Task Manager is disabled by a virus!
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Thread: Task Manager is disabled by a virus!

  1. #1
    Join Date
    Apr 2008
    Posts
    9

    Task Manager is disabled by a virus!

    My wallpaper has been replaced with "Warning: Spyware threat has been detected on your PC". I also cannot get to task manager. It says it has been disabled by the system administrator. When I go to regedit to enable it, as soon as I do it changes back to disabled. I have run superanti spyware and mallwarebytes and each time I do it cleans the viruses but then they come right back.

    I am running window xp and need help getting rid of this stuff..

  2. #2
    Join Date
    Apr 2005
    Location
    Maryland, USA
    Posts
    17,806
    Welcome to VirtualDr

    Please follow the instructions on this VirtualDr page:
    http://discussions.virtualdr.com/sho...d.php?t=167915

  3. #3
    Join Date
    Apr 2008
    Posts
    9

    Completed recommendations but still have problems

    I have done everything on the recommendations sheet and have posted the results of two of the online scans and the hijackhis below. On all of the virus scans I downloaded and ran, each time it would find and delete the viruses and before I could run the next one they would be back....

    Please let me know what else I need to do.


    eTrust Antivirus Web Scanner
    Virus Scanner - CA

    Scan Results: 65475 strFilesScanned strOneVirusDetected

    File Infection Status Path
    wmsdkns.exe Win32/VMalum.COVR cannotDeleteText C:\WINDOWS\system32\



    BitDefender Online Scanner



    Scan report generated at: Thu, Apr 17, 2008 - 10:53:24





    Scan path: C:\;D:\;E:\;F:\;







    Statistics

    Time
    01:02:40

    Files
    303264

    Folders
    7490

    Boot Sectors
    6

    Archives
    4491

    Packed Files
    17428




    Results

    Identified Viruses
    6

    Infected Files
    12

    Suspect Files
    1

    Warnings
    0

    Disinfected
    0

    Deleted Files
    17




    Engines Info

    Virus Definitions
    1155749

    Engine build
    AVCORE v1.0 (build 2422) (i386) (Sep 25 2007 08:26:36)

    Scan plugins
    16

    Archive plugins
    41

    Unpack plugins
    7

    E-mail plugins
    6

    System plugins
    5




    Scan Settings

    First Action
    Disinfect

    Second Action
    Delete

    Heuristics
    Yes

    Enable Warnings
    Yes

    Scanned Extensions
    *;

    Exclude Extensions


    Scan Emails
    Yes

    Scan Archives
    Yes

    Scan Packed
    Yes

    Scan Files
    Yes

    Scan Boot
    Yes




    Scanned File
    Status

    C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\043C0000\4C3E41BA.VBN=>(Quarantine-PE)=>(RAR Sfx o)=>whAgent.exe
    Detected with: Spyware.464

    C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\043C0000\4C3E41BA.VBN=>(Quarantine-PE)=>(RAR Sfx o)=>whAgent.exe
    Deleted

    C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\043C0000\4C3E41BA.VBN=>(Quarantine-PE)=>(RAR Sfx o)
    Update failed

    C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\043C0000\4C3E41BA.VBN=>(Quarantine-PE)=>(RAR Sfx o)=>whInstaller.exe
    Detected with: Adware.Webhancer.BI

    C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\043C0000\4C3E41BA.VBN=>(Quarantine-PE)=>(RAR Sfx o)=>whInstaller.exe
    Deleted

    C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\043C0000\4C3E41BA.VBN=>(Quarantine-PE)=>(RAR Sfx o)
    Update failed

    C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\043C0000\4C3E41BA.VBN=>(Quarantine-PE)=>(RAR Sfx o)=>webhdll.dll
    Detected with: Adware.Webhancer.BI

    C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\043C0000\4C3E41BA.VBN=>(Quarantine-PE)=>(RAR Sfx o)=>webhdll.dll
    Deleted

    C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\043C0000\4C3E41BA.VBN=>(Quarantine-PE)=>(RAR Sfx o)
    Update failed

    C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\043C0000\4C3E41BA.VBN=>(Quarantine-PE)=>(RAR Sfx o)=>whiehlpr.dll
    Detected with: Dialer.Generic.10254

    C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\043C0000\4C3E41BA.VBN=>(Quarantine-PE)=>(RAR Sfx o)=>whiehlpr.dll
    Disinfection failed

    C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\043C0000\4C3E41BA.VBN=>(Quarantine-PE)=>(RAR Sfx o)=>whiehlpr.dll
    Deleted

