Internet connection but no internet access
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Thread: Internet connection but no internet access

  1. August 16th, 2016, 12:36 PM #1
    bamapostal
    bamapostal is offline Virtual Med Student
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    Internet connection but no internet access

    I am using a HP laptop running windows 10 and using both internet explorer and google chrome browsers. I also am using a private hotspot with my phone service to access the internet. On this computer I am no longer able to access the internet. I always get a little box near the top center of the screen saying authentication required. Inside the box it will be http://(name of website) requires a username and password. Your connection to this site is not private. IThanks
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  2. August 16th, 2016, 02:14 PM #2
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    Welshjim
    Welshjim is offline Virtual PC Specialist!!!
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    bamapostal--
    Can you reach the internet
    1--When in a different hotspot?
    2--Using a different computer?

    That little box seems to say you need to log into the hot spot. Have you been able to connect to the hot spot before?
    Jim
    WIN7 Ultimate SP1 64bit, IE 11, NTFS,
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  3. August 16th, 2016, 02:42 PM #3
    bamapostal
    bamapostal is offline Virtual Med Student
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    Quote Originally Posted by Welshjim View Post
    bamapostal--
    Can you reach the internet
    1--When in a different hotspot?
    2--Using a different computer?

    That little box seems to say you need to log into the hot spot. Have you been able to connect to the hot spot before?
    yes i have had no problems with it before. i actually received this box when i tried to use a different internet provider. and at present time i am using another computer to access the internet on that hotspot.
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  4. August 16th, 2016, 02:45 PM #4
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    jdc2000
    jdc2000 is offline Site Moderator
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    Possibly useful link:

    http://www.zerodollartips.com/your-c...rivate-chrome/
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  5. August 16th, 2016, 07:53 PM #5
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    Welshjim
    Welshjim is offline Virtual PC Specialist!!!
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    bamapostal--
    Can you post a screenshot of the message itself?
    Jim
    WIN7 Ultimate SP1 64bit, IE 11, NTFS,
    cable, MS Security Essentials, Windows 7 firewall
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  6. August 17th, 2016, 02:12 PM #6
    bamapostal
    bamapostal is offline Virtual Med Student
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    message gone

    Quote Originally Posted by Welshjim View Post
    bamapostal--
    Can you post a screenshot of the message itself?
    I came home last night after work and turned on my computer expecting to see same message about authentication but got a big surprise when i was able to connect right to the internet. Tried various websites and all loaded as they should. NO idea why the problem left since I had made no changes . And again this morning the computer goes right to the internet with no issues.
    But I do thank everyone for their help.
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  7. August 17th, 2016, 03:22 PM #7
    Train
    Train is offline Friend of Site Staff
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    Lot of times, if you just shutdown for 10 minutes, problems like that just disappear. Probably something in memory was corrupt and causing the mess to take place.
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  8. August 19th, 2016, 12:50 PM #8
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    Welshjim
    Welshjim is offline Virtual PC Specialist!!!
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    bamapostal--
    Glad to hear all is well. Thanks for telling us the outcome.
    Jim
    WIN7 Ultimate SP1 64bit, IE 11, NTFS,
    cable, MS Security Essentials, Windows 7 firewall
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