smitfraud trojan
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Thread: smitfraud trojan

  1. #1
    Join Date
    Nov 2007
    Posts
    33

    smitfraud trojan

    Somehow I ended up with this, Spybot finds it (and 20+ other issues) and deletes all but the smitfraud part itself, then when I reboot everything's back. I've tried starting in safe mode, but I'm on a laptop (work computer) and I do my usual user name and password and it says it's unable to log on and to verify the pathway. When I usually log on from home, I check the little box that says workstation only, that's not there in safe mode. My background picture is gone, replaced by a blue screen telling me there have been fatal errors due to spyware, and there's a link to click for "security updates".

    Here's the Hijackthis log, I'm running XP. Any help would be greatly appreciated, this one looks ugly.

    Thanks

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 7:34:17 PM, on 4/26/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    c:\Program Files\Cisco Systems\Cisco Secure Services Client\ConnectionClient.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
    C:\Program Files\NavNT\defwatch.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Tivoli\lcf\bin\w32-ix86\mrt\LCFD.EXE
    C:\Program Files\NavNT\rtvscan.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\RCSERV.EXE
    C:\Program Files\Webroot\Enterprise\Spy Sweeper\commagent.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\wmsdkns.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Webroot\Enterprise\Spy Sweeper\spysweeper.exe
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
    C:\WINDOWS\system32\NWTRAY.EXE
    C:\Program Files\NavNT\vptray.exe
    C:\WINDOWS\system32\drivers\spools.exe
    C:\Program Files\Tivoli\lcf\bin\w32-ix86\mrt\lcfep.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\Apoint\Apoint.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\DOCUME~1\qurja1\MYDOCU~1\CROSOF~1\tracert.exe
    C:\Program Files\iPass\iPassConnect\downloader\ipccheck.exe
    C:\Program Files\Webroot\Enterprise\Spy Sweeper\SpySweeperUI.exe
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\Program Files\DNA\btdna.exe
    C:\Program Files\iPass\iPassConnect\IPassConnectGUI.exe
    C:\Program Files\Apoint\HidFind.exe
    C:\Program Files\Apoint\Apntex.exe
    C:\Program Files\Webroot\Enterprise\Spy Sweeper\SSU.EXE
    C:\Program Files\iPass\iPassConnect\iPassConnectEngine.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
    C:\Program Files\RogueRemover FREE\RogueRemover.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\qurja1\Desktop\HiJackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

    file://c:/windows/homepage.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

    file://c:/windows/homepage.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =

    file://c:/windows/homepage.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =

    file://c:/windows/homepage.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet

    Explorer provided by Graco Inc.
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL =

    http://proxy:8080
    F2 - REG:system.ini: UserInit=userinit.exe,C:\WINDOWS\system32\wmsdkns.exe,
    O2 - BHO: (no name) - {00000250-0320-4dd4-be4f-7566d2314352} - (no file)
    O2 - BHO: (no name) - {13197ace-6851-45c3-a7ff-c281324d5489} - (no file)
    O2 - BHO: (no name) - {15651c7c-e812-44a2-a9ac-b467a2233e7d} - (no file)
    O2 - BHO: (no name) - {4e1075f4-eec4-4a86-add7-cd5f52858c31} - (no file)
    O2 - BHO: (no name) - {4e7bd74f-2b8d-469e-92c6-ce7eb590a94d} - (no file)
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program

    Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: (no name) - {5929cd6e-2062-44a4-b2c5-2c7e78fbab38} - (no file)
    O2 - BHO: (no name) - {5dafd089-24b1-4c5e-bd42-8ca72550717b} - (no file)
    O2 - BHO: (no name) - {5DF4E179-1574-41FA-95BC-5DB5797509CA} - (no file)
    O2 - BHO: (no name) - {5fa6752a-c4a0-4222-88c2-928ae5ab4966} - (no file)
    O2 - BHO: (no name) - {622cc208-b014-4fe0-801b-874a5e5e403a} - (no file)
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program

    Files\Java\jre1.5.0_06\bin\ssv.dll
    O2 - BHO: StFlex IE Helper - {8334A30C-49E5-489a-B63D-5B927C1EF46E} - C:\Program

    Files\QdrDrive\QdrDrive15.dll (file missing)
    O2 - BHO: (no name) - {8674aea0-9d3d-11d9-99dc-00600f9a01f1} - (no file)
    O2 - BHO: (no name) - {965a592f-8efa-4250-8630-7960230792f1} - (no file)
    O2 - BHO: (no name) - {9c5b2f29-1f46-4639-a6b4-828942301d3e} - (no file)
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program

    files\google\googletoolbar4.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program

    Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
    O2 - BHO: (no name) - {cf021f40-3e14-23a5-cba2-717765728274} - (no file)
    O2 - BHO: (no name) - {E6BE4D59-51BA-4E3C-86EC-BB858BD5B0DC} -

    C:\WINDOWS\system32\wvUnLBSK.dll (file missing)
    O2 - BHO: (no name) - {fc3a74e5-f281-4f10-ae1e-733078684f3c} - (no file)
    O2 - BHO: (no name) - {ffff0001-0002-101a-a3c9-08002b2f49fb} - (no file)
    O3 - Toolbar: (no name) - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - (no file)
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program

    files\google\googletoolbar4.dll
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
    O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
    O4 - HKLM\..\Run: [lcfep] "C:\Program Files\Tivoli\lcf\bin\w32-ix86\mrt\lcfep.exe"
    O4 - HKLM\..\Run: [SwdisUsrPCN.PC7835]

    "C:\PROGRA~1\Tivoli\lcf\dat\1\cache\lib\w32-ix86\wdusrpcn.exe" "C:\Program

    Files\Tivoli\swdis\1\wdusrpcn.env"
    O4 - HKLM\..\Run: [iPCCheck] "C:\Program Files\iPass\iPassConnect\downloader\ipccheck.exe"

    /startup
    O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    O4 - HKLM\..\Run: [NWTRAY] NWTRAY.EXE
    O4 - HKLM\..\Run: [SpySweeperEnterprise] "C:\Program Files\Webroot\Enterprise\Spy

    Sweeper\\SpySweeperUI.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [ntuser] C:\WINDOWS\system32\drivers\spools.exe
    O4 - HKLM\..\Run: [advap32] C:\WINDOWS\TEMP\3323.tmp/r
    O4 - HKLM\..\Run: [autoload] C:\Documents and Settings\qurja1\cftmon.exe
    O4 - HKCU\..\Run: [swg] C:\Program

    Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Program Files\DNA\btdna.exe"
    O4 - HKCU\..\Run: [ntuser] C:\WINDOWS\system32\drivers\spools.exe
    O4 - HKCU\..\Run: [Utrn] "C:\DOCUME~1\qurja1\MYDOCU~1\CROSOF~1\tracert.exe" -vt yazb
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search &

    Destroy\TeaTimer.exe
    O4 - HKCU\..\Run: [autoload] C:\Documents and Settings\qurja1\cftmon.exe
    O4 - HKUS\S-1-5-18\..\Run: [ntuser] C:\WINDOWS\system32\drivers\spools.exe (User 'SYSTEM')
    O4 - HKUS\S-1-5-18\..\Run: [autoload] C:\Documents and Settings\LocalService\cftmon.exe

    (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [ntuser] C:\WINDOWS\system32\drivers\spools.exe (User 'Default

    user')
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat

    7.0\Reader\reader_sl.exe
    O4 - Global Startup: iPassConnect.lnk = C:\Program

    Files\iPass\iPassConnect\IPassConnectGUI.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft

    Office\Office\OSA9.EXE
    O4 - Global Startup: VPN Client.lnk = ?
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program

    Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -

    C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program

    Files\Spybot - Search & Destroy\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration -

    {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search &

    Destroy\SDHelper.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

    Files\Messenger\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -

    C:\Program Files\Messenger\MSMSGS.EXE
    O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
    O14 - IERESET.INF: START_PAGE_URL=http://graco
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation

    Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} (MSN Games – Buddy Invite) -

    http://zone.msn.com/BinFrameWork/v10...y.cab55579.cab
    O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) -

    http://zone.msn.com/binframework/v10...t.cab55579.cab
    O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) -

    http://cdn2.zone.msn.com/binFramewor...o.cab56649.cab
    O16 - DPF: {CAFECAFE-0013-0001-0023-ABCDEFABCDEF} (JInitiator 1.3.1.23) -
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) -

    https://download.macromedia.com/pub/...sh/swflash.cab
    O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (MSN Games – Game Communicator) -

    http://zone.msn.com/binframework/v10...y.cab55579.cab
    O16 - DPF: {FF3C5A9F-5A99-4930-80E8-4709194C2AD3} (ZPA_Backgammon Object) -

    http://zone.msn.com/bingame/zpagames...n.cab55579.cab
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = msp.graco.com
    O17 - HKLM\Software\..\Telephony: DomainName = msp.graco.com
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = msp.graco.com
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = msp.graco.com
    O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = msp.graco.com
    O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = msp.graco.com
    O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = msp.graco.com
    O17 - HKLM\System\CS3\Services\Tcpip\Parameters: SearchList = msp.graco.com
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = msp.graco.com
    O20 - Winlogon Notify: mdc - C:\WINDOWS\SYSTEM32\SsoWindows.dll
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: Cisco Secure Services Client - Cisco Systems - c:\Program Files\Cisco

    Systems\Cisco Secure Services Client\ConnectionClient.exe
    O23 - Service: Client Update Service for Novell (cusrvc) - Novell, Inc. -

    C:\WINDOWS\system32\cusrvc.exe
    O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program

    Files\Cisco Systems\VPN Client\cvpnd.exe
    O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program

    Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: Tivoli Endpoint (lcfd) - Unknown owner - C:\Program

    Files\Tivoli\lcf\bin\w32-ix86\mrt\LCFD.EXE
    O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation -

    C:\Program Files\NavNT\rtvscan.exe
    O23 - Service: Task Scheduler (Schedule) - Unknown owner -

    C:\WINDOWS\system32\drivers\spools.exe
    O23 - Service: Tivoli Remote Control Service (TME10RC) - TIVOLI Systems -

    C:\WINDOWS\RCSERV.EXE
    O23 - Service: Webroot CommAgent Service (WebrootCommAgentService) - Webroot Software, Inc.

    - C:\Program Files\Webroot\Enterprise\Spy Sweeper\commagent.exe
    O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software,

    Inc. - C:\Program Files\Webroot\Enterprise\Spy Sweeper\spysweeper.exe

    --
    End of file - 11837 bytes
    Last edited by jokerbob; April 26th, 2008 at 09:12 PM.

  2. #2
    Join Date
    Dec 2007
    Location
    Daly City, CA
    Posts
    22,550
    When opening HJT log in Notepad, make sure "word wrap" is checked off. Otherwise the log is hard to read.

    Anyway...
    Print these instructions out.

    1. Download SUPERAntiSpyware Free for Home Users:
    http://www.superantispyware.com/

    * Double-click SUPERAntiSpyware.exe and use the default settings for installation.
    * An icon will be created on your desktop. Double-click that icon to launch the program.
    * If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here: http://www.superantispyware.com/definitions.html.)
    * Close SUPERAntiSpyware.

    Restart computer in Safe Mode.
    To enter Safe Mode, restart computer, and keep tapping F8 key, until menu appears; select Safe Mode; you'll see "Safe Mode" in all four corners of your screen

    * Open SUPERAntiSpyware.
    * Under "Configuration and Preferences", click the Preferences button.
    * Click the Scanning Control tab.
    * Under Scanner Options make sure the following are checked (leave all others unchecked):
    o Close browsers before scanning.
    o Scan for tracking cookies.
    o Terminate memory threats before quarantining.
    * Click the "Close" button to leave the control center screen.
    * Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
    * On the left, make sure you check C:\Fixed Drive.
    * On the right, under "Complete Scan", choose Perform Complete Scan.
    * Click "Next" to start the scan. Please be patient while it scans your computer.
    * After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
    * Make sure everything has a checkmark next to it and click "Next".
    * A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
    * If asked if you want to reboot, click "Yes".
    * To retrieve the removal information after reboot, launch SUPERAntispyware again.
    o Click Preferences, then click the Statistics/Logs tab.
    o Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    o If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    o Please copy and paste the Scan Log results in your next reply.
    * Click Close to exit the program.
    Post SUPERAntiSpyware log.

    RESTART COMPUTER!

    2. Download Malwarebytes' Anti-Malware: http://www.majorgeeks.com/Malwarebyt...are_d5756.html to your desktop.

    * Double-click mbam-setup.exe and follow the prompts to install the program.
    * At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
    * If an update is found, it will download and install the latest version.
    * Once the program has loaded, select Perform full scan, then click Scan.
    * When the scan is complete, click OK, then Show Results to view the results.
    * Be sure that everything is checked, and click Remove Selected.
    * When completed, a log will open in Notepad.
    * Post the log back here.

    The log can also be found here:
    C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
    Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

    RESTART COMPUTER!

    3. Post new HijackThis log.

  3. #3
    Join Date
    Nov 2007
    Posts
    33
    Thanks for the quick reply, do you have any thoughts as to why I can't boot up in safe mode? Seems like every fix I've seen for this entails safe mode, and since it's a work computer, I get prompted for my user name and password, and then I get an error saying it can't log on.

    Thanks

  4. #4
    Join Date
    Dec 2007
    Location
    Daly City, CA
    Posts
    22,550
    I can't even attempt to answer your question before I see those logs.
    Since you can't boot into Safe Mode, run Superantispyware from Normal Mode.

  5. #5
    Join Date
    Nov 2007
    Posts
    33
    More trouble, I downloaded the Superantispyware file, but when I run the install file, instead of actually launching the program, I get a pop-up that has Windows Installer as the title, and it's just text with an "OK" button at the bottom. Any ideas why the Superantispyware file won't run? Here's the text from the Windows Installer box:

    Windows ® Installer. V 3.01.4000.1823

    msiexec /Option <Required Parameter> [Optional Parameter]

    Install Options
    </package | /i> <Product.msi>
    Installs or configures a product
    /a <Product.msi>
    Administrative install - Installs a product on the network
    /j<u|m> <Product.msi> [/t <Transform List>] [/g <Language ID>]
    Advertises a product - m to all users, u to current user
    </uninstall | /x> <Product.msi | ProductCode>
    Uninstalls the product
    Display Options
    /quiet
    Quiet mode, no user interaction
    /passive
    Unattended mode - progress bar only
    /q[n|b|r|f]
    Sets user interface level
    n - No UI
    b - Basic UI
    r - Reduced UI
    f - Full UI (default)
    /help
    Help information
    Restart Options
    /norestart
    Do not restart after the installation is complete
    /promptrestart
    Prompts the user for restart if necessary
    /forcerestart
    Always restart the computer after installation
    Logging Options
    /l[i|w|e|a|r|u|c|m|o|p|v|x|+|!|*] <LogFile>
    i - Status messages
    w - Nonfatal warnings
    e - All error messages
    a - Start up of actions
    r - Action-specific records
    u - User requests
    c - Initial UI parameters
    m - Out-of-memory or fatal exit information
    o - Out-of-disk-space messages
    p - Terminal properties
    v - Verbose output
    x - Extra debugging information
    + - Append to existing log file
    ! - Flush each line to the log
    * - Log all information, except for v and x options
    /log <LogFile>
    Equivalent of /l* <LogFile>
    Update Options
    /update <Update1.msp>[;Update2.msp]
    Applies update(s)
    /uninstall <PatchCodeGuid>[;Update2.msp] /package <Product.msi | ProductCode>
    Remove update(s) for a product
    Repair Options
    /f[p|e|c|m|s|o|d|a|u|v] <Product.msi | ProductCode>
    Repairs a product
    p - only if file is missing
    o - if file is missing or an older version is installed (default)
    e - if file is missing or an equal or older version is installed
    d - if file is missing or a different version is installed
    c - if file is missing or checksum does not match the calculated value
    a - forces all files to be reinstalled
    u - all required user-specific registry entries (default)
    m - all required computer-specific registry entries (default)
    s - all existing shortcuts (default)
    v - runs from source and recaches local package
    Setting Public Properties
    [PROPERTY=PropertyValue]

    Consult the Windows &#174; Installer SDK for additional documentation on the
    command line syntax.

    Copyright &#169; Microsoft Corporation. All rights reserved.
    Portions of this software are based in part on the work of the Independent JPEG Group.
    Last edited by jokerbob; April 26th, 2008 at 11:33 PM.