    C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\043C0000\4C3E41BA.VBN=>(Quarantine-PE)=>(RAR Sfx o)
    Update failed

    C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\058C0000\4D8E4082.VBN=>(Quarantine-PE)
    Detected with: Adware.Rabio.A

    C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\058C0000\4D8E4082.VBN=>(Quarantine-PE)
    Disinfection failed

    C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\058C0000\4D8E4082.VBN=>(Quarantine-PE)
    Deleted

    C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0C140000\4C15513C.VBN=>(Quarantine-PE)
    Detected with: Adware.Webhancer.BI

    C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0C140000\4C15513C.VBN=>(Quarantine-PE)
    Deleted

    C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0C140000\4C15513D.VBN=>(Quarantine-PE)
    Detected with: Spyware.464

    C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0C140000\4C15513D.VBN=>(Quarantine-PE)
    Deleted

    C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0C140000\4C15513E.VBN=>(Quarantine-PE)
    Detected with: Dialer.Generic.10254

    C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0C140000\4C15513E.VBN=>(Quarantine-PE)
    Disinfection failed

    C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0C140000\4C15513E.VBN=>(Quarantine-PE)
    Deleted

    C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0C140000\4C15513F.VBN=>(Quarantine-PE)
    Detected with: Adware.Webhancer.BI

    C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0C140000\4C15513F.VBN=>(Quarantine-PE)
    Deleted

    C:\Documents and Settings\ElizabethS\Application Data\ECURIT~1\taskmgr.exe
    Infected with: Trojan.Dropper.RQU

    C:\Documents and Settings\ElizabethS\Application Data\ECURIT~1\taskmgr.exe
    Disinfection failed

    C:\Documents and Settings\ElizabethS\Application Data\ECURIT~1\taskmgr.exe
    Deleted

    C:\Documents and Settings\ElizabethS\Local Settings\Temp\bbbnew.exe
    Suspected of: Generic.Malware.dld!.67753762

    C:\Documents and Settings\ElizabethS\Local Settings\Temp\bbbnew.exe
    Disinfection failed

