Searching for missing folders in Outlook 2010
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Thread: Searching for missing folders in Outlook 2010

  1. #1
    Join Date
    Apr 2013
    Location
    Provo, Utah - USA
    Posts
    133

    Searching for missing folders in Outlook 2010

    Hi all . . . I opened my Outlook folder today labeled "Financial," and to my shock it only had 2 sub-folders instead of the dozen that were there. I of course have no idea what happened to them. The sub-folder I need right now is <bank name> Online, and the lost (?) emails with the same thing for "From." I've tried the CTL-Shift-P and CTL-E commands, but I cannot locate the items I need.

    -----------------------------------------------

    UPDATE: OK, it's operator error, my bad .... but I don't know how to fix it.

    Top-level folder: "FINANCIAL" > Sub folder (Credit union name) > "FINANCIAL" ---> and then the missing folders for other banks are now parked here, one of which is a folder for the same credit union listed right under the top-level "FINANCIAL" folder. I was chicken to try moving things as I cannot afford to lose the misplaced folders and their contents.

    Thanks in advance
    - David G.
    Last edited by star-gazer777; October 9th, 2020 at 04:46 PM.

  2. #2
    Join Date
    Feb 2000
    Location
    Idaho Falls, Idaho, USA
    Posts
    17,127
    If these folders are part of your local .pst file holding your email, you can exit Outlook, COPY the .pst file(s) to a backup location, then restart Outlook and you should be able to drag/move the folders where you want them. Or, you can create new folders and move/copy the contents.

  3. #3
    Join Date
    Dec 2020
    Posts
    7
    Try this
    Find the folder name by searching for the mail item and looking at its properties
    Select the Go menu, choose Folders at the bottom
    In the window that appears, find the folder in the drop-down box
    Press Ok and Outlook should open to that folder

    I hope this helps!
    Ben Martin

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