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August 26th, 2022, 08:24 PM
#1
looking for outlook email support
am willing to find a peer to peer site to help me with my wifes email account .. it crashed out of the blue today ..
says it cannot access a folder ..
any ideas for outside paid peer help ?
cannot be accessed.jpg
data 423,624.jpg
The BIG (423,000) one I need the small one opens ok
Windows 10 Home 64 Intel® Core™ i5-8265U (1.6 GHz base frequency, up to 3.9 GHz, 6 MB cache, 4 cores)
17.3" diagonal HD+ SVA BrightView WLED-backlit (1600 x 900) 256 GB - 5400 rpm SATA
Windows 10 //21H1 (OS Build 19044..2251) 64bit //Google Chrome 118.0.5993.89 (Official Build) (64-bit)/ 16GB Memory/ AMD Radeon HD 7700 series Video Card//N68C-GS FX2.00 gigahertz AMD Athlon 64 X2 Dual Core /[/B]
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August 27th, 2022, 02:11 AM
#2
What version of Outlook (year) are you using. There are limits to the .pst file size, and you may have exceeded those. There are recovery mechanisms available. Post the .pst file size.
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August 27th, 2022, 04:39 PM
#3
Originally Posted by jdc2000
What version of Outlook (year) are you using. There are limits to the .pst file size, and you may have exceeded those. There are recovery mechanisms available. Post the .pst file size.
Office 2016
.pst size is around 423,624 KB
Windows 10 Home 64 Intel® Core™ i5-8265U (1.6 GHz base frequency, up to 3.9 GHz, 6 MB cache, 4 cores)
17.3" diagonal HD+ SVA BrightView WLED-backlit (1600 x 900) 256 GB - 5400 rpm SATA
Windows 10 //21H1 (OS Build 19044..2251) 64bit //Google Chrome 118.0.5993.89 (Official Build) (64-bit)/ 16GB Memory/ AMD Radeon HD 7700 series Video Card//N68C-GS FX2.00 gigahertz AMD Athlon 64 X2 Dual Core /[/B]
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August 28th, 2022, 02:58 AM
#4
After making a backup copy of the PST file, Repair it.
Repair Outlook Data Files (.pst and .ost)
https://support.microsoft.com/en-us/...ust%20repaired.
If you're happy and you know it......it's your meds.
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August 30th, 2022, 06:57 PM
#5
Now that I look at the first attachment, I see part of the issue.
It is never a good idea to store an active (non-backup) .pst file anywhere except on the local hard drive. If the connection to the network or internet share is lost, you can get data corruption, lost files, or at the very least temporary loss of access to your email and contacts. OneDrive is especially notorious for access issues and loss of files.
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