Problem with Hotnmail
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Thread: Problem with Hotnmail

  1. #1
    Join Date
    Feb 2017
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    53

    Problem with Hotnmail

    For some reason my Hotmail account won't open some gifs, jpegs or stuff that is forwarded to me if it contains pictures.
    How can I fix that?
    Thanks.

  2. #2
    Join Date
    Sep 1999
    Location
    Largo, Fl.
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    22,086
    1. It won't open "SOME" or ANY?
    2. Am guessing you are reading mail online via web browser?
    3. WHich web browser are you using?
    4. Can you save the files to your desktop and open them?
    If you're happy and you know it......it's your meds.

  3. #3
    Join Date
    Feb 2000
    Location
    Idaho Falls, Idaho, USA
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    17,765
    How are you accessing your Hotmail account? Are you using an email client program like Outlook or Thunderbird, or are you accessing it through a web browser like Google Chrome or Firefox or Microsoft Edge?

    If you are using a web browser, try using a different browser.

    Also, what happens when you view an email that contains one of these images? Do you just get an "X" placeholder, or do you get an image, but on e that you can't right-click on and select Save As?

  4. #4
    Join Date
    Feb 2017
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    Quote Originally Posted by Steve R Jones View Post
    1. It won't open "SOME" or ANY?
    2. Am guessing you are reading mail online via web browser?
    3. WHich web browser are you using?
    4. Can you save the files to your desktop and open them?
    No all , just some.
    Yes, read on line with Firefox browser.
    Tried Edge , same problem.
    No couldn't save to desktop.

  5. #5
    Join Date
    Feb 2017
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    Quote Originally Posted by jdc2000 View Post
    How are you accessing your Hotmail account? Are you using an email client program like Outlook or Thunderbird, or are you accessing it through a web browser like Google Chrome or Firefox or Microsoft Edge?

    If you are using a web browser, try using a different browser.

    Also, what happens when you view an email that contains one of these images? Do you just get an "X" placeholder, or do you get an image, but on e that you can't right-click on and select Save As?
    Using Outlook with Firefox browser. Same problem with Edge.No, x...just won't open

  6. #6
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    Feb 2000
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    Idaho Falls, Idaho, USA
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    What happens when you right-click on one of the images? You should get a popup menu with available options to select.

  7. #7
    Join Date
    Feb 2000
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    Idaho Falls, Idaho, USA
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    A possible workaround for now:

    http://rikter.com/articles/2012/9/em...outlook-email/

    Another option is to use an email client program like Outlook or Thunderbird to download your email.

  8. #8
    Join Date
    Feb 2017
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    53
    Quote Originally Posted by jdc2000 View Post
    What happens when you right-click on one of the images? You should get a popup menu with available options to select.
    I get a long list of options but nothing worked.

    Fwd: The tenacity of trees - beautiful and awe inspiring!

    This is what I received. My wife got it on Gmail and could see everything in the message.

  9. #9
    Join Date
    Feb 2000
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    Idaho Falls, Idaho, USA
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    17,765
    When you right-click on the image, one of the popup menu options that you should get is Save As. If you do not get that option, or you do get it but it does not work, then you may have try one of the methods listed below. You could try using Internet Explorer to read the email messages, to see if that allows you to save the images.

    This seems to be an issue for some Hotmail / Outlook online users. The link I posted above shows how to save the entire email to a folder on your computer, then you can extract the images. Other potential solutions include using an email client program to read the emails, and forwarding the email to a different email address that is not a Hotmail or Outlook.com or other Microsoft address or email account.

  10. #10
    Join Date
    Feb 2017
    Posts
    53
    Thanks guys. I guess the best thing to do is just use another email program. However, it is not that important so if
    I can't see it or open it , it will just be deleted. Thanks anyway.

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