Mexican phone

[Blindman]

I'm in Mexico and I have a Mexican phone. When I call Bank of America on their toll-free international number, my phone wants me to pay. My friend has a Samsung S21 that was bought in the US and his connects without demanding money. The clarity and volume are way better too.

My question is: Is the difference in the physical phone or because he has a fancy phone plan?

Thanks - rev

[jdc2000]

It is almost certainly your carrier that wants you to pay. The phone should not have anything to do with it, unless it is locked to your carrier's plan.