    C:\Documents and Settings\ElizabethS\Local Settings\Temp\bbbnew.exe
    Deleted

    C:\WINDOWS\lfn.exe
    Infected with: Trojan.Downloader.VB.VQL

    C:\WINDOWS\lfn.exe
    Disinfection failed

    C:\WINDOWS\lfn.exe
    Deleted

    C:\WINDOWS\system32\wmsdkns.exe
    Infected with: Trojan.Downloader.VB.VQL

    C:\WINDOWS\system32\wmsdkns.exe
    Disinfection failed

    C:\WINDOWS\system32\wmsdkns.exe
    Delete failed




    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 4:07:05 PM, on 4/17/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Windows Defender\MsMpEng.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\wmsdkns.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Symantec AntiVirus\DefWatch.exe
    C:\WINDOWS\system32\LxrJD31s.exe
    C:\WINDOWS\winself.exe
    C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
    C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Symantec AntiVirus\Rtvscan.exe
    C:\Program Files\Viewpoint\Common\ViewpointService.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
    C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
    C:\WINDOWS\stsystra.exe
    C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
    C:\Program Files\Dell\QuickSet\quickset.exe
    C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\Program Files\Dell\Media Experience\DMXLauncher.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\PROGRA~1\SYMANT~1\VPTray.exe
    C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
    C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\Program Files\SpyNoMore\SNM.exe
    C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\NetWaiting\netWaiting.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\AIM6\aim6.exe
    C:\Program Files\DellSupport\DSAgnt.exe
    C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
    C:\Program Files\Common Files\AOL\Loader\aolload.exe
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Program Files\Cisco Systems\Clean Access Agent\CCAAgent.exe
    C:\Program Files\Nikon\NkView5\NkvMon.exe
    C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
    C:\Program Files\AIM6\aolsoftware.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Java\jre1.6.0_02\bin\jucheck.exe
    C:\WINDOWS\system32\notepad.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
    F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\wmsdkns.exe,
    O2 - BHO: (no name) - {00000250-0320-4dd4-be4f-7566d2314352} - (no file)
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {13197ace-6851-45c3-a7ff-c281324d5489} - (no file)
    O2 - BHO: (no name) - {15651c7c-e812-44a2-a9ac-b467a2233e7d} - (no file)
    O2 - BHO: (no name) - {33952401-94F0-4904-8661-2393E5226998} - (no file)
    O2 - BHO: (no name) - {4e1075f4-eec4-4a86-add7-cd5f52858c31} - (no file)
    O2 - BHO: (no name) - {4e7bd74f-2b8d-469e-92c6-ce7eb590a94d} - (no file)
    O2 - BHO: (no name) - {5929cd6e-2062-44a4-b2c5-2c7e78fbab38} - (no file)
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: (no name) - {5dafd089-24b1-4c5e-bd42-8ca72550717b} - (no file)
    O2 - BHO: (no name) - {5fa6752a-c4a0-4222-88c2-928ae5ab4966} - (no file)
    O2 - BHO: (no name) - {622cc208-b014-4fe0-801b-874a5e5e403a} - (no file)
    O2 - BHO: (no name) - {8674aea0-9d3d-11d9-99dc-00600f9a01f1} - (no file)
    O2 - BHO: (no name) - {965a592f-8efa-4250-8630-7960230792f1} - (no file)
    O2 - BHO: (no name) - {9c5b2f29-1f46-4639-a6b4-828942301d3e} - (no file)
    O2 - BHO: (no name) - {cf021f40-3e14-23a5-cba2-717765728274} - (no file)
    O2 - BHO: Browser protection - {FB9FFB4B-9680-4256-8178-5ECDB2C19B23} - C:\PROGRA~1\SPYNOM~1\SNMIEG~1.DLL
    O2 - BHO: (no name) - {fc3a74e5-f281-4f10-ae1e-733078684f3c} - (no file)
    O2 - BHO: (no name) - {ffff0001-0002-101a-a3c9-08002b2f49fb} - (no file)
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
    O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
    O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
    O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
    O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
    O4 - HKLM\..\Run: [ShowLOMControl] 
    O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
    O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
    O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
    O4 - HKLM\..\Run: [SNM] C:\Program Files\SpyNoMore\SNM.exe /startup
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
    O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
    O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
    O4 - Global Startup: Adobe Gamma Loader.lnk = ?
    O4 - Global Startup: Clean Access Agent.lnk = C:\Program Files\Cisco Systems\Clean Access Agent\CCAAgentLauncher.exe
    O4 - Global Startup: Digital Line Detect.lnk = ?
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView5\NkvMon.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
    O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
    O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/ho...vex/hcImpl.cab
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
    O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/reso...an8/oscan8.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1187464559281
    O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www.ca.com/us/securityadvisor...fo/webscan.cab
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
    O20 - Winlogon Notify: dchubbja - dchubbja.dll (file missing)
    O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
    O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
    O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
    O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Lexar JD31 (LxrJD31s) - Unknown owner - C:\WINDOWS\SYSTEM32\LxrJD31s.exe
    O23 - Service: MSSysInterv (MSSysInterv1) - Unknown owner - C:\WINDOWS\winself.exe
    O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
    O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
    O23 - Service: Intel(R) PROSet/Wireless SSO Service (WLANKEEPER) - Intel(R) Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

    --
    End of file - 12467 bytes

  4. #4
    Join Date
    Dec 2007
    Location
    Daly City, CA
    Posts
    22,550
    Print these instructions out.

    1. Download SUPERAntiSpyware Free for Home Users:
    http://www.superantispyware.com/

    * Double-click SUPERAntiSpyware.exe and use the default settings for installation.
    * An icon will be created on your desktop. Double-click that icon to launch the program.
    * If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here: http://www.superantispyware.com/definitions.html.)
    * Close SUPERAntiSpyware.

    Restart computer in Safe Mode.
    To enter Safe Mode, restart computer, and keep tapping F8 key, until menu appears; select Safe Mode; you'll see "Safe Mode" in all four corners of your screen

    * Open SUPERAntiSpyware.
    * Under "Configuration and Preferences", click the Preferences button.
    * Click the Scanning Control tab.
    * Under Scanner Options make sure the following are checked (leave all others unchecked):
    o Close browsers before scanning.
    o Scan for tracking cookies.
    o Terminate memory threats before quarantining.
    * Click the "Close" button to leave the control center screen.
    * Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
    * On the left, make sure you check C:\Fixed Drive.
    * On the right, under "Complete Scan", choose Perform Complete Scan.
    * Click "Next" to start the scan. Please be patient while it scans your computer.
    * After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
    * Make sure everything has a checkmark next to it and click "Next".
    * A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
    * If asked if you want to reboot, click "Yes".
    * To retrieve the removal information after reboot, launch SUPERAntispyware again.
    o Click Preferences, then click the Statistics/Logs tab.
    o Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    o If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    o Please copy and paste the Scan Log results in your next reply.
    * Click Close to exit the program.
    Post SUPERAntiSpyware log.

