Cable Modem
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Thread: Cable Modem

  1. March 6th, 2022, 10:08 AM #1
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    Falcon Speed
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    Cable Modem

    Why is it that when I unplug and replug my cable modem, it takes at least 10 minutes before it stables out? Once plugged back in, it would cycle a few times. I don't recall it doing this in the past. Is this signs of defect and time to get a new cable modem?
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  2. March 7th, 2022, 08:17 AM #2
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    Why are you unplugging the modem? You can have a look at its internal log files but usually they're a little cryptic and don't offer a lot of info. If you're having connectivity problems you should call your ISP and they can have a look at their own log info which is more extensive than what is on the modem itself.

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  3. March 7th, 2022, 09:17 AM #3
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    My modem is working fine. Only when I unplug it and replug it back in, then it takes 10 minutes. I am unplugging my modem because I am testing out my new router. I don't know if I need to unplug the modem but thought I cycled it properly.

    I will call my isp tomorrow. Thanks
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  4. March 7th, 2022, 10:01 AM #4
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    I don't know if I need to unplug the modem
    Under normal circumstances you'd only need to reboot it if you were having problems with it and/or your ISP asked you to to try and solve/diagnose said issues.

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  5. March 7th, 2022, 04:15 PM #5
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    My experience with cable companies is that 10 minutes or more to get a cable box or cable modem rebooted and properly communicating with the cable company's systems is not out of the ordinary. I have all of my networking equipment and cable boxes on UPS systems to help avoid issues with this.
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  6. March 13th, 2022, 03:32 AM #6
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    Thanks Fink and JDC.
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