-
July 25th, 2013, 10:52 PM
#46
-
July 25th, 2013, 11:21 PM
#47
The fat lady sings ?
... I hope.
Systemlog Malware said I was clean/ no clean up needed :>) (THANK YOU !)
I did not find mbar-log-xxxxx.txt (oooops ?)
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.06.0.1004
(c) Malwarebytes Corporation 2011-2012
OS version: 6.1.7601 Windows 7 Service Pack 1 x64
Account is Administrative
Internet Explorer version: 10.0.9200.16635
Java version: 1.6.0_33
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, Q:\ DRIVE_FIXED
CPU speed: 2.812000 GHz
Memory total: 2952126464, free: 1394335744
=======================================
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.06.0.1004
(c) Malwarebytes Corporation 2011-2012
OS version: 6.1.7601 Windows 7 Service Pack 1 x64
Account is Administrative
Internet Explorer version: 10.0.9200.16635
Java version: 1.6.0_33
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, Q:\ DRIVE_FIXED
CPU speed: 2.812000 GHz
Memory total: 2952126464, free: 1354792960
Downloaded database version: v2013.07.25.06
Downloaded database version: v2013.07.15.01
Initializing...
------------ Kernel report ------------
07/25/2013 22:59:07
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_AuthenticAMD.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\system32\drivers\pciide.sys
\SystemRoot\system32\drivers\PCIIDEX.SYS
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\drivers\nvstor64.sys
\SystemRoot\system32\drivers\storport.sys
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\drivers\disk.sys
\SystemRoot\system32\drivers\CLASSPNP.SYS
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\drivers\termdd.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\drivers\mssmbios.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\drivers\blbdrive.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\amdppm.sys
\SystemRoot\system32\DRIVERS\i8042prt.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\usbohci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\drivers\HDAudBus.sys
\SystemRoot\system32\DRIVERS\nvmf6264.sys
\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
\SystemRoot\system32\DRIVERS\nvlddmkm.sys
\SystemRoot\System32\Drivers\nvBridge.kmd
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\drivers\wmiacpi.sys
\SystemRoot\system32\drivers\CompositeBus.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\drivers\swenum.sys
\SystemRoot\system32\drivers\ks.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\RTKVHD64.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\DRIVERS\usbprint.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\system32\DRIVERS\lvuvc64.sys
\SystemRoot\system32\drivers\usbaudio.sys
\SystemRoot\system32\DRIVERS\lvrs64.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\DRIVERS\USBSTOR.SYS
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_diskdump.sys
\SystemRoot\System32\Drivers\dump_nvstor64.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\DRIVERS\Sftvollh.sys
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\System32\Drivers\fastfat.SYS
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\system32\DRIVERS\Sftfslh.sys
\SystemRoot\system32\DRIVERS\Sftplaylh.sys
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\DRIVERS\Sftredirlh.sys
\SystemRoot\system32\DRIVERS\WUDFRd.sys
\SystemRoot\system32\drivers\N360x64\1401000.018\SYMDS64.SYS
\SystemRoot\system32\drivers\N360x64\1401000.018\ccSetx64.sys
\SystemRoot\system32\drivers\N360x64\1401000.018\SYMEFA64.SYS
\??\C:\Windows\system32\Drivers\SYMEVENT64x86.SYS
\SystemRoot\system32\drivers\N360x64\1401000.018\SRTSPX64.SYS
\SystemRoot\system32\drivers\N360x64\1401000.018\SYMNETS.SYS
\SystemRoot\system32\drivers\N360x64\1401000.018\Ironx64.SYS
\SystemRoot\system32\drivers\N360x64\1401000.018\SRTSP64.SYS
\??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys
\??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilDrv11220.sys
\??\C:\Windows\system32\drivers\mbam.sys
\??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\BASHDefs\20130715.001\BHDrvx64.sys
\??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\VirusDefs\20130725.017\EX64.SYS
\??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\VirusDefs\20130725.017\ENG64.SYS
\??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\IPSDefs\20130725.001\IDSvia64.sys
\SystemRoot\system32\drivers\spsys.sys
\SystemRoot\System32\ATMFD.DLL
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\mbamswissarmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
\Windows\System32\autochk.exe
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk2\DR2
Upper Device Object: 0xfffffa8004be3060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\0000006d\
Lower Device Object: 0xfffffa8004bc9b60
Lower Device Driver Name: \Driver\USBSTOR\
<<<1>>>
Upper Device Name: \Device\Harddisk1\DR1
Upper Device Object: 0xfffffa8004bb6060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\0000006b\
Lower Device Object: 0xfffffa8004b8e060
Lower Device Driver Name: \Driver\USBSTOR\
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa80032ee060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\0000005b\
Lower Device Object: 0xfffffa8002ccb5b0
Lower Device Driver Name: \Driver\nvstor64\
<<<2>>>
Device number: 0, partition: 3
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa80032ee060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa80032ed490, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa80032ee060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8002172e40, DeviceName: Unknown, DriverName: \Driver\ACPI\
DevicePointer: 0xfffffa8002ccb5b0, DeviceName: \Device\0000005b\, DriverName: \Driver\nvstor64\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
Device number: 0, partition: 3
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\Windows\system32\drivers...
