[RESOLVED] Lenovo Y700-15AC Running Slow - Page 2
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Thread: [RESOLVED] Lenovo Y700-15AC Running Slow

  1. #16
    Join Date
    Sep 2005
    Location
    Limerick, Ireland
    Posts
    121
    the fix log was blank.

  2. #17
    Join Date
    Dec 2007
    Location
    Daly City, CA
    Posts
    22,494
    It's not.

  3. #18
    Join Date
    Sep 2005
    Location
    Limerick, Ireland
    Posts
    121
    i rerun the scan and this is what it produced the second time.

    Fix result of Farbar Recovery Scan Tool (x64) Version: 02-06-2021
    Ran by molli (04-06-2021 10:58:22) Run:3
    Running from C:\Users\molli\Desktop\TONY\leah\me
    Loaded Profiles: molli
    Boot Mode: Normal
    ==============================================

    fixlist content:
    *****************
    HKU\S-1-5-21-3805500227-4192919812-1505005631-1002\...\MountPoints2: {06522953-6edd-11ea-9d5a-507b9d76ffe2} - "F:\HiSuiteDownLoader.exe"
    HKU\S-1-5-21-3805500227-4192919812-1505005631-1002\...\MountPoints2: {3a6ca7ac-7a00-11eb-9da9-507b9d76ffe2} - "E:\HiSuiteDownLoader.exe"
    HKU\S-1-5-21-3805500227-4192919812-1505005631-1002\...\MountPoints2: {658ef1e1-4d61-11eb-9d98-507b9d76ffe2} - "E:\HiSuiteDownLoader.exe"
    HKU\S-1-5-21-3805500227-4192919812-1505005631-1002\...\MountPoints2: {658ef4eb-4d61-11eb-9d98-507b9d76ffe2} - "E:\HiSuiteDownLoader.exe"
    HKU\S-1-5-21-3805500227-4192919812-1505005631-1002\...\MountPoints2: {9135b559-4891-11eb-9d97-507b9d76ffe2} - "E:\HiSuiteDownLoader.exe"
    HKLM\SOFTWARE\Policies\Mozilla\Firefox: Restriction <==== ATTENTION
    Task: {B5ACDE46-AD3D-4832-B984-4246D37F999B} - \Microsoft\Windows\UNP\RunCampaignManager -> No File <==== ATTENTION
    FirewallRules: [{5F4B4C58-67ED-4C3E-BF28-8A222859F44D}] => (Allow) C:\Program Files (x86)\AVG\Av\avgemca.exe => No File
    FirewallRules: [{3B00B3BB-D7B1-4959-B94E-F2C3C4197294}] => (Allow) C:\Program Files (x86)\AVG\Av\avgemca.exe => No File
    FirewallRules: [{C68F0323-BF3C-4B18-93E6-5C71B4E0004B}] => (Allow) C:\Program Files (x86)\AVG\Av\avgemca.exe => No File
    FirewallRules: [{F8471373-7EBC-4765-BA54-9DEA00BE2D59}] => (Allow) C:\Program Files (x86)\AVG\Av\avgemca.exe => No File
    FirewallRules: [{9075C3E2-1C35-4E00-A903-70DA441A9695}] => (Allow) C:\Program Files (x86)\AVG\Av\avgnsa.exe => No File
    FirewallRules: [{52166BF9-0F9A-4E5D-AECD-DE1891C690BF}] => (Allow) C:\Program Files (x86)\AVG\Av\avgnsa.exe => No File
    FirewallRules: [{136EA3A9-FCF2-498C-A2D1-3C64CF935121}] => (Allow) C:\Program Files (x86)\Mozilla Firefox\firefox.exe => No File
    FirewallRules: [{819D00F5-A1E6-4C58-B35F-E4C807B36E9F}] => (Allow) C:\Program Files (x86)\AVG\Av\avgdiagex.exe => No File
    FirewallRules: [{94730DE6-53B6-46EA-BCDA-41F5D74CC353}] => (Allow) C:\Program Files (x86)\AVG\Av\avgdiagex.exe => No File
    FirewallRules: [{ED574D08-AD4D-43BD-B1BD-3A36B1248963}] => (Allow) C:\Users\molli\AppData\Roaming\Zoom\bin\airhost.exe => No File
    FirewallRules: [{23DDCAE4-ECE6-4C75-870E-5A64B5906071}] => (Allow) C:\Users\molli\AppData\Roaming\Zoom\bin\airhost.exe => No File