  6. #6
    Join Date
    Dec 2007
    Location
    Daly City, CA
    Posts
    22,550
    Windows Installer may be corrupt.
    Install fresh copy: http://support.microsoft.com/kb/893803

  7. #7
    Join Date
    Nov 2007
    Posts
    33
    I did manage to reinstall Windows Installer from your link, but I get the same text box when I try to install Superantispyware. Would it be possible to burn it to a cd from my home computer and run it from that on my laptop? All very frustrating, thanks for your help. I wonder why they can't go after the companies that sell the bogus software these stupid viruses steer you toward.

    Thanks

  8. #8
    Join Date
    Dec 2007
    Location
    Daly City, CA
    Posts
    22,550
    Skip Superantispyware, go to step 2.

  9. #9
    Join Date
    Nov 2007
    Posts
    33
    I was able to run malwarebyte, here's the log from that, I'll reboot per your instructions and post the HJT log after that.

    Malwarebytes' Anti-Malware 1.11
    Database version: 689

    Scan type: Full Scan (C:\|)
    Objects scanned: 88452
    Time elapsed: 50 minute(s), 45 second(s)

    Memory Processes Infected: 2
    Memory Modules Infected: 1
    Registry Keys Infected: 23
    Registry Values Infected: 7
    Registry Data Items Infected: 1
    Folders Infected: 0
    Files Infected: 49

    Memory Processes Infected:
    C:\WINDOWS\system32\wmsdkns.exe (Trojan.Agent) -> Unloaded process successfully.
    C:\Documents and Settings\LocalService\cftmon.exe (Trojan.Agent) -> Unloaded process successfully.

    Memory Modules Infected:
    C:\WINDOWS\system32\sockins32.dll (Trojan.BHO) -> Unloaded module successfully.

    Registry Keys Infected:
    HKEY_CLASSES_ROOT\CLSID\{ffffffff-bbbb-4146-86fd-a722e8ab3489} (Trojan.BHO) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{66186f05-bbbb-4a39-864f-72d84615c679} (Trojan.BHO) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{66186f05-bbbb-4a39-864f-72d84615c679} (Trojan.BHO) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{15651c7c-e812-44a2-a9ac-b467a2233e7d} (Adware.123Mania) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{622cc208-b014-4fe0-801b-874a5e5e403a} (Adware.123Mania) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{9c5b2f29-1f46-4639-a6b4-828942301d3e} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{ffff0001-0002-101a-a3c9-08002b2f49fb} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{00000250-0320-4dd4-be4f-7566d2314352} (Fake.Dropped.Malware.Renos) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{13197ace-6851-45c3-a7ff-c281324d5489} (Fake.Dropped.Malware.Renos) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{4e1075f4-eec4-4a86-add7-cd5f52858c31} (Fake.Dropped.Malware.Renos) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{4e7bd74f-2b8d-469e-92c6-ce7eb590a94d} (Fake.Dropped.Malware.Renos) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5929cd6e-2062-44a4-b2c5-2c7e78fbab38} (Fake.Dropped.Malware.Renos) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5dafd089-24b1-4c5e-bd42-8ca72550717b} (Fake.Dropped.Malware.Renos) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5fa6752a-c4a0-4222-88c2-928ae5ab4966} (Fake.Dropped.Malware.Renos) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{8674aea0-9d3d-11d9-99dc-00600f9a01f1} (Fake.Dropped.Malware.Renos) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{965a592f-8efa-4250-8630-7960230792f1} (Fake.Dropped.Malware.Renos) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{cf021f40-3e14-23a5-cba2-717765728274} (Fake.Dropped.Malware.Renos) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{fc3a74e5-f281-4f10-ae1e-733078684f3c} (Fake.Dropped.Malware.Renos) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\qandr (Rootkit.Agent) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\schedule (Trojan.Agent) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\schedule (Trojan.Agent) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\schedule (Trojan.Agent) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\schedule (Trojan.Agent) -> Quarantined and deleted successfully.

    Registry Values Infected:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\advap32 (Trojan.Agent) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ntuser (Trojan.Agent) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ntuser (Trojan.Agent) -> Quarantined and deleted successfully.
    HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ntuser (Trojan.Agent) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\autoload (Trojan.Agent) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\autoload (Trojan.Agent) -> Quarantined and deleted successfully.
    HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\autoload (Trojan.Agent) -> Quarantined and deleted successfully.

    Registry Data Items Infected:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Trojan.Agent) -> Data: c:\windows\system32\wmsdkns.exe -> Quarantined and deleted successfully.

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    C:\WINDOWS\system32\sockins32.dll (Trojan.BHO) -> Quarantined and deleted successfully.
    C:\System Volume Information\_restore{7319FA81-3903-4F9B-80E2-DA0241D5FDA2}\RP413\A0243721.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
    C:\System Volume Information\_restore{7319FA81-3903-4F9B-80E2-DA0241D5FDA2}\RP414\A0250775.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
    C:\WINDOWS\system32\wmsdkns.exe (Trojan.Agent) -> Quarantined and deleted successfully.
    C:\WINDOWS\lfn.exe (Trojan.Agent) -> Quarantined and deleted successfully.
    C:\WINDOWS\winself.exe (Trojan.Agent) -> Quarantined and deleted successfully.
    C:\WINDOWS\system32\drivers\qandr.sys (Rootkit.Agent) -> Quarantined and deleted successfully.
    C:\WINDOWS\system32\000070.exe (Trojan.Agent) -> Quarantined and deleted successfully.
    C:\WINDOWS\system32\000080.exe (Trojan.Agent) -> Quarantined and deleted successfully.
    C:\WINDOWS\system32\pac.txt (Malware.Trace) -> Quarantined and deleted successfully.
    C:\WINDOWS\avifile32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
    C:\WINDOWS\avisynthex32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
    C:\WINDOWS\aviwrap32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
    C:\WINDOWS\bokja.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
    C:\WINDOWS\browserad.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
    C:\WINDOWS\cdsm32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
    C:\WINDOWS\changeurl_30.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
    C:\WINDOWS\didduid.ini (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
    C:\WINDOWS\msa64chk.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
    C:\WINDOWS\msapasrc.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
    C:\WINDOWS\mspphe.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
    C:\WINDOWS\123messenger.per (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
    C:\WINDOWS\mssvr.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
    C:\WINDOWS\ntnut.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
    C:\WINDOWS\saiemod.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
    C:\WINDOWS\shdocpe.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
    C:\WINDOWS\shdocpl.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
    C:\WINDOWS\swin32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
    C:\WINDOWS\voiceip.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
    C:\WINDOWS\winsb.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
    C:\WINDOWS\2020search.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
    C:\WINDOWS\2020search2.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
    C:\WINDOWS\apphelp32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
    C:\WINDOWS\asferror32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
    C:\WINDOWS\asycfilt32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
    C:\WINDOWS\athprxy32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
    C:\WINDOWS\ati2dvaa32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
    C:\WINDOWS\ati2dvag32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
    C:\WINDOWS\audiosrv32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
    C:\WINDOWS\autodisc32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
    C:\WINDOWS\licencia.txt (Malware.Trace) -> Quarantined and deleted successfully.
    C:\WINDOWS\telefonos.txt (Malware.Trace) -> Quarantined and deleted successfully.
    C:\WINDOWS\textos.txt (Malware.Trace) -> Quarantined and deleted successfully.
    C:\WINDOWS\system32\drivers\spools.exe (Trojan.Agent) -> Quarantined and deleted successfully.
    C:\WINDOWS\system32\sft.res (Malware.Trace) -> Quarantined and deleted successfully.
    C:\Documents and Settings\qurja1\g2mdlhlpx.exe (Trojan.Agent) -> Quarantined and deleted successfully.
    C:\Documents and Settings\qurja1\cftmon.exe (Trojan.Agent) -> Quarantined and deleted successfully.
    C:\Documents and Settings\NetworkService\cftmon.exe (Trojan.Agent) -> Quarantined and deleted successfully.
    C:\Documents and Settings\LocalService\cftmon.exe (Trojan.Agent) -> Quarantined and deleted successfully.

