[RESOLVED] Attempting to get rid of mypc backup as well as other ?viruses? on a laptop - Page 4
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Thread: [RESOLVED] Attempting to get rid of mypc backup as well as other ?viruses? on a laptop

  1. #46
    Join Date
    Dec 2013
    Location
    Wisconsin
    Posts
    35
    From the eset scanner.

  2. #47
    Join Date
    Dec 2007
    Location
    Daly City, CA
    Posts
    22,500
    Update Adobe Reader

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions (if present).
    Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

    ================================

    Your computer is clean

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL


    • Under the Custom Scans/Fixes box at the bottom, paste in the following:



    Code:
    :OTL
    :Commands
    [purity]
    [emptytemp]
    [EMPTYFLASH]
    [emptyjava]
    [CLEARALLRESTOREPOINTS]
    [Reboot]

    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.



    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:


    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.



    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure Windows Updates are current.

    4. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Check if your browser plugins are up to date.
    Firefox - https://www.mozilla.org/en-US/plugincheck/
    other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

    6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    7. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    8. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly.

    9. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    10. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    11. (Windows XP only) Run defrag at your convenience.

    12. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    13. Read:
    How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
    Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tuto...r-safe-online/

    14. Please, let me know, how your computer is doing.

  3. #48
    Join Date
    Dec 2013
    Location
    Wisconsin
    Posts
    35
    All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: Administrator
    ->Temp folder emptied: 0 bytes

    User: All Users

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: michelle
    ->Temp folder emptied: 110902411 bytes
    ->Temporary Internet Files folder emptied: 489742 bytes
    ->Google Chrome cache emptied: 27378472 bytes
    ->Flash cache emptied: 0 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32 (64bit) .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 8018 bytes
    %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 0 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 132.00 mb


    [EMPTYFLASH]

    User: Administrator

    User: All Users

    User: Default

    User: Default User

    User: michelle
    ->Flash cache emptied: 0 bytes

    User: Public

    Total Flash Files Cleaned = 0.00 mb


    [EMPTYJAVA]

    User: Administrator

    User: All Users

    User: Default

    User: Default User

    User: michelle

    User: Public

    Total Java Files Cleaned = 0.00 mb

    Restore point Set: OTL Restore Point

    OTL by OldTimer - Version 3.2.69.0 log created on 12182013_211137

    Files\Folders moved on Reboot...
    C:\Users\michelle\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
    C:\Users\michelle\AppData\Local\Microsoft\Windows\Temporary Internet Files\counters.dat moved successfully.

    PendingFileRenameOperations files...

    Registry entries deleted on Reboot...

  4. #49
    Join Date
    Dec 2013
    Location
    Wisconsin
    Posts
    35
    Everything seems well with the computer but the PSI is very slow and causes an error message to pop up.Problems with psi.png

  5. #50
    Join Date
    Dec 2007
    Location
    Daly City, CA
    Posts
    22,500
    Disable Secunia as a startup. No need for it.

  6. #51
    Join Date
    Dec 2013
    Location
    Wisconsin
    Posts
    35
    Thanks for everything and all your help if I Have any other questions I'll be sure to ask you Hopefully with the tools you have provided me I can keep it clean Honestly though I really do appreciate this so much <3

  7. #52
    Join Date
    Dec 2007
    Location
    Daly City, CA
    Posts
    22,500
    Way to go!!
    Good luck and stay safe

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