    RESTART COMPUTER!

    2. Download Malwarebytes' Anti-Malware: http://www.majorgeeks.com/Malwarebyt...are_d5756.html to your desktop.

    * Double-click mbam-setup.exe and follow the prompts to install the program.
    * At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
    * If an update is found, it will download and install the latest version.
    * Once the program has loaded, select Perform full scan, then click Scan.
    * When the scan is complete, click OK, then Show Results to view the results.
    * Be sure that everything is checked, and click Remove Selected.
    * When completed, a log will open in Notepad.
    * Post the log back here.

    The log can also be found here:
    C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
    Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

    RESTART COMPUTER!

    3. Post new HijackThis log.

  5. #5
    Join Date
    Apr 2008
    Posts
    9
    SUPERAntiSpyware Scan Log
    http://www.superantispyware.com

    Generated 04/17/2008 at 11:30 PM

    Application Version : 4.0.1154

    Core Rules Database Version : 3412
    Trace Rules Database Version: 1404

    Scan type : Complete Scan
    Total Scan Time : 02:33:54

    Memory items scanned : 182
    Memory threats detected : 0
    Registry items scanned : 5509
    Registry threats detected : 6
    File items scanned : 66269
    File threats detected : 12

    Transponder Variant BHO
    HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{00000250-0320-4dd4-be4f-7566d2314352}

    Unclassified.Unknown Origin
    HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{15651c7c-e812-44a2-a9ac-b467a2233e7d}

    Adware.2020Search
    HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{4e1075f4-eec4-4a86-add7-cd5f52858c31}
    HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{4e7bd74f-2b8d-469e-92c6-ce7eb590a94d}

    Adware.180solutions/SurfAssistant
    HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5dafd089-24b1-4c5e-bd42-8ca72550717b}

    Adware.Second Thought
    HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{965a592f-8efa-4250-8630-7960230792f1}
    C:\WINDOWS\BOKJA.EXE
    C:\WINDOWS\STCLOADER.EXE

    Adware.Tracking Cookie
    C:\Documents and Settings\ElizabethS\Cookies\[email protected][1].txt
    C:\Documents and Settings\ElizabethS\Cookies\[email protected][1].txt
    C:\Documents and Settings\ElizabethS\Cookies\[email protected][2].txt
    C:\Documents and Settings\ElizabethS\Cookies\[email protected][1].txt
    C:\Documents and Settings\ElizabethS\Cookies\elizabeths@html[1].txt
    C:\Documents and Settings\ElizabethS\Cookies\elizabeths@atwola[1].txt
    C:\Documents and Settings\ElizabethS\Cookies\[email protected][1].txt
    C:\Documents and Settings\ElizabethS\Cookies\elizabeths@doubleclick[1].txt
    C:\Documents and Settings\ElizabethS\Cookies\elizabeths@specificclick[1].txt

    Trojan.FakeDrop-2020Search
    C:\WINDOWS\2020SEARCH2.DLL

  6. #6
    Join Date
    Apr 2008
    Posts
    9
    Malwarebytes' Anti-Malware 1.11
    Database version: 646

    Scan type: Full Scan (C:\|)
    Objects scanned: 99083
    Time elapsed: 48 minute(s), 39 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 15
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 36

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{15651c7c-e812-44a2-a9ac-b467a2233e7d} (Adware.123Mania) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{622cc208-b014-4fe0-801b-874a5e5e403a} (Adware.123Mania) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{9c5b2f29-1f46-4639-a6b4-828942301d3e} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{ffff0001-0002-101a-a3c9-08002b2f49fb} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{00000250-0320-4dd4-be4f-7566d2314352} (Fake.Dropped.Malware.Renos) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{13197ace-6851-45c3-a7ff-c281324d5489} (Fake.Dropped.Malware.Renos) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{4e1075f4-eec4-4a86-add7-cd5f52858c31} (Fake.Dropped.Malware.Renos) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{4e7bd74f-2b8d-469e-92c6-ce7eb590a94d} (Fake.Dropped.Malware.Renos) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5929cd6e-2062-44a4-b2c5-2c7e78fbab38} (Fake.Dropped.Malware.Renos) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5dafd089-24b1-4c5e-bd42-8ca72550717b} (Fake.Dropped.Malware.Renos) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5fa6752a-c4a0-4222-88c2-928ae5ab4966} (Fake.Dropped.Malware.Renos) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{8674aea0-9d3d-11d9-99dc-00600f9a01f1} (Fake.Dropped.Malware.Renos) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{965a592f-8efa-4250-8630-7960230792f1} (Fake.Dropped.Malware.Renos) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{cf021f40-3e14-23a5-cba2-717765728274} (Fake.Dropped.Malware.Renos) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{fc3a74e5-f281-4f10-ae1e-733078684f3c} (Fake.Dropped.Malware.Renos) -> Quarantined and deleted successfully.

