missing dvd drives
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Thread: missing dvd drives

  1. November 10th, 2008, 06:50 PM #1
    rbc1100
    rbc1100 is offline Virtual PC Surgeon!
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    missing dvd drives

    Hello all, I have a computer here that I built a year or so ago. I sold it to my girls freinds son. He had it for 3 weeks and now the DVD drive will not work. They show up in the bios, but not in Vista in (my computer). I checked the device manager and they are there. But it tells me that Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (code 39). He told me that he tried to do a repair install and the computer booted fine with the Vista disk. I don't have the disk yet as he forgot to drop it off. Are there any command prompts for vista that I can use to repair this or should I just do a fresh install. Also as I am writing this it has (blue screened) rebooted 4 times with a system memory dump error. I never had this problem before with this particular system it has always been stable.

    It has a Epox nforce3 mainboard, 2 gigs of corsair XMS ram, 7800GTOC gfx, AMD 4000 single core, 2 lite-on optical drives one is SATA the other ide, Antec 550 watt psu , two raptor 74 gig HDs and a creative sound card. Like I said this has been a stable machine, I don't know yet if he downloaded something or installed a program that may have caused this. The boys have had a history of this and I spend a fair amount of time working on their systems. I have already tried the uninstall device and reboot but there are no drivers. Sorry for long wind and thanks.
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  2. November 10th, 2008, 07:12 PM #2
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    SuperSparks
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    Try running System Restore and roll back to a point before the drives stopped working, that often fixes it.
    Nick.
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  3. November 10th, 2008, 08:54 PM #3
    rbc1100
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    I just got the disk, I will give that a try after work tomarrow. Thanks
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  4. November 10th, 2008, 10:51 PM #4
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    Broni
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    For missing drives...
    Try one of these:
    1. http://support.microsoft.com/kb/314060
    or...
    2. Download, and run Restore Missing CD Drive patch
    Double click on downloaded file, and allow registry merge.
    or...
    3. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
    You'll see two items:
    - ATA Channel0 (or Primary Channel)
    - ATA Channel1 (or Secondary Channel)
    Right click on each of them, and click Uninstal. Confirm.
    Restart Windows. They'll be automatically reinstalled.
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  6. November 12th, 2008, 01:25 PM #5
    cheaptofix.co.u
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    yep fresh vista install will do it
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  7. November 12th, 2008, 04:45 PM #6
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    SuperSparks
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    Quote Originally Posted by cheaptofix.co.u View Post
    yep fresh vista install will do it
    That is the absolutely last resort nuclear option, there are loads of things to try before it gets to that stage.
    Nick.
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  8. November 12th, 2008, 05:01 PM #7
    rbc1100
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    Thanks for the reply folks, I am in the process of reinstalling Vista now.
    Happiness is a journey, not a destination. So work like you don't need money, Ride like you've never crashed, and dance like no one's watching!!!!!
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