[RESOLVED] Older toshiba Satallit withe 4 black dots
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Thread: [RESOLVED] Older toshiba Satallit withe 4 black dots

  1. #1
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    Resolved [RESOLVED] Older toshiba Satallit withe 4 black dots

    Thes dot'd are about a half dollar in size on the screen and straight from bios. I tried a bios update to no avail. I can post pics if needed but any input would be helpful. It just started and I made no changes. Also if I updated the bios, that would mean that is back to zero.

    Ideas?

    Mine are always crazy...I know.
    Win 10 Pro
    Custom Pavilion 690-0013w
    CPU: AMD 2400g
    Ram: 32 GB DDR4 2x16GB crucial Crucial CT16G4DFD824A.C16FDD)
    Video: EVGA GTX 1050 Ti (04G-P4-6253)
    Primary drive: 250 GB Crucial CT275MX300SSD1
    Secondary: 1 TB ST1000DM003-1SB102
    PSU: (450 watt unknown I think)

  2. #2
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    What happens if you try to boot directly to the BIOS? If you can does it show any data like the make/size of the
    hard drive? Which operating system is on the laptop? Does it have a working CD/DVD drive you could boot from? The model no could be helpful as well.

    F2 key usually gets you there: https://www.techwalla.com/articles/h...hiba-satellite
    Don't believe everything you think.
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  3. #3
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    same thing even after the update of the bios and resetting the settings
    I can post a bios pic.
    Same 4 big dots.
    Win 10 Pro
    Custom Pavilion 690-0013w
    CPU: AMD 2400g
    Ram: 32 GB DDR4 2x16GB crucial Crucial CT16G4DFD824A.C16FDD)
    Video: EVGA GTX 1050 Ti (04G-P4-6253)
    Primary drive: 250 GB Crucial CT275MX300SSD1
    Secondary: 1 TB ST1000DM003-1SB102
    PSU: (450 watt unknown I think)

  4. #4
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    A pic might be a little helpful for searching similar problems. Pls answer the other questions as well so we can have more of an idea about the laptop.
    Don't believe everything you think.
    _____________________
    cat lovers click here

  5. #5
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    forgot how to link so...

    https://postimg.cc/svR9SFV7

    Satellite L875-s7308
    Bios is 6.10
    It's a new drive and has happened with a few
    and the cd/dvd drive works.
    Last edited by Ashalon1; July 28th, 2022 at 01:28 PM.
    Win 10 Pro
    Custom Pavilion 690-0013w
    CPU: AMD 2400g
    Ram: 32 GB DDR4 2x16GB crucial Crucial CT16G4DFD824A.C16FDD)
    Video: EVGA GTX 1050 Ti (04G-P4-6253)
    Primary drive: 250 GB Crucial CT275MX300SSD1
    Secondary: 1 TB ST1000DM003-1SB102
    PSU: (450 watt unknown I think)

  6. #6
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    Idaho Falls, Idaho, USA
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    So, does the computer boot and run OK? That was not clear from the posts so far. Note that I cannot access that image file from a work computer, so I will have to check it later today after work. If the computer boots and runs OK, but just has the black dots or spots, what happens if you connect an external monitor? Do the dots show on the external monitor also?

  7. #7
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    image uploaded to VRDR..
    Attached Images Attached Images
    Don't believe everything you think.
    _____________________
    cat lovers click here

  8. #8
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    yes it boots just fine
    Win 10 Pro
    Custom Pavilion 690-0013w
    CPU: AMD 2400g
    Ram: 32 GB DDR4 2x16GB crucial Crucial CT16G4DFD824A.C16FDD)
    Video: EVGA GTX 1050 Ti (04G-P4-6253)
    Primary drive: 250 GB Crucial CT275MX300SSD1
    Secondary: 1 TB ST1000DM003-1SB102
    PSU: (450 watt unknown I think)

  9. #9
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    And you get the same black spots, in the same locations on the Windows desktop?

    That is either a monitor or a video adapter issue. To rule out the video adapter, connect an external monitor to the computer and mirror the display. If you see the same black spots on the external monitor, you have a video adapter issue. If the external display does not have the black spots, it is likely a laptop screen issue.

  10. #10
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    Location
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    will check shortly.
    Win 10 Pro
    Custom Pavilion 690-0013w
    CPU: AMD 2400g
    Ram: 32 GB DDR4 2x16GB crucial Crucial CT16G4DFD824A.C16FDD)
    Video: EVGA GTX 1050 Ti (04G-P4-6253)
    Primary drive: 250 GB Crucial CT275MX300SSD1
    Secondary: 1 TB ST1000DM003-1SB102
    PSU: (450 watt unknown I think)

  11. #11
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    Nov 2018
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    Chicago, Il.
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    ok, it's only on the lappy.
    both externals are fine.
    Win 10 Pro
    Custom Pavilion 690-0013w
    CPU: AMD 2400g
    Ram: 32 GB DDR4 2x16GB crucial Crucial CT16G4DFD824A.C16FDD)
    Video: EVGA GTX 1050 Ti (04G-P4-6253)
    Primary drive: 250 GB Crucial CT275MX300SSD1
    Secondary: 1 TB ST1000DM003-1SB102
    PSU: (450 watt unknown I think)

  12. #12
    Join Date
    Feb 2000
    Location
    Idaho Falls, Idaho, USA
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    That would tend to indicate the laptop display panel as the culprit. Do the black spots always remain in the same places on the screen, or do they move around? If they are always in the same places, that would just about cinch it that the screen display is to blame, and would need to be replaced to fix the issue. That might be somewhat difficult for a Toshiba laptop, and might cost more than it is worth. The laptop could still be usable with an external monitor, but that would take away its portability capabilities.

  13. #13
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    Chicago, Il.
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    I most likely have one around and yes they stay in the same place every time. I just despise pulling apart toshibas.
    Win 10 Pro
    Custom Pavilion 690-0013w
    CPU: AMD 2400g
    Ram: 32 GB DDR4 2x16GB crucial Crucial CT16G4DFD824A.C16FDD)
    Video: EVGA GTX 1050 Ti (04G-P4-6253)
    Primary drive: 250 GB Crucial CT275MX300SSD1
    Secondary: 1 TB ST1000DM003-1SB102
    PSU: (450 watt unknown I think)

  14. #14
    Join Date
    Nov 2018
    Location
    Chicago, Il.
    Posts
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    replaced the screen and all is well.
    Win 10 Pro
    Custom Pavilion 690-0013w
    CPU: AMD 2400g
    Ram: 32 GB DDR4 2x16GB crucial Crucial CT16G4DFD824A.C16FDD)
    Video: EVGA GTX 1050 Ti (04G-P4-6253)
    Primary drive: 250 GB Crucial CT275MX300SSD1
    Secondary: 1 TB ST1000DM003-1SB102
    PSU: (450 watt unknown I think)

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