[XP] Missing Help and Support files
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Thread: [XP] Missing Help and Support files

  1. July 25th, 2007, 05:38 AM #1
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    [XP] Missing Help and Support files

    I have lost the ability to access my Help and Support files
    Heard at a local auto-repair shop:
    "I couldn't repair your brakes,
    so I made your horn louder."
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  2. July 25th, 2007, 08:25 AM #2
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    Did you run a Registry cleaner (or something similar) recently? Probably one of the simplest ways to restore those files is to boot up with the XP CD and do a Windows repair.
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  3. July 25th, 2007, 09:52 AM #3
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    Try this:

    Go to Start>Run and type "regsvr32 HHCTRL.OCX" without the quotes.
    Nick.
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  4. July 25th, 2007, 02:19 PM #4
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    Quote Originally Posted by bistro
    Did you run a Registry cleaner (or something similar) recently? Probably one of the simplest ways to restore those files is to boot up with the XP CD and do a Windows repair.
    I tried to boot to the XP CD but I did not see any repair option... How do I get the repair option...
    Heard at a local auto-repair shop:
    "I couldn't repair your brakes,
    so I made your horn louder."
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  6. July 25th, 2007, 02:54 PM #5
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    Try Supersparks suggestion above. But should it not work for you, try booting from the XP CD:

    1. When the "Press any key to boot from CD" message is displayed on your screen, press a key to start your computer from the Windows XP CD.
    2. Press ENTER when you see the message "To setup Windows XP now", and then press ENTER displayed on the Welcome to Setup screen.
    3. Do not choose the option to press R to use the Recovery Console.
    4. In the Windows XP Licensing Agreement, press F8 to agree to the license agreement.
    5. Make sure that your current installation of Windows XP is selected in the box, and then press R to repair Windows XP.
    6. Follow the instructions on the screen to complete Setup.
    Desktop: Intel i7 960 CPU @ 4.0GHz, EVGA Classified 4-Way SLI mobo, 12GB Corsair Dominator-GT 2000 DDR3 RAM, Crucial RealSSD C300 256GB Solid State Drive, Two WD 2TB SATA drives, 2x EVGA GTX 570 Superclocked graphics cards in SLI, Coolermaster HAF X full tower case, OCZ ZX 1250w PSU, Corsair H100 CPU Cooler
    Laptop: MSI GT60-004US, 2x Seagate Momentus XT 750GB SSD Hybrid drives in RAID 0, 16GB DDR3 1600 RAM, GeForce 670M 3GB graphics card, Networks 'Killer' N-1103 WLAN card
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  7. July 25th, 2007, 02:58 PM #6
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    The Help and Support Center does not run when the Data Execution Protection feature is turned on in Windows XP Service Pack 2
    http://support.microsoft.com/default...b;en-us;873158


    You cannot open Help and Support Center in Windows XP
    http://support.microsoft.com/default...b;en-us;888018


    Help and Support Center may stop responding in Windows XP or in Windows Server 2003
    http://support.microsoft.com/default...b;en-us;883544
    If you're happy and you know it......it's your meds.
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