Keyboard NOT Working
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Thread: Keyboard NOT Working

  1. #1
    Join Date
    Jun 2002
    Location
    Colonia, NJ USA
    Posts
    510

    Keyboard NOT Working

    The keyboard on my HP Laptop is not working
    When i restart the Laptop it does allow me to type in my password so that I can login. But I cant use the keyboard to type in anything in Mail, MS Office, or search on Edge. I am running Windows 10 with the latest updates.
    Please help.

    I am posting this thread from another PC.
    MCP, A+,Net+

  2. #2
    Join Date
    Feb 2000
    Location
    Idaho Falls, Idaho, USA
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    18,097
    Does the keyboard work in any program or application or window? How about in Notepad?

    Does the on-screen keyboard work?

    https://www.ionos.com/digitalguide/s...board-windows/

    https://support.microsoft.com/en-us/...BBD=Windows_10

    Are there any errors showing in Device Manager?

    If you have another USB keyboard, what happens if you plug that into the laptop? Does it work?

  3. #3
    Join Date
    Jun 2002
    Location
    Colonia, NJ USA
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    510

    keyboard

    Quote Originally Posted by jdc2000 View Post
    Does the keyboard work in any program or application or window? NO
    How about in Notepad? Have not tried

    Does the on-screen keyboard work? Yes

    https://www.ionos.com/digitalguide/s...board-windows/

    https://support.microsoft.com/en-us/...BBD=Windows_10

    Are there any errors showing in Device Manager? NO

    If you have another USB keyboard, what happens if you plug that into the laptop? Does it work?Have not tried

    I activated the on screen keyboard. and it worked. I then tried the laptop keyboard and it aldo worked. I then unactivated the on screen keyboard and the laotop keyboard continued to work.

    I AM VERY CONFUSED
    MCP, A+,Net+

  4. #4
    Join Date
    Feb 2000
    Location
    Idaho Falls, Idaho, USA
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    18,097
    You are not the only one. If you then reboot, does the laptop keyboard still have issue without again activating the on-screen keyboard?

    Try Notepad. It only takes a few clicks. Start, Windows Accessories, Noteppad.

    Try another USB keyboard if you have one.

  5. #5
    Join Date
    Jun 2002
    Location
    Colonia, NJ USA
    Posts
    510

    keyboard NOT working

    I have rebooted a number of times and the keyboard continues to work fine without reactivating the on screen keyboard,

    THANKS
    MCP, A+,Net+

  6. #6
    Join Date
    Feb 2000
    Location
    Idaho Falls, Idaho, USA
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    18,097
    That is good news (and bad news). At least it is now working, however, we still have no idea why it stopped working. If you are lucky, the issue will not reappear.

  7. #7
    Join Date
    Sep 2023
    Posts
    2
    Quote Originally Posted by Geoff S View Post
    The keyboard on my HP Laptop is not working
    When i restart the Laptop it does allow me to type in my password so that I can login. But I cant use the keyboard to type in anything in Mail, MS Office, or search on Edge. I am running Windows 10 with the latest updates.
    Please help.

    I am posting this thread from another PC.
    An outdated or corrupted keyboard driver can cause problems with your keyboard. You can update your keyboard driver manually or use a driver updater tool.

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