c5e2b56d3c79
Additional Information 3: 40d4
Additional Information 4: 4062ad41ec8067256aa4c5e2b56d3c79

Extra information about the problem
Bucket ID: 1047768611


Can you please help??

Thanks, GEP

[Midknyte]

Before you fuss with it, take it back to the store and exchange it. You should not have to repair a brand new computer.

[gep]

Hello all, i tried opening windows explorer & control panel this morning, works o.k now.
I downloaded 39 updates from Microsoft update and maybe i should have rebooted my computer.
Probably a software conflict.

Seems ok now, so will see how it goes, GEP