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November 14th, 2024, 04:44 PM
#1
MSI i7 laptop update screen is stuck
The screen that says 'Do not turn off your computer' is stuck at 7%. I don't know the exact model but I've tried F2, F5, F8 - nothing gets me into safe mode. It would be an easy fix if I could get in but that blue update screen comes up no matter what I press.
Any suggestions? Thanks - rev.
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November 14th, 2024, 05:12 PM
#2
Update: The machine gave up and said 'Can't install updates' now it's trying to undo any changes that were made. I'll just wait.
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November 15th, 2024, 06:39 PM
#3
What version of Windows is on this computer? If it is Windows 11, the latest version update has numerous issues that can prevent installation.
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November 27th, 2024, 02:07 PM
#4
Did the machine manage to successfully undo the changes, or is it still stuck in the loop?
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