<<<2>>>
Device number: 0, partition: 3
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 35D5C1F3
Partition information:
Partition 0 type is Other (0x27)
Partition is NOT ACTIVE.
Partition starts at LBA: 2048 Numsec = 40960000
Partition 1 type is Primary (0x7)
Partition is ACTIVE.
Partition starts at LBA: 40962048 Numsec = 204800
Partition file system is NTFS
Partition is bootable
Partition 2 type is Primary (0x7)
Partition is NOT ACTIVE.
Partition starts at LBA: 41166848 Numsec = 1912356272
Partition 3 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0 Numsec = 0
Disk Size: 1000204886016 bytes
Sector size: 512 bytes
Scanning physical sectors of unpartitioned space on drive 0 (1-2047-1953505168-1953525168)...
Done!
Physical Sector Size: 0
Drive: 1, DevicePointer: 0xfffffa8004bb6060, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa800499bb90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8004bb6060, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8004b8e060, DeviceName: \Device\0000006b\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 512
Drive: 2, DevicePointer: 0xfffffa8004be3060, DeviceName: \Device\Harddisk2\DR2\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8004be3b90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8004be3060, DeviceName: \Device\Harddisk2\DR2\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8004bc9b60, DeviceName: \Device\0000006d\, DriverName: \Driver\USBSTOR\
------------ End ----------
Alternate DeviceName: \Device\Harddisk2\DR2\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
Drive 2
Scanning MBR on drive 2...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 814DAD2E
Partition information:
Partition 0 type is Other (0x6)
Partition is NOT ACTIVE.
Partition starts at LBA: 32 Numsec = 4030432
Partition 1 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0 Numsec = 0
Partition 2 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0 Numsec = 0
Partition 3 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0 Numsec = 0
Disk Size: 2063597568 bytes
Sector size: 512 bytes
Done!
Scan finished
=======================================
Removal queue found; removal started
Removing c:\programdata\malwarebytes' anti-malware (portable)\mbr_0_i.mbam...
Removing c:\programdata\malwarebytes' anti-malware (portable)\bootstrap_0_1_40962048_i.mbam...
Removing c:\programdata\malwarebytes' anti-malware (portable)\mbr_0_r.mbam...
Removing c:\programdata\malwarebytes' anti-malware (portable)\mbr_2_i.mbam...
Removing c:\programdata\malwarebytes' anti-malware (portable)\mbr_2_r.mbam...
Removal finished
========ROGUEKILLER:
ogueKiller V8.6.3 _x64_ [Jul 17 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.adlice.com/forum/
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://tigzyrk.blogspot.com/
Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : laurelhome [Admin rights]
Mode : Remove -- Date : 07/25/2013 22:49:39
| ARK || FAK || MBR |
¤¤¤ Bad processes : 2 ¤¤¤
[SUSP PATH] LULnchr.exe -- C:\Users\laurelhome\AppData\Local\Logitech® Webcam Software\Logishrd\LU2.0\LULnchr.exe [7] -> KILLED [TermProc]
[SUSP PATH] LogitechUpdate.exe -- C:\Users\laurelhome\AppData\Local\Logitech® Webcam Software\Logishrd\LU2.0\LogitechUpdate.exe [7] -> KILLED [TermProc]
¤¤¤ Registry Entries : 2 ¤¤¤
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)
¤¤¤ Scheduled tasks : 0 ¤¤¤
¤¤¤ Startup Entries : 0 ¤¤¤
¤¤¤ Web browsers : 0 ¤¤¤
¤¤¤ Particular Files / Folders: ¤¤¤
¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤
¤¤¤ External Hives: ¤¤¤
¤¤¤ Infection : ¤¤¤
¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts
¤¤¤ MBR Check: ¤¤¤
+++++ PhysicalDrive0: ST310005 24AS SCSI Disk Device +++++
--- User ---
[MBR] c761b701cb82f86b44de09240033faa1
[BSP] 9e58ca0a6bf918de1465b98e6dc89597 : Acer MBR Code
Partition table:
0 - [XXXXXX] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 20000 Mo
1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 40962048 | Size: 100 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 41166848 | Size: 933767 Mo
User = LL1 ... OK!
Error reading LL2 MBR!
+++++ PhysicalDrive1: ST310005 24AS SCSI Disk Device +++++
--- User ---
[MBR] 5a44fe9f328c247d21b9e93a07b0161f
[BSP] d979fc044d55907d82ca20cedc755644 : MBR Code unknown
Partition table:
0 - [XXXXXX] FAT16 (0x06) [VISIBLE] Offset (sectors): 32 | Size: 1967 Mo
User = LL1 ... OK!
Error reading LL2 MBR!
