Black Screen on ASUS
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Thread: Black Screen on ASUS

  1. #1
    Join Date
    Oct 2019
    Posts
    14

    Black Screen on ASUS

    My Asus TUF A15 laptop starts up, shows the Asus logo, and then the screen goes black. Everything seems to be powering on, but the screen remains black.

  2. #2
    Join Date
    Feb 2000
    Location
    Idaho Falls, Idaho, USA
    Posts
    18,127
    What OS is installed on it?

    Can you press the appropriate key combination to get into the BIOS?

    Is your monitor connected to the onboard video connector or an add-in video card?

  3. #3
    Join Date
    Oct 2019
    Posts
    14
    First, try some basic troubleshooting steps like restarting the laptop, disconnecting any external devices, and performing a hard reset and try connecting your laptop to an external monitor to determine if the issue is related to the internal display.

  4. #4
    Join Date
    Jul 1998
    Location
    Toronto
    Posts
    25,587
    First, try some basic troubleshooting steps
    Why are you answering your own question?

    VirtualDr email notices are not working.
    Check back regularly for responses.

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  5. #5
    Join Date
    Dec 2018
    Posts
    8
    Try connecting it to an external monitor to see if it’s a screen issue. Also, boot into safe mode or the BIOS to check if it’s a software glitch. Updating the graphics drivers or rolling back to a previous version sometimes helps too. If all else fails, could be a hardware issue.

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