Internet droppage
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Thread: Internet droppage

  1. #1
    Join Date
    Aug 1998
    Location
    Lone Star State Texas
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    Internet droppage

    Internet drops for a brief second, causing gaming issues. I am not 100% sure, but I've been noticing some lost in connection "hiccups". I just though it was the game server, but not I am noticing with on internet surfing Facebook and YouTube. But again it's a brief 2 to 12 seconds of nothing. I try internet speed test, only issue is that it happens at random time. maybe 20 or so sometimes through out the day. I call my ISP and the audio recording stated the are aware of the issue, but when I talk to the tech people, they say that they don't see any issues. Is there a continues speed test that I can run for a period of time that will record the date/time of the drop and measure the time out and display it to where I can show the tech people?

  2. #2
    Join Date
    Sep 1999
    Location
    Dallas, Tx.
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    21,680
    Is this with AT&T service?
    "They say "don't try this at home" so I'm coming over to your house to try it."

  3. #3
    Join Date
    Aug 1998
    Location
    Lone Star State Texas
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    Quote Originally Posted by Steve R Jones View Post
    Is this with AT&T service?
    Nope its Spectrum (Time Warner)

  4. #4
    Join Date
    Jul 1998
    Location
    Toronto
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    24,141
    Here are two tests that may help. There are others if you search google for "test online speed over time".

    https://testmy.net/auto

    http://startrinity.com/InternetQuali...dthTester.aspx

    Note that it uses bandwidth so if you don't have unlimited bandwidth with your internet provider the data down/uploaded for these tests will count towards your monthly usage.
    Don't believe everything you think.
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  5. #5
    Join Date
    Mar 2009
    Location
    Arkham Asylum, Cell 13
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    11,264
    What is the exact make/model of your cable modem?

    I've seen reports about problems with Intel 6 Puma based modems, like the SB6190:
    https://www.theregister.com/2017/04/..._puma_6_arris/

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