  10. #10
    Join Date
    Nov 2007
    Posts
    33
    Here's the new HJT log, word wrap was checked so hopefully this will be better:

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 9:20:35 AM, on 4/27/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    c:\Program Files\Cisco Systems\Cisco Secure Services Client\ConnectionClient.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
    C:\Program Files\NavNT\defwatch.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Tivoli\lcf\bin\w32-ix86\mrt\LCFD.EXE
    C:\Program Files\NavNT\rtvscan.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\RCSERV.EXE
    C:\Program Files\Webroot\Enterprise\Spy Sweeper\commagent.exe
    C:\Program Files\Webroot\Enterprise\Spy Sweeper\spysweeper.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\sessmgr.exe
    C:\Program Files\Webroot\Enterprise\Spy Sweeper\SSU.EXE
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\Program Files\Apoint\Apoint.exe
    C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
    C:\Program Files\Tivoli\lcf\bin\w32-ix86\mrt\lcfep.exe
    C:\Program Files\iPass\iPassConnect\downloader\ipccheck.exe
    C:\Program Files\NavNT\vptray.exe
    C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    C:\Program Files\Apoint\Apntex.exe
    C:\Program Files\Apoint\HidFind.exe
    C:\WINDOWS\system32\NWTRAY.EXE
    C:\Program Files\Webroot\Enterprise\Spy Sweeper\SpySweeperUI.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\DNA\btdna.exe
    C:\DOCUME~1\qurja1\MYDOCU~1\CROSOF~1\tracert.exe
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    C:\Program Files\iPass\iPassConnect\IPassConnectGUI.exe
    C:\Program Files\iPass\iPassConnect\iPassConnectEngine.exe
    C:\Documents and Settings\qurja1\Desktop\HiJackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = file://c:/windows/homepage.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = file://c:/windows/homepage.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = file://c:/windows/homepage.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = file://c:/windows/homepage.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Graco Inc.
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://proxy:8080
    O2 - BHO: (no name) - {00000250-0320-4dd4-be4f-7566d2314352} - (no file)
    O2 - BHO: (no name) - {13197ace-6851-45c3-a7ff-c281324d5489} - (no file)
    O2 - BHO: (no name) - {15651c7c-e812-44a2-a9ac-b467a2233e7d} - (no file)
    O2 - BHO: (no name) - {4e1075f4-eec4-4a86-add7-cd5f52858c31} - (no file)
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: (no name) - {5DF4E179-1574-41FA-95BC-5DB5797509CA} - (no file)
    O2 - BHO: (no name) - {5fa6752a-c4a0-4222-88c2-928ae5ab4966} - (no file)
    O2 - BHO: (no name) - {622cc208-b014-4fe0-801b-874a5e5e403a} - (no file)
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O2 - BHO: StFlex IE Helper - {8334A30C-49E5-489a-B63D-5B927C1EF46E} - C:\Program Files\QdrDrive\QdrDrive15.dll (file missing)
    O2 - BHO: (no name) - {8674aea0-9d3d-11d9-99dc-00600f9a01f1} - (no file)
    O2 - BHO: (no name) - {965a592f-8efa-4250-8630-7960230792f1} - (no file)
    O2 - BHO: (no name) - {9c5b2f29-1f46-4639-a6b4-828942301d3e} - (no file)
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
    O2 - BHO: (no name) - {cf021f40-3e14-23a5-cba2-717765728274} - (no file)
    O2 - BHO: (no name) - {E6BE4D59-51BA-4E3C-86EC-BB858BD5B0DC} - C:\WINDOWS\system32\wvUnLBSK.dll (file missing)
    O2 - BHO: (no name) - {fc3a74e5-f281-4f10-ae1e-733078684f3c} - (no file)
    O2 - BHO: (no name) - {ffff0001-0002-101a-a3c9-08002b2f49fb} - (no file)
    O3 - Toolbar: (no name) - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - (no file)
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
    O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
    O4 - HKLM\..\Run: [lcfep] "C:\Program Files\Tivoli\lcf\bin\w32-ix86\mrt\lcfep.exe"
    O4 - HKLM\..\Run: [SwdisUsrPCN.PC7835] "C:\PROGRA~1\Tivoli\lcf\dat\1\cache\lib\w32-ix86\wdusrpcn.exe" "C:\Program Files\Tivoli\swdis\1\wdusrpcn.env"
    O4 - HKLM\..\Run: [iPCCheck] "C:\Program Files\iPass\iPassConnect\downloader\ipccheck.exe" /startup
    O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    O4 - HKLM\..\Run: [NWTRAY] NWTRAY.EXE
    O4 - HKLM\..\Run: [SpySweeperEnterprise] "C:\Program Files\Webroot\Enterprise\Spy Sweeper\\SpySweeperUI.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [ntuser] C:\WINDOWS\system32\drivers\spools.exe
    O4 - HKLM\..\Run: [advap32] C:\WINDOWS\TEMP\3323.tmp/r
    O4 - HKLM\..\RunOnce: [SpybotDeletingA2964] command /c del "C:\WINDOWS\stcloader.exe"
    O4 - HKLM\..\RunOnce: [SpybotDeletingC9082] cmd /c del "C:\WINDOWS\stcloader.exe"
    O4 - HKLM\..\RunOnce: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Program Files\DNA\btdna.exe"
    O4 - HKCU\..\Run: [Utrn] "C:\DOCUME~1\qurja1\MYDOCU~1\CROSOF~1\tracert.exe" -vt yazb
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - HKCU\..\Run: [ntuser] C:\WINDOWS\system32\drivers\spools.exe
    O4 - HKCU\..\RunOnce: [SpybotDeletingB73] command /c del "C:\WINDOWS\stcloader.exe"
    O4 - HKCU\..\RunOnce: [SpybotDeletingD5154] cmd /c del "C:\WINDOWS\stcloader.exe"
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: iPassConnect.lnk = C:\Program Files\iPass\iPassConnect\IPassConnectGUI.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: VPN Client.lnk = ?
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
    O14 - IERESET.INF: START_PAGE_URL=http://graco
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/actives.../as2stubie.cab
    O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} (MSN Games – Buddy Invite) - http://zone.msn.com/BinFrameWork/v10...y.cab55579.cab
    O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) - http://zone.msn.com/binframework/v10...t.cab55579.cab
    O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramewor...o.cab56649.cab
    O16 - DPF: {CAFECAFE-0013-0001-0023-ABCDEFABCDEF} (JInitiator 1.3.1.23) -
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/...sh/swflash.cab
    O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (MSN Games – Game Communicator) - http://zone.msn.com/binframework/v10...y.cab55579.cab
    O16 - DPF: {FF3C5A9F-5A99-4930-80E8-4709194C2AD3} (ZPA_Backgammon Object) - http://zone.msn.com/bingame/zpagames...n.cab55579.cab
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = msp.graco.com
    O17 - HKLM\Software\..\Telephony: DomainName = msp.graco.com
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = msp.graco.com
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = msp.graco.com
    O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = msp.graco.com
    O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = msp.graco.com
    O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = msp.graco.com
    O17 - HKLM\System\CS3\Services\Tcpip\Parameters: SearchList = msp.graco.com
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = msp.graco.com
    O20 - Winlogon Notify: mdc - C:\WINDOWS\SYSTEM32\SsoWindows.dll
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: Cisco Secure Services Client - Cisco Systems - c:\Program Files\Cisco Systems\Cisco Secure Services Client\ConnectionClient.exe
    O23 - Service: Client Update Service for Novell (cusrvc) - Novell, Inc. - C:\WINDOWS\system32\cusrvc.exe
    O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
    O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: Tivoli Endpoint (lcfd) - Unknown owner - C:\Program Files\Tivoli\lcf\bin\w32-ix86\mrt\LCFD.EXE
    O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
    O23 - Service: Tivoli Remote Control Service (TME10RC) - TIVOLI Systems - C:\WINDOWS\RCSERV.EXE
    O23 - Service: Webroot CommAgent Service (WebrootCommAgentService) - Webroot Software, Inc. - C:\Program Files\Webroot\Enterprise\Spy Sweeper\commagent.exe
    O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Enterprise\Spy Sweeper\spysweeper.exe

    --
    End of file - 11148 bytes

  11. #11
    Join Date
    Nov 2007
    Posts
    33
    After running Malwarebyte I was able to run Superantispyware, so I did that too, here's the latest HJT log and the Superantispyware log:

    Superantispyware:

    SUPERAntiSpyware Scan Log
    http://www.superantispyware.com

    Generated 04/27/2008 at 10:25 AM

    Application Version : 4.0.1154

    Core Rules Database Version : 3448
    Trace Rules Database Version: 1440

    Scan type : Complete Scan
    Total Scan Time : 00:54:00

    Memory items scanned : 484
    Memory threats detected : 1
    Registry items scanned : 5489
    Registry threats detected : 6
    File items scanned : 54287
    File threats detected : 42

    Adware.ClickSpring
    C:\DOCUME~1\QURJA1\MYDOCU~1\CROSOF~1\TRACERT.EXE
    C:\DOCUME~1\QURJA1\MYDOCU~1\CROSOF~1\TRACERT.EXE
    [Utrn] C:\DOCUME~1\QURJA1\MYDOCU~1\CROSOF~1\TRACERT.EXE
    C:\DOCUMENTS AND SETTINGS\QURJA1\MY DOCUMENTS\CROSOF~1\TRACERT.EXE

    Transponder Variant BHO
    HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{00000250-0320-4dd4-be4f-7566d2314352}

    Unclassified.Unknown Origin
    HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{13197ace-6851-45c3-a7ff-c281324d5489}
    HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{15651c7c-e812-44a2-a9ac-b467a2233e7d}

    Adware.2020Search
    HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{4e1075f4-eec4-4a86-add7-cd5f52858c31}

    Adware.Second Thought
    HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{965a592f-8efa-4250-8630-7960230792f1}

    Adware.Tracking Cookie
    C:\Documents and Settings\qurja1\Cookies\[email protected][1].txt
    C:\Documents and Settings\qurja1\Cookies\qurja1@kontera[2].txt
    C:\Documents and Settings\qurja1\Cookies\qurja1@1070847646[1].txt
    C:\Documents and Settings\qurja1\Cookies\qurja1@rambler[1].txt
    C:\Documents and Settings\qurja1\Cookies\[email protected][2].txt
    C:\Documents and Settings\qurja1\Cookies\[email protected][1].txt
    C:\Documents and Settings\qurja1\Cookies\qurja1@fastclick[3].txt
    C:\Documents and Settings\qurja1\Cookies\qurja1@advertising[1].txt
    C:\Documents and Settings\qurja1\Cookies\[email protected][2].txt
    C:\Documents and Settings\qurja1\Cookies\qurja1@tribalfusion[1].txt
    C:\Documents and Settings\qurja1\Cookies\qurja1@atdmt[1].txt
    C:\Documents and Settings\qurja1\Cookies\qurja1@list[1].txt
    C:\Documents and Settings\qurja1\Cookies\qurja1@revsci[1].txt
    C:\Documents and Settings\qurja1\Cookies\qurja1@tacoda[2].txt
    C:\Documents and Settings\qurja1\Cookies\qurja1@zedo[2].txt
    C:\Documents and Settings\qurja1\Cookies\qurja1@questionmarket[2].txt
    C:\Documents and Settings\qurja1\Cookies\[email protected][2].txt
    C:\Documents and Settings\qurja1\Cookies\[email protected][2].txt
    C:\Documents and Settings\qurja1\Cookies\qurja1@cgi-bin[1].txt
    C:\Documents and Settings\qurja1\Cookies\qurja1@yadro[1].txt
    C:\Documents and Settings\qurja1\Cookies\qurja1@adrevolver[2].txt
    C:\Documents and Settings\qurja1\Cookies\qurja1@realmedia[1].txt
    C:\Documents and Settings\qurja1\Cookies\qurja1@doubleclick[1].txt
    C:\Documents and Settings\qurja1\Cookies\qurja1@insightexpressai[1].txt
    C:\Documents and Settings\qurja1\Cookies\[email protected][1].txt
    C:\Documents and Settings\qurja1\Cookies\[email protected][1].txt
    C:\Documents and Settings\qurja1\Cookies\qurja1@apmebf[1].txt
    C:\Documents and Settings\qurja1\Cookies\qurja1@burstnet[2].txt
    C:\Documents and Settings\qurja1\Cookies\qurja1@mediaplex[1].txt
    C:\Documents and Settings\qurja1\Cookies\qurja1@adserver[1].txt
    C:\Documents and Settings\qurja1\Cookies\qurja1@tns-counter[1].txt
    C:\Documents and Settings\qurja1\Cookies\qurja1@adbrite[1].txt
    C:\Documents and Settings\qurja1\Cookies\qurja1@adbrite[2].txt
    C:\Documents and Settings\qurja1\Cookies\qurja1@adbrite[3].txt
    C:\Documents and Settings\qurja1\Cookies\qurja1@adbrite[4].txt
    C:\Documents and Settings\qurja1\Cookies\qurja1@collective-media[2].txt
    C:\Documents and Settings\qurja1\Cookies\qurja1@fastclick[1].txt


    Adware.Vundo-Variant/H
    C:\SYSTEM VOLUME INFORMATION\_RESTORE{7319FA81-3903-4F9B-80E2-DA0241D5FDA2}\RP414\A0243737.DLL

    Adware.AdSponsor/ISM
    C:\SYSTEM VOLUME INFORMATION\_RESTORE{7319FA81-3903-4F9B-80E2-DA0241D5FDA2}\RP418\A0253167.EXE




    HJT:

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 10:38:15 AM, on 4/27/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    c:\Program Files\Cisco Systems\Cisco Secure Services Client\ConnectionClient.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
    C:\Program Files\NavNT\defwatch.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Tivoli\lcf\bin\w32-ix86\mrt\LCFD.EXE
    C:\Program Files\NavNT\rtvscan.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\RCSERV.EXE
    C:\Program Files\Webroot\Enterprise\Spy Sweeper\commagent.exe
    C:\Program Files\Webroot\Enterprise\Spy Sweeper\spysweeper.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\sessmgr.exe
    C:\Program Files\Webroot\Enterprise\Spy Sweeper\SSU.EXE
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\Program Files\Apoint\Apoint.exe
    C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
    C:\Program Files\Tivoli\lcf\bin\w32-ix86\mrt\lcfep.exe
    C:\Program Files\Apoint\Apntex.exe
    C:\Program Files\iPass\iPassConnect\downloader\ipccheck.exe
    C:\Program Files\Apoint\HidFind.exe
    C:\Program Files\NavNT\vptray.exe
    C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    C:\WINDOWS\system32\NWTRAY.EXE
    C:\Program Files\Webroot\Enterprise\Spy Sweeper\SpySweeperUI.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\DNA\btdna.exe
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\Program Files\iPass\iPassConnect\IPassConnectGUI.exe
    C:\Program Files\iPass\iPassConnect\iPassConnectEngine.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    C:\Documents and Settings\qurja1\Desktop\HiJackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = file://c:/windows/homepage.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = file://c:/windows/homepage.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = file://c:/windows/homepage.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = file://c:/windows/homepage.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Graco Inc.
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://proxy:8080
    O2 - BHO: (no name) - {00000250-0320-4dd4-be4f-7566d2314352} - (no file)
    O2 - BHO: (no name) - {13197ace-6851-45c3-a7ff-c281324d5489} - (no file)
    O2 - BHO: (no name) - {15651c7c-e812-44a2-a9ac-b467a2233e7d} - (no file)
    O2 - BHO: (no name) - {4e1075f4-eec4-4a86-add7-cd5f52858c31} - (no file)
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: (no name) - {5DF4E179-1574-41FA-95BC-5DB5797509CA} - (no file)
    O2 - BHO: (no name) - {5fa6752a-c4a0-4222-88c2-928ae5ab4966} - (no file)
    O2 - BHO: (no name) - {622cc208-b014-4fe0-801b-874a5e5e403a} - (no file)
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O2 - BHO: StFlex IE Helper - {8334A30C-49E5-489a-B63D-5B927C1EF46E} - C:\Program Files\QdrDrive\QdrDrive15.dll (file missing)
    O2 - BHO: (no name) - {8674aea0-9d3d-11d9-99dc-00600f9a01f1} - (no file)
    O2 - BHO: (no name) - {965a592f-8efa-4250-8630-7960230792f1} - (no file)
    O2 - BHO: (no name) - {9c5b2f29-1f46-4639-a6b4-828942301d3e} - (no file)
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
    O2 - BHO: (no name) - {cf021f40-3e14-23a5-cba2-717765728274} - (no file)
    O2 - BHO: (no name) - {E6BE4D59-51BA-4E3C-86EC-BB858BD5B0DC} - C:\WINDOWS\system32\wvUnLBSK.dll (file missing)
    O2 - BHO: (no name) - {fc3a74e5-f281-4f10-ae1e-733078684f3c} - (no file)
    O2 - BHO: (no name) - {ffff0001-0002-101a-a3c9-08002b2f49fb} - (no file)
    O3 - Toolbar: (no name) - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - (no file)
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
    O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
    O4 - HKLM\..\Run: [lcfep] "C:\Program Files\Tivoli\lcf\bin\w32-ix86\mrt\lcfep.exe"
    O4 - HKLM\..\Run: [SwdisUsrPCN.PC7835] "C:\PROGRA~1\Tivoli\lcf\dat\1\cache\lib\w32-ix86\wdusrpcn.exe" "C:\Program Files\Tivoli\swdis\1\wdusrpcn.env"
    O4 - HKLM\..\Run: [iPCCheck] "C:\Program Files\iPass\iPassConnect\downloader\ipccheck.exe" /startup
    O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    O4 - HKLM\..\Run: [NWTRAY] NWTRAY.EXE
    O4 - HKLM\..\Run: [SpySweeperEnterprise] "C:\Program Files\Webroot\Enterprise\Spy Sweeper\\SpySweeperUI.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [ntuser] C:\WINDOWS\system32\drivers\spools.exe
    O4 - HKLM\..\Run: [advap32] C:\WINDOWS\TEMP\3323.tmp/r
    O4 - HKLM\..\RunOnce: [SpybotDeletingA2964] command /c del "C:\WINDOWS\stcloader.exe"
    O4 - HKLM\..\RunOnce: [SpybotDeletingC9082] cmd /c del "C:\WINDOWS\stcloader.exe"
    O4 - HKLM\..\RunOnce: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Program Files\DNA\btdna.exe"
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - HKCU\..\Run: [ntuser] C:\WINDOWS\system32\drivers\spools.exe
    O4 - HKCU\..\Run: [Utrn] "C:\DOCUME~1\qurja1\MYDOCU~1\CROSOF~1\tracert.exe" -vt yazb
    O4 - HKCU\..\RunOnce: [SpybotDeletingB73] command /c del "C:\WINDOWS\stcloader.exe"
    O4 - HKCU\..\RunOnce: [SpybotDeletingD5154] cmd /c del "C:\WINDOWS\stcloader.exe"
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: iPassConnect.lnk = C:\Program Files\iPass\iPassConnect\IPassConnectGUI.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: VPN Client.lnk = ?
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
    O14 - IERESET.INF: START_PAGE_URL=http://graco
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/actives.../as2stubie.cab
    O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} (MSN Games – Buddy Invite) - http://zone.msn.com/BinFrameWork/v10...y.cab55579.cab
    O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) - http://zone.msn.com/binframework/v10...t.cab55579.cab
    O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramewor...o.cab56649.cab
    O16 - DPF: {CAFECAFE-0013-0001-0023-ABCDEFABCDEF} (JInitiator 1.3.1.23) -
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/...sh/swflash.cab
    O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (MSN Games – Game Communicator) - http://zone.msn.com/binframework/v10...y.cab55579.cab
    O16 - DPF: {FF3C5A9F-5A99-4930-80E8-4709194C2AD3} (ZPA_Backgammon Object) - http://zone.msn.com/bingame/zpagames...n.cab55579.cab
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = msp.graco.com
    O17 - HKLM\Software\..\Telephony: DomainName = msp.graco.com
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = msp.graco.com
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = msp.graco.com
    O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = msp.graco.com
    O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = msp.graco.com
    O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = msp.graco.com
    O17 - HKLM\System\CS3\Services\Tcpip\Parameters: SearchList = msp.graco.com
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = msp.graco.com
    O20 - Winlogon Notify: mdc - C:\WINDOWS\SYSTEM32\SsoWindows.dll
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: Cisco Secure Services Client - Cisco Systems - c:\Program Files\Cisco Systems\Cisco Secure Services Client\ConnectionClient.exe
    O23 - Service: Client Update Service for Novell (cusrvc) - Novell, Inc. - C:\WINDOWS\system32\cusrvc.exe
    O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
    O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: Tivoli Endpoint (lcfd) - Unknown owner - C:\Program Files\Tivoli\lcf\bin\w32-ix86\mrt\LCFD.EXE
    O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
    O23 - Service: Tivoli Remote Control Service (TME10RC) - TIVOLI Systems - C:\WINDOWS\RCSERV.EXE
    O23 - Service: Webroot CommAgent Service (WebrootCommAgentService) - Webroot Software, Inc. - C:\Program Files\Webroot\Enterprise\Spy Sweeper\commagent.exe
    O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Enterprise\Spy Sweeper\spysweeper.exe

    --
    End of file - 11114 bytes

  12. #12
    Join Date
    Dec 2007
    Location
    Daly City, CA
    Posts
    22,550
    *** Is Windows firewall on?

    *** You need to update your Java:
    http://java.sun.com/javase/downloads/index.jsp
    Java Runtime Environment (JRE) 6 Update 6
    Uninstall all previous versions of Java through Add\Remove.

    *** Disable TeaTimer, as it'll interfere with the cleaning process:
    Right click Spybot's TeaTimer System Tray Icon.
    Click Exit Spybot-S&D Resident.
    TeaTimer closes.

    1. Print this post out, since you won't have an access to it, at some point.

    2. Close all windows, except for HijackThis.

    3. Put a checkmark next to the following HijackThis entries (some entries will be checkmarked to disable unnecessary startups; in those cases (marked with *), no actual program will be removed):

    - O2 - BHO: (no name) - {00000250-0320-4dd4-be4f-7566d2314352} - (no file)
    - O2 - BHO: (no name) - {13197ace-6851-45c3-a7ff-c281324d5489} - (no file)
    - O2 - BHO: (no name) - {15651c7c-e812-44a2-a9ac-b467a2233e7d} - (no file)
    - O2 - BHO: (no name) - {4e1075f4-eec4-4a86-add7-cd5f52858c31} - (no file)
    - O2 - BHO: (no name) - {5DF4E179-1574-41FA-95BC-5DB5797509CA} - (no file)
    - O2 - BHO: (no name) - {5fa6752a-c4a0-4222-88c2-928ae5ab4966} - (no file)
    - O2 - BHO: (no name) - {622cc208-b014-4fe0-801b-874a5e5e403a} - (no file)
    - O2 - BHO: StFlex IE Helper - {8334A30C-49E5-489a-B63D-5B927C1EF46E} - C:\Program Files\QdrDrive\QdrDrive15.dll (file missing)
    - O2 - BHO: (no name) - {8674aea0-9d3d-11d9-99dc-00600f9a01f1} - (no file)
    - O2 - BHO: (no name) - {965a592f-8efa-4250-8630-7960230792f1} - (no file)
    - O2 - BHO: (no name) - {9c5b2f29-1f46-4639-a6b4-828942301d3e} - (no file)
    - O2 - BHO: (no name) - {E6BE4D59-51BA-4E3C-86EC-BB858BD5B0DC} - C:\WINDOWS\system32\wvUnLBSK.dll (file missing)
    - O2 - BHO: (no name) - {fc3a74e5-f281-4f10-ae1e-733078684f3c} - (no file)
    - O2 - BHO: (no name) - {ffff0001-0002-101a-a3c9-08002b2f49fb} - (no file)
    - O3 - Toolbar: (no name) - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - (no file)
    - *O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    - O4 - HKLM\..\Run: [ntuser] C:\WINDOWS\system32\drivers\spools.exe
    - O4 - HKLM\..\Run: [advap32] C:\WINDOWS\TEMP\3323.tmp/r
    - O4 - HKLM\..\RunOnce: [SpybotDeletingA2964] command /c del "C:\WINDOWS\stcloader.exe"
    - O4 - HKLM\..\RunOnce: [SpybotDeletingC9082] cmd /c del "C:\WINDOWS\stcloader.exe"
    - O4 - HKCU\..\Run: [ntuser] C:\WINDOWS\system32\drivers\spools.exe
    - O4 - HKCU\..\RunOnce: [SpybotDeletingB73] command /c del "C:\WINDOWS\stcloader.exe"
    - O4 - HKCU\..\RunOnce: [SpybotDeletingD5154] cmd /c del "C:\WINDOWS\stcloader.exe"
    - *O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    - O4 - Global Startup: VPN Client.lnk = ?
    - O14 - IERESET.INF: START_PAGE_URL=http://graco
    - if you don't know msp.graco.com, checkmark all nine O17 entries



    4. Click on Fix checked button.

    5. Restart your computer in Safe Mode (keep tapping F8 key, when your computer starts, until menu appears)

    6. Open Windows Explorer. Go Tools>Folder Options>View tab, put a checkmark next to Show hidden files, and folders.

    7. Delete following files/folders (if present):

    - spools.exe file from C:\WINDOWS\system32\drivers
    - 3323.tmp file from C:\WINDOWS\TEMP
    - stcloader.exe file from C:\WINDOWS

    8. Restart in Normal Mode.

    9. Post new HijackThis log.

  13. #13
    Join Date
    Nov 2007
    Posts
    33
    Not sure about windows firewall, how do I check that? I did what you listed, but I'm still not able to boot up in safe mode, I get the alt-ctrl-delete prompt, then enter my user name and password, but I get an error saying I couldn't log on and to make sure my user name and domain are correct.

