Hello. I am running windows 10 on an HP Pavilion 9610ca (9500 series), and have most "glitches" repaired, but can't seem to get the cd/dvd drive to register after booting. The drive functions and starts at the beginning of boot-up, but does not register in the device manager or computer folder. Any suggestions? Thanks.
*To answer all questions...
The drive was working on Win7, and on and off with the new Win10 install, then disappeared from the computer folder and device manager. It has worked to boot discs from startup, and the tray will open when the notebook starts. It is a notebook, and the bios doesn't have a registry for the cd/dvd drive. Thanks.
Thanks for the advice, I re-installed win10, but still have the problem. I do see the "unknown device" and have manually updated it to a cd/dvd driver, but it still will not register after the re-start. The drive functions, it lights up, and can eject at the start of boot-up. Once fully booted, it will not register or eject.
I did a fresh install, completely formatted drive, and couldn't use the cd/dvd drive for install, but I found a way...
I have already tried the filter removal, upper and lower...no change.
The drive functions during boot-up, it will eject and lights up. It continues to "spin and light up" after boot-up with a disc inserted, but will not eject or register anywhere in folders or device manager - including hidden devices or unknown devices.