    *****************

    HKU\S-1-5-21-3805500227-4192919812-1505005631-1002\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{06522953-6edd-11ea-9d5a-507b9d76ffe2} => not found
    HKU\S-1-5-21-3805500227-4192919812-1505005631-1002\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{3a6ca7ac-7a00-11eb-9da9-507b9d76ffe2} => not found
    HKU\S-1-5-21-3805500227-4192919812-1505005631-1002\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{658ef1e1-4d61-11eb-9d98-507b9d76ffe2} => not found
    HKU\S-1-5-21-3805500227-4192919812-1505005631-1002\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{658ef4eb-4d61-11eb-9d98-507b9d76ffe2} => not found
    HKU\S-1-5-21-3805500227-4192919812-1505005631-1002\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{9135b559-4891-11eb-9d97-507b9d76ffe2} => not found
    HKLM\SOFTWARE\Policies\Mozilla => not found
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{B5ACDE46-AD3D-4832-B984-4246D37F999B} => not found
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\UNP\RunCampaignManager => not found
    "HKLM\SYSTEM\CurrentControlSet\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\\{5F4B4C58-67ED-4C3E-BF28-8A222859F44D}" => not found
    "HKLM\SYSTEM\CurrentControlSet\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\\{3B00B3BB-D7B1-4959-B94E-F2C3C4197294}" => not found
    "HKLM\SYSTEM\CurrentControlSet\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\\{C68F0323-BF3C-4B18-93E6-5C71B4E0004B}" => not found
    "HKLM\SYSTEM\CurrentControlSet\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\\{F8471373-7EBC-4765-BA54-9DEA00BE2D59}" => not found
    "HKLM\SYSTEM\CurrentControlSet\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\\{9075C3E2-1C35-4E00-A903-70DA441A9695}" => not found
    "HKLM\SYSTEM\CurrentControlSet\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\\{52166BF9-0F9A-4E5D-AECD-DE1891C690BF}" => not found
    "HKLM\SYSTEM\CurrentControlSet\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\\{136EA3A9-FCF2-498C-A2D1-3C64CF935121}" => not found
    "HKLM\SYSTEM\CurrentControlSet\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\\{819D00F5-A1E6-4C58-B35F-E4C807B36E9F}" => not found
    "HKLM\SYSTEM\CurrentControlSet\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\\{94730DE6-53B6-46EA-BCDA-41F5D74CC353}" => not found
    "HKLM\SYSTEM\CurrentControlSet\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\\{ED574D08-AD4D-43BD-B1BD-3A36B1248963}" => not found
    "HKLM\SYSTEM\CurrentControlSet\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\\{23DDCAE4-ECE6-4C75-870E-5A64B5906071}" => not found

    ==== End of Fixlog 11:00:32 ====

  4. #19
    Join Date
    Dec 2007
    Location
    Daly City, CA
    Posts
    22,494
    Last scans...

    Download Security Check from here or here and save it to your Desktop.

    • Double-click SecurityCheck.exe
    • Follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.



    NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
    NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
    NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run


    Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
    Make sure the following options are checked:

    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
    • Windows Update
    • Windows Defender
    • Other Services



    Press "Scan".
    It will create a log (FSS.txt) in the same directory the tool is run.
    Please copy and paste the log to your reply.


    Download Temp File Cleaner (TFC)
    Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe

    • Double click on TFC.exe to run the program.
    • Click on Start button to begin cleaning process.
    • TFC will close all running programs, and it may ask you to restart computer.




    Download Sophos Free Virus Removal Tool and save it to your desktop.

    • Double click the icon and select Run
    • Click Next
    • Select I accept the terms in this license agreement, then click Next twice
    • Click Install
    • Click Finish to launch the program
    • Once the virus database has been updated click Start Scanning
    • If any threats are found click Details, then View log file... (bottom left hand corner)
    • Copy and paste the results in your reply
    • Close the Notepad document, close the Threat Details screen, then click Start cleanup
    • Click Exit to close the program

  5. #20
    Join Date
    Sep 2005
    Location
    Limerick, Ireland
    Posts
    121
    Security Check
    Results of screen317's Security Check version 1.014 --- 12/23/15
    x64 (UAC is enabled)
    Internet Explorer 11
    ``````````````Antivirus/Firewall Check:``````````````
    Windows Firewall Enabled!
    Windows Defender
    Avast Antivirus
    Malwarebytes
    Antivirus up to date!
    `````````Anti-malware/Other Utilities Check:`````````
    AVG PC TuneUp
    Google Chrome (91.0.4472.77)
    Google Chrome (SetupMetrics...)
    ````````Process Check: objlist.exe by Laurent````````
    Malwarebytes Anti-Malware mbamservice.exe
    Malwarebytes Anti-Malware mbamtray.exe
    Lenovo FusionEngine AvastSvc.exe -?-
    Avast Software Avast aswToolsSvc.exe
    Avast Software Avast aswEngSrv.exe
    AVAST Software Browser Update 1.8.1065.0\AvastBrowserCrashHandler.exe
    AVAST Software Browser Update 1.8.1065.0\AvastBrowserCrashHandler64.exe
    Avast Software Avast AvastUI.exe
    `````````````````System Health check`````````````````
    Total Fragmentation on Drive C: %
    ````````````````````End of Log``````````````````````

  6. #21
    Join Date
    Sep 2005
    Location
    Limerick, Ireland
    Posts
    121
    FSS scan

    Farbar Service Scanner Version: 23-12-2020
    Ran by molli (administrator) on 04-06-2021 at 21:35:31
    Running from "C:\Users\molli\Downloads"
    Microsoft Windows 10 Home (X64)
    Boot Mode: Normal
    ****************************************************************

    Internet Services:
    ============

    Connection Status:
    ==============
    Localhost is accessible.
    LAN connected.
    Google IP is accessible.
    Google.com is accessible.
    Yahoo.com is accessible.


    Windows Firewall:
    =============

    Firewall Disabled Policy:
    ==================


    System Restore:
    ============

    System Restore Policy:
    ========================


    Windows Security:
    ============


    Windows Update:
    ============
    wuauserv Service is not running. Checking service configuration:
    The start type of wuauserv service is OK.
    The ImagePath of wuauserv: "%systemroot%\system32\svchost.exe -k netsvcs -p".
    The ServiceDll of wuauserv service is OK.


    Windows Autoupdate Disabled Policy:
    ============================


    Windows Defender:
    ==============
    WinDefend Service is not running. Checking service configuration:
    The start type of WinDefend service is set to Demand. The default start type is Auto.
    The ImagePath of WinDefend: ""C:\ProgramData\Microsoft\Windows Defender\platform\4.18.2009.7-0\MsMpEng.exe"".


    Windows Defender Disabled Policy:
    ==========================
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
    "DisableAntiSpyware"=DWORD:1


    Other Services:
    ==============


    File Check:
    ========
    C:\Windows\System32\nsisvc.dll => File is digitally signed
    C:\Windows\System32\Drivers\nsiproxy.sys => File is digitally signed
    C:\Windows\System32\Drivers\afd.sys => File is digitally signed
    C:\Windows\System32\Drivers\tdx.sys => File is digitally signed
    C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
    C:\Windows\System32\dnsrslvr.dll => File is digitally signed
    C:\Windows\System32\dnsapi.dll => File is digitally signed
    C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed
    C:\Windows\System32\mpssvc.dll => File is digitally signed
    C:\Windows\System32\bfe.dll => File is digitally signed
    C:\Windows\System32\Drivers\mpsdrv.sys => File is digitally signed
    C:\Windows\System32\SDRSVC.dll => File is digitally signed
    C:\Windows\System32\vssvc.exe => File is digitally signed
    C:\Windows\System32\SecurityHealthService.exe => File is digitally signed
    C:\Windows\System32\wscsvc.dll => File is digitally signed
    C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
    C:\Windows\System32\wuaueng.dll => File is digitally signed
    C:\Windows\System32\qmgr.dll => File is digitally signed
    C:\Windows\System32\es.dll => File is digitally signed
    C:\Windows\System32\cryptsvc.dll => File is digitally signed
    C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
    C:\Windows\System32\ipnathlp.dll => File is digitally signed
    C:\Windows\System32\iphlpsvc.dll => File is digitally signed
    C:\Windows\System32\svchost.exe => File is digitally signed
    C:\Windows\System32\rpcss.dll => File is digitally signed


    **** End of log ****

  7. #22
    Join Date
    Sep 2005
    Location
    Limerick, Ireland
    Posts
    121
    Sophos Scan still running. Will post as soon as completed.

  8. #23
    Join Date
    Sep 2005
    Location
    Limerick, Ireland
    Posts
    121
    Sophos virus scan done.
    No viruses found

  9. #24
    Join Date
    Dec 2007
    Location
    Daly City, CA
    Posts
    22,494
    Your computer is clean [img=https://www.bleepstatic.com/fhost/uploads/6/snag-0004.jpg]

    1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
    This is a very crucial step so make sure you don't skip it.
    Download DelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

    Double-click Delfix.exe to start the tool.
    Make sure the following items are checked:

    • Activate UAC (optional; some users prefer to keep it off)
    • Remove disinfection tools
    • Create registry backup
    • Purge System Restore
    • Reset system settings


    Now click "Run" and wait patiently.
    Once finished a logfile will be created. You don't have to attach it to your next reply.

    2. Make sure Windows Updates are current.

    3. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    4. Check if your browser plugins are up to date.
    Firefox - https://www.mozilla.org/en-US/plugincheck/
    other browsers: https://browsercheck.qualys.com/ (click on "Scan without installing plugin" and then on "Scan now")

    5. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    6. Run Temporary File Cleaner (TFC) and AdwCleaner weekly (you need to redownload these tools since they were removed by DelFix).

    7. (optional) If you want to keep all your programs up to date, download and install FileHippo App Manager.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    8. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    9. Read:
    How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
    Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tuto...r-safe-online/
    About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/foru.../#entry3187642

    10. Please, let me know, how your computer is doing.

  10. #25
    Join Date
    Sep 2005
    Location
    Limerick, Ireland
    Posts
    121
    Thank you. my PC is running faster and no command prompts have appeared.

  11. #26
    Join Date
    Dec 2007
    Location
    Daly City, CA
    Posts
    22,494
    Way to go!!
    Good luck and stay safe

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