Canon Digital Professional Pro: Not setting up after install

[writearts]

Got a new Win 11 Pro machine and want to install Canon's Digital Photo Pro. LOve the app, my go to converter. I Dload the file and it "extracts" and then the installation just stops. I dont know where it goes. Any help here?

What's different about the new computerr that it won't install this app?

Arthur

[Steve R Jones]

Where did you get the file from? Have you ever installed it on Win 11 before?

I would look for the folder where it extracted to see if there is a Setup.exe type of file.

[writearts]

It comes as a Zip file. I see the "extraction" window and after that it stops and I can't find the folder. Never installed on Win 11 before.

[jdc2000]

Possibly useful links:

https://support.usa.canon.com/kb/s/article/ART173585

The installer .exe file will be named something like: dppw4.9.20-installer.exe

Try a search for dppw*.exe to see where it might be located.

https://community.usa.canon.com/t5/C...-11/m-p/400665