Impediment to log in.
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Thread: Impediment to log in.

  1. #1
    Join Date
    Feb 2023
    Posts
    4

    Impediment to log in.

    I need to log in to an account to use a service of e-commerce; but when I get to the login page I can't write into the text box that has to be filled as part of the login procedure. I suspect this is due to the fact that my browser is a bit out of date (I'm using a Firefox version released in 2015, but for the time being I can't update the browser).
    I enclose a screenshot of the login page that produces the impediment. The image also includes the console content for that page.
    Then: Could somebody analyze the console content in order to find out why I can't write into the text box shown in the image, and if there is any way to elude the impediment without having to update the browser?

  2. #2
    Join Date
    Feb 2000
    Location
    Idaho Falls, Idaho, USA
    Posts
    17,840
    I don't think you will be able to get your current version of Firefox to work with that web site. What operating system and/or device is this on? If there is a different web browser already installed, you could try it instead. Or, you could download run (not install) a more recent portable version of Firefox.

  3. #3
    Join Date
    Feb 2023
    Posts
    4
    Quote Originally Posted by jdc2000 View Post
    I don't think you will be able to get your current version of Firefox to work with that web site. What operating system and/or device is this on? If there is a different web browser already installed, you could try it instead. Or, you could download run (not install) a more recent portable version of Firefox.
    Did you get to analyze the console content included in the PNG image I posted, so as to determine if there is some other problem different to a browser out of date? Because the fact that I can't write into the text box, might be due to some other reason that has nothing to do with the browser. But in case it is really a browser out of date problem: Is there any patch or something in the web, that can allow me to log in using my actual browser?

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