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    C:\Program Files\WildTangent\Apps\GameChannel\Games\26D2C2C3-CF14-4ED7-B1FC-0BE64AFBA3B3\DMXGameLaunch.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
    C:\WINDOWS\avifile32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
    C:\WINDOWS\avisynthex32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
    C:\WINDOWS\aviwrap32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
    C:\WINDOWS\bjam.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
    C:\WINDOWS\bokja.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
    C:\WINDOWS\browserad.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
    C:\WINDOWS\cdsm32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
    C:\WINDOWS\changeurl_30.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
    C:\WINDOWS\didduid.ini (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
    C:\WINDOWS\msa64chk.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
    C:\WINDOWS\msapasrc.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
    C:\WINDOWS\mspphe.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
    C:\WINDOWS\123messenger.per (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
    C:\WINDOWS\mssvr.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
    C:\WINDOWS\ntnut.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
    C:\WINDOWS\saiemod.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
    C:\WINDOWS\shdocpe.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
    C:\WINDOWS\shdocpl.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
    C:\WINDOWS\stcloader.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
    C:\WINDOWS\swin32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
    C:\WINDOWS\voiceip.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
    C:\WINDOWS\winsb.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
    C:\WINDOWS\2020search.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
    C:\WINDOWS\2020search2.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
    C:\WINDOWS\apphelp32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
    C:\WINDOWS\asferror32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
    C:\WINDOWS\asycfilt32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
    C:\WINDOWS\athprxy32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
    C:\WINDOWS\ati2dvaa32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
    C:\WINDOWS\ati2dvag32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
    C:\WINDOWS\audiosrv32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
    C:\WINDOWS\autodisc32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
    C:\WINDOWS\licencia.txt (Malware.Trace) -> Quarantined and deleted successfully.
    C:\WINDOWS\telefonos.txt (Malware.Trace) -> Quarantined and deleted successfully.
    C:\WINDOWS\textos.txt (Malware.Trace) -> Quarantined and deleted successfully.

