MSI i7 laptop update screen is stuck
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Thread: MSI i7 laptop update screen is stuck

  1. #1
    Join Date
    Aug 2024
    Posts
    49

    MSI i7 laptop update screen is stuck

    The screen that says 'Do not turn off your computer' is stuck at 7%. I don't know the exact model but I've tried F2, F5, F8 - nothing gets me into safe mode. It would be an easy fix if I could get in but that blue update screen comes up no matter what I press.

    Any suggestions? Thanks - rev.

  2. #2
    Join Date
    Aug 2024
    Posts
    49
    Update: The machine gave up and said 'Can't install updates' now it's trying to undo any changes that were made. I'll just wait.

  3. #3
    Join Date
    Feb 2000
    Location
    Idaho Falls, Idaho, USA
    Posts
    18,230
    What version of Windows is on this computer? If it is Windows 11, the latest version update has numerous issues that can prevent installation.

  4. #4
    Join Date
    Nov 2024
    Posts
    7
    Did the machine manage to successfully undo the changes, or is it still stuck in the loop?

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