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May 30th, 2016, 04:00 PM
#1
Computer restarts when I want it to shut down
Using Win 7 64 HOme Pro, Gigabyte P55USB3 mobo, 8 gigs RAM, WD 1tb HD, Radeon 5450 Vid
I try to shut down and my computer restarts. Then a second shut down works. This morning I got a blue screen, then computer went into repair mode and restarted. I've been suspicious of a new install of Copernic Search. Uninstalled that, returned to older version. So far no shutdown/startup bounces. I've got to wonder what would cause this behavior.
Thanks
Art
Art
www.artsdigitalphoto.com
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May 30th, 2016, 06:29 PM
#2
A bad dll in the updated Copernic Search.
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May 30th, 2016, 06:35 PM
#3
Copernic is likely failing to stop or shut down its service. You can use BlueScreenView to check out the crash dump.
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May 31st, 2016, 01:00 PM
#4
Uninstalling the new Copernic and installing the older version cleared that up. I emailed Copernic a week ago, haven't heard back.
Thanks!
Art
www.artsdigitalphoto.com
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May 31st, 2016, 02:49 PM
#5
Search everything, is what I use on my Windows computers.
https://www.voidtools.com/
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June 18th, 2016, 12:40 PM
#6
This problem has returned. In spite of shut down, the machine restarts. I'm looking at your Search Everything. Is the install set to default? I don't understand the configuration parameters.
Art
www.artsdigitalphoto.com
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June 18th, 2016, 03:35 PM
#7
I install the defaults, but during the install, toward the end if I remember right, uncheck to have it start when windows does.
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June 19th, 2016, 01:12 PM
#8
What an amazing search engine (Search Everything)! Now let me see if uninstalling Copernic solves my problem.
Art
www.artsdigitalphoto.com
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June 19th, 2016, 01:33 PM
#9
What an amazing search engine (Search Everything)! Now let me see if uninstalling Copernic solves my problem. Yes, it does. Shut down is in order. Thanks for the help.
Art
www.artsdigitalphoto.com
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June 19th, 2016, 07:26 PM
#10
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June 20th, 2016, 12:03 PM
#11
Whoops, premature elation. Computer restarted on shut down last night. Further investigation is required.
Art
www.artsdigitalphoto.com
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June 20th, 2016, 12:20 PM
#12
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June 21st, 2016, 01:37 AM
#13
The post in Tenforums is way over my head. This issue causes me concern. It may be time for my annual reformat of Win 7.
Art
www.artsdigitalphoto.com
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June 21st, 2016, 07:16 AM
#14
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June 22nd, 2016, 12:27 PM
#15
I think it's solved. It was an Acronis setting.
Art
www.artsdigitalphoto.com
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