Computer automatically restarts after shutdown in windows 10

[JLS]

jdc2000, I don't have an ethernet cable plugged into it. I am using a wireless connection. Where/how would I make the USB power saving setting change?

[jdc2000]

Now you tell us. That would be your "Killer Wireless 1535" adapter. Check for Power Management settings on that device. Report back with findings.

[JLS]

I don't have a power management setting tab in any of the items listed in network adapters.

[jdc2000]

Have you checked for driver updates for that wireless adapter? It may not have power management capabilities.

http://www.killernetworking.com/supp...iver-downloads

[JLS]

I didn't see any new updates from your link. Also, I clicked update driver in device manager and it said driver is up to date. That will be a bummer, if it doesn't have that capability.

[jdc2000]

More links to check out:

https://www.notebookcheck.net/Killer....178877.0.html

https://www.dell.com/support/kbdoc/e...-wireless-card

https://answers.microsoft.com/en-us/...0-9c9233351647

https://www.intel.com/content/www/us...er-series.html

[jdc2000]

Did you try the information in the next-to-last post by RBotero at this link?:

https://answers.microsoft.com/en-us/...7-e9ac65f791e5

[jdc2000]

Some questions:

1. Has the no Internet connection after waking from sleep always been an issue, or was it working at one time?

2. Is this a laptop or desktop system? I am guessing laptop. Post the make and model.

[JLS]

I have a Dell XPS 13 9360 laptop. It always took a bit to reconnect my internet after waking up from sleep mode.

"Did you try the information in the next-to-last post by RBotero at this link?" >>>I did post earlier in regarding this. Here is what I asked:


I'm trying to interrupt the following below. Do I create a create a new “DWORD (32-bit) Value“. Title is ‘v PlatformAoAcOverride‘, Value Data ‘0‘, Base ‘Hexadecimal‘?

Add PlatformAoAcOverride (0) to HKLM\System\CurrentControlSet\Control\Power; same place as the old CsEnabled key.

reg add HKLM\System\CurrentControlSet\Control\Power /v PlatformAoAcOverride /t REG_DWORD /d 0

Or to remove: reg delete "HKLM\System\CurrentControlSet\Control\Power" /v PlatformAoAcOverride

[jdc2000]

Yes, create a new DWORD at HKLM\System\CurrentControlSet\Control\Power named PlatformAoAcOverride with a value of 0 to see if that fixes your issue.

[JLS]

I created that DWORD and tested it twice and it seemed to have done the trick. It only took a few seconds to reconnect my internet connection. Jdc2000 and Steve R Jones, thanks so much for your time and help.

[Steve R Jones]

Great News.