BSOD on recent build after power outage

[masif2001]

New build running flawlessly since 12/27/2024. We had a power outage on 2/10 and I have multiple BSODs since then - sudden, no warning, no nothing. The computer boots fine afterwards but I never know when it will suddenly die again. I have 3 minidump files that I would like someone to look at and give me an expert opinion. You can download them from here: https://1drv.ms/u/s!AuXS-ZecH7J5gYb-...whKhw?e=CuEz4u

I am hoping that the issue surfacing after a power outage is a coincidence and therefore its not a (fried) hardware error. Please advise.

Here is my build:
Mobo: MSI MPG Z790 EDGE WIFI
Processor: Intel I7-12700K
CPU Cooler: Vetroo V5 CPU Air Cooler with 5 Heat Pipes 120mm FDB PWM Processor Cooler
RAM: G.SKILL Trident Z5 RGB Series 64GB (2 x 32GB) 288-Pin PC RAM DDR5 6000 (PC5 48000)
PSU: Thermaltake GF1 (2024) Fully Modular ATX 850W Power Supply - 80 Plus Gold
GPU: NVIDIA GeForce GTX 1650 (I am not a gamer)
Case: Phanteks Eclipse G500A DRGB
OS: Windows 11
Hard drivers: I have 6 hard drivers in there, two of them are SSDs. One of the SSDs is where the OS is.

Any help would be greatly appreciated.

Thanks!!

[jdc2000]

I will see if I can take a look at the minidump files later when I have a computer available that I can use to access them. However, if this issue started after a power outage, the chances of there now being a hardware problem are probably good. Was the computer actually doing any significant task(s) when the outage occurred?

Was the system on a quality surge suppressor when this happened? If it was not, it might be time to consider one, or a UPS with surge suppression.

A memory or video adapter / video memory issue might be the most likely hardware issue. The minidump files may have additional clues. BlueScreenView is a program that can help analyze these files, and is what I use.

[Midknyte]

I took a quick look at the minidumps with BlueScreenView. They all say ntoskrnl.exe, but that doesn't tell us exactly what caused the problem.

https://www.repairwin.com/how-to-ana...luescreenview/
https://www.tenforums.com/tutorials/...-analysis.html

Did you check your Event Viewer? Maybe there is more info there.

Have you run any hardware diagnostics? I'd at least do a memory (Memtest86) and hard drive diags. The HD or SSD manufacturer should have diag tools (like Seagate Seatools or Samsung Magician).
https://www.howtogeek.com/260813/how...-for-problems/

[druggas1954]

Sounds like a memory problem.

[Goatse]

The first thing I'd try is swapping out the PSU, it may have taken a hit from a power surge. I'd also run sfc /scannow in PowerShell as Administrator to check for file corruption on the OS drive.

[masif2001]

The first thing I'd try is swapping out the PSU, it may have taken a hit from a power surge. I'd also run sfc /scannow in PowerShell as Administrator to check for file corruption on the OS drive.

I haven't swapped the PSU yet but the sfc /scannow completes successfully. What I have noticed is that not every BlueScreen event causes the actual bluescreen on the screen and reboots the machine. I see several of these occur in the Event Viewer throughout the day:

____________________
Fault bucket , type 0
Event Name: LiveKernelEvent
Response: Not available
Cab Id: 0

Problem signature:
P1: 1b8
P2: a
P3: 0
P4: 0
P5: 0
P6: 10_0_26100
P7: 0_0
P8: 256_1
P9:
P10:
____________________
Fault bucket , type 0
Event Name: LiveKernelEvent
Response: Not available
Cab Id: 0

Problem signature:
P1: 1a8
P2: a
P3: 0
P4: 0
P5: 0
P6: 10_0_26100
P7: 0_0
P8: 256_1
P9:
P10:
____________________
Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 3b
P2: c0000005
P3: fffff805c060ae73
P4: fffff90cd9a1cc70
P5: 0
P6: 10_0_26100
P7: 0_0
P8: 256_1
P9:
P10:
____________________
Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: a
P2: ffff80001d92d8b8
P3: 2
P4: 0
P5: fffff807b9c3927c
P6: 10_0_26100
P7: 0_0
P8: 256_1
P9:
P10:
____________________
Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 3b
P2: c0000005
P3: fffff804cac2db37
P4: ffff960efa92ed00
P5: 0
P6: 10_0_26100
P7: 0_0
P8: 256_1
P9:
P10:
____________________


What I have also noticed is that the errors in the event viewer go back to the first day I put together my machine (12/27/2024) but the BlueScreen errors were never their until after the power outage on 02/10/2025.