    I didn't find any of the 3 files you listed, but I do get a ton of pop-ups from Spybot notifying me of attempted registry changes, and the one I got when I booted up after this says "Spybot has detected an important registry entry that has been changed" and it lists c:\windowssystem32\drivers\spools.exe as the entry, for what that's worth.

    Also, I'm not able to run IE, I get an error saying "cannot find file ///C:/windows/homepage.html", but whenever I shut down to reboot I get a few pop-ups saying IE isn't responding so I click on the "end now" button, not sure if that means anything either.

    I do know Graco, that's the company I work for, so I assume those are OK.

    Here's the latest HJT log, thanks again for your help:

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 3:44:42 PM, on 4/27/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    c:\Program Files\Cisco Systems\Cisco Secure Services Client\ConnectionClient.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
    C:\Program Files\NavNT\defwatch.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Tivoli\lcf\bin\w32-ix86\mrt\LCFD.EXE
    C:\Program Files\NavNT\rtvscan.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\RCSERV.EXE
    C:\Program Files\Webroot\Enterprise\Spy Sweeper\commagent.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Webroot\Enterprise\Spy Sweeper\spysweeper.exe
    C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\Program Files\Apoint\Apoint.exe
    C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
    C:\Program Files\Tivoli\lcf\bin\w32-ix86\mrt\lcfep.exe
    C:\Program Files\Apoint\Apntex.exe
    C:\Program Files\Apoint\HidFind.exe
    C:\Program Files\iPass\iPassConnect\downloader\ipccheck.exe
    C:\Program Files\NavNT\vptray.exe
    C:\WINDOWS\system32\NWTRAY.EXE
    C:\Program Files\Webroot\Enterprise\Spy Sweeper\SpySweeperUI.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\DNA\btdna.exe
    C:\Program Files\iPass\iPassConnect\IPassConnectGUI.exe
    C:\Program Files\iPass\iPassConnect\iPassConnectEngine.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\qurja1\Desktop\HiJackThis.exe
    C:\WINDOWS\system32\NOTEPAD.EXE

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = file://c:/windows/homepage.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = file://c:/windows/homepage.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = file://c:/windows/homepage.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = file://c:/windows/homepage.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Graco Inc.
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://proxy:8080
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
    O2 - BHO: (no name) - {8334A30C-49E5-489a-B63D-5B927C1EF46E} - (no file)
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
    O2 - BHO: (no name) - {cf021f40-3e14-23a5-cba2-717765728274} - (no file)
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
    O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
    O4 - HKLM\..\Run: [lcfep] "C:\Program Files\Tivoli\lcf\bin\w32-ix86\mrt\lcfep.exe"
    O4 - HKLM\..\Run: [SwdisUsrPCN.PC7835] "C:\PROGRA~1\Tivoli\lcf\dat\1\cache\lib\w32-ix86\wdusrpcn.exe" "C:\Program Files\Tivoli\swdis\1\wdusrpcn.env"
    O4 - HKLM\..\Run: [iPCCheck] "C:\Program Files\iPass\iPassConnect\downloader\ipccheck.exe" /startup
    O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe"
    O4 - HKLM\..\Run: [NWTRAY] NWTRAY.EXE
    O4 - HKLM\..\Run: [SpySweeperEnterprise] "C:\Program Files\Webroot\Enterprise\Spy Sweeper\\SpySweeperUI.exe"
    O4 - HKLM\..\RunOnce: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Program Files\DNA\btdna.exe"
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - HKCU\..\Run: [Utrn] "C:\DOCUME~1\qurja1\MYDOCU~1\CROSOF~1\tracert.exe" -vt yazb
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: iPassConnect.lnk = C:\Program Files\iPass\iPassConnect\IPassConnectGUI.exe
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/actives.../as2stubie.cab
    O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} (MSN Games – Buddy Invite) - http://zone.msn.com/BinFrameWork/v10...y.cab55579.cab
    O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) - http://zone.msn.com/binframework/v10...t.cab55579.cab
    O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramewor...o.cab56649.cab
    O16 - DPF: {CAFECAFE-0013-0001-0023-ABCDEFABCDEF} (JInitiator 1.3.1.23) -
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/...sh/swflash.cab
    O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (MSN Games – Game Communicator) - http://zone.msn.com/binframework/v10...y.cab55579.cab
    O16 - DPF: {FF3C5A9F-5A99-4930-80E8-4709194C2AD3} (ZPA_Backgammon Object) - http://zone.msn.com/bingame/zpagames...n.cab55579.cab
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = msp.graco.com
    O17 - HKLM\Software\..\Telephony: DomainName = msp.graco.com
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = msp.graco.com
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = msp.graco.com
    O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = msp.graco.com
    O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = msp.graco.com
    O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = msp.graco.com
    O17 - HKLM\System\CS3\Services\Tcpip\Parameters: SearchList = msp.graco.com
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = msp.graco.com
    O20 - Winlogon Notify: hgGvSIxY - C:\WINDOWS\
    O20 - Winlogon Notify: mdc - C:\WINDOWS\SYSTEM32\SsoWindows.dll
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: Cisco Secure Services Client - Cisco Systems - c:\Program Files\Cisco Systems\Cisco Secure Services Client\ConnectionClient.exe
    O23 - Service: Client Update Service for Novell (cusrvc) - Novell, Inc. - C:\WINDOWS\system32\cusrvc.exe
    O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
    O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: Tivoli Endpoint (lcfd) - Unknown owner - C:\Program Files\Tivoli\lcf\bin\w32-ix86\mrt\LCFD.EXE
    O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
    O23 - Service: Tivoli Remote Control Service (TME10RC) - TIVOLI Systems - C:\WINDOWS\RCSERV.EXE
    O23 - Service: Webroot CommAgent Service (WebrootCommAgentService) - Webroot Software, Inc. - C:\Program Files\Webroot\Enterprise\Spy Sweeper\commagent.exe
    O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Enterprise\Spy Sweeper\spysweeper.exe

    --
    End of file - 9164 bytes

  14. #14
    Join Date
    Dec 2007
    Location
    Daly City, CA
    Posts
    22,550
    Not sure about windows firewall, how do I check that?
    Start>Control Panel, double click on Windows Firewall, and see, if it says "ON".

    I'm still not able to boot up in safe mode, I get the alt-ctrl-delete prompt
    I don't understand. Do you keep tapping F8 key on restart to get to menu with Safe Mode option?

    I didn't find any of the 3 files you listed
    Did you....Open Windows Explorer. Go Tools>Folder Options>View tab, put a checkmark next to Show hidden files, and folders?

    I do get a ton of pop-ups from Spybot notifying me of attempted registry changes
    Did you allow them? You should have.

    I'm not able to run IE
    How do you post

    I do know Graco, that's the company I work for, so I assume those are OK.
    Sure thing.

    Open HJT, and checkmark following lines:
    - O2 - BHO: (no name) - {8334A30C-49E5-489a-B63D-5B927C1EF46E} - (no file)
    - O2 - BHO: (no name) - {cf021f40-3e14-23a5-cba2-717765728274} - (no file)

    Click Fix checked button.