Finished : << RKreport[0]_D_07252013_224939.txt >>
RKreport[0]_S_07252013_224925.txt
And another RK:
RogueKiller V8.6.3 _x64_ [Jul 17 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.adlice.com/forum/
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://tigzyrk.blogspot.com/
Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : laurelhome [Admin rights]
Mode : Scan -- Date : 07/25/2013 22:49:25
| ARK || FAK || MBR |
¤¤¤ Bad processes : 2 ¤¤¤
[SUSP PATH] LULnchr.exe -- C:\Users\laurelhome\AppData\Local\Logitech® Webcam Software\Logishrd\LU2.0\LULnchr.exe [7] -> KILLED [TermProc]
[SUSP PATH] LogitechUpdate.exe -- C:\Users\laurelhome\AppData\Local\Logitech® Webcam Software\Logishrd\LU2.0\LogitechUpdate.exe [7] -> KILLED [TermProc]
¤¤¤ Registry Entries : 2 ¤¤¤
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
¤¤¤ Scheduled tasks : 0 ¤¤¤
¤¤¤ Startup Entries : 0 ¤¤¤
¤¤¤ Web browsers : 0 ¤¤¤
¤¤¤ Particular Files / Folders: ¤¤¤
¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤
¤¤¤ External Hives: ¤¤¤
¤¤¤ Infection : ¤¤¤
¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts
¤¤¤ MBR Check: ¤¤¤
-
July 25th, 2013, 11:52 PM
#48
Create new restore point before proceeding with the next step....
How to:
- Windows 8: http://www.vikitech.com/11302/system-restore-windows-8
- Windows 7: http://www.howtogeek.com/howto/3195/...-in-windows-7/
- Vista: http://www.howtogeek.com/howto/windo...ystem-restore/
- XP: http://support.microsoft.com/kb/948247
Please download ComboFix from Here, Here or Here to your Desktop.
**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
- Never rename Combofix unless instructed.
- Close any open browsers.
- Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
- Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
- Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
- Close any open browsers.
- WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
- Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
- If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
If the connection is not there use restore point you created prior to running Combofix. - Double click on combofix.exe & follow the prompts.
- NOTE1. If Combofix asks you to install Recovery Console, please allow it.
NOTE 2. If Combofix asks you to update the program, always do so.
- When finished, it will produce a report for you.
- Please post the "C:\ComboFix.txt"
**Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
**Note 2 for AVG and CA Internet Security (Total Defense Internet Security) users: ComboFix will not run until AVG/CA Internet Security is uninstalled as a protective measure against the anti-virus. This is because AVG/CA Internet Security "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG/CA Internet Security cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG/CA Internet Security first.
Use AppRemover to uninstall it: http://www.appremover.com/
We can reinstall it when we're done with CF.
**Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion", restart computer to fix the issue.
**Note 4: Some infections may take some significant time to be cured. As long as your computer clock is running Combofix is still working. Be patient.
Make sure, you re-enable your security programs, when you're done with Combofix.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
NOTE.
If, for some reason, Combofix refuses to run, try the following...
Delete Combofix file, download fresh one, but rename combofix.exe to your_name.exe BEFORE saving it to your desktop.
Do NOT run it yet.
Download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.
rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/
Restart computer in safe mode
- Double-click on the Rkill desktop icon to run the tool.
- If using Vista or Windows 7 right-click on it and choose Run As Administrator.
- A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
- If not, delete the file, then download and use the one provided in Link 2.
- Do not reboot until instructed.
- If the tool does not run from any of the links provided, please let me know.
When the scan is done Notepad will open with rKill.txt log.
NOTE. rKill.txt log will also be present on your desktop.
Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.
IF you had to run rKill post BOTH logs, rKill.txt and Combofix.txt.
-
July 26th, 2013, 06:27 AM
#49
Really ???!
Are we still at it, Broni or is this payback for all my goofups ...string me along ?!!!! 
OK---- I went to DL amnd save Combo and Norton did not verify at first so I clicked run ( THATS Why you must carefully read instructions B4 you go clicking Laurel! 
OK , so of course , it now tells me to disable Norton.
Here's a quickie-----How ?
-
July 26th, 2013, 07:09 AM
#50
Here's what happened .......

OK . I decided it was probably ez to disable Norton so I googled the Q. Told me to R click and choose disable- elementary.
OK, I did disable ' until restart". Fine. Then went back to DL the combo again and this time . It said " illegal operation attempted on reg key that has been marked for deletion": . It also told me Norton Sec. Suite was running !
So, I find another Norton icon ----not on desktop, and R click but there is no disable option. These msgs are concerning me and I have no clue what to do so I decide to re-boot until you and I can correspond again as I am late for work.
I reboot and at first it as spooky. Nothing but black for awhile!
Finally up and running again ( obviously) and combofix is on my desktop . I presume the temp disable Norton is back ( restart) as well as the icon of the SUITE that did not give option to disable.
MUST I proceed with these actions? This is concerning me...sure felt clean as a whistle !
Will have to check back after work.
THX
-
July 26th, 2013, 06:21 PM
#51
It always pays to read my instructions carefully:
it now tells me to disable Norton.
Here's a quickie-----How ?
No need to Google.
From my instructions:
Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
- Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
Then...
It said " illegal operation attempted on reg key that has been marked for deletion"
From my instructions:
** Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion", restart computer to fix the issue.
I need to see Combofix log.
-
July 26th, 2013, 10:10 PM
#52
Okay, if you say so ...
[QUOTE=Broni;1433809]It always pays to read my instructions carefully:
Yep...I should know that by now ! 
OK Broni- will do.
Must get on it in the morning. Lights out now.
Thanks
-
July 26th, 2013, 10:12 PM
#53
-
July 27th, 2013, 09:11 AM
#54
JUMBO mess!!!!
ON another PC...mine not working. Cant get online. Msg says file is to be deleted when I click explorer. Just wrote you long message and got bumped from this old PC. Mine is dead. 
Super stressed. pls rep asap. THX
===============
ComboFix 13-07-25.02 - laurelhome 07/27/2013 7:43.1.2 - x64
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.2815.1709 [GMT -4:00]
Running from: c:\users\laurelhome\Desktop\ComboFix.exe
AV: Norton Security Suite *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Norton Security Suite *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: Norton Security Suite *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
ADS - Windows: deleted 192 bytes in 1 streams.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\users\laurelhome\AppData\Roaming\dotNetFx40_Full_setup.exe
.
.
((((((((((((((((((((((((( Files Created from 2013-06-27 to 2013-07-27 )))))))))))))))))))))))))))))))
.
.
2013-07-27 11:56 . 2013-07-27 12:01 -------- d-----w- c:\users\UpdatusUser\AppData\Local\temp
2013-07-27 11:56 . 2013-07-27 11:56 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-07-26 21:24 . 2013-07-26 22:07 -------- d-----w- c:\users\laurelhome\AppData\Local\Deployment
2013-07-26 02:59 . 2013-07-26 03:13 -------- d-----w- c:\programdata\Malwarebytes' Anti-Malware (portable)
2013-07-25 10:52 . 2013-05-27 05:50 1011712 ----a-w- c:\program files\Windows Defender\MpSvc.dll
2013-07-25 10:52 . 2013-05-27 05:50 571904 ----a-w- c:\program files\Windows Defender\MpClient.dll
2013-07-25 10:52 . 2013-05-27 05:50 314880 ----a-w- c:\program files\Windows Defender\MpCommu.dll
2013-07-25 10:52 . 2013-05-27 04:57 4608 ----a-w- c:\program files (x86)\Windows Defender\MsMpLics.dll
2013-07-25 10:52 . 2013-05-27 04:57 54784 ----a-w- c:\program files (x86)\Windows Defender\MpOAV.dll
2013-07-25 10:52 . 2013-05-27 04:57 392704 ----a-w- c:\program files (x86)\Windows Defender\MpClient.dll
2013-07-25 10:52 . 2013-05-27 03:15 9216 ----a-w- c:\program files (x86)\Windows Defender\MpAsDesc.dll
2013-07-25 10:39 . 2013-07-25 10:39 -------- d-----w- c:\users\laurelhome\AppData\Roaming\Malwarebytes
2013-07-25 10:39 . 2013-07-25 10:39 -------- d-----w- c:\programdata\Malwarebytes
2013-07-25 10:39 . 2013-07-25 10:39 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
2013-07-25 10:39 . 2013-04-04 18:50 25928 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-07-25 10:38 . 2013-07-25 10:38 -------- d-----w- c:\users\laurelhome\AppData\Local\Programs
2013-07-25 02:25 . 2013-07-25 20:24 177312 ----a-w- c:\windows\system32\drivers\SYMEVENT64x86.SYS
2013-07-25 02:25 . 2013-07-25 02:25 -------- d-----w- c:\program files\Symantec
2013-07-25 02:25 . 2013-07-25 02:25 -------- d-----w- c:\program files\Common Files\Symantec Shared
2013-07-25 02:24 . 2013-07-26 10:32 -------- d-----w- c:\windows\system32\drivers\N360x64
2013-07-25 02:24 . 2013-07-25 02:24 -------- d-----w- c:\program files (x86)\Norton Security Suite
2013-07-25 02:22 . 2013-07-25 02:22 -------- d-----w- c:\programdata\PCSettings
2013-07-21 13:13 . 2013-07-25 01:58 -------- d-----w- C:\FRST
2013-07-20 13:29 . 2013-07-20 13:29 -------- d-----w- c:\users\laurelhome\AppData\Roaming\Tific
2013-07-18 10:32 . 2013-07-18 23:49 -------- d-----w- c:\programdata\8ed1d93e-4c6e-0000-d386-0c0060e123bc
2013-07-10 11:27 . 2013-06-04 06:00 624128 ----a-w- c:\windows\system32\qedit.dll
2013-07-10 11:27 . 2013-06-04 04:53 509440 ----a-w- c:\windows\SysWow64\qedit.dll
2013-07-10 11:27 . 2013-05-06 06:03 1887744 ----a-w- c:\windows\system32\WMVDECOD.DLL
2013-07-10 11:27 . 2013-05-06 04:56 1620480 ----a-w- c:\windows\SysWow64\WMVDECOD.DLL
2013-07-10 11:27 . 2013-06-05 03:34 3153920 ----a-w- c:\windows\system32\win32k.sys
2013-07-10 11:27 . 2013-04-10 05:48 1732608 ----a-w- c:\program files\Windows Journal\NBDoc.DLL
2013-07-10 11:27 . 2013-04-10 05:46 1402880 ----a-w- c:\program files\Windows Journal\JNWDRV.dll
2013-07-10 11:27 . 2013-04-10 05:46 1393152 ----a-w- c:\program files\Windows Journal\JNTFiltr.dll
2013-07-10 11:27 . 2013-04-10 05:46 1367040 ----a-w- c:\program files\Common Files\Microsoft Shared\ink\journal.dll
2013-07-10 11:27 . 2013-04-10 05:03 936448 ----a-w- c:\program files (x86)\Common Files\Microsoft Shared\ink\journal.dll
2013-07-10 11:27 . 2013-04-09 23:34 1247744 ----a-w- c:\windows\SysWow64\DWrite.dll
2013-07-10 11:27 . 2013-04-02 22:51 1643520 ----a-w- c:\windows\system32\DWrite.dll
2013-07-02 19:36 . 2013-06-12 03:08 9552976 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{C42BDDC4-111A-4C28-8DB4-71D2D1332A14}\mpengine.dll
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-07-11 07:10 . 2012-01-18 22:29 78185248 ----a-w- c:\windows\system32\MRT.exe
2013-06-11 21:43 . 2012-09-02 23:46 71048 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-06-11 21:43 . 2012-09-02 23:46 692104 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2013-06-05 07:04 . 2013-06-05 07:04 97280 ----a-w- c:\windows\system32\mshtmled.dll
2013-06-05 07:04 . 2013-06-05 07:04 92160 ----a-w- c:\windows\system32\SetIEInstalledDate.exe
2013-06-05 07:04 . 2013-06-05 07:04 905728 ----a-w- c:\windows\system32\mshtmlmedia.dll
2013-06-05 07:04 . 2013-06-05 07:04 81408 ----a-w- c:\windows\system32\icardie.dll
2013-06-05 07:04 . 2013-06-05 07:04 77312 ----a-w- c:\windows\system32\tdc.ocx
2013-06-05 07:04 . 2013-06-05 07:04 762368 ----a-w- c:\windows\system32\ieapfltr.dll
2013-06-05 07:04 . 2013-06-05 07:04 73728 ----a-w- c:\windows\SysWow64\SetIEInstalledDate.exe
2013-06-05 07:04 . 2013-06-05 07:04 719360 ----a-w- c:\windows\SysWow64\mshtmlmedia.dll
2013-06-05 07:04 . 2013-06-05 07:04 62976 ----a-w- c:\windows\system32\pngfilt.dll
2013-06-05 07:04 . 2013-06-05 07:04 61952 ----a-w- c:\windows\SysWow64\tdc.ocx
2013-06-05 07:04 . 2013-06-05 07:04 599552 ----a-w- c:\windows\system32\vbscript.dll
2013-06-05 07:04 . 2013-06-05 07:04 523264 ----a-w- c:\windows\SysWow64\vbscript.dll
2013-06-05 07:04 . 2013-06-05 07:04 52224 ----a-w- c:\windows\system32\msfeedsbs.dll
2013-06-05 07:04 . 2013-06-05 07:04 51200 ----a-w- c:\windows\system32\imgutil.dll
2013-06-05 07:04 . 2013-06-05 07:04 48640 ----a-w- c:\windows\SysWow64\mshtmler.dll
2013-06-05 07:04 . 2013-06-05 07:04 48640 ----a-w- c:\windows\system32\mshtmler.dll
2013-06-05 07:04 . 2013-06-05 07:04 452096 ----a-w- c:\windows\system32\dxtmsft.dll
2013-06-05 07:04 . 2013-06-05 07:04 441856 ----a-w- c:\windows\system32\html.iec
2013-06-05 07:04 . 2013-06-05 07:04 38400 ----a-w- c:\windows\SysWow64\imgutil.dll
2013-06-05 07:04 . 2013-06-05 07:04 361984 ----a-w- c:\windows\SysWow64\html.iec
2013-06-05 07:04 . 2013-06-05 07:04 281600 ----a-w- c:\windows\system32\dxtrans.dll
2013-06-05 07:04 . 2013-06-05 07:04 27648 ----a-w- c:\windows\system32\licmgr10.dll
2013-06-05 07:04 . 2013-06-05 07:04 270848 ----a-w- c:\windows\system32\iedkcs32.dll
2013-06-05 07:04 . 2013-06-05 07:04 247296 ----a-w- c:\windows\system32\webcheck.dll
2013-06-05 07:04 . 2013-06-05 07:04 235008 ----a-w- c:\windows\system32\url.dll
2013-06-05 07:04 . 2013-06-05 07:04 23040 ----a-w- c:\windows\SysWow64\licmgr10.dll
2013-06-05 07:04 . 2013-06-05 07:04 226304 ----a-w- c:\windows\system32\elshyph.dll
2013-06-05 07:04 . 2013-06-05 07:04 216064 ----a-w- c:\windows\system32\msls31.dll
2013-06-05 07:04 . 2013-06-05 07:04 197120 ----a-w- c:\windows\system32\msrating.dll
2013-06-05 07:04 . 2013-06-05 07:04 185344 ----a-w- c:\windows\SysWow64\elshyph.dll
2013-06-05 07:04 . 2013-06-05 07:04 173568 ----a-w- c:\windows\system32\ieUnatt.exe
2013-06-05 07:04 . 2013-06-05 07:04 167424 ----a-w- c:\windows\system32\iexpress.exe
2013-06-05 07:04 . 2013-06-05 07:04 158720 ----a-w- c:\windows\SysWow64\msls31.dll
2013-06-05 07:04 . 2013-06-05 07:04 1509376 ----a-w- c:\windows\system32\inetcpl.cpl
2013-06-05 07:04 . 2013-06-05 07:04 150528 ----a-w- c:\windows\SysWow64\iexpress.exe
2013-06-05 07:04 . 2013-06-05 07:04 149504 ----a-w- c:\windows\system32\occache.dll
2013-06-05 07:04 . 2013-06-05 07:04 144896 ----a-w- c:\windows\system32\wextract.exe
2013-06-05 07:04 . 2013-06-05 07:04 1441280 ----a-w- c:\windows\SysWow64\inetcpl.cpl
2013-06-05 07:04 . 2013-06-05 07:04 1400416 ----a-w- c:\windows\system32\ieapfltr.dat
2013-06-05 07:04 . 2013-06-05 07:04 138752 ----a-w- c:\windows\SysWow64\wextract.exe
2013-06-05 07:04 . 2013-06-05 07:04 13824 ----a-w- c:\windows\system32\mshta.exe
2013-06-05 07:04 . 2013-06-05 07:04 137216 ----a-w- c:\windows\SysWow64\ieUnatt.exe
2013-06-05 07:04 . 2013-06-05 07:04 136192 ----a-w- c:\windows\system32\iepeers.dll
2013-06-05 07:04 . 2013-06-05 07:04 135680 ----a-w- c:\windows\system32\IEAdvpack.dll
2013-06-05 07:04 . 2013-06-05 07:04 12800 ----a-w- c:\windows\SysWow64\mshta.exe
2013-06-05 07:04 . 2013-06-05 07:04 12800 ----a-w- c:\windows\system32\msfeedssync.exe
2013-06-05 07:04 . 2013-06-05 07:04 110592 ----a-w- c:\windows\SysWow64\IEAdvpack.dll
2013-06-05 07:04 . 2013-06-05 07:04 1054720 ----a-w- c:\windows\system32\MsSpellCheckingFacility.exe
2013-06-05 07:04 . 2013-06-05 07:04 102912 ----a-w- c:\windows\system32\inseng.dll
2013-05-28 13:05 . 2013-06-21 00:14 163328 ----a-w- c:\windows\SysWow64\FlashPlayerUpdateService.exe
2013-05-27 20:33 . 2010-06-24 18:33 22240 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll
2013-05-27 20:29 . 2013-05-27 20:29 53248 ----a-r- c:\users\laurelhome\AppData\Roaming\Microsoft\Installer\{3EE9BCAE-E9A9-45E5-9B1C-83A4D357E05C}\ARPPRODUCTICON.exe
2013-05-13 05:51 . 2013-06-11 21:24 184320 ----a-w- c:\windows\system32\cryptsvc.dll
2013-05-13 05:51 . 2013-06-11 21:24 1464320 ----a-w- c:\windows\system32\crypt32.dll
2013-05-13 05:51 . 2013-06-11 21:24 139776 ----a-w- c:\windows\system32\cryptnet.dll
2013-05-13 05:50 . 2013-06-11 21:24 52224 ----a-w- c:\windows\system32\certenc.dll
2013-05-13 04:45 . 2013-06-11 21:24 140288 ----a-w- c:\windows\SysWow64\cryptsvc.dll
2013-05-13 04:45 . 2013-06-11 21:24 1160192 ----a-w- c:\windows\SysWow64\crypt32.dll
2013-05-13 04:45 . 2013-06-11 21:24 103936 ----a-w- c:\windows\SysWow64\cryptnet.dll
2013-05-13 03:43 . 2013-06-11 21:24 1192448 ----a-w- c:\windows\system32\certutil.exe
2013-05-13 03:08 . 2013-06-11 21:24 903168 ----a-w- c:\windows\SysWow64\certutil.exe
2013-05-13 03:08 . 2013-06-11 21:24 43008 ----a-w- c:\windows\SysWow64\certenc.dll
2013-05-10 05:49 . 2013-06-11 21:24 30720 ----a-w- c:\windows\system32\cryptdlg.dll
2013-05-10 03:20 . 2013-06-11 21:24 24576 ----a-w- c:\windows\SysWow64\cryptdlg.dll
2013-05-08 06:39 . 2013-06-11 21:25 1910632 ----a-w- c:\windows\system32\drivers\tcpip.sys
2013-05-02 06:06 . 2010-11-21 03:27 278800 ------w- c:\windows\system32\MpSigStub.exe
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Skype"="c:\program files (x86)\Skype\Phone\Skype.exe" [2013-04-19 18678376]
"Logitech Vid"="c:\program files (x86)\Logitech\Vid HD\Vid.exe" [2011-01-13 6129496]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"Norton Online Backup"="c:\program files (x86)\Symantec\Norton Online Backup\NOBuClient.exe" [2010-06-01 1155928]
"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2013-05-08 41056]
"Hotkey Utility"="c:\program files (x86)\eMachines\Hotkey Utility\HotkeyUtility.exe" [2011-01-19 620136]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-02-21 59240]
"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2012-03-03 421888]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2012-03-27 421736]
"Acrobat Assistant 8.0"="c:\program files (x86)\Adobe\Acrobat 11.0\Acrobat\Acrotray.exe" [2012-12-18 3478752]
"LWS"="c:\program files (x86)\Logitech\LWS\Webcam Software\LWS.exe" [2011-11-11 205336]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]
"LoadAppInit_DLLs"=1 (0x1)
.
R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe;c:\program files (x86)\Skype\Updater\Updater.exe [x]
R3 GamesAppService;GamesAppService;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys;c:\windows\SYSNATIVE\drivers\TsUsbGD.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe;c:\program files\Windows Live\Mesh\wlcrasvc.exe [x]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\N360x64\1404000.028\SYMDS64.SYS;c:\windows\SYSNATIVE\drivers\N360x64\1404000.028\SYMDS64.SYS [x]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360x64\1404000.028\SYMEFA64.SYS;c:\windows\SYSNATIVE\drivers\N360x64\1404000.028\SYMEFA64.SYS [x]
S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\BASHDefs\20130715.001\BHDrvx64.sys;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\BASHDefs\20130715.001\BHDrvx64.sys [x]
S1 ccSet_N360;Norton Security Suite Settings Manager;c:\windows\system32\drivers\N360x64\1404000.028\ccSetx64.sys;c:\windows\SYSNATIVE\drivers\N360x64\1404000.028\ccSetx64.sys [x]
S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\IPSDefs\20130726.001\IDSvia64.sys;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\IPSDefs\20130726.001\IDSvia64.sys [x]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\N360x64\1404000.028\Ironx64.SYS;c:\windows\SYSNATIVE\drivers\N360x64\1404000.028\Ironx64.SYS [x]
S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\N360x64\1404000.028\SYMNETS.SYS;c:\windows\SYSNATIVE\Drivers\N360x64\1404000.028\SYMNETS.SYS [x]
S2 BBSvc;BingBar Service;c:\program files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.exe;c:\program files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.exe [x]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
S2 cvhsvc;Client Virtualization Handler;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [x]
S2 GREGService;GREGService;c:\program files (x86)\eMachines\Registration\GREGsvc.exe;c:\program files (x86)\eMachines\Registration\GREGsvc.exe [x]
S2 Live Updater Service;Live Updater Service;c:\program files\eMachines\eMachines Updater\UpdaterService.exe;c:\program files\eMachines\eMachines Updater\UpdaterService.exe [x]
S2 MBAMScheduler;MBAMScheduler;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [x]
S2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [x]
S2 N360;Norton Security Suite;c:\program files (x86)\Norton Security Suite\Engine\20.4.0.40\ccSvcHst.exe;c:\program files (x86)\Norton Security Suite\Engine\20.4.0.40\ccSvcHst.exe [x]
S2 NAUpdate;Nero Update;c:\program files (x86)\Nero\Update\NASvc.exe;c:\program files (x86)\Nero\Update\NASvc.exe [x]
S2 NOBU;Norton Online Backup;c:\program files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe SERVICE;c:\program files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe SERVICE [x]
S2 sftlist;Application Virtualization Client;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe [x]
S2 Skype C2C Service;Skype C2C Service;c:\programdata\Skype\Toolbars\Skype C2C Service\c2c_service.exe;c:\programdata\Skype\Toolbars\Skype C2C Service\c2c_service.exe [x]
S2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;c:\program files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe;c:\program files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [x]
S2 UMVPFSrv;UMVPFSrv;c:\program files (x86)\Common Files\logishrd\LVMVFM\UMVPFSrv.exe;c:\program files (x86)\Common Files\logishrd\LVMVFM\UMVPFSrv.exe [x]
S3 BBUpdate;BBUpdate;c:\program files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.exe;c:\program files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.exe [x]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [x]
S3 LVRS64;Logitech RightSound Filter Driver;c:\windows\system32\DRIVERS\lvrs64.sys;c:\windows\SYSNATIVE\DRIVERS\lvrs64.sys [x]
S3 LVUVC64;Logitech HD Webcam C270(UVC);c:\windows\system32\DRIVERS\lvuvc64.sys;c:\windows\SYSNATIVE\DRIVERS\lvuvc64.sys [x]
S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys;c:\windows\SYSNATIVE\drivers\mbam.sys [x]
S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftfslh.sys [x]
S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftplaylh.sys [x]
S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftredirlh.sys [x]
S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftvollh.sys [x]
S3 sftvsa;Application Virtualization Service Agent;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [x]
.
.
Contents of the 'Scheduled Tasks' folder
.
2013-07-27 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-09-02 13:05]
.
2013-07-27 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-04-03 00:05]
.
2013-07-27 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-04-03 00:05]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GDriveBlacklistedOverlay]
@="{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D42}"
[HKEY_CLASSES_ROOT\CLSID\{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D42}]
2013-06-07 03:57 778192 ----a-w- c:\program files (x86)\Google\Drive\googledrivesync64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GDriveSharedEditOverlay]
@="{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D44}"
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GDriveSharedOverlay]
@="{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D44}"
[HKEY_CLASSES_ROOT\CLSID\{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D44}]
2013-06-07 03:57 778192 ----a-w- c:\program files (x86)\Google\Drive\googledrivesync64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GDriveSharedEditOverlay]
@="{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D44}"
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GDriveSharedOverlay]
@="{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D44}"
[HKEY_CLASSES_ROOT\CLSID\{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D44}]
2013-06-07 03:57 778192 ----a-w- c:\program files (x86)\Google\Drive\googledrivesync64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GDriveSharedViewOverlay]
@="{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D43}"
[HKEY_CLASSES_ROOT\CLSID\{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D43}]
2013-06-07 03:57 778192 ----a-w- c:\program files (x86)\Google\Drive\googledrivesync64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GDriveSyncedOverlay]
@="{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D40}"
[HKEY_CLASSES_ROOT\CLSID\{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D40}]
2013-06-07 03:57 778192 ----a-w- c:\program files (x86)\Google\Drive\googledrivesync64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GDriveSyncingOverlay]
@="{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D41}"
[HKEY_CLASSES_ROOT\CLSID\{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D41}]
2013-06-07 03:57 778192 ----a-w- c:\program files (x86)\Google\Drive\googledrivesync64.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2010-02-09 10060320]
"AdobeAAMUpdater-1.0"="c:\program files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [2012-09-20 444904]
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.comcast.net/
uLocal Page = c:\windows\system32\blank.htm
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~3\Office12\EXCEL.EXE/3000
Trusted Zone: dell.com
TCP: DhcpNameServer = 75.75.75.75 75.75.76.76
DPF: PackageCab - hxxp://ak.imgag.com/imgag/cp/install/AxCtp2.cab
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
Wow6432Node-HKCU-Run-RESTART_STICKY_NOTES - c:\windows\System32\StikyNot.exe
HKLM_Wow6432Node-ActiveSetup-{2D46B6DC-2207-486B-B523-A557E6D54B47} - start
Toolbar-Locked - (no file)
AddRemove-{15D2D75C-9CB2-4efd-BAD7-B9B4CB4BC693} - c:\programdata\Browser Manager\2.6.1339.144\{16cdff19-861d-48e3-a751-d99a27784753}\uninstall.exe
AddRemove-{25349513-852F-470D-AB31-9B42100C926B} - c:\users\laurelhome\AppData\Local\{66CE914E-73A3-43B0-A9AC-9EE69049D57A}\ALsetup.exe
AddRemove-{79A765E1-C399-405B-85AF-466F52E918B0} - c:\program files (x86)\Ask.com\Updater\Updater.exe
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\N360]
"ImagePath"="\"c:\program files (x86)\Norton Security Suite\Engine\20.4.0.40\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files (x86)\Norton Security Suite\Engine\20.4.0.40\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_7_700_224_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_7_700_224_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_7_700_224_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_7_700_224_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_224.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_224.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_224.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_224.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe
c:\program files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
.
**************************************************************************
.
Completion time: 2013-07-27 08:20:33 - machine was rebooted
ComboFix-quarantined-files.txt 2013-07-27 12:20
.
Pre-Run: 917,113,085,952 bytes free
Post-Run: 916,718,895,104 bytes free
.
- - End Of File - - E0AD18AE3BE514841285A0FBA92C5E48
70E629B51C16B3C007730C6AE57144C9
-
July 27th, 2013, 09:31 AM
#55
UPDATE
Just re booted.Black screen.No explorer. No icons. No folders. No files.No thousands of photo No docs. Black. Nothing.
Busy weekend.Lots to do. Cant imagine dealing with all this. Would run to walmart and get new PC but prefer 3 yrs of pics of granddaughter
-
July 27th, 2013, 07:57 PM
#56
See if you can operate from Safe Mode.
If so use restore point you created prior to running Combofix.
-
July 28th, 2013, 07:43 AM
#57
Done
(Phew)
Thank you SO much for everything.
I truly appreciate your time and expertise.
May we never cross paths again
-
July 28th, 2013, 11:45 AM
#58
You didn't say what happened.
Did you use restore point?
Is the computer OK?
-
July 28th, 2013, 01:10 PM
#59
YAY!
 Originally Posted by Broni
You didn't say what happened.
Did you use restore point?
Is the computer OK?
YES! Yes, sorry. I thought my post implied.
Thanks once again.... very much !
-
July 28th, 2013, 01:21 PM
#60
Good news 
We need to run couple more tools though...
Please download AdwCleaner by Xplode onto your desktop.
- Close all open programs and internet browsers.
- Double click on adwcleaner.exe to run the tool.
- Click on Delete.
- Confirm each time with Ok.
- Your computer will be rebooted automatically. A text file will open after the restart.
- Please post the contents of that logfile with your next reply.
- You can find the logfile at C:\AdwCleaner[S1].txt as well.
Please download Junkware Removal Tool to your desktop.
- Shut down your protection software now to avoid potential conflicts.
- Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
- The tool will open and start scanning your system.
- Please be patient as this can take a while to complete depending on your system's specifications.
- On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
- Post the contents of JRT.txt into your next message.
Download OTL to your Desktop.
Alternate download: http://www.itxassociates.com/OT-Tools/OTL.exe
- Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
- Click the Scan All Users checkbox.
- Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
- When the scan completes, it will open two notepad windows: OTL.txt and Extras.txt. These are saved in the same location as OTL.
- Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them back here.
Thread Information
Users Browsing this Thread
There are currently 1 users browsing this thread. (0 members and 1 guests)
Tags for this Thread
Posting Permissions
- You may not post new threads
- You may not post replies
- You may not post attachments
- You may not edit your posts
-
Forum Rules
|
|