Can't login to laptop, cap key stuck, then when tried to logon, couldn't enter my Pin
Results 1 to 5 of 5

Thread: Can't login to laptop, cap key stuck, then when tried to logon, couldn't enter my Pin

  1. #1
    Join Date
    Apr 2013
    Posts
    90

    Can't login to laptop, cap key stuck, then when tried to logon, couldn't enter my Pin

    This is my Sister laptop, caps key stuck, we finally got that to unstick, now she can't logon to her Windows 10...She has HP laptop...We tried running system repair, but she still couldn't add anything in the box...She made sure number lock wasn't on, so that is not the problem.. We also did a restore to previous time, it succeeded, but still could not add her Pin number... What else could keep her from adding her Pin in order too logon to her laptop?? Thanks for any and all help..

    Thanks, patti686

  2. #2
    Join Date
    Mar 2009
    Location
    Arkham Asylum, Cell 13
    Posts
    11,342
    Did you try a USB keyboard?

  3. #3
    Join Date
    Apr 2013
    Posts
    90
    She don't have usb keyboard, but I did have her go to access and click on keyboard, and she got in, but when she tried to logon with her reg keyboard it wouldn't let her put numbers in again.. So its her keyboard, should I have her to update her keyboard or anything else I can try?

  4. #4
    Join Date
    Mar 2009
    Location
    Arkham Asylum, Cell 13
    Posts
    11,342
    If anything, you could try reseating the keyboard cable. You'll have to look up the model number, so we can see if there is a disassembly guide.

    I would get/borrow a USB keyboard and see if that works. If so, then it's probably a hardware issue.

  5. #5
    Join Date
    Apr 2013
    Posts
    90
    Quote Originally Posted by Midknyte View Post
    If anything, you could try reseating the keyboard cable. You'll have to look up the model number, so we can see if there is a disassembly guide.

    I would get/borrow a USB keyboard and see if that works. If so, then it's probably a hardware issue.
    Ok I will see if I can find a usb keyboard... Thanks Midknyte

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •