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February 10th, 2023, 06:02 PM
#1
Laptop stuck on system recovery
OS: Windows 10
Razer Blade 15
Product No.: RZ09-03286E22
Serial No.: BY2028A9130460
I was using Diskdrill and Recuvra to recover a deleted game file. As Diskdrill was scanning I walked away from the computer for a minute and came back to find my laptop in recovery mode, I clicked start recovery and got a pop up with the number 5 in it and nothing else so I tried exiting out of that and it did the recovery in like a few seconds when it shut down the computer I turned it back on only to end end up back on that initial recovery screen and that's all that happens now. I tried pressing F4-F8 each time I booted up but nothing I press on the keyboard works. I can't access anything but recovery mode when the computer is on.
I tried to seek support here, to no avail:
https://computerhelpforums.com/threa...ry-mode.54682/
Video of what it does:
https://imgur.com/a/8F2Ff6o
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February 11th, 2023, 01:48 AM
#2
That looks like you may need to do a repair install. The links below have methods that might work, assuming there is no hardware failure.
https://www.computerworld.com/articl...e-install.html
https://www.techadvisor.com/article/...indows-10.html
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February 11th, 2023, 11:52 AM
#3
The problem with that is I can't get out of the system recovery loop. It starts up its on recovery, I shut it down and turn it back on its still on recovery. I cannot access anything else on my computer to do these things.
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February 11th, 2023, 01:28 PM
#4
Razer says the DEL or F1 key needs to be tapped to get into setup. Once there you can check settings and also make sure that the laptop is set to boot from a bootable USB key with Win 10 reinstall media described in the links above.
https://mysupport.razer.com/app/answ...b1ElMjElMjE%3D
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November 7th, 2023, 04:28 AM
#5
Try a hard reset by turning off your laptop completely. Then, disconnect all external devices and power sources, including the charger. Press and hold the power button for about 15-20 seconds. After that, reconnect the power source and try turning the laptop back on.
But I'm not sure if your data will be saved.
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November 7th, 2023, 06:36 AM
#6
Originally Posted by Jjacob
Try a hard reset by turning off your laptop completely. Then, disconnect all external devices and power sources, including the charger. Press and hold the power button for about 15-20 seconds. After that, reconnect the power source and try turning the laptop back on.
But I'm not sure if your data will be saved.
Please note that this thread was started NINE MONTHS ago. Odds are good that the OP resolved the issue.
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November 16th, 2023, 05:06 PM
#7
Laptop Stuck
It sounds like your laptop is stuck in system recovery mode. This can happen for a variety of reasons, such as a failed update or a corrupted system file. It's important to troubleshoot the issue and find a solution, as being stuck in recovery mode can prevent you from accessing your files and using your computer normally.
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