[RESOLVED] Email won't send...
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Thread: [RESOLVED] Email won't send...

  1. #1
    Join Date
    Jun 2000

    Resolved [RESOLVED] Email won't send...

    First let me say that I don't like change. I am using Windows Live Email to view about 5 email accounts. I really, really like the way it functions. At least the way it DID function. A few days ago, my Charter email (Spectrum?) quit sending emails. They sit in the outbox, and I get the following error:

    An unknown error was returned from the SMTP server.

    Subject 'test'
    Server Error: 571
    Server Response: 571 impout005 charter.net NDcuMjUuMjMuMTgz You must connect from Charter IP space. E1110
    Server: 'smtp.charter.net'
    Windows Live Mail Error ID: 0x800CCC61
    Protocol: SMTP
    Port: 25
    Secure(SSL): No

    I have changed the port to 587 , but it still won't send. I have no issues receiving mail on this account--just sending.

    After a bit of research, I found it might be a router issue. Blocking the port?? I'm using a Netgear Genie Wnr2000v3. I switched routers with an older (not Netgear) router to see if it would work, and the email sent just fine. I don't know how to fix this. If anyone can help, I would appreciate it! Thanks!

  2. #2
    Join Date
    Jun 2000
    Since no one responded, I just replaced the router. It happens to also be a Netgear. I'm assuming maybe a router update caused the problem. Therefore I will not let this router update.

  3. #3
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    photolady is offline Lifetime Friend of Site Staff
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    And if had posted this in the Internet forum, you probably gotten an answer rather than networking, which has nothing to do with email.
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