[masif2001]

Sounds like a memory problem.

what makes you think that?

[masif2001]

I took a quick look at the minidumps with BlueScreenView. They all say ntoskrnl.exe, but that doesn't tell us exactly what caused the problem.

https://www.repairwin.com/how-to-ana...luescreenview/
https://www.tenforums.com/tutorials/...-analysis.html

Did you check your Event Viewer? Maybe there is more info there.

Have you run any hardware diagnostics? I'd at least do a memory (Memtest86) and hard drive diags. The HD or SSD manufacturer should have diag tools (like Seagate Seatools or Samsung Magician).
https://www.howtogeek.com/260813/how...-for-problems/

I will run the memtest and report back.

[masif2001]

I will see if I can take a look at the minidump files later when I have a computer available that I can use to access them. However, if this issue started after a power outage, the chances of there now being a hardware problem are probably good. Was the computer actually doing any significant task(s) when the outage occurred?

Was the system on a quality surge suppressor when this happened? If it was not, it might be time to consider one, or a UPS with surge suppression.

A memory or video adapter / video memory issue might be the most likely hardware issue. The minidump files may have additional clues. BlueScreenView is a program that can help analyze these files, and is what I use.

The system was not doing anything important. It wasn't doing much at all. I had a couple of VMs running and had a remote connection open to my work laptop. No I don't have a UPS but I will look into one.

[jdc2000]

OK, so this is a VERY recent build. My experience with electronic and computer hardware is that it will either run for years without issues, or you will have problems within the first 3 months.

Memory is usually the first thing to check, since if you have issues there you will get all sorts of strange problems. A full memtest would be a good start.

You may also want to check for a BIOS update, in case there are issues that have been fixed since the BIOS version that is installed now.

What video card or adapter is installed and in use?

[masif2001]

OK, so this is a VERY recent build. My experience with electronic and computer hardware is that it will either run for years without issues, or you will have problems within the first 3 months.

Memory is usually the first thing to check, since if you have issues there you will get all sorts of strange problems. A full memtest would be a good start.

You may also want to check for a BIOS update, in case there are issues that have been fixed since the BIOS version that is installed now.

What video card or adapter is installed and in use?

That was in my first post. Since I am not a gamer, I picked up something cheap (from craigslist) but still better than what I had in my machine prior to this build.

NVIDIA GeForce GTX 1650

Thanks,

[masif2001]

I read reviews on Amazon about the RAM sticks I have and I see stability issues with XMP enabled on these sticks. Some of them sound like the ones I have. Do you guys think disabling XMP profile in BIOS will help? I am going to try the BIOS update first but I updated the BIOS on the day when I built this in the last week of December. Thanks!

[jdc2000]

That video card should be OK. You probably have recent drivers for it installed.

On the memory, I would check to see what motherboard make and model you have, and then get their memory and CPU compatibility lists from their web site to verify that the memory and CPU that you have installed are on the lists. Check the memory specs to make sure that the BIOS settings for the memory conform to what they should be. Remove any overclocking settings from the BIOS.

[masif2001]

That video card should be OK. You probably have recent drivers for it installed.

On the memory, I would check to see what motherboard make and model you have, and then get their memory and CPU compatibility lists from their web site to verify that the memory and CPU that you have installed are on the lists. Check the memory specs to make sure that the BIOS settings for the memory conform to what they should be. Remove any overclocking settings from the BIOS.

My motherboard is MSI MPG Z790 EDGE WIFI which supports DDR5 with 7200 +OC Mhz. My RAM is two sticks of 32GB each at 4800 default speed with advertised 6000 Mhz with XMP profile and I have XMP profile enabled.

[fink]

Have you tried just using one memory stick at a time?