[RESOLVED] Adding Bluetooth Device

[Geoff S]

When I select the Bluetooth Icon Rt. of Taskbar and then try to add a Bluetooth device it says Couldn't Connect Turn On Bluetooth

[jdc2000]

When you look in Device Manager, does an entry for Bluetooth wireless appear?

How to access Device Manager:
https://www.lifewire.com/how-to-open...anager-2626075

If this is a laptop, make sure that Bluetooth is turned on. Post the make and model of the computer so we can see how to do that for your PC.

[Geoff S]

Yes it does appear, and when it is expanded 4 devices can be seen. It is a Dell Inspiron I5. I was able to add a BT mouse a few days ago., but not now.

[jdc2000]

How to run the Bluetooth troubleshooter:
https://www.dell.com/support/content...35774542059027

USB Bluetooth adapter:
https://www.amazon.com/UGREEN-Blueto...dp/B0DPWKLMTT/

[Geoff S]

I opened the Dell Bluetooth trouble shooter and ran it. Here is my problem. I opened Settins> Bluetooth>Check pairing settings> Bluetooth and pairing settings. But the Option to turn Bluetooth DOES NOT Show.
I have ordered a USB Bluetooth adapter in case I cant get the built in to work.

[fink]

Have a look in BIOS to make sure Bluetooth is enabled.

https://www.dell.com/support/kbdoc/e...-dell-notebook

[Geoff S]

Got into BIOS. The Wireless option cannot be seen in the left panel.

[Geoff S]

I have solved the prob lem. I did various things including using a different BTmouse. thanks for your help