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December 5th, 2024, 08:50 AM
#1
Repair Outlook
All of a sudden a dialog box keeps popping up saying Repair Outlook This will clear local settings and any unsaved Outlook data. Do you want to continue? I select no but the box keeps coming back. The only way to get rid of it temporarily is to reboot. I have Microsoft Office Professional Plus 2019 Outlook. I use Outlook to pull in my gmail only and in account setting for Outlook the type is IMAP/SMTP
I am using Microsoft Outlook 2019 MSO (Version 2410 Build 16.0.18129.20158) 64-bit and Windows 11 home version 23H2 (OS Build 22631.4430
Can someone help me get rid of the dialog box I do not want to clear or lose any data.
When I click on start, I see a bunch of icons. One is Office (Microsoft 365), and the icon is white. However, there is another icon, Outlook (new).
I thought maybe I needed an office update and it shows a Windows 11, version 24H2 is available and I can download and install which I did not.
Under Microsoft Office, it shows the activated product as Microsoft Office Professional Plus 2019, but just below that, it shows that I have update options for Microsoft 365 and Office Updates.
I am a little confused as to what version of office I do have and where the Outlook New come from.
Last edited by Sheila B; December 5th, 2024 at 09:11 AM.
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