  7. #7
    Join Date
    Apr 2008
    Posts
    9
    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 12:38:38 AM, on 4/18/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Windows Defender\MsMpEng.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\wmsdkns.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Symantec AntiVirus\DefWatch.exe
    C:\WINDOWS\system32\LxrJD31s.exe
    C:\WINDOWS\winself.exe
    C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
    C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Symantec AntiVirus\Rtvscan.exe
    C:\Program Files\Viewpoint\Common\ViewpointService.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
    C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
    C:\WINDOWS\stsystra.exe
    C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
    C:\Program Files\Dell\QuickSet\quickset.exe
    C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\Program Files\Dell\Media Experience\DMXLauncher.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\PROGRA~1\SYMANT~1\VPTray.exe
    C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
    C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\Program Files\SpyNoMore\SNM.exe
    C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
    C:\Program Files\Symantec AntiVirus\DoScan.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\NetWaiting\netWaiting.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\AIM6\aim6.exe
    C:\Program Files\DellSupport\DSAgnt.exe
    C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    C:\Program Files\Common Files\AOL\Loader\aolload.exe
    C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\system32\wbem\wmiapsrv.exe
    C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\Program Files\Cisco Systems\Clean Access Agent\CCAAgent.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Nikon\NkView5\NkvMon.exe
    C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
    C:\Program Files\AIM6\aolsoftware.exe
    C:\Program Files\AIM6\aolsoftware.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
    F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\wmsdkns.exe,
    O2 - BHO: (no name) - {00000250-0320-4dd4-be4f-7566d2314352} - (no file)
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {13197ace-6851-45c3-a7ff-c281324d5489} - (no file)
    O2 - BHO: (no name) - {15651c7c-e812-44a2-a9ac-b467a2233e7d} - (no file)
    O2 - BHO: (no name) - {33952401-94F0-4904-8661-2393E5226998} - (no file)
    O2 - BHO: (no name) - {4e1075f4-eec4-4a86-add7-cd5f52858c31} - (no file)
    O2 - BHO: (no name) - {4e7bd74f-2b8d-469e-92c6-ce7eb590a94d} - (no file)
    O2 - BHO: (no name) - {5929cd6e-2062-44a4-b2c5-2c7e78fbab38} - (no file)
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: (no name) - {5dafd089-24b1-4c5e-bd42-8ca72550717b} - (no file)
    O2 - BHO: (no name) - {5fa6752a-c4a0-4222-88c2-928ae5ab4966} - (no file)
    O2 - BHO: (no name) - {622cc208-b014-4fe0-801b-874a5e5e403a} - (no file)
    O2 - BHO: (no name) - {8674aea0-9d3d-11d9-99dc-00600f9a01f1} - (no file)
    O2 - BHO: (no name) - {965a592f-8efa-4250-8630-7960230792f1} - (no file)
    O2 - BHO: (no name) - {9c5b2f29-1f46-4639-a6b4-828942301d3e} - (no file)
    O2 - BHO: (no name) - {cf021f40-3e14-23a5-cba2-717765728274} - (no file)
    O2 - BHO: Browser protection - {FB9FFB4B-9680-4256-8178-5ECDB2C19B23} - C:\PROGRA~1\SPYNOM~1\SNMIEG~1.DLL
    O2 - BHO: (no name) - {fc3a74e5-f281-4f10-ae1e-733078684f3c} - (no file)
    O2 - BHO: (no name) - {ffff0001-0002-101a-a3c9-08002b2f49fb} - (no file)
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
    O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
    O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
    O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
    O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
    O4 - HKLM\..\Run: [ShowLOMControl] 
    O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
    O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
    O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
    O4 - HKLM\..\Run: [SNM] C:\Program Files\SpyNoMore\SNM.exe /startup
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
    O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
    O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
    O4 - Global Startup: Adobe Gamma Loader.lnk = ?
    O4 - Global Startup: Clean Access Agent.lnk = C:\Program Files\Cisco Systems\Clean Access Agent\CCAAgentLauncher.exe
    O4 - Global Startup: Digital Line Detect.lnk = ?
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView5\NkvMon.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
    O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
    O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/ho...vex/hcImpl.cab
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
    O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/reso...an8/oscan8.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1187464559281
    O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www.ca.com/us/securityadvisor...fo/webscan.cab
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
    O20 - Winlogon Notify: dchubbja - dchubbja.dll (file missing)
    O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
    O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
    O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
    O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Lexar JD31 (LxrJD31s) - Unknown owner - C:\WINDOWS\SYSTEM32\LxrJD31s.exe
    O23 - Service: MSSysInterv (MSSysInterv1) - Unknown owner - C:\WINDOWS\winself.exe
    O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
    O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
    O23 - Service: Intel(R) PROSet/Wireless SSO Service (WLANKEEPER) - Intel(R) Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

    --
    End of file - 12494 bytes

  8. #8
    Join Date
    Dec 2007
    Location
    Daly City, CA
    Posts
    22,550
    *** You need to update your Java:
    http://java.sun.com/javase/downloads/index.jsp
    #4 - Java Runtime Environment (JRE) 6 Update 6
    Uninstall all previous versions of Java through Add\Remove.

    *** Go Start>Control Panel>Add\Remove, and...
    Uninstall any of the following programs associated with Viewpoint:
    * Viewpoint Manager
    * Viewpoint Media Player
    * Viewpoint Toolbar

    *** Disable Windows Defender, as it'll interfere with cleaning process:
    * Open Windows Defender
    * Click Tools
    * Click General Settings
    * Scroll down to Real Time Protection Options
    * Uncheck Turn on Real Time Protection
    * After you uncheck this, click on the Save button
    * Close Windows Defender

    1. Print this post out, since you won't have an access to it, at some point.

    2. Close all windows, except for HijackThis.

    3. Put a checkmark next to the following HijackThis entries (some entries will be checkmarked to disable unnecessary startups; in those cases (marked with *), no actual program will be removed):

    - R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
    - F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\wmsdkns.exe,
    - O2 - BHO: (no name) - {00000250-0320-4dd4-be4f-7566d2314352} - (no file)
    - O2 - BHO: (no name) - {13197ace-6851-45c3-a7ff-c281324d5489} - (no file)
    - O2 - BHO: (no name) - {15651c7c-e812-44a2-a9ac-b467a2233e7d} - (no file)
    - O2 - BHO: (no name) - {33952401-94F0-4904-8661-2393E5226998} - (no file)
    - O2 - BHO: (no name) - {4e1075f4-eec4-4a86-add7-cd5f52858c31} - (no file)
    - O2 - BHO: (no name) - {4e7bd74f-2b8d-469e-92c6-ce7eb590a94d} - (no file)
    - O2 - BHO: (no name) - {5929cd6e-2062-44a4-b2c5-2c7e78fbab38} - (no file)
    - O2 - BHO: (no name) - {00000250-0320-4dd4-be4f-7566d2314352} - (no file)
    - O2 - BHO: (no name) - {5dafd089-24b1-4c5e-bd42-8ca72550717b} - (no file)
    - O2 - BHO: (no name) - {5fa6752a-c4a0-4222-88c2-928ae5ab4966} - (no file)
    - O2 - BHO: (no name) - {622cc208-b014-4fe0-801b-874a5e5e403a} - (no file)
    - O2 - BHO: (no name) - {8674aea0-9d3d-11d9-99dc-00600f9a01f1} - (no file)
    - O2 - BHO: (no name) - {965a592f-8efa-4250-8630-7960230792f1} - (no file)
    - O2 - BHO: (no name) - {9c5b2f29-1f46-4639-a6b4-828942301d3e} - (no file)
    - O2 - BHO: (no name) - {cf021f40-3e14-23a5-cba2-717765728274} - (no file)
    - O2 - BHO: (no name) - {fc3a74e5-f281-4f10-ae1e-733078684f3c} - (no file)
    - O2 - BHO: (no name) - {ffff0001-0002-101a-a3c9-08002b2f49fb} - (no file)
    - *O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
    - *O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
    - *O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    - *O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
    - *O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    - *O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    - *O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    - *O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    - *O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
    - *O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    - O4 - Global Startup: Adobe Gamma Loader.lnk = ?
    - O4 - Global Startup: Digital Line Detect.lnk = ?
    - *O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    - *O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    - *O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView5\NkvMon.exe
    - *O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
    - O20 - Winlogon Notify: dchubbja - dchubbja.dll (file missing)
    - O23 - Service: MSSysInterv (MSSysInterv1) - Unknown owner - C:\WINDOWS\winself.exe
    - O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe


    4. Click on Fix checked button.

    5. Restart your computer in Safe Mode (keep tapping F8 key, when your computer starts, until meny appears)

    6. Open Windows Explorer. Go Tools>Folder Options>View tab, put a checkmark next to Show hidden files, and folders.

    7. Delete following files/folders (if present):

    - wmsdkns.exe file form C:\WINDOWS\system32
    - winself.exe file from C:\WINDOWS

    8. Restart in Normal Mode.

    9. Post new HijackThis log.

  9. #9
    Join Date
    Apr 2008
    Posts
    9
    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 9:11:20 PM, on 4/20/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Windows Defender\MsMpEng.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Symantec AntiVirus\DefWatch.exe
    C:\WINDOWS\system32\LxrJD31s.exe
    C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
    C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Symantec AntiVirus\Rtvscan.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
    C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
    C:\WINDOWS\stsystra.exe
    C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
    C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\Program Files\Dell\Media Experience\DMXLauncher.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\PROGRA~1\SYMANT~1\VPTray.exe
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\Program Files\SpyNoMore\SNM.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe
    C:\Program Files\NetWaiting\netWaiting.exe
    C:\Program Files\DellSupport\DSAgnt.exe
    C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Program Files\Cisco Systems\Clean Access Agent\CCAAgent.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\system32\wbem\wmiapsrv.exe
    C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
    O2 - BHO: Browser protection - {FB9FFB4B-9680-4256-8178-5ECDB2C19B23} - C:\PROGRA~1\SPYNOM~1\SNMIEG~1.DLL
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
    O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
    O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
    O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
    O4 - HKLM\..\Run: [ShowLOMControl] 
    O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
    O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
    O4 - HKLM\..\Run: [SNM] C:\Program Files\SpyNoMore\SNM.exe /startup
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe"
    O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
    O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
    O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
    O4 - Global Startup: Clean Access Agent.lnk = C:\Program Files\Cisco Systems\Clean Access Agent\CCAAgentLauncher.exe
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\npjpi160_06.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\npjpi160_06.dll
    O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
    O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/ho...vex/hcImpl.cab
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
    O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/reso...an8/oscan8.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1187464559281
    O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www.ca.com/us/securityadvisor...fo/webscan.cab
    O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
    O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
    O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
    O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Lexar JD31 (LxrJD31s) - Unknown owner - C:\WINDOWS\SYSTEM32\LxrJD31s.exe
    O23 - Service: MSSysInterv (MSSysInterv1) - Unknown owner - C:\WINDOWS\winself.exe (file missing)
    O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
    O23 - Service: Intel(R) PROSet/Wireless SSO Service (WLANKEEPER) - Intel(R) Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

    --
    End of file - 8997 bytes

  10. #10
    Join Date
    Dec 2007
    Location
    Daly City, CA
    Posts
    22,550
    Go Start>Run, type in:
    cmd
    Click OK.

    In Command Prompt window, type in:
    sc stop MSSysInterv1
    Hit Enter.
    Type in:
    sc delete MSSysInterv1
    Hit Enter.

    Restart computer.
    Post new HJT log.

  11. #11
    Join Date
    Apr 2008
    Posts
    9
    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 7:10:27 AM, on 4/21/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Windows Defender\MsMpEng.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Symantec AntiVirus\DefWatch.exe
    C:\WINDOWS\system32\LxrJD31s.exe
    C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
    C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Symantec AntiVirus\Rtvscan.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
    C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
    C:\WINDOWS\stsystra.exe
    C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
    C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\Program Files\Dell\Media Experience\DMXLauncher.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\PROGRA~1\SYMANT~1\VPTray.exe
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\Program Files\SpyNoMore\SNM.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe
    C:\Program Files\NetWaiting\netWaiting.exe
    C:\Program Files\DellSupport\DSAgnt.exe
    C:\Program Files\Symantec AntiVirus\DoScan.exe
    C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Program Files\Cisco Systems\Clean Access Agent\CCAAgent.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\system32\wbem\wmiapsrv.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
    C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
    O2 - BHO: Browser protection - {FB9FFB4B-9680-4256-8178-5ECDB2C19B23} - C:\PROGRA~1\SPYNOM~1\SNMIEG~1.DLL
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
    O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
    O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
    O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
    O4 - HKLM\..\Run: [ShowLOMControl] 
    O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
    O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
    O4 - HKLM\..\Run: [SNM] C:\Program Files\SpyNoMore\SNM.exe /startup
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe"
    O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
    O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
    O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
    O4 - Global Startup: Clean Access Agent.lnk = C:\Program Files\Cisco Systems\Clean Access Agent\CCAAgentLauncher.exe
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
    O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
    O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/ho...vex/hcImpl.cab
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
    O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/reso...an8/oscan8.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1187464559281
    O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www.ca.com/us/securityadvisor...fo/webscan.cab
    O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
    O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
    O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
    O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Lexar JD31 (LxrJD31s) - Unknown owner - C:\WINDOWS\SYSTEM32\LxrJD31s.exe
    O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
    O23 - Service: Intel(R) PROSet/Wireless SSO Service (WLANKEEPER) - Intel(R) Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

    --
    End of file - 8979 bytes

  12. #12
    Join Date
    Dec 2007
    Location
    Daly City, CA
    Posts
    22,550
    Nice

    HJT log is clean.

    1. Download, and install CCleaner: http://www.ccleaner.com/download/builds. Get "Slim" version.
    Read CCleaner instruction here: http://www.jahewi.nl/ccleaner/ccleaner.html.
    Run CCleaner.

    2. Turn off System Restore:

    - Windows XP:
    1. Click Start.
    2. Right-click the My Computer icon, and then click Properties.
    3. Click the System Restore tab.
    4. Check "Turn off System Restore".
    5. Click Apply.
    6. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this.
    7. Click OK.
    - Windows Vista:
    1. Click Start.
    2. Right-click the Computer icon, and then click Properties.
    3. Click on System Protection under the Tasks column on the left side
    4. Click on Continue on the "User Account Control" window that pops up
    5. Under the System Protection tab, find Available Disks
    6. Uncheck the box for any drive you wish to disable system restore on (in most cases, drive "C:")
    7. When turning off System Restore, the existing restore points will be deleted. Click "Turn System Restore Off" on the popup window to do this.
    8. Click OK

    3. Restart computer.

    4. Turn System Restore on.

    5. Download, and install free ThreatFire: http://www.threatfire.com/, which will give you real-time protection against malwares.
    It won't interfere with your antivirus, nor firewall.

    6. Let me know, how your computer is doing.

  13. #13
    Join Date
    Apr 2008
    Posts
    9
    Broni, Your the best! Computers working great! Thanks for all your help!!

  14. #14
    Join Date
    Dec 2007
    Location
    Daly City, CA
    Posts
    22,550
    You're very welcome
    Happy surfing...

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