    Restart computer, answer my questions, and post new HJT log.

  15. #15
    Join Date
    Nov 2007
    Posts
    33
    I'm not sure about the firewall, how do I check that?

    I did what you listed, except I'm still not able to boot up in safe mode, I get the alt-ctr-delete prompt to bring up the login box, enter my user name and password, and I get an error saying I can't be logged in, and to check my user name and domain. I have to restart and let it boot up normally to get it running.

    I didn't find any of the 3 files yoyu listed to look for, but I've been getting pop-ups from Spybot regarding registry changes, and when I booted this time I got one saying "spybot has detected an important registry entry that has been changed" and it lists c:\windows\system32\drivers\spools.exe as the file. It asks whether I want to allow or deny it.


    I'm also not able to run IE, when I try to launch it, I get an error saying "cannot find file:///c:/windows/homepage/html. Make sure path or internet address is correct." Not sure if that means anything important. I also get a few of those "this program is not responding" for IE when I shut down, and I just click on the "end now" button.

    Also, for what it's worth, when all this started happening Acrobat reader kept starting up with a blank page for no reason, and when I tried to close it, I got the same "not responding" box and have to click on "end now".

    Here's the latest HJT log, thanks agains for your help.

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 5:06:46 PM, on 4/27/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    c:\Program Files\Cisco Systems\Cisco Secure Services Client\ConnectionClient.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
    C:\Program Files\NavNT\defwatch.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Tivoli\lcf\bin\w32-ix86\mrt\LCFD.EXE
    C:\Program Files\NavNT\rtvscan.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\RCSERV.EXE
    C:\Program Files\Webroot\Enterprise\Spy Sweeper\commagent.exe
    C:\Program Files\Webroot\Enterprise\Spy Sweeper\spysweeper.exe
    C:\WINDOWS\system32\sessmgr.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\Program Files\Apoint\Apoint.exe
    C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
    C:\Program Files\Tivoli\lcf\bin\w32-ix86\mrt\lcfep.exe
    C:\Program Files\Apoint\HidFind.exe
    C:\Program Files\Apoint\Apntex.exe
    C:\Program Files\iPass\iPassConnect\downloader\ipccheck.exe
    C:\Program Files\NavNT\vptray.exe
    C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe
    C:\WINDOWS\system32\NWTRAY.EXE
    C:\Program Files\Webroot\Enterprise\Spy Sweeper\SpySweeperUI.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\DNA\btdna.exe
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    C:\Program Files\iPass\iPassConnect\IPassConnectGUI.exe
    C:\Program Files\iPass\iPassConnect\iPassConnectEngine.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Microsoft Office\Office\WINWORD.EXE
    C:\Documents and Settings\qurja1\Desktop\HiJackThis.exe
    C:\WINDOWS\system32\NOTEPAD.EXE
    C:\WINDOWS\TEMP\msupdate_7392571.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = file://c:/windows/homepage.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = file://c:/windows/homepage.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = file://c:/windows/homepage.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = file://c:/windows/homepage.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Graco Inc.
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://proxy:8080
    O2 - BHO: (no name) - {00000250-0320-4dd4-be4f-7566d2314352} - (no file)
    O2 - BHO: (no name) - {13197ace-6851-45c3-a7ff-c281324d5489} - (no file)
    O2 - BHO: (no name) - {15651c7c-e812-44a2-a9ac-b467a2233e7d} - (no file)
    O2 - BHO: (no name) - {4e1075f4-eec4-4a86-add7-cd5f52858c31} - (no file)
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: (no name) - {5DF4E179-1574-41FA-95BC-5DB5797509CA} - (no file)
    O2 - BHO: (no name) - {5fa6752a-c4a0-4222-88c2-928ae5ab4966} - (no file)
    O2 - BHO: (no name) - {622cc208-b014-4fe0-801b-874a5e5e403a} - (no file)
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
    O2 - BHO: (no name) - {8334A30C-49E5-489a-B63D-5B927C1EF46E} - (no file)
    O2 - BHO: (no name) - {8674aea0-9d3d-11d9-99dc-00600f9a01f1} - (no file)
    O2 - BHO: (no name) - {965a592f-8efa-4250-8630-7960230792f1} - (no file)
    O2 - BHO: (no name) - {9c5b2f29-1f46-4639-a6b4-828942301d3e} - (no file)
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
    O2 - BHO: (no name) - {cf021f40-3e14-23a5-cba2-717765728274} - (no file)
    O2 - BHO: (no name) - {E6BE4D59-51BA-4E3C-86EC-BB858BD5B0DC} - (no file)
    O2 - BHO: (no name) - {fc3a74e5-f281-4f10-ae1e-733078684f3c} - (no file)
    O2 - BHO: (no name) - {ffff0001-0002-101a-a3c9-08002b2f49fb} - (no file)
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
    O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
    O4 - HKLM\..\Run: [lcfep] "C:\Program Files\Tivoli\lcf\bin\w32-ix86\mrt\lcfep.exe"
    O4 - HKLM\..\Run: [SwdisUsrPCN.PC7835] "C:\PROGRA~1\Tivoli\lcf\dat\1\cache\lib\w32-ix86\wdusrpcn.exe" "C:\Program Files\Tivoli\swdis\1\wdusrpcn.env"
    O4 - HKLM\..\Run: [iPCCheck] "C:\Program Files\iPass\iPassConnect\downloader\ipccheck.exe" /startup
    O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe"
    O4 - HKLM\..\Run: [NWTRAY] NWTRAY.EXE
    O4 - HKLM\..\Run: [SpySweeperEnterprise] "C:\Program Files\Webroot\Enterprise\Spy Sweeper\\SpySweeperUI.exe"
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Program Files\DNA\btdna.exe"
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - HKCU\..\Run: [Utrn] "C:\DOCUME~1\qurja1\MYDOCU~1\CROSOF~1\tracert.exe" -vt yazb
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: iPassConnect.lnk = C:\Program Files\iPass\iPassConnect\IPassConnectGUI.exe
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/actives.../as2stubie.cab
    O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} (MSN Games – Buddy Invite) - http://zone.msn.com/BinFrameWork/v10...y.cab55579.cab
    O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) - http://zone.msn.com/binframework/v10...t.cab55579.cab
    O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramewor...o.cab56649.cab
    O16 - DPF: {CAFECAFE-0013-0001-0023-ABCDEFABCDEF} (JInitiator 1.3.1.23) -
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/...sh/swflash.cab
    O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (MSN Games – Game Communicator) - http://zone.msn.com/binframework/v10...y.cab55579.cab
    O16 - DPF: {FF3C5A9F-5A99-4930-80E8-4709194C2AD3} (ZPA_Backgammon Object) - http://zone.msn.com/bingame/zpagames...n.cab55579.cab
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = msp.graco.com
    O17 - HKLM\Software\..\Telephony: DomainName = msp.graco.com
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = msp.graco.com
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = msp.graco.com
    O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = msp.graco.com
    O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = msp.graco.com
    O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = msp.graco.com
    O17 - HKLM\System\CS3\Services\Tcpip\Parameters: SearchList = msp.graco.com
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = msp.graco.com
    O20 - Winlogon Notify: hgGvSIxY - C:\WINDOWS\
    O20 - Winlogon Notify: mdc - C:\WINDOWS\SYSTEM32\SsoWindows.dll
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: Cisco Secure Services Client - Cisco Systems - c:\Program Files\Cisco Systems\Cisco Secure Services Client\ConnectionClient.exe
    O23 - Service: Client Update Service for Novell (cusrvc) - Novell, Inc. - C:\WINDOWS\system32\cusrvc.exe
    O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
    O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: Tivoli Endpoint (lcfd) - Unknown owner - C:\Program Files\Tivoli\lcf\bin\w32-ix86\mrt\LCFD.EXE
    O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
    O23 - Service: Tivoli Remote Control Service (TME10RC) - TIVOLI Systems - C:\WINDOWS\RCSERV.EXE
    O23 - Service: Webroot CommAgent Service (WebrootCommAgentService) - Webroot Software, Inc. - C:\Program Files\Webroot\Enterprise\Spy Sweeper\commagent.exe
    O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Enterprise\Spy Sweeper\spysweeper.exe

    --
    End of file - 10240 bytes
    Last edited by jokerbob; April 27th, 2008 at 06:09 PM.

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