How can I tell what band is supported?
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Thread: How can I tell what band is supported?

  1. #1
    Join Date
    Jun 2000

    How can I tell what band is supported?

    It's an HP Laptop (GGV1B7F) running win 10 home

    I'm trying to find out if this wifi card suppotrs 5G. I can't get it to connect and I was told it only supports 2.4(?)

    The error is network password wrong (but it isn't)

    RTL8723DE802.11b/g/n PCI/e Adapter

    Supported Radio Tpes: 802.11b, 802.11g. 802.11n

    If 5G is supported, can anyony offer suggestions to get it connected?

    Thanks - rev

  2. #2
    Join Date
    Mar 2009
    Arkham Asylum, Cell 13
    It's only 2.4GHz according to Realtek. I think you meant 5GHz, not 5G.

  3. #3
    Join Date
    Jan 2024
    Your HP laptop's WiFi card, RTL8723DE, supports 802.11b/g/n standards, which means it's compatible with 2.4GHz networks but not 5GHz. The 5GHz band is typically associated with 802.11ac or ax standards. If you're experiencing connection issues on 2.4GHz, try forgetting the network in your WiFi settings and reconnecting, ensuring the password is correct. Also, check if your router firmware is up to date and if there are any driver updates for your WiFi card. For 5GHz connectivity, you would need to upgrade to a compatible WiFi adapter.

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