Radeon HD 6770M Display Adapter Problem
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Thread: Radeon HD 6770M Display Adapter Problem

  1. #1
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    Radeon HD 6770M Display Adapter Problem

    I have a HP Pavilion Laptop, running Windows 7, 64 bit, DV6-6047cl. I bought this computer in 2011. I have been having error problems relating to the display adapter. I went to AMD website & downloaded AMD Driver Autodetect. They suggest I upgrade the display adapter on my computer. I plan to download, but it also mentions the following, "Chipset Drivers are not included in this package. To download, chipset drivers, visit "Chipset Drivers". What does this mean? Do you think I need this?

    Your comments would be appreciated.

  2. #2
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    Have you tried the troubleshooter for that laptop.
    http://support.hp.com/us-en/product/...ent/c01912228/

  3. #3
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    For laptops, you should go to the manufacturer's site for drivers.

    http://support.hp.com/us-en/drivers/.../model/5093459
    AMD High-Definition Graphics Driver 8.882.2.3000 339.0 MB Sep 11, 2015
    AMD/Intel Switchable High-Definition (HD) Graphics Driver 8.15.10.2291 79.8 MB Sep 11, 2015
    Intel High-Definition (HD) Graphics Driver 8.15.10.2291 64.9 MB Sep 11, 2015
    It looks like HP did something funky and made "switchable" video cards. I think you'd need to install all 3 sets of drivers.

    Chipset drivers are for the main chipset of the motherboard. It's separate from the video card drivers. Your laptop has an Intel chipset, not an AMD.

  4. #4
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    Radeon HD 6770M Display Adapter

    Quote Originally Posted by Train View Post
    Have you tried the troubleshooter for that laptop.
    http://support.hp.com/us-en/product/...ent/c01912228/
    Yes, I have. Consequently, all of sudden all BIOS and the entire hardware for this computer has been updated because of Windows 10. I am not going to upgrade to Windows 10 with this computer. The graphics card is not compatible to Windows 10.

  5. #5
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    Quote Originally Posted by Midknyte View Post
    For laptops, you should go to the manufacturer's site for drivers.
    HP drivers, I believe, are for Windows 10 not Windows 7. Reason: all drivers have been updated in August or September, 2015. I bought this computer in 2011.

    http://support.hp.com/us-en/drivers/.../model/5093459

    It looks like HP did something funky and made "switchable" video cards. I think you'd need to install all 3 sets of drivers. You are correct that HP used switchable video cards. All my drivers for the video cards are dated 9/30/2011 that works, which I am getting errors relating to not being able to find the AMD driver. I do not plan to upgrade to Windows 10. My graphics card is unincompatible to use in Windows 10.

    Chipset drivers are for the main chipset of the motherboard. It's separate from the video card drivers. Your laptop has an Intel chipset, not an AMD.
    You are correct I have Intel chip.

  6. #6
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    I have also run HP Support Assistant without any errors.

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