Potplayer Issue
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Thread: Potplayer Issue

  1. #1
    JLS is offline Virtual PC Specialist!!!
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    Potplayer Issue

    I have been using potplayer video player for quite some time. Recently, I don't hear any audio on any of my videos that I have on my laptop when potplayer opens the files. Potplayer played the audio when I clicked on them in the past. The program is up to date. What could be causing this issue?

  2. #2
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    Have you tried reinstalling the player? Do other players work ok? How about audio from other sources like youtube in your browser?

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  3. #3
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    You can download a portable version of VLC and try that to see if you get audio with it.

  4. #4
    JLS is offline Virtual PC Specialist!!!
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    I am having a difficult time installing any program. I tried downloading potplayer from download.com and filehippo.com. The file from download.com came up with an error stating containing a virus or unwanted software and the file from filehippo gave me a windows protected your pc popup stating Microsoft defender smartscreen prevented an unregonized app from running. I even tried installing VLC from filehippo and I received the same Microsoft defender smartscreen error message. Not sure why I am receiving all these errors.

  5. #5
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    Try downloading VLC from the official site:

    https://www.videolan.org/

    Or, the portable version, from a reliable site:

    https://portableapps.com/apps/music_video/vlc_portable

    PotPlayer:

    https://potplayer.daum.net/

    Portable version:

    https://portableapps.com/apps/music_...layer-portable

  6. #6
    JLS is offline Virtual PC Specialist!!!
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    JDC, I downloaded potplayer from your links provided and it was the same file that I already had downloaded from the other site. I received the same windows protected your pc popup stating Microsoft defender smartscreen prevented an unregonized app from running from it again. I was able to download VLC and install from the link you provided without any errors. I played a few video files that I have and the audio played fine in all of them. Any ideas why it doesn't it allow me to install potplayer without receiving that popup message?

  7. #7
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    That Microsoft message just means Microsoft does not recognize the program, not that it necessarily has malware. Microsoft does not really want you to use any non-Microsoft software.

    You could scan the downloaded files with Malwarebytes as a check.

    https://www.advancedinstaller.com/pr...appearing.html

    https://stackoverflow.com/questions/...gnized-app-fro

  8. #8
    JLS is offline Virtual PC Specialist!!!
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    Jdc2000, those links helped. I was able to re-install potplayer and played a few videos of mine and all now have audio. Thanks for the help.

  9. #9
    Join Date
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    Check if the audio is accidentally muted in Potplayer itself. Also, right-click on the player, go to Audio, and make sure the right output device is selected. Sometimes it switches to a different audio device for no reason.

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