Computer resets when i try to boot it
Results 1 to 6 of 6

Thread: Computer resets when i try to boot it

  1. #1
    Join Date
    Jan 2006
    Posts
    4

    Computer resets when i try to boot it

    Whenever i turn on my computer, it loads up until the point where i would expect the desktop to appear, but resets itself. i hve scanned using adaware, ewido and spybot, and am currently doing teh trend micro online scan, but it still happens. Here is the HJT log:

    Logfile of HijackThis v1.99.1
    Scan saved at 00:17:16, on 24/02/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - Default URLSearchHook is missing
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: McBrwHelper Class - {227B8AA8-DAF2-4892-BD1D-73F568BCB24E} - c:\program files\mcafee.com\mps\mcbrhlpr.dll
    O2 - BHO: McAfee PopupKiller - {3EC8255F-E043-4cae-8B3B-B191550C2A22} - c:\program files\mcafee.com\mps\popupkiller.dll
    O2 - BHO: McAfee AntiPhishing Filter - {41D68ED8-4CFF-4115-88A6-6EBB8AF19000} - c:\program files\mcafee\spamkiller\mcapfbho.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O2 - BHO: (no name) - {A5366673-E8CA-11D3-9CD9-0090271D075B} - (no file)
    O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
    O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
    O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
    O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
    O4 - HKLM\..\Run: [MPSExe] c:\PROGRA~1\mcafee.com\mps\mscifapp.exe /embedding
    O4 - HKLM\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
    O4 - HKLM\..\Run: [MSKDetectorExe] C:\PROGRA~1\McAfee\SPAMKI~1\MSKDetct.exe /startup
    O4 - HKLM\..\Run: [_AntiSpyware] c:\progra~1\mcafee\MCAFEE~1\masalert.exe
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [Lexmark X1100 Series] "C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe"
    O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE
    O4 - HKCU\..\RunOnce: [NeroHomeFirstStart] C:\Program Files\Common Files\Ahead\Lib\NMFirstStart.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_10\bin\npjpi142_10.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_10\bin\npjpi142_10.dll
    O9 - Extra button: (no name) - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - c:\program files\mcafee\spamkiller\mcapfbho.dll
    O9 - Extra 'Tools' menuitem: McAfee AntiPhishing Filter - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - c:\program files\mcafee\spamkiller\mcapfbho.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
    O20 - Winlogon Notify: WB - C:\Program Files\AlienGUIse\fastload.dll
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
    O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
    O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
    O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
    O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
    O23 - Service: McAfee AntiSpyware Service - McAfee, Inc. - c:\progra~1\mcafee\mcafee antispyware\massrv.exe
    O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
    O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
    O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
    O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
    O23 - Service: McAfee SpamKiller Server (MskService) - McAfee Inc. - C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
    O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe

  2. #2
    Join Date
    Feb 2004
    Location
    Mandurah, Western Australia
    Posts
    10,157
    Not seeing any reason for it in your log. Have you tried a system restore at all?
    Will transfer you over to the XP forum where you will receive assistance suited to your problem .

  3. #3
    Join Date
    Apr 2003
    Location
    Scotland
    Posts
    5,853
    Hello 2eXtreme

    Do you mean that after logging on, the User is automatically logged off again?
    If that is the case, try this fix

    Boot up with your XP installation CD and let setup run.
    Select the first “R” you come to to enter the Recovery Console
    You should be in C:\windows
    Now follow from here:

    C:\windows
    type
    cd system32
    (If that does not work, try CHDIR SYSTEM32)
    ENTER

    the directory should now be
    C:\windows\system32
    type
    copy userinit.exe wsaupdater.exe
    ENTER

    1 file should be copied,
    REBOOT

    Login might hang for a while.

    Once in windows run Regedit and go to the key
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\Winlogon

    Look in the right pane for the Userinit value/subkey.
    Double click the Userinit subkey and change it's value to

    C:\Windows\System32\userinit.exe,

    Make sure you have the comma at the end.
    Exit Regedit.

    Look if you have “wsaupdater.exe” here
    C:\Windows\System32\wsaupdater.exe

    Delete the WSAUPDATER.EXE file.

    Elaine



    If it ain't broke, leave it alone.

  4. #4
    Join Date
    Jan 2006
    Posts
    4
    no, the computer resets at the point before the login screen, i.e. at the windows logo with the blue loading bar below it. i can access the comp in safe mode, just not in normal mode. i heard that a bad line in the autoexec.bat file can cause this. i have tried a system restore, but to no avail. whats wrong? thanks for your help guys

  5. #5
    Join Date
    Apr 2003
    Location
    Scotland
    Posts
    5,853
    If System Restore didn't fix it, then I think you'll need to do a repair install of XP.

    A repair won't lose any data, other than Service Pack (if not on CD), any Windows Updates and unsigned drivers, which will need to be re-installed afterwards.
    Stay offline to do a repair and do not go online again without a firewall enabled. After repairing XP, install Service Pack (if necessary), firewall and then you must install all Critical Updates next.

    How to Repair XP
    Boot up with the XP CD in the drive and let Setup run. Go past the first "R" repair option by pressing Enter just as if you're doing a clean install and you'll eventually come to an option to "Repair an existing installation". Select this one.

    http://support.microsoft.com/default...b;EN-US;315341

    http://www.theeldergeek.com/repairing_windows_xp.htm
    Scroll way down page to
    Windows Installation CD - Repair Current Installation

    http://www.webtree.ca/windowsxp/repa...sting%20Setup:

    http://michaelstevenstech.com/XPrepairinstall.htm

    Elaine



    If it ain't broke, leave it alone.

  6. #6
    Join Date
    Apr 2000
    Location
    Friern Barnet, London, England
    Posts
    46,565
    Before you do that, see if you can boot into Safe Mode (press F8 during the boot process). If you can, go to Control Panel>System>Advanced>Startup & Recovery>Settings and uncheck "Automatically restart". The next time it happens you'll get a Stop error, which is much easier to troubleshoot.
    Nick.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •