[RESOLVED] 11 Threats--Messed Up!

[gypsy63]

Windows 7 Premium
Avast Free
Malwarebytes
FF ESR 24.5.0

3 days ago I ran Malwarebytes and Avast and Malwarebytes found 4 threats--ran all these scans after making sure all my programs were updated. Then I came here and posted on another category about a different problem, and just happen to mention about the threats that were fixed. I was advised that I might still have more threats. So since I have good luck with running HouseCall on my computer at times over the years, I went to the web site and had it to scan my computer. Took over 3 days for my whole computer to be scanned. I have 4 hard drives and most of them are 1 T. large. This morning the scan finally completed. HouseCall found 11 major threats on my PC. I could see no way to make a copy of the results so I decided to use the MS snippet tool to make copies of the results. The results were not all shown in one screen, you had to scroll down to see all the results, so I made 2 snippets--one snippet of the first results, then scrolled down and made another snippet of the rest of the results. This is when I messed up big time! After I saved the last snippet, instead of Xing out the snippet itself, I accidentally Xed out HouseCall--and I had not told HouseCall to fix the problems yet!!

I was so upset after running my computer for 3 days and then not being able to fix these threats. I just can not see running my computer again for 3 days. Malwarebytes and Avast did not find any of these problems so I can't see either one of those programs fixing these threats. I am going to try and post the snippets here, not sure if I remember how to do it.

[Broni]

You've been to this forum before so you should know what the drill is...

Please complete all steps listed here: http://discussions.virtualdr.com/sho...d-4-28-2013%29

Please, observe following rules:

• Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
• If you're stuck, or you're not sure about certain step, always ask before doing anything else.
• Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
• Never run more than one scan at a time.
• Keep updating me regarding your computer behavior, good, or bad.
• The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
• If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
• I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

[gypsy63]

Broni: I am confused about something. Under "How to get logs" the last sentence you posted was:

Attach that saved log to your next reply.

But as I kept reading, toward the bottom, you said:

Make sure all logs are pasted not attached. Attached logs won't be reviewed.

So I am confused about what it is you want me to do. Also, I went ahead and bought the premium version just now of Malwarebytes since I am having such a problem with my computer. Originally I just had the free version.

BTW, I am having a tough coming back here to this site. Half the time when I try to come here the page just won't load. I don't have a problem going to any other sites, just this one--it is as if this site is overloaded.

[fink]

Copy and paste the log results into a reply here. Don't attach them. If any are too long, which can occasionally happen, divide it into two or more posts.

Not sure about the loading time issue. It seems fine to me right now. Maybe try a different browser?

[gypsy63]

It's going to take a long while to run these scans because as I mentioned I have 4 very large hard drives and it took HouseCall 3 days to completely and deeply scan all of my computer. So please be patient with me if you don't hear from me right away. I will be doing as you asked.

[gypsy63]

Fink: I did as instructed and ran full computer scans with both Avast Free and Malwarebytes Pro and both results said no threats detected. (Updated both programs) This does not make sense because HouseCall found 11 threats after 3 days of scanning--some threats I saw were viruses and some I saw were Trojans. I hate it because I accidentally closed out HouseCall before I could tell it to fix all the infections. Since none of those infections were ever fixed, then they still have to be on my computer even though Avast and Malwarebytes say there is no threats! I was so desperate to find a solution to being able to copy those snippets (Virtual Dr. will not let me upload the images), so I found a web site, OCR, that let you convert images to text. I copied and pasted the text from OCR into a Word Doc. Now it does not look very organized what I pasted the text, not pretty and neat, but do you think it would help if I were to copy here what HouseCall said my infections were and where they were?

After I cook supper I will come back here to see what you have to say.
Thanks,

[Broni]

All you need to do to continue in this topic is to follow usual instructions.

Please complete all steps listed here: http://discussions.virtualdr.com/sho...d-4-28-2013%29

...and...

Please, observe following rules:

• Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
• If you're stuck, or you're not sure about certain step, always ask before doing anything else.
• Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
• Never run more than one scan at a time.
• Keep updating me regarding your computer behavior, good, or bad.
• The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
• If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
• I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

[gypsy63]

This is the 1st Malwarebyte's scan I ran right after I first posted on this site. At the time I had only the free version. Since it did not find all that HouseCall had found, I later bought the pro-version and then ran another scan--which said I didn't have any infections, so here is the only scan that said I had any infections:

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 6/10/2014
Scan Time: 10:42:12 AM
Logfile: Malware1.txt
Administrator: Yes

Version: 2.00.2.1012
Malware Database: v2014.06.10.04
Rootkit Database: v2014.06.02.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Sheila

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 268299
Time Elapsed: 7 min, 53 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Warn
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 3
PUP.Optional.SystemK.A, C:\Users\Sheila\AppData\Roaming\Settings Manager\systemk, , [5260f083f3886ccaac21702a11f1c23e],
PUP.Optional.SystemK.A, C:\Users\Sheila\AppData\Roaming\Settings Manager\systemk\components, , [5260f083f3886ccaac21702a11f1c23e],
PUP.Optional.SystemK.A, C:\Users\Sheila\AppData\Roaming\Settings Manager\systemk\content, , [5260f083f3886ccaac21702a11f1c23e],

Files: 41
PUP.Optional.SystemK.A, C:\Users\Sheila\AppData\Roaming\Settings Manager\systemk\chrome.manifest, , [5260f083f3886ccaac21702a11f1c23e],
PUP.Optional.SystemK.A, C:\Users\Sheila\AppData\Roaming\Settings Manager\systemk\install.rdf, , [5260f083f3886ccaac21702a11f1c23e],
PUP.Optional.SystemK.A, C:\Users\Sheila\AppData\Roaming\Settings Manager\systemk\components\SystemKHlpFF14.dll, , [5260f083f3886ccaac21702a11f1c23e],
PUP.Optional.SystemK.A, C:\Users\Sheila\AppData\Roaming\Settings Manager\systemk\components\SystemKHlpFF.xpt, , [5260f083f3886ccaac21702a11f1c23e],
PUP.Optional.SystemK.A, C:\Users\Sheila\AppData\Roaming\Settings Manager\systemk\components\SystemKHlpFF10.dll, , [5260f083f3886ccaac21702a11f1c23e],
PUP.Optional.SystemK.A, C:\Users\Sheila\AppData\Roaming\Settings Manager\systemk\components\SystemKHlpFF11.dll, , [5260f083f3886ccaac21702a11f1c23e],
PUP.Optional.SystemK.A, C:\Users\Sheila\AppData\Roaming\Settings Manager\systemk\components\SystemKHlpFF12.dll, , [5260f083f3886ccaac21702a11f1c23e],
PUP.Optional.SystemK.A, C:\Users\Sheila\AppData\Roaming\Settings Manager\systemk\components\SystemKHlpFF13.dll, , [5260f083f3886ccaac21702a11f1c23e],
PUP.Optional.SystemK.A, C:\Users\Sheila\AppData\Roaming\Settings Manager\systemk\components\SystemKHlpFF15.dll, , [5260f083f3886ccaac21702a11f1c23e],
PUP.Optional.SystemK.A, C:\Users\Sheila\AppData\Roaming\Settings Manager\systemk\components\SystemKHlpFF16.dll, , [5260f083f3886ccaac21702a11f1c23e],
PUP.Optional.SystemK.A, C:\Users\Sheila\AppData\Roaming\Settings Manager\systemk\components\SystemKHlpFF17.dll, , [5260f083f3886ccaac21702a11f1c23e],
PUP.Optional.SystemK.A, C:\Users\Sheila\AppData\Roaming\Settings Manager\systemk\components\SystemKHlpFF18.dll, , [5260f083f3886ccaac21702a11f1c23e],
PUP.Optional.SystemK.A, C:\Users\Sheila\AppData\Roaming\Settings Manager\systemk\components\SystemKHlpFF19.dll, , [5260f083f3886ccaac21702a11f1c23e],
PUP.Optional.SystemK.A, C:\Users\Sheila\AppData\Roaming\Settings Manager\systemk\components\SystemKHlpFF2.dll, , [5260f083f3886ccaac21702a11f1c23e],
PUP.Optional.SystemK.A, C:\Users\Sheila\AppData\Roaming\Settings Manager\systemk\components\SystemKHlpFF20.dll, , [5260f083f3886ccaac21702a11f1c23e],
PUP.Optional.SystemK.A, C:\Users\Sheila\AppData\Roaming\Settings Manager\systemk\components\SystemKHlpFF21.dll, , [5260f083f3886ccaac21702a11f1c23e],
PUP.Optional.SystemK.A, C:\Users\Sheila\AppData\Roaming\Settings Manager\systemk\components\SystemKHlpFF22.dll, , [5260f083f3886ccaac21702a11f1c23e],
PUP.Optional.SystemK.A, C:\Users\Sheila\AppData\Roaming\Settings Manager\systemk\components\SystemKHlpFF23.dll, , [5260f083f3886ccaac21702a11f1c23e],
PUP.Optional.SystemK.A, C:\Users\Sheila\AppData\Roaming\Settings Manager\systemk\components\SystemKHlpFF24.dll, , [5260f083f3886ccaac21702a11f1c23e],
PUP.Optional.SystemK.A, C:\Users\Sheila\AppData\Roaming\Settings Manager\systemk\components\SystemKHlpFF25.dll, , [5260f083f3886ccaac21702a11f1c23e],
PUP.Optional.SystemK.A, C:\Users\Sheila\AppData\Roaming\Settings Manager\systemk\components\SystemKHlpFF26.dll, , [5260f083f3886ccaac21702a11f1c23e],
PUP.Optional.SystemK.A, C:\Users\Sheila\AppData\Roaming\Settings Manager\systemk\components\SystemKHlpFF27.dll, , [5260f083f3886ccaac21702a11f1c23e],
PUP.Optional.SystemK.A, C:\Users\Sheila\AppData\Roaming\Settings Manager\systemk\components\SystemKHlpFF28.dll, , [5260f083f3886ccaac21702a11f1c23e],
PUP.Optional.SystemK.A, C:\Users\Sheila\AppData\Roaming\Settings Manager\systemk\components\SystemKHlpFF29.dll, , [5260f083f3886ccaac21702a11f1c23e],
PUP.Optional.SystemK.A, C:\Users\Sheila\AppData\Roaming\Settings Manager\systemk\components\SystemKHlpFF4.dll, , [5260f083f3886ccaac21702a11f1c23e],
PUP.Optional.SystemK.A, C:\Users\Sheila\AppData\Roaming\Settings Manager\systemk\components\SystemKHlpFF5.dll, , [5260f083f3886ccaac21702a11f1c23e],
PUP.Optional.SystemK.A, C:\Users\Sheila\AppData\Roaming\Settings Manager\systemk\components\SystemKHlpFF6.dll, , [5260f083f3886ccaac21702a11f1c23e],
PUP.Optional.SystemK.A, C:\Users\Sheila\AppData\Roaming\Settings Manager\systemk\components\SystemKHlpFF7.dll, , [5260f083f3886ccaac21702a11f1c23e],
PUP.Optional.SystemK.A, C:\Users\Sheila\AppData\Roaming\Settings Manager\systemk\components\SystemKHlpFF8.dll, , [5260f083f3886ccaac21702a11f1c23e],
PUP.Optional.SystemK.A, C:\Users\Sheila\AppData\Roaming\Settings Manager\systemk\components\SystemKHlpFF9.dll, , [5260f083f3886ccaac21702a11f1c23e],
PUP.Optional.SystemK.A, C:\Users\Sheila\AppData\Roaming\Settings Manager\systemk\content\DnsBHO.js, , [5260f083f3886ccaac21702a11f1c23e],
PUP.Optional.SystemK.A, C:\Users\Sheila\AppData\Roaming\Settings Manager\systemk\content\Error404BHO.js, , [5260f083f3886ccaac21702a11f1c23e],
PUP.Optional.SystemK.A, C:\Users\Sheila\AppData\Roaming\Settings Manager\systemk\content\MainBHO.js, , [5260f083f3886ccaac21702a11f1c23e],
PUP.Optional.SystemK.A, C:\Users\Sheila\AppData\Roaming\Settings Manager\systemk\content\NativeHelper.js, , [5260f083f3886ccaac21702a11f1c23e],
PUP.Optional.SystemK.A, C:\Users\Sheila\AppData\Roaming\Settings Manager\systemk\content\NewTabBHO.js, , [5260f083f3886ccaac21702a11f1c23e],
PUP.Optional.SystemK.A, C:\Users\Sheila\AppData\Roaming\Settings Manager\systemk\content\overlay.js, , [5260f083f3886ccaac21702a11f1c23e],
PUP.Optional.SystemK.A, C:\Users\Sheila\AppData\Roaming\Settings Manager\systemk\content\overlay.xul, , [5260f083f3886ccaac21702a11f1c23e],
PUP.Optional.SystemK.A, C:\Users\Sheila\AppData\Roaming\Settings Manager\systemk\content\RelatedSearch.js, , [5260f083f3886ccaac21702a11f1c23e],
PUP.Optional.SystemK.A, C:\Users\Sheila\AppData\Roaming\Settings Manager\systemk\content\RequestPreserver.js, , [5260f083f3886ccaac21702a11f1c23e],
PUP.Optional.SystemK.A, C:\Users\Sheila\AppData\Roaming\Settings Manager\systemk\content\SearchBHO.js, , [5260f083f3886ccaac21702a11f1c23e],
PUP.Optional.SystemK.A, C:\Users\Sheila\AppData\Roaming\Settings Manager\systemk\content\SettingManager.js, , [5260f083f3886ccaac21702a11f1c23e],

[gypsy63]

DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 1/6/2014 4:25:43 PM
System Uptime: 6/10/2014 10:53:51 AM (9 hours ago)
.
Motherboard: MSI | | 760GM-P34(FX) (MS-7641)
Processor: AMD FX(tm)-4300 Quad-Core Processor | CPU1 | 3800/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 931 GiB total, 874.899 GiB free.
D: is CDROM ()
E: is CDROM (UDF)
F: is FIXED (NTFS) - 931 GiB total, 597.299 GiB free.
G: is Removable
H: is Removable
I: is Removable
J: is Removable
K: is FIXED (NTFS) - 932 GiB total, 558.752 GiB free.
.
==== Disabled Device Manager Items =============
.
Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Description: qknfd
Device ID: ROOT\LEGACY_QKNFD\0000
Manufacturer:
Name: qknfd
PNP Device ID: ROOT\LEGACY_QKNFD\0000
Service: qknfd
.
==== System Restore Points ===================
.
RP68: 5/26/2014 12:55:30 PM - Installed DirectX
RP69: 5/30/2014 8:58:47 AM - Windows Update
RP70: 6/2/2014 3:30:46 PM - Installed Bailey's Book House.
RP71: 6/2/2014 3:33:05 PM - Installed Trudys Time & Place House.
RP72: 6/2/2014 3:34:59 PM - Installed Thinkin Things 1.
RP73: 6/2/2014 3:40:08 PM - Installed Sammys Science House.
RP74: 6/2/2014 3:41:19 PM - Installed Millies Math House.
RP75: 6/3/2014 8:46:06 PM - Windows Update
RP76: 6/4/2014 10:13:45 AM - Installed DirectX
RP77: 6/7/2014 3:01:07 AM - Windows Update
RP78: 6/10/2014 3:01:54 AM - Windows Update
.
==== Image File Execution Options =============
.
IFEO: bitguard.exe - tasklist.exe
IFEO: bprotect.exe - tasklist.exe
IFEO: bpsvc.exe - tasklist.exe
IFEO: browserdefender.exe - tasklist.exe
IFEO: browserprotect.exe - tasklist.exe
IFEO: browsersafeguard.exe - tasklist.exe
IFEO: dprotectsvc.exe - tasklist.exe
IFEO: jumpflip - tasklist.exe
IFEO: protectedsearch.exe - tasklist.exe
IFEO: searchinstaller.exe - tasklist.exe
IFEO: searchprotection.exe - tasklist.exe
IFEO: searchprotector.exe - tasklist.exe
IFEO: searchsettings.exe - tasklist.exe
IFEO: searchsettings64.exe - tasklist.exe
IFEO: snapdo.exe - tasklist.exe
IFEO: stinst32.exe - tasklist.exe
IFEO: stinst64.exe - tasklist.exe
IFEO: umbrella.exe - tasklist.exe
IFEO: utiljumpflip.exe - tasklist.exe
IFEO: volaro - tasklist.exe
IFEO: vonteera - tasklist.exe
IFEO: websteroids.exe - tasklist.exe
IFEO: websteroidsservice.exe - tasklist.exe
x64-IFEO: bitguard.exe - tasklist.exe
x64-IFEO: bprotect.exe - tasklist.exe
x64-IFEO: bpsvc.exe - tasklist.exe
x64-IFEO: browserdefender.exe - tasklist.exe
x64-IFEO: browserprotect.exe - tasklist.exe
x64-IFEO: browsersafeguard.exe - tasklist.exe
x64-IFEO: dprotectsvc.exe - tasklist.exe
x64-IFEO: jumpflip - tasklist.exe
x64-IFEO: protectedsearch.exe - tasklist.exe
x64-IFEO: searchinstaller.exe - tasklist.exe
x64-IFEO: searchprotection.exe - tasklist.exe
x64-IFEO: searchprotector.exe - tasklist.exe
x64-IFEO: searchsettings.exe - tasklist.exe
x64-IFEO: searchsettings64.exe - tasklist.exe
x64-IFEO: snapdo.exe - tasklist.exe
x64-IFEO: stinst32.exe - tasklist.exe
x64-IFEO: stinst64.exe - tasklist.exe
x64-IFEO: umbrella.exe - tasklist.exe
x64-IFEO: utiljumpflip.exe - tasklist.exe
x64-IFEO: volaro - tasklist.exe
x64-IFEO: vonteera - tasklist.exe
x64-IFEO: websteroids.exe - tasklist.exe
x64-IFEO: websteroidsservice.exe - tasklist.exe
.
==== Installed Programs ======================
.
Adobe Flash Player 13 ActiveX
Adobe Flash Player 13 Plugin
Adobe Photoshop 7.0
Adobe Reader XI (11.0.07)
AMD APP SDK Runtime
AMD Catalyst Install Manager
AMD Fuel
avast! Free Antivirus
Bailey's Book House
Bejeweled 3
Belarc Advisor 8.4
Blue Iris 3
Canon IJ Network Scan Utility
Canon IJ Network Tool
Canon Inkjet Printer/Scanner/Fax Extended Survey Program
Canon MP Navigator EX 3.0
Canon MP560 series MP Drivers
Canon MP560 series User Registration
Canon Utilities Easy-PhotoPrint EX
Canon Utilities My Printer
Canon Utilities Solution Menu
Catalyst Control Center
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
ccc-utility64
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
COLLAPSE! Collectors Edition(remove only)
ConvertHelper 2.2
D3DX10
Everything 1.2.1.371
FxFoto by Triscape
Junk Mail filter update
Malwarebytes Anti-Malware version 2.0.2.1012
Microsoft .NET Framework 1.1
Microsoft .NET Framework 4.5.1
Microsoft Application Error Reporting
Microsoft Office
Microsoft Office Professional Edition 2003
Microsoft OneDrive
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Web Publishing Wizard 1.52
Millies Math House
MiPony 2.0.2
Movie Maker
MozBackup 1.4.10
Mozilla Firefox 24.5.0 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
MSVCRT_amd64
MSVCRT110
MSVCRT110_amd64
Nero 12
Nero Audio Pack 1
Nero BackItUp
Nero BackItUp Help (CHM)
Nero Blu-ray Player
Nero Blu-ray Player Help (CHM)
Nero Burning ROM
Nero Burning ROM Help (CHM)
Nero ControlCenter
Nero ControlCenter Help (CHM)
Nero Core Components
Nero Disc Menus Basic
Nero Effects Basic
Nero Express
Nero Express Help (CHM)
Nero Kwik Media
Nero Kwik Media Help (CHM)
Nero Kwik Themes Basic
Nero PiP Effects Basic
Nero Recode
Nero Recode Help (CHM)
Nero RescueAgent
Nero RescueAgent Help (CHM)
Nero SharedVideoCodecs
Nero Update
Nero Video
Nero Video Help (CHM)
neroxml
NVIDIA 3D Vision Controller Driver 331.82
NVIDIA 3D Vision Driver 331.82
NVIDIA Control Panel 331.82
NVIDIA GeForce Experience 2.0.1
NVIDIA Graphics Driver 331.82
NVIDIA HD Audio Driver 1.3.26.4
NVIDIA Install Application
NVIDIA LED Visualizer 1.0
NVIDIA Network Service
NVIDIA PhysX
NVIDIA PhysX System Software 9.13.0725
NVIDIA ShadowPlay 12.4.67
NVIDIA Stereoscopic 3D Driver
NVIDIA Update 12.4.67
NVIDIA Update Core
NVIDIA Virtual Audio 1.2.23
Paint.NET v3.5.11
Pet Vet 3D Animal Hospital
Pet Vet 3D Down Under
Pet Vet 3D Wild Animal Hospital
Photo Common
Photo Gallery
PhotoScape
Prerequisite installer
PrintMaster Platinum 18.1
Realtek Ethernet Controller Driver
Realtek High Definition Audio Driver
Revo Uninstaller 1.95
S10 RedEyes 3.2
Sammys Science House
Security Update for Microsoft .NET Framework 4.5.1 (KB2898869)
Security Update for Microsoft .NET Framework 4.5.1 (KB2901126)
Security Update for Microsoft .NET Framework 4.5.1 (KB2931368)
Shake It! 1.0.7.1
SHIELD Streaming
Skype™ 6.16
SUPERAntiSpyware
The Weather Channel App
Thinkin Things 1
Triscape FxFoto
Trudys Time & Place House
VLC media player 2.1.3
Welcome App (Start-up experience)
Windows Live Communications Platform
Windows Live Essentials
Windows Live Family Safety
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Mail
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Photo Common
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
.
==== Event Viewer Messages From Past Week ========
.
6/6/2014 1:44:07 AM, Error: Service Control Manager [7038] - The NAUpdate service was unable to log on as NT AUTHORITY\SYSTEM with the currently configured password due to the following error: The request is not supported. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).
6/5/2014 2:00:07 PM, Error: Service Control Manager [7000] - The F06DEFF2-5B9C-490D-910F-35D3A91196222 service failed to start due to the following error: The system cannot find the file specified.
6/5/2014 2:00:06 PM, Error: Service Control Manager [7030] - The Systemk Service service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.
6/10/2014 10:54:27 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: qknfd
6/10/2014 10:38:28 AM, Error: Service Control Manager [7034] - The MBAMService service terminated unexpectedly. It has done this 1 time(s).
.
==== End Of File ===========================


DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.17041
Run by Sheila at 19:55:56 on 2014-06-10
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.8191.5997 [GMT -4:00]
.
AV: avast! Antivirus *Disabled/Updated* {17AD7D40-BA12-9C46-7131-94903A54AD8B}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: avast! Antivirus *Disabled/Updated* {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
C:\Windows\system32\nvvsvc.exe
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Canon\IJPLM\IJPLMSVC.EXE
C:\Program Files (x86)\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files (x86)\NVIDIA Corporation\NetService\NvNetworkService.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe
C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\System32\rundll32.exe
C:\Windows\System32\WUDFHost.exe
C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe
C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files (x86)\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe
C:\Program Files\AVAST Software\Avast\avastui.exe
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\Nero\Update\NASvc.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe
C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe
C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
mWinlogon: Userinit = userinit.exe,
BHO: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
uRun: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
uRun: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun
uRunOnce: [FlashPlayerUpdate] C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_13_0_0_214_Plugin.exe -update plugin
mRun: [IJNetworkScanUtility] C:\Program Files (x86)\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe
mRun: [AvastUI.exe] "C:\Program Files\AVAST Software\Avast\AvastUI.exe" /nogui
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\OFFICE11\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
TCP: NameServer = 192.168.0.1
TCP: Interfaces\{A98534EF-CF2E-48A5-A194-00BA9B99726C} : DHCPNameServer = 192.168.0.1
Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - C:\Program Files (x86)\Belarc\BelarcAdvisor\System\BAVoilaX.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
IFEO: bitguard.exe - tasklist.exe
IFEO: bprotect.exe - tasklist.exe
IFEO: bpsvc.exe - tasklist.exe
IFEO: browserdefender.exe - tasklist.exe
IFEO: browserprotect.exe - tasklist.exe
x64-BHO: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-Run: [RTHDVCPL] "C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe" -s
x64-Run: [Nvtmru] "C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\nvtmru.exe"
x64-Run: [ShadowPlay] C:\Windows\System32\rundll32.exe C:\Windows\System32\nvspcap64.dll,ShadowPlayOnSystemStart
x64-Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
x64-Run: [CanonSolutionMenu] C:\Program Files (x86)\Canon\SolutionMenu\CNSLMAIN.exe /logon
x64-Run: [NvBackend] "C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe"
x64-Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - <orphaned>
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-SSODL: WebCheck - <orphaned>
x64-IFEO: bitguard.exe - tasklist.exe
x64-IFEO: bprotect.exe - tasklist.exe
x64-IFEO: bpsvc.exe - tasklist.exe
x64-IFEO: browserdefender.exe - tasklist.exe
x64-IFEO: browserprotect.exe - tasklist.exe
.
Note: multiple IFEO entries found. Please refer to Attach.txt
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Sheila\AppData\Roaming\Mozilla\Firefox\Profiles\2u2ev4mj.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/firefox?rlz=1R0GGLL_en
FF - plugin: C:\PROGRA~2\COMMON~1\Nero\BROWSE~1\npBrowserPlugin.dll
FF - plugin: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Canon\Easy-PhotoPrint EX\NPEZFFPI.DLL
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.30214.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dv.dll
FF - plugin: C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dvstreaming.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_13_0_0_214.dll
FF - ExtSQL: 2014-04-26 10:13; wrc@avast.com; C:\Program Files\AVAST Software\Avast\WebRep\FF
FF - ExtSQL: 2014-05-01 17:55; {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}; C:\Users\Sheila\AppData\Roaming\Mozilla\Firefox\Profiles\2u2ev4mj.default\extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}.xpi
FF - ExtSQL: 2014-05-02 23:36; {0545b830-f0aa-4d7e-8820-50a4629a56fe}; C:\Users\Sheila\AppData\Roaming\Mozilla\Firefox\Profiles\2u2ev4mj.default\extensions\{0545b830-f0aa-4d7e-8820-50a4629a56fe}
FF - ExtSQL: 2014-05-02 23:36; anttoolbar@ant.com; C:\Users\Sheila\AppData\Roaming\Mozilla\Firefox\Profiles\2u2ev4mj.default\extensions\anttoolbar@ant.com
FF - ExtSQL: 2014-05-08 12:03; {fe272bd1-5f76-4ea4-8501-a05d35d823fc}; C:\Users\Sheila\AppData\Roaming\Mozilla\Firefox\Profiles\2u2ev4mj.default\extensions\{fe272bd1-5f76-4ea4-8501-a05d35d823fc}.xpi
FF - ExtSQL: 2014-05-10 16:17; ClassicThemeRestorer@ArisT2Noia4dev; C:\Users\Sheila\AppData\Roaming\Mozilla\Firefox\Profiles\2u2ev4mj.default\extensions\ClassicThemeRestorer@ArisT2Noia4dev.xpi
FF - ExtSQL: 2014-05-10 16:20; CSTBB@NArisT2_Noia4dev; C:\Users\Sheila\AppData\Roaming\Mozilla\Firefox\Profiles\2u2ev4mj.default\extensions\CSTBB@NArisT2_Noia4dev.xpi
.
============= SERVICES / DRIVERS ===============
.
R0 aswRvrt;avast! Revert;C:\Windows\System32\drivers\aswRvrt.sys [2014-1-6 65776]
R0 aswVmm;avast! VM Monitor;C:\Windows\System32\drivers\aswVmm.sys [2014-1-6 208416]
R1 aswSnx;aswSnx;C:\Windows\System32\drivers\aswsnx.sys [2014-1-6 1039096]
R1 aswSP;aswSP;C:\Windows\System32\drivers\aswsp.sys [2014-1-6 423240]
R1 SASDIFSV;SASDIFSV;C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys [2010-2-17 14920]
R1 SASKUTIL;SASKUTIL;C:\Program Files\SUPERAntiSpyware\saskutil64.sys [2010-2-17 12360]
R2 !SASCORE;SAS Core Service;C:\Program Files\SUPERAntiSpyware\SASCore64.exe [2010-6-29 128752]
R2 AMD FUEL Service;AMD FUEL Service;C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [2012-5-4 361984]
R2 AODDriver4.1;AODDriver4.1;C:\Program Files\ATI Technologies\ATI.ACE\Fuel\amd64\aoddriver2.sys [2011-11-13 55936]
R2 aswHwid;avast! HardwareID;C:\Windows\System32\drivers\aswHwid.sys [2014-4-26 29208]
R2 aswMonFlt;aswMonFlt;C:\Windows\System32\drivers\aswMonFlt.sys [2014-1-6 79184]
R2 avast! Antivirus;avast! Antivirus;C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2014-4-26 50344]
R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe [2014-4-19 1809720]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe [2014-4-19 860472]
R2 NAUpdate;Nero Update;C:\Program Files (x86)\Nero\Update\NASvc.exe [2012-7-13 769432]
R2 NvNetworkService;NVIDIA Network Service;C:\Program Files (x86)\NVIDIA Corporation\NetService\NvNetworkService.exe [2014-1-6 1618888]
R2 NvStreamSvc;NVIDIA Streamer Service;C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe [2013-12-12 21009352]
R2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2013-11-11 414496]
R3 amdiox64;AMD IO Driver;C:\Windows\System32\drivers\amdiox64.sys [2013-12-12 46136]
R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2014-4-19 25816]
R3 MBAMSwissArmy;MBAMSwissArmy;C:\Windows\System32\drivers\MBAMSwissArmy.sys [2014-4-21 122584]
R3 MBAMWebAccessControl;MBAMWebAccessControl;C:\Windows\System32\drivers\mwac.sys [2014-4-19 63704]
R3 NvStreamKms;NvStreamKms;C:\Program Files\NVIDIA Corporation\NvStreamSrv\NvStreamKms.sys [2014-5-26 19744]
R3 nvvad_WaveExtensible;NVIDIA Virtual Audio Device (Wave Extensible) (WDM);C:\Windows\System32\drivers\nvvad64v.sys [2014-5-26 40392]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2013-12-12 849992]
R3 usbfilter;AMD USB Filter Driver;C:\Windows\System32\drivers\usbfilter.sys [2013-12-12 44672]
R3 WDC_SAM;WD SCSI Pass Thru driver;C:\Windows\System32\drivers\wdcsam64.sys [2008-5-6 14464]
S2 aswStm;aswStm;C:\Windows\System32\drivers\aswstm.sys [2014-1-6 85328]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2013-9-11 105144]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2013-9-11 124088]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-10-23 172192]
S3 fssfltr;fssfltr;C:\Windows\System32\drivers\fssfltr.sys [2014-1-6 57840]
S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2014-3-31 1512640]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\Windows\System32\ieetwcollector.exe [2014-4-9 111616]
S3 iusb3hub;Intel(R) USB 3.0 Hub Driver;C:\Windows\System32\drivers\iusb3hub.sys [2013-6-14 368112]
S3 iusb3xhc;Intel(R) USB 3.0 eXtensible Host Controller Driver;C:\Windows\System32\drivers\iusb3xhc.sys [2013-6-14 786416]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2013-6-17 1255736]
.
=============== Created Last 30 ================
.
2014-06-10 12:31:34 -------- d-sh--w- C:\Users\Sheila\AppData\Local\EmieUserList
2014-06-10 12:31:34 -------- d-sh--w- C:\Users\Sheila\AppData\Local\EmieSiteList
2014-06-10 07:02:25 10702536 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{8C8FCD53-5D57-4E48-878D-26B144F03F87}\mpengine.dll
2014-06-06 16:06:06 175528 ----a-w- C:\Windows\System32\drivers\tmcomm.sys
2014-06-05 23:52:30 -------- d-----w- C:\Program Files (x86)\VS Revo Group
2014-06-05 17:58:06 -------- d-----w- C:\Users\Sheila\AppData\Roaming\Settings Manager
2014-06-05 17:57:54 -------- d-----w- C:\Program Files\Quiknowledge
2014-06-05 17:57:50 -------- d-----w- C:\Program Files (x86)\MiPony
2014-06-04 14:14:58 -------- d-----w- C:\Program Files (x86)\VivaMedia
2014-06-02 19:31:06 -------- d-----w- C:\Program Files (x86)\Riverdeep
2014-06-02 19:10:42 -------- d-----w- C:\Users\Sheila\AppData\Local\RadonLabs
2014-06-02 19:07:33 -------- d-----w- C:\Program Files (x86)\Viva Media
2014-06-02 19:05:45 -------- d-----w- C:\Program Files (x86)\OXXOGames
2014-05-26 16:54:31 40392 ----a-w- C:\Windows\System32\drivers\nvvad64v.sys
2014-05-26 16:54:31 34760 ----a-w- C:\Windows\SysWow64\nvaudcap32v.dll
2014-05-22 15:37:55 -------- d-----w- C:\Users\Sheila\AppData\Local\Broderbund Software
2014-05-22 15:37:55 -------- d-----w- C:\Users\Sheila\AppData\Local\ApplicationHistory
2014-05-22 15:37:55 -------- d-----w- C:\ProgramData\Broderbund Software
2014-05-22 15:30:56 -------- d-----w- C:\Program Files (x86)\Web Publish
2014-05-22 15:30:55 3186688 ----a-w- C:\Windows\SysWow64\acXMLParser.dll
2014-05-22 15:30:54 3186688 ----a-w- C:\Windows\SysWow64\cdintf300.dll
2014-05-22 15:28:02 -------- d-----w- C:\Program Files (x86)\PrintMaster Platinum 18.1
2014-05-22 15:28:02 -------- d-----w- C:\Program Files (x86)\Common Files\Broderbund
2014-05-22 15:22:46 -------- d-----w- C:\Windows\SysWow64\URTTEMP
2014-05-14 12:47:20 2724864 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2014-05-14 12:47:20 2724864 ----a-w- C:\Windows\System32\mshtml.tlb
2014-05-13 04:47:36 -------- d-----w- C:\Program Files (x86)\Everything
.
==================== Find3M ====================
.
2014-06-10 23:54:41 122584 ----a-w- C:\Windows\System32\drivers\MBAMSwissArmy.sys
2014-06-03 16:59:24 70832 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2014-06-03 16:59:24 692400 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2014-05-15 12:51:04 1039096 ----a-w- C:\Windows\System32\drivers\aswsnx.sys
2014-05-15 12:51:03 85328 ----a-w- C:\Windows\System32\drivers\aswstm.sys
2014-05-12 11:26:10 63704 ----a-w- C:\Windows\System32\drivers\mwac.sys
2014-05-12 11:26:00 91352 ----a-w- C:\Windows\System32\drivers\mbamchameleon.sys
2014-05-12 11:25:56 25816 ----a-w- C:\Windows\System32\drivers\mbam.sys
2014-05-09 06:14:03 477184 ----a-w- C:\Windows\System32\aepdu.dll
2014-05-09 06:11:23 424448 ----a-w- C:\Windows\System32\aeinv.dll
2014-04-30 18:29:25 1081112 ----a-w- C:\Windows\SysWow64\nvspcap.dll
2014-04-30 18:29:03 1225920 ----a-w- C:\Windows\System32\nvspcap64.dll
2014-04-26 14:13:23 208416 ----a-w- C:\Windows\System32\drivers\aswVmm.sys
2014-04-26 14:13:22 93568 ----a-w- C:\Windows\System32\drivers\aswRdr2.sys
2014-04-26 14:13:22 79184 ----a-w- C:\Windows\System32\drivers\aswMonFlt.sys
2014-04-26 14:13:22 65776 ----a-w- C:\Windows\System32\drivers\aswRvrt.sys
2014-04-26 14:13:22 43152 ----a-w- C:\Windows\avastSS.scr
2014-04-26 14:13:22 29208 ----a-w- C:\Windows\System32\drivers\aswHwid.sys
2014-04-12 02:22:05 95680 ----a-w- C:\Windows\System32\drivers\ksecdd.sys
2014-04-12 02:22:05 155072 ----a-w- C:\Windows\System32\drivers\ksecpkg.sys
2014-04-12 02:19:38 29184 ----a-w- C:\Windows\System32\sspisrv.dll
2014-04-12 02:19:38 136192 ----a-w- C:\Windows\System32\sspicli.dll
2014-04-12 02:19:37 28160 ----a-w- C:\Windows\System32\secur32.dll
2014-04-12 02:19:32 1460736 ----a-w- C:\Windows\System32\lsasrv.dll
2014-04-12 02:19:05 31232 ----a-w- C:\Windows\System32\lsass.exe
2014-04-12 02:12:06 22016 ----a-w- C:\Windows\SysWow64\secur32.dll
2014-04-12 02:10:56 96768 ----a-w- C:\Windows\SysWow64\sspicli.dll
2014-04-01 01:41:40 58568 ----a-w- C:\Windows\SysWow64\sirenacm.dll
2014-04-01 01:34:22 322248 ----a-w- C:\Windows\WLXPGSS.SCR
2014-03-31 16:42:42 37320 ----a-w- C:\Windows\System32\nvaudcap64v.dll
2014-03-31 13:35:08 270496 ------w- C:\Windows\System32\MpSigStub.exe
.
============= FINISH: 19:56:23.89 ===============

[Broni]

Download RogueKiller from one of the following links and save it to your Desktop:

Link 1
Link 2

• Close all the running programs
• Windows Vista/7/8 users: right click on RogueKiller.exe, click Run as Administrator
• Otherwise just double-click on RogueKiller.exe
• Pre-scan will start. Let it finish.
• Click on SCAN button.
• Wait until the Status box shows Scan Finished
• Click on Delete.
• Wait until the Status box shows Deleting Finished.
• Click on Report and copy/paste the content of the Notepad into your next reply.
• RKreport.txt could also be found on your desktop.
• If more than one log is produced post all logs.
• If RogueKiller has been blocked, do not hesitate to try a few times more. If really won't run, rename it to winlogon.exe (or winlogon.com) and try again

Create new restore point before proceeding with the next step....
How to: http://www.smartestcomputing.us.com/...t-all-windows/

Download Malwarebytes Anti-Rootkit (MBAR) from HERE

• Unzip downloaded file.
• Open the folder where the contents were unzipped and run mbar.exe
• Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
• Click on the Cleanup button to remove any threats and reboot if prompted to do so.
• Wait while the system shuts down and the cleanup process is performed.
• Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
• When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt

[gypsy63]

Here are the results from RogueKiller--now onto creating a restore point and then I will download and use MBAR as instructed:

RogueKiller V9.0.2.0 [Jun 3 2014] by Adlice Software
mail : http://www.adlice.com/contact/
Feedback : http://forum.adlice.com
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://www.adlice.com

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Sheila [Admin rights]
Mode : Remove -- Date : 06/10/2014 21:26:08

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 7 ¤¤¤
[Suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ALSysIO -> NOT SELECTED
[Suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\ALSysIO -> NOT SELECTED
[Suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\ControlSet002\Services\ALSysIO -> NOT SELECTED
[PUM.DesktopIcons] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1 -> NOT SELECTED
[PUM.DesktopIcons] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1 -> NOT SELECTED
[PUM.DesktopIcons] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1 -> NOT SELECTED
[PUM.DesktopIcons] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1 -> NOT SELECTED

¤¤¤ Scheduled tasks : 0 ¤¤¤

¤¤¤ Files : 0 ¤¤¤

¤¤¤ HOSTS File : 0 ¤¤¤

¤¤¤ Antirootkit : 0 ¤¤¤

¤¤¤ Web browsers : 1 ¤¤¤
[PUP][FIREFX:Addon] 2u2ev4mj.default : Ant Video Downloader and Player [anttoolbar@ant.com] -> NOT SELECTED

¤¤¤ MBR Check : ¤¤¤
+++++ PhysicalDrive0: TOSHIBA DT01ACA100 ATA Device +++++
--- User ---
[MBR] 3c2805bbd550ee68869794b67f7639da
[BSP] dd986b2b18e0f2f292518d4d673a77bf : Windows Vista/7/8 MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x7) [VISIBLE] Offset (sectors): 2048 | Size: 350 MB
1 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 718848 | Size: 953517 MB
User = LL1 ... OK
User = LL2 ... OK

+++++ PhysicalDrive1: SMSC 223 U HS-CF USB Device +++++
Error reading User MBR! ([15] The device is not ready. )
Error reading LL1 MBR! NOT VALID!
Error reading LL2 MBR! ([32] The request is not supported. )

+++++ PhysicalDrive2: SMSC 223 U HS-MS USB Device +++++
Error reading User MBR! ([15] The device is not ready. )
Error reading LL1 MBR! NOT VALID!
Error reading LL2 MBR! ([32] The request is not supported. )

+++++ PhysicalDrive3: SMSC 223 U HS-SM USB Device +++++
Error reading User MBR! ([15] The device is not ready. )
Error reading LL1 MBR! NOT VALID!
Error reading LL2 MBR! ([32] The request is not supported. )

+++++ PhysicalDrive4: SMSC 223 U HS-SD/MMC USB Device +++++
Error reading User MBR! ([15] The device is not ready. )
Error reading LL1 MBR! NOT VALID!
Error reading LL2 MBR! ([32] The request is not supported. )

+++++ PhysicalDrive5: WD My Book 1110 USB Device +++++
--- User ---
[MBR] 501e0d6900b18b534a9fcc91650fc670
[BSP] d17cd76fdfd3323b5fe85b518ea94d94 : Windows XP MBR Code
Partition table:
0 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 2048 | Size: 953198 MB
User = LL1 ... OK
Error reading LL2 MBR! ([32] The request is not supported. )

+++++ PhysicalDrive6: WD 10EAVS External USB Device +++++
--- User ---
[MBR] 6eda0ef9bea92a2274d6e5de8535c3e5
[BSP] 41df1a7cf62fb21964ce3f8cb8b87014 : Windows XP MBR Code
Partition table:
0 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 63 | Size: 953867 MB
User = LL1 ... OK
Error reading LL2 MBR! ([32] The request is not supported. )


============================================
RKreport_SCN_06102014_212229.log

[gypsy63]

I ran Malwarebytes Anti-Rootkit twice and each time it said that no threats were detected. Now what?

[Broni]

Please download ComboFix from Here, Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**

• Never rename Combofix unless instructed.
• Close any open browsers.
• Very Important! Temporarily disable your anti-virus and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
• Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
• Close any open browsers.
• WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
• Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
• If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
  If the connection is not there use restore point you created prior to running Combofix.
• Double click on combofix.exe & follow the prompts.

• NOTE1. If Combofix asks you to install Recovery Console, please allow it.
  NOTE 2. If Combofix asks you to update the program, always do so.

• When finished, it will produce a report for you.
• Please post the "C:\ComboFix.txt"

**Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
**Note 2 for AVG and CA Internet Security (Total Defense Internet Security) users: ComboFix will not run until AVG/CA Internet Security is uninstalled as a protective measure against the anti-virus. This is because AVG/CA Internet Security "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG/CA Internet Security cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG/CA Internet Security first.
Use AppRemover to uninstall it: http://www.appremover.com/
We can reinstall it when we're done with CF.
**Note 3: If you receive an error Illegal operation attempted on a registery key that has been marked for deletion, restart computer to fix the issue.
**Note 4: Some infections may take some significant time to be cured. As long as your computer clock is running Combofix is still working. Be patient.


Make sure, you re-enable your security programs, when you're done with Combofix.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

NOTE.
If, for some reason, Combofix refuses to run, try the following...

Delete Combofix file, download fresh one, but rename combofix.exe to your_name.exe BEFORE saving it to your desktop.
Do NOT run it yet.
Download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

Restart computer in safe mode

• Double-click on the Rkill desktop icon to run the tool.
• If using Vista or Windows 7 right-click on it and choose Run As Administrator.
• A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
• If not, delete the file, then download and use the one provided in Link 2.
• Do not reboot until instructed.
• If the tool does not run from any of the links provided, please let me know.

When the scan is done Notepad will open with rKill.txt log.
NOTE. rKill.txt log will also be present on your desktop.

Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

IF you had to run rKill post BOTH logs, rKill.txt and Combofix.txt.

[gypsy63]

I am going to post the log for Combo Fix and then shut my computer down. I have to, a bad storm has come up and now it is lightening & our lights are blinking on and off. Will have to come back here in the AM to check this thread. Here are the results:

ComboFix 14-06-10.01 - Sheila 06/11/2014 0:51.1.4 - x64
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.8191.5434 [GMT -4:00]
Running from: c:\users\Sheila\Desktop\ComboFix.exe
AV: avast! Antivirus *Disabled/Updated* {17AD7D40-BA12-9C46-7131-94903A54AD8B}
SP: avast! Antivirus *Disabled/Updated* {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((( Files Created from 2014-05-11 to 2014-06-11 )))))))))))))))))))))))))))))))
.
.
2014-06-11 04:56 . 2014-06-11 04:56 -------- d-----w- c:\users\Default\AppData\Local\temp
2014-06-11 01:54 . 2014-06-11 03:20 -------- d-----w- c:\programdata\Malwarebytes' Anti-Malware (portable)
2014-06-11 01:13 . 2014-06-11 01:13 -------- d-----w- c:\programdata\RogueKiller
2014-06-10 12:31 . 2014-06-10 12:31 -------- d-sh--w- c:\users\Sheila\AppData\Local\EmieUserList
2014-06-10 12:31 . 2014-06-10 12:31 -------- d-sh--w- c:\users\Sheila\AppData\Local\EmieSiteList
2014-06-10 07:02 . 2014-04-30 23:20 10702536 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{8C8FCD53-5D57-4E48-878D-26B144F03F87}\mpengine.dll
2014-06-06 16:06 . 2013-09-02 07:58 175528 ----a-w- c:\windows\system32\drivers\tmcomm.sys
2014-06-05 23:52 . 2014-06-05 23:52 -------- d-----w- c:\program files (x86)\VS Revo Group
2014-06-05 17:58 . 2014-06-10 14:52 -------- d-----w- c:\users\Sheila\AppData\Roaming\Settings Manager
2014-06-05 17:57 . 2014-06-05 17:57 -------- d-----w- c:\program files\Quiknowledge
2014-06-05 17:57 . 2014-06-05 17:57 -------- d-----w- c:\program files (x86)\MiPony
2014-06-04 14:14 . 2014-06-04 14:15 -------- d-----w- c:\program files (x86)\VivaMedia
2014-06-03 15:30 . 2014-06-03 15:30 -------- d-----w- c:\program files (x86)\Common Files\Skype
2014-06-02 19:31 . 2014-06-02 19:41 -------- d-----w- c:\program files (x86)\Riverdeep
2014-06-02 19:10 . 2014-06-02 19:10 -------- d-----w- c:\users\Sheila\AppData\Local\RadonLabs
2014-06-02 19:07 . 2014-06-04 14:12 -------- d-----w- c:\program files (x86)\Viva Media
2014-06-02 19:05 . 2014-06-02 19:05 -------- d-----w- c:\program files (x86)\OXXOGames
2014-05-26 16:54 . 2014-03-31 16:42 40392 ----a-w- c:\windows\system32\drivers\nvvad64v.sys
2014-05-26 16:54 . 2014-03-31 16:42 34760 ----a-w- c:\windows\SysWow64\nvaudcap32v.dll
2014-05-22 15:37 . 2014-05-22 21:23 -------- d-----w- c:\users\Sheila\AppData\Local\ApplicationHistory
2014-05-22 15:37 . 2014-05-22 15:37 -------- d-----w- c:\users\Sheila\AppData\Local\Broderbund Software
2014-05-22 15:37 . 2014-05-22 15:37 -------- d-----w- c:\programdata\Broderbund Software
2014-05-22 15:30 . 2014-05-22 15:30 -------- d-----w- c:\program files (x86)\Web Publish
2014-05-22 15:30 . 2007-07-19 17:07 3186688 ----a-w- c:\windows\SysWow64\acXMLParser.dll
2014-05-22 15:30 . 2007-07-19 17:07 3186688 ----a-w- c:\windows\SysWow64\cdintf300.dll
2014-05-22 15:28 . 2014-05-22 15:30 -------- d-----w- c:\program files (x86)\PrintMaster Platinum 18.1
2014-05-22 15:28 . 2014-05-22 15:29 -------- d-----w- c:\program files (x86)\Common Files\Broderbund
2014-05-22 15:22 . 2014-05-22 15:22 -------- d-----w- c:\windows\SysWow64\URTTEMP
2014-05-14 12:47 . 2014-05-06 04:40 23544320 ----a-w- c:\windows\system32\mshtml.dll
2014-05-14 12:47 . 2014-05-06 04:17 2724864 ----a-w- c:\windows\system32\mshtml.tlb
2014-05-14 12:47 . 2014-05-06 03:07 2724864 ----a-w- c:\windows\SysWow64\mshtml.tlb
2014-05-14 12:47 . 2014-05-06 03:00 84992 ----a-w- c:\windows\system32\mshtmled.dll
2014-05-13 04:47 . 2014-05-22 17:50 -------- d-----w- c:\program files (x86)\Everything
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2014-06-11 04:42 . 2014-04-21 13:28 122584 ----a-w- c:\windows\system32\drivers\MBAMSwissArmy.sys
2014-06-11 01:52 . 2014-04-19 20:57 92888 ----a-w- c:\windows\system32\drivers\mbamchameleon.sys
2014-06-03 16:59 . 2014-01-09 00:17 70832 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2014-06-03 16:59 . 2014-01-09 00:17 692400 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2014-05-15 12:51 . 2014-01-07 00:32 1039096 ----a-w- c:\windows\system32\drivers\aswsnx.sys
2014-05-15 12:51 . 2014-01-07 00:32 85328 ----a-w- c:\windows\system32\drivers\aswstm.sys
2014-05-15 12:51 . 2014-01-07 00:32 423240 ----a-w- c:\windows\system32\drivers\aswsp.sys
2014-05-14 12:46 . 2013-06-17 18:10 93223848 ----a-w- c:\windows\system32\MRT.exe
2014-05-12 11:26 . 2014-04-19 20:57 63704 ----a-w- c:\windows\system32\drivers\mwac.sys
2014-05-12 11:25 . 2014-04-19 20:57 25816 ----a-w- c:\windows\system32\drivers\mbam.sys
2014-04-30 18:29 . 2013-12-12 16:36 1081112 ----a-w- c:\windows\SysWow64\nvspcap.dll
2014-04-30 18:29 . 2013-12-12 16:36 1225920 ----a-w- c:\windows\system32\nvspcap64.dll
2014-04-26 14:13 . 2014-01-07 00:32 208416 ----a-w- c:\windows\system32\drivers\aswVmm.sys
2014-04-26 14:13 . 2014-04-26 14:13 29208 ----a-w- c:\windows\system32\drivers\aswHwid.sys
2014-04-26 14:13 . 2014-04-26 14:13 43152 ----a-w- c:\windows\avastSS.scr
2014-04-26 14:13 . 2014-01-07 00:32 65776 ----a-w- c:\windows\system32\drivers\aswRvrt.sys
2014-04-26 14:13 . 2014-01-07 00:32 93568 ----a-w- c:\windows\system32\drivers\aswRdr2.sys
2014-04-26 14:13 . 2014-01-07 00:32 79184 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys
2014-04-26 14:13 . 2014-01-07 00:32 334648 ----a-w- c:\windows\system32\aswBoot.exe
2014-04-01 01:41 . 2014-04-01 01:41 58568 ----a-w- c:\windows\SysWow64\sirenacm.dll
2014-04-01 01:34 . 2014-04-01 01:34 322248 ----a-w- c:\windows\WLXPGSS.SCR
2014-03-31 16:42 . 2013-12-12 16:29 37320 ----a-w- c:\windows\system32\nvaudcap64v.dll
2014-03-31 13:35 . 2010-11-21 03:27 270496 ------w- c:\windows\system32\MpSigStub.exe
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive1]
@="{F241C880-6982-4CE5-8CF7-7085BA96DA5A}"
[HKEY_CLASSES_ROOT\CLSID\{F241C880-6982-4CE5-8CF7-7085BA96DA5A}]
2014-04-27 13:03 223432 ----a-w- c:\users\Sheila\AppData\Local\Microsoft\SkyDrive\17.0.4035.0328\SkyDriveShell.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive2]
@="{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}"
[HKEY_CLASSES_ROOT\CLSID\{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}]
2014-04-27 13:03 223432 ----a-w- c:\users\Sheila\AppData\Local\Microsoft\SkyDrive\17.0.4035.0328\SkyDriveShell.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive3]
@="{BBACC218-34EA-4666-9D7A-C78F2274A524}"
[HKEY_CLASSES_ROOT\CLSID\{BBACC218-34EA-4666-9D7A-C78F2274A524}]
2014-04-27 13:03 223432 ----a-w- c:\users\Sheila\AppData\Local\Microsoft\SkyDrive\17.0.4035.0328\SkyDriveShell.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2010-09-28 2988784]
"Skype"="c:\program files (x86)\Skype\Phone\Skype.exe" [2014-05-08 21444224]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"IJNetworkScanUtility"="c:\program files (x86)\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe" [2009-05-19 136544]
"AvastUI.exe"="c:\program files\AVAST Software\Avast\AvastUI.exe" [2014-06-06 3890208]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
"EnableLinkedConnections"= 1 (0x1)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]
"LoadAppInit_DLLs"=1 (0x1)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\!SASCORE]
@=""
.
R1 qknfd;qknfd;c:\windows\system32\drivers\qknfd.sys;c:\windows\SYSNATIVE\drivers\qknfd.sys [x]
R2 aswStm;aswStm;c:\windows\system32\drivers\aswStm.sys;c:\windows\SYSNATIVE\drivers\aswStm.sys [x]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe;c:\program files (x86)\Skype\Updater\Updater.exe [x]
R3 ALSysIO;ALSysIO;c:\users\ADMINI~1\AppData\Local\Temp\ALSysIO64.sys;c:\users\ADMINI~1\AppData\Local\Temp\ALSysIO64.sys [x]
R3 cpuz136;cpuz136;c:\windows\TEMP\cpuz136\cpuz136_x64.sys;c:\windows\TEMP\cpuz136\cpuz136_x64.sys [x]
R3 IEEtwCollectorService;Internet Explorer ETW Collector Service;c:\windows\system32\IEEtwCollector.exe;c:\windows\SYSNATIVE\IEEtwCollector.exe [x]
R3 iusb3hub;Intel(R) USB 3.0 Hub Driver;c:\windows\system32\drivers\iusb3hub.sys;c:\windows\SYSNATIVE\drivers\iusb3hub.sys [x]
R3 iusb3xhc;Intel(R) USB 3.0 eXtensible Host Controller Driver;c:\windows\system32\drivers\iusb3xhc.sys;c:\windows\SYSNATIVE\drivers\iusb3xhc.sys [x]
R3 MBAMWebAccessControl;MBAMWebAccessControl;c:\windows\system32\drivers\mwac.sys;c:\windows\SYSNATIVE\drivers\mwac.sys [x]
R3 MSICDSetup;MSICDSetup;d:\cdriver64.sys;d:\CDriver64.sys [x]
R3 NTIOLib_1_0_C;NTIOLib_1_0_C;d:\ntiolib_x64.sys;d:\NTIOLib_X64.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys;c:\windows\SYSNATIVE\drivers\TsUsbGD.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
S0 aswRvrt;avast! Revert; [x]
S0 aswVmm;avast! VM Monitor; [x]
S1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys;c:\windows\SYSNATIVE\drivers\aswSnx.sys [x]
S1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys;c:\windows\SYSNATIVE\drivers\aswSP.sys [x]
S1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV64.SYS;c:\program files\SUPERAntiSpyware\SASDIFSV64.SYS [x]
S1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL64.SYS;c:\program files\SUPERAntiSpyware\SASKUTIL64.SYS [x]
S2 !SASCORE;SAS Core Service;c:\program files\SUPERAntiSpyware\SASCORE64.EXE;c:\program files\SUPERAntiSpyware\SASCORE64.EXE [x]
S2 AMD FUEL Service;AMD FUEL Service;c:\program files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe;c:\program files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [x]
S2 AODDriver4.1;AODDriver4.1;c:\program files\ATI Technologies\ATI.ACE\Fuel\amd64\AODDriver2.sys;c:\program files\ATI Technologies\ATI.ACE\Fuel\amd64\AODDriver2.sys [x]
S2 aswHwid;avast! HardwareID;c:\windows\system32\drivers\aswHwid.sys;c:\windows\SYSNATIVE\drivers\aswHwid.sys [x]
S2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys;c:\windows\SYSNATIVE\drivers\aswMonFlt.sys [x]
S2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes Anti-Malware\mbamservice.exe;c:\program files (x86)\Malwarebytes Anti-Malware\mbamservice.exe [x]
S2 NAUpdate;Nero Update;c:\program files (x86)\Nero\Update\NASvc.exe;c:\program files (x86)\Nero\Update\NASvc.exe [x]
S2 NvNetworkService;NVIDIA Network Service;c:\program files (x86)\NVIDIA Corporation\NetService\NvNetworkService.exe;c:\program files (x86)\NVIDIA Corporation\NetService\NvNetworkService.exe [x]
S2 NvStreamSvc;NVIDIA Streamer Service;c:\program files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe;c:\program files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe [x]
S2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;c:\program files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe;c:\program files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [x]
S3 amdiox64;AMD IO Driver;c:\windows\system32\DRIVERS\amdiox64.sys;c:\windows\SYSNATIVE\DRIVERS\amdiox64.sys [x]
S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys;c:\windows\SYSNATIVE\drivers\mbam.sys [x]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\MBAMSwissArmy.sys;c:\windows\SYSNATIVE\drivers\MBAMSwissArmy.sys [x]
S3 NvStreamKms;NvStreamKms;c:\program files\NVIDIA Corporation\NvStreamSrv\NvStreamKms.sys;c:\program files\NVIDIA Corporation\NvStreamSrv\NvStreamKms.sys [x]
S3 nvvad_WaveExtensible;NVIDIA Virtual Audio Device (Wave Extensible) (WDM);c:\windows\system32\drivers\nvvad64v.sys;c:\windows\SYSNATIVE\drivers\nvvad64v.sys [x]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys;c:\windows\SYSNATIVE\DRIVERS\Rt64win7.sys [x]
S3 usbfilter;AMD USB Filter Driver;c:\windows\system32\DRIVERS\usbfilter.sys;c:\windows\SYSNATIVE\DRIVERS\usbfilter.sys [x]
S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\DRIVERS\wdcsam64.sys;c:\windows\SYSNATIVE\DRIVERS\wdcsam64.sys [x]
S4 MBAMScheduler;MBAMScheduler;c:\program files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe;c:\program files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe [x]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - MBAMPROTECTOR
*NewlyCreated* - MBAMSWISSARMY
*NewlyCreated* - MBAMWEBACCESSCONTROL
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive1]
@="{F241C880-6982-4CE5-8CF7-7085BA96DA5A}"
[HKEY_CLASSES_ROOT\CLSID\{F241C880-6982-4CE5-8CF7-7085BA96DA5A}]
2014-04-27 13:03 262344 ----a-w- c:\users\Sheila\AppData\Local\Microsoft\SkyDrive\17.0.4035.0328\amd64\SkyDriveShell64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive2]
@="{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}"
[HKEY_CLASSES_ROOT\CLSID\{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}]
2014-04-27 13:03 262344 ----a-w- c:\users\Sheila\AppData\Local\Microsoft\SkyDrive\17.0.4035.0328\amd64\SkyDriveShell64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive3]
@="{BBACC218-34EA-4666-9D7A-C78F2274A524}"
[HKEY_CLASSES_ROOT\CLSID\{BBACC218-34EA-4666-9D7A-C78F2274A524}]
2014-04-27 13:03 262344 ----a-w- c:\users\Sheila\AppData\Local\Microsoft\SkyDrive\17.0.4035.0328\amd64\SkyDriveShell64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00avast]
@="{472083B0-C522-11CF-8763-00608CC02F24}"
[HKEY_CLASSES_ROOT\CLSID\{472083B0-C522-11CF-8763-00608CC02F24}]
2014-04-26 14:13 290888 ----a-w- c:\program files\AVAST Software\Avast\ashShA64.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RTHDVCPL"="c:\program files\Realtek\Audio\HDA\RtkNGUI64.exe" [2013-06-27 7191768]
"ShadowPlay"="c:\windows\system32\nvspcap64.dll" [2014-04-30 1225920]
"CanonMyPrinter"="c:\program files\Canon\MyPrinter\BJMyPrt.exe" [2009-07-26 2184520]
"CanonSolutionMenu"="c:\program files (x86)\Canon\SolutionMenu\CNSLMAIN.exe" [2009-03-17 767312]
"NvBackend"="c:\program files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe" [2014-04-30 2199840]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
mLocal Page = c:\windows\SysWOW64\blank.htm
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\OFFICE11\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.0.1
FF - ProfilePath - c:\users\Sheila\AppData\Roaming\Mozilla\Firefox\Profiles\2u2ev4mj.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/firefox?rlz=1R0GGLL_en
FF - ExtSQL: 2014-04-26 10:13; wrc@avast.com; c:\program files\AVAST Software\Avast\WebRep\FF
FF - ExtSQL: 2014-05-01 17:55; {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}; c:\users\Sheila\AppData\Roaming\Mozilla\Firefox\Profiles\2u2ev4mj.default\extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}.xpi
FF - ExtSQL: 2014-05-02 23:36; {0545b830-f0aa-4d7e-8820-50a4629a56fe}; c:\users\Sheila\AppData\Roaming\Mozilla\Firefox\Profiles\2u2ev4mj.default\extensions\{0545b830-f0aa-4d7e-8820-50a4629a56fe}
FF - ExtSQL: 2014-05-02 23:36; anttoolbar@ant.com; c:\users\Sheila\AppData\Roaming\Mozilla\Firefox\Profiles\2u2ev4mj.default\extensions\anttoolbar@ant.com
FF - ExtSQL: 2014-05-08 12:03; {fe272bd1-5f76-4ea4-8501-a05d35d823fc}; c:\users\Sheila\AppData\Roaming\Mozilla\Firefox\Profiles\2u2ev4mj.default\extensions\{fe272bd1-5f76-4ea4-8501-a05d35d823fc}.xpi
FF - ExtSQL: 2014-05-10 16:17; ClassicThemeRestorer@ArisT2Noia4dev; c:\users\Sheila\AppData\Roaming\Mozilla\Firefox\Profiles\2u2ev4mj.default\extensions\ClassicThemeRestorer@ArisT2Noia4dev.xpi
FF - ExtSQL: 2014-05-10 16:20; CSTBB@NArisT2_Noia4dev; c:\users\Sheila\AppData\Roaming\Mozilla\Firefox\Profiles\2u2ev4mj.default\extensions\CSTBB@NArisT2_Noia4dev.xpi
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-10 - (no file)
HKLM_Wow6432Node-ActiveSetup-{2D46B6DC-2207-486B-B523-A557E6D54B47} - start
Toolbar-10 - (no file)
HKLM-Run-Nvtmru - c:\program files (x86)\NVIDIA Corporation\NVIDIA Update Core\nvtmru.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-153470868-3724833767-4057585893-1003\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.eml\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="WindowsLiveMail.Email.1"
.
[HKEY_USERS\S-1-5-21-153470868-3724833767-4057585893-1003\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.vcf\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="WindowsLiveMail.VCard.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_13_0_0_214_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_13_0_0_214_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_13_0_0_214_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_13_0_0_214_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_13_0_0_214.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.13"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_13_0_0_214.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_13_0_0_214.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_13_0_0_214.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2014-06-11 00:57:34
ComboFix-quarantined-files.txt 2014-06-11 04:57
.
Pre-Run: 939,187,978,240 bytes free
Post-Run: 943,581,614,080 bytes free
.
- - End Of File - - 2AFFE785CD017E3358C3DE57B1F6995F
A36C5E4F47E84449FF07ED3517B43A31

[Broni]

Looks good.

Please download AdwCleaner by Xplode onto your desktop.

• Close all open programs and internet browsers.
• Double click on adwcleaner.exe to run the tool.
• Click on Scan button.
• When the scan has finished click on Clean button.
• Your computer will be rebooted automatically. A text file will open after the restart.
• Please post the contents of that logfile with your next reply.
• You can find the logfile at C:\AdwCleaner[S1].txt as well.

Please download Junkware Removal Tool to your desktop.

• Shut down your protection software now to avoid potential conflicts.
• Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
• The tool will open and start scanning your system.
• Please be patient as this can take a while to complete depending on your system's specifications.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• Post the contents of JRT.txt into your next message.

Download OTL to your Desktop.
Alternate download: http://www.itxassociates.com/OT-Tools/OTL.exe

• Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
• Click the Scan All Users checkbox.
• Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
• When the scan completes, it will open two notepad windows: OTL.txt and Extras.txt. These are saved in the same location as OTL